About SMTP2GO

SMTP2GO is a cloud-based email delivery platform that helps deliver and track emails. Its features include setup assistance, feedback loops, blacklist monitoring, spam trap detection, real-time analytics, weekly summaries and bounce/spam tracking. Support is available 24x7 via ticket support, live chat, and phone. SMTP2GO provides visual reports, which help users to understand real-time responses of emails sent from user infrastructure. The solution helps users' emails stay away from blacklists and spam folders and notifies them whenever it detects any problem in account such as an increase in bounce rate. Additionally, it also avoids arbitrary throttling with the help of ISP or website SMTP services. SMTP2GO helps deal with blocklist monitoring, reverse DNS, DKIM, ISP throttling, blocked ports and feedback loops with major email providers such as Yahoo, AOL and Hotmail.
SMTP2GO Software - SMTP2GO creating new email test
SMTP2GO Software - SMTP2GO email tracker
SMTP2GO Software - SMTP2GO adding API key
SMTP2GO Software - SMTP2GO creating new email test - thumbnail
SMTP2GO Software - SMTP2GO email tracker - thumbnail
SMTP2GO Software - SMTP2GO adding API key - thumbnail

SMTP2GO pricing

SMTP2GO has a free version and offers a free trial. SMTP2GO paid version starts at US$15.00/month.

Starting Price:
US$15.00/month
Free Version:
Yes
Free trial:
Yes

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Browse SMTP2GO Reviews

158 of 158 reviews
Sort by:
ZAiN
ZAiN
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
4

5
Reviewed on 18/7/2022

Email delivery made easy

Excellent. Ensures reliable email deliverability with detailed reporting.

Pros

Easy integration with existing systems.
Rock solid reliability with advanced reporting

Cons

50mb limit attachment per email. Terms of service does not allow paid surveys, Streaming TV services and essay writing services.

Alternatives Considered

SendGrid

Reasons for Choosing SMTP2GO

SMTP2Go was a better fit for my usage scenario.

Switched From

SendGrid and Mailchimp

Reasons for Switching to SMTP2GO

SMTP2Go was a better fit for my usage scenario.
Justin
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/11/2023

A no-brainer: it just works!

It's been excellent. I tried two companies, and I had an issue with deliverability to Yahoo accounts with the other one! SMPT2GO had no issues.

You can have multiple websites on the account, so I gradually brought other websites over to SMTP2GO.

The API is easy to understand - or if you just want to use their SMTP credentials you can do that too.

I've hardly needed to contact support - and once they contacted me to let me know I needed to make a tweak to improve deliverability.

Overall, SMTP gives me peace of mind, meaning I'm not worrying about whether emails are making it to my customers.

Pros

I needed to separate out my transactional emails from regular communications. I also needed to be absolutely sure that messages were being received.

I'd never set up transactional email before and I didn't want a time-based free account to start with. SMTP2Go has a free plan for up to 1000 a month. That's perfect if it's going to take time to roll out.

Overall, for me the best thing is that it 'just works'. That means I can concentrate on other aspects of the service we offer, rather than worry about emails not getting through.

Cons

Really nothing. I had a couple of questions, and the support was friendly and sorted it out immediately.

Alternatives Considered

SendGrid

Reasons for Choosing SMTP2GO

Google was fine when the website was in its infancy. However, I needed to separate out transactional emails from my company's regular emailing with customers.

Switched From

Google Workspace

Reasons for Switching to SMTP2GO

The pricing for SMTP2GO was cheaper. There was also a higher threshold for test emailing.
Verified Reviewer
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used for 1-5 months
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
3
Customer Support
0

3
Reviewed on 27/4/2019

It works-ish

Pros

Provides SMTP on the go which is great for temporary email solutions

Cons

Had a couple of tests with this to ensure it works via temporary email addresses. Account got blocked. Other than that, its great.

Response from SMTP2GO

Accounts are blocked if they do not meet the Terms of Service agreement, as is the case in this incident.

Replied 12/5/2019
Divaldo
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/7/2023

Best SMTP service

Having several websites and applications that need to send emails through integration, I can create SMTP accounts for each one of them, the best thing is that I can even create subaccounts to differentiate the projects. For projects that send a lot of emails, it also allows me to create a dedicated IP, FANTASTIC!

Pros

Best transactional email service, very simple to use, you don't need to be too technical to understand and start using it. Unlike other solutions, domain validation and user creation is simple. Excellent dashboard and reporting system.

Cons

I haven't found any weak points yet, in fact it's the solution I give 5 stars for everything!

Gabriele
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 15/5/2023

Good transactional email service

Pros

Surely it is one of the best transactional email services. It's safe and reliable. We can say that it is a guarantee in this sector.

Cons

The SMTP2GO logo, in the free version, is unfortunately present in the email template, even if it is displayed elegantly.

Ronald
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/12/2022

Great for large amounts of the email in a commercial setting

This is excellent product for commercial email.

Pros

It’s a very reliable piece of software is very easy to set up.

Cons

I would like to see more AI and more API functionality.

Ihab
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 29/9/2020

Excellent and reliable Email delivery service

Due to the bad reputation of our public IP addresses at our ISP, there were times where we couldn't send 20 emails per day as our IPs were blacklisted by all known antispam providers.
we had no choice but to rely on a smart-host like SMTP2Go. we tried similar competitors but this by far was the best.

Pros

if your business relies on emails and If you are looking to enhance your email delivery and not worry about sending failures, SMTP2GO is your best choice. theirs servers are whitelisted at any Antispam service, your Email wont get bounced unless you have a typo mistake.
They also provide you with brilliant reports to track every single email. support team are very helpful.
several packages are available for everyone and you always upgrade/downgrade if you wish

Cons

I never had any problems so far. except for one time when we had a few infected users sending bulk emails to invalid recipients and got us blocked. it will a bit tough to handle with the support team cause they were too strict to unblock us but to be honest they had a valid reason as our problem could have affected the other members and therefore their business.
otherwise, we are happy with what have!

Response from SMTP2GO

Hi Ihab,

Thank you for the review! So happy you are with us!

We are elated to hear that you were able to work through the infected users! Our support team is ready to help!

Happy emailing! :)

Replied 7/10/2020
Steve
  • Industry: Recreational Facilities & Services
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
0

5
Reviewed on 22/9/2020

Easy Integration with WordPress - It Just Works

What I like about SMTP2GO is that it was easy to get started and it just works. I searched pretty hard to find the features I wanted on a free service, and while they weren't the only organisation that fitted the bill, the others wanted me to jump through hoops to sign up. By the time I'd jumped through them, I'd already implemented SMTP2GO. We may move away at some point, but on our current level of usage the benefits of doing so would be marginal and we'd obviously have some set up and testing work to do.

Pros

SMTP2GO was amazingly easy to implement. Signing up was free, I was happy with the level of service available on the free tier and connecting it to WordPress couldn't have been simpler as they maintain a plugin to make sure all email calls go via their service. We currently combine SMTP2GO with the WeMail plugin for sending mailshots to our members, and the combination works nicely.

Cons

The usage limits on the free tier aren't especially generous, and to stay within them when sending mail shots we have to allow the messages to send over an hour or so, which means "last minute" emails aren't an option for us. Not a big deal as we'd prefer to avoid last minute emails in any case, and now we have an extra reason to do so!

Alternatives Considered

SendPulse and SendGrid

Reasons for Switching to SMTP2GO

The free tier gave sufficient level of service and it was very easy to implement.

Response from SMTP2GO

Hi Steve,

Thank you for the great review! We are so glad you are with us!

If you need any assistance or have any questions, please do not hesitate to contact us.

Replied 29/9/2020
Panos
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 4/12/2020

Lifesaver

Pros

It just works.

It's good being fancy and all, but in the end, it's the product that matters. Simple layout, no dynamic loading. Clean sections.

I love it.

Cons

No real downside to their services. If I had to, I would change the following:

The overall style of the app, make it feel more modern.

Support light/dark mode. Just to make it simpler on late night debugging.

The logo feels a little outdated.

The landing page could use a breath of fresh air.

Alternatives Considered

Mailgun and Mailjet

Reasons for Choosing SMTP2GO

The support was kind, but in the end not helpful. The company was stuck with tons of undelivered emails in Black Friday weekend. Hell. SMTP2GO worked 100% no missed deliveries, no nothing.

Switched From

SendGrid

Response from SMTP2GO

Hi Panos,

Thank you for the review! We are so happy that you are with us.

We love your suggestions as well!

Reach out if you have any questions.

Happy emailing! :)

Replied 8/12/2020
Mike
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/10/2020

Head and Shoulders above the Competition

Used online Chat during the sales process, and then during the setup. Both experiences were great. Friendly and professional staff.

Pros

I was using SendGrid, and I cannot imagine a more awful experience. SMPT service should be transparent, and should not require any attention. SMTP2GO delivers just that. Once we registers, I have not had to spend a second thinking about SMTP service. WIth SendGrid, it was a daily worry.

Cons

I have nothing to list. It has been a solid product.

Response from SMTP2GO

Hi Mike,

We are so glad you are with us! Our support staff is top notch and is available to help whenever you need it!

Thanks for the awesome review and reach out to us anytime! :)

Replied 19/10/2020
Verified Reviewer
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
3

5
Reviewed on 19/10/2022

SMTP in steroids

I had very pleasant experience working with SMTP2Go, it saved lot of manual efforts and improved the productivity. Its dashboard made sure that the notifications reached customers on time.

Pros

SMTP2Go is the most reliable email exchange with ton of customisation and monitoring. I really like the fact that it can send emails with higher limits when compared to outlook. And it's dashboard interface with realtime user activities tracker is very useful.

Cons

It's features and customer support are good and consistent. But it could be improved. It could have a contact database in its server, which could make the integration better. And there is no much testing on analysing Emails.

Verified Reviewer
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
0

5
Reviewed on 9/1/2019

easy to use and reliable.

Using SMTP2Go to solve what was an ongoing headache for my clients with Emails not being delivered due to mis-blacklisted IP addresses where ISP / Hosts share IP's between clients this software has released my time and it worth every penny - in the lats year I have not had to track down a mistaken RBL listings once where as previously this was a monthly occurrence for some co-hosted clients. but every time I move a client over to use SMTP2Go the support overhead vanishes in this respect because it just works, I could not recomend highly enough.

Pros

the web-based interface, and ease of integration made this the natural choice long term - having had problems a with my IPS and hosting company getting shared IP address listed on DNSBL or RBL lists and spending allot of time doing de-listing because of other peoples mistakes rerouting via SMTP2GO made perfect sense, I tried the free package and while this would suffice for 90% of the time I don;t mind paying what is realistically a small fee for piece of mind - my clients don't notice and mail gets delivered.

Cons

As yet I have found no drawbacks, I can't fault the interface or the service.

Verified Reviewer
  • Industry: Telecommunications
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 3/4/2020

Suggested SMTP relay service for non techy individual

As I worked in an ISP company, it is a requirement for us to provide smtp relay server. Purchasing the service from a third party company minimizes workforce requirement from us to maintain the system.

Pros

It is easy to use and has a lot of integration / API to other systems. We have this embedded on our monitoring system so it can send SMS to relevant team when there's a critical alarm.

Cons

The price is a bit high in my opinion given that SMTP relay service can be obtain from open source systems.

Response from SMTP2GO

Hello!

Thank you so much for your review!

We appreciate all feedback. Please let us know if you have any questions!

Replied 1/10/2020
Verified Reviewer
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 2/4/2021

SMTP2GO used for system and application notifications.

Pros

Very easy to use. Accepts multiple ports and simple security protocols

Cons

Mobile app for control and notifications,

Alternatives Considered

Brevo

Reasons for Switching to SMTP2GO

Easy to use

Response from SMTP2GO

Hi there,

Thank you for leaving us a review! We are so happy to hear that you find us easy to use! :)

Do let us know if you have any questions.

Happy emailing!

Replied 22/4/2021
Verified Reviewer
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 14/5/2019

service is impeccable!

our ISP didn't provide an SMTP server with any reliability. our emails stopped going out and as our business is very much email driven it was vital to find a service provider that would be beyond reproach. Success was received once we were given a referral to smtp20 by our software providers. The referral proved to be perfect, and we have not looked back once since moving to smtp2go and nor will we. The very small issues regarding billing and service that we have had, were rectified immediately with 0 down time and superb & expeditious customer service.

Pros

No down time, superior service and communication is awesome!

Cons

my con for the software would only be price. I don't find it unreasonable but if i have to provide a negative, then this would be the only thing i could think of.

Response from SMTP2GO

Hello!

Thank you for the amazing review! We are so glad that you are happy!

If you ever have any questions, please do let us know! :)

Replied 2/11/2020
Bernd
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 1/2/2021

Best SMTP Provider

We are an IT Service Provider and are using SMTP2GO for many of our clients. Mostly to send out emails on the local Mail Server but also for any custom build software which needs email sending functionality.
SMTP2GO has proven to be rock solid. In all he years, we have never looked anywhere else. And if there is an issue such as a bad IP, their support is super fast and always got the issue sorted on first try.

Pros

It's extremely simple to get started, the software is straight forward and offers all the features we need.

Cons

I didn't find any cons for this software.

Response from SMTP2GO

Hi Bernd,

Thank you so much for your review. We really appreciate it!

If you ever have any questions, you know where to reach us. :)

Happy emailing!

Replied 3/2/2021
Verified Reviewer
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 9/1/2019

SMTP2GO - Well rounded, easy to use MTA service

Our main client is a animal welfare NGO. They have experienced some issues in balancing service quality with budget. Some of the test/ support features that a fully commercial operation might have access to have yet to happen. Rick - our usual support person has done a really wonderful job of getting us through a few roadblocks

Hope the team feels our appreciation

Pros

The main things:
* Outstanding service quality
* Heavy commitment to quality customer support
* Smooth considerate and competent handling of a variety of mission critical incidents
* Easy memorable setup process
* Caters for a wide range of end user use cases
* Adequate metrics -- easy to use and not over complicated

Cons

We're in New Zealand. Sometimes the backend load is a bit slow

Hartley
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 14/5/2019

We couldn't send outgoing emails with our ERP software / or scanner before using SMTP2G0

Pros

SMTP2G0 cured our issues of not being able to get outgoing emails from ERP software or scanner to send. once we setup SMTP2GO our emails have not had any outgoing issues since. We were trying to resolve these sending issues with ERP software company, email hosting company, outside IT provider, and internet provider. No one could resolve, but once SMTP2GO was suggested by another user, boom, our issues were resolved.

Cons

I have no cons to report on - we are very happy with SMTP2GO!

Response from SMTP2GO

Hi Hartley,

Wow, that you for the great review! We are so happy that you are happy!

Reach out to us if you ever have any questions!

Happy emailing! :)

Replied 30/10/2020
Verified Reviewer
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/5/2019

Excellent Value

We're using their outgoing mail server service. It's flawless and a life saver. We look forward to growing our business with them in the future.

Pros

SMTP2GO has been reliable, straightforward with billing, and responsive to my issues. Their pricing is also flexible for lulls and surges of service requirements.

Cons

No complaints. Honest! It works. It's fairly priced. ...and they are there when I need them. One minor con... Their summary reporting of email status isn't ideal for large deliveries. I believe they could use a redesign. I'm sure they know it and are probably working on one.

Response from SMTP2GO

Hi there,

Thank you for the awesome review! We really appreciate it!

Any suggestions you have, we are happy to listen and pass them on to the team.

Happy emailing! :)

Replied 2/11/2020
Lynton
  • Industry: Photography
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 15/5/2019

Easy Outgoing Email, Anywhere!

Able to send emails wherever I am in the world. It just runs in the background and I've never had an issue.

Pros

I travel regularly, and frequently hit problems where I couldn't send email via the hotel WiFi. It was always an outgoing mail server issue. With SMTP2GO, I've never had a problem, from the U.S. to Vietnam, to Europe.

Cons

There's nothing I'm unhappy with, it just works.

Response from SMTP2GO

Hi Lynton,

Thank you for your awesome review!

We are so happy to hear that we are working well for you, even on your travels! :)

Reach out to us anytime!

Replied 20/10/2020
Simon
  • Industry: Business Supplies & Equipment
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
2
Customer Support
4

4
Reviewed on 6/5/2022

Good but too strict

Good and easy at first, but may change soon due to increasing security measures

Pros

Easy to use and setup simple SMTP scan to email services.

Cons

Security becoming too strict and will make deployment of scan to email services very difficult.

Response from SMTP2GO

Hi Simon,

Thanks for leaving us a review, we really do appreciate it! :)

Let us know anytime if you have any questions along the way!

Happy emailing :)

Replied 30/6/2022
Nicholas
  • Industry: Machinery
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 15/2/2019

Our internet connection is bad, so we're glad SMTP2GO is so good

Everything is great with SMTP2GO.

Pros

We use SMTP2GO as a solution to a bad internet connection. Because of our industry, we need to host our own email servers. However people trying to email us often ended up getting bounces and undeliverables while our internet was down or flakey. The solution is to relay our email through SMTP2GO. They accept our email and hold it for delivery when we're back up and ready to receive.

Cons

I really don't have any complaints to be honest.

Response from SMTP2GO

Hi Nicholas,

Wow, thank you for the glowing review!

We are so happy to hear that our service is working perfectly for your needs.

Let us know if you have any questions!

Happy emailing! :)

Replied 12/11/2020
Verified Reviewer
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/2/2019

Excellent service, always improving

I have always received excellent support when needed.

Pros

The dashboard lets me see everything I need on the first screen with no need to search a sitemap.

Cons

The cost is high for my organization but I don't know if there are better rates in the market for this level of service.

Response from SMTP2GO

Hi there,

Thank you for the amazing review!

We greatly appreciate it. If you have any questions, feel free to reach out to us!

Happy emailing!

Replied 12/11/2020
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/5/2019

Happy user

Using smtp2go for a few years now. Happy user, simple to setup and good and clear website to follow up sent mails.

Pros

Easy to setup / install / use. Easy to follow up sent mails

Cons

None, I 'm happy as it is. If I wasn't happy I choose another solution.

Response from SMTP2GO

Hi there!

Thank you for your review! We are so glad you are happy! :)

Let us know if you ever have any questions!

Happy emailing!

Replied 19/10/2020
Vance
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 5/10/2017

Use SMTP2GO for our mass email systems. They do a great job and we get all the reports we need.

Being able to use email marketing which is essential.

Pros

The simplicity and how easy it is to use their services. Mass emails are essential and they help make sure everything is sent. I also like their dashboard and being able to see everything in the website.

Cons

Not really too much. At most the set-up in the beginning was slightly difficult. But that comes with most of these types of services. Also, upgrading the services, I haven't been notified or communicated on any new updates they have done to improve their product.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
0

5
Reviewed on 27/2/2023

reliable and scalable

Pros

It offers features such as email tracking, delivery analytics, bounce handling, and spam filtering. SMTP2GO can be integrated with various email clients and applications, such as Microsoft Outlook, Apple Mail, and Salesforce.

Cons

The user interface of SMTP2GO could be more user-friendly and easier to navigate.SMTP2GO supports integration with several email clients and applications, but additional integration options would be helpful, such as integration with popular marketing automation platforms like HubSpot or Marketo.

Craig
Craig
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/6/2022

SMTP2GO The SMTP server you want, without the headache.

The service has been rock solid, so there is really nothing to report about in general other than a great, stable, and reliable service.
However, their support is AMAZING! They have gone to great lengths to support even non paid customers.
And I think that is fantastic!

Pros

SMTP2GO will give you all of the features you want, with none of the failings you'd normally expect.
You can authorize, secure, and lockdown accounts, change passwords easily on all the accounts setup for smtp auth.
Filtering, and setup is simple, along with all of the tracking data they give you for devices sending, or having trouble sending is excellent.

Cons

HP printers suck, and should burn a firey death.
There is nothing wrong with SMTP2GO however, HP decided that they wanted to make life challenging for ANYONE supporting printers... Don't buy HP.
One possibly flaw is the low price, though they have been around for a long time, low fees can lead to less development, however they have not dropped the ball from what I can see.

Response from SMTP2GO

Hi Craig,

Thank you so much for writing us such an awesome review!! We love that you are so happy, especially with our support team. They rock!! :)

Let us know anytime if you have any questions. Happy emailing!

Replied 1/7/2022
Verified Reviewer
  • Industry: Graphic Design
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 6/5/2022

Fantastic service for any SMTP needs

Have tried many similar services and SMTP2GO is definitely on the top of the list. Simple as that.

Pros

Great deliverability, not a single issue in two years and always had a wonderful experience with the customer service with prompt solutions.

Cons

I would like to have an option to lock the SMTP users to a specific domain. Now any of the SMTP users can be used to send emails from all sender domains you have verified.

Response from SMTP2GO

Hi there,

Thanks for leaving us a review! We also appreciate your suggestion! Let us know if you have any questions.

Happy Emailing! :)

Replied 1/7/2022
Stephen
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/6/2022

Need a Smart-Host for your hosted server? (yes, you do!) Then SMTP2Go is your BEST solution...

Before we used SMTP2Go as our outgoing SMTP Smart-Host, we would get many bounced emails based on poor IP-reputation from other unrelated servers in our public-IP subnet. This issue plagued us when sending to Live.com, Hotmail.com, etc. That's a SERIOUS problem. SMTP2Go has completely solved that problem for us due to their excellent IP-reputation and powerful infrastructure. We LOVE SMTP2Go!

Pros

Rapid support response, excellent outgoing email reputation (no blocked emails), easy set-up, and crazy-low pricing!

Cons

As a senior software engineer, you'd think I would have at least one Con for SMTP2Go--but I don't. They're just that good...

Response from SMTP2GO

Hi Stephen,

Wow! Thanks for the incredible review! We really appreciate it. Awesome to hear that you are so happy with the service!

Reach out to us at anytime you have questions, and happy emailing!

Replied 2/7/2022
Matt
Matt
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/7/2021

SMTP2GO is the best choice for SMBs looking for outgoing email

I used SMTP2GO to improve deliverability, and it has delivered on that.

Pros

I was having issues with sending outbound email from my home address, even though I was using a GSuite domain and Google's SMTP services. SMTP2GO provides a simple SMTP endpoint with clean IP addresses that I can use to deliver mail with nearly 100% success.

They offer 2FA for security, all the modern email authentication signatures (DKIM, etc), and enough monitoring for my use.

Cons

I could not think of a single con with the service, but they do not offer the ability to add or remove headers that pass through their SMTP service, which may be a problem if you need that functionality.

Response from SMTP2GO

Hi Matt,

Thank you so much for the amazing review! We really appreciate that!

Do let us know if you run into any issues or have any questions.

Happy emailing! :)

Replied 21/7/2021
Dimitri
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/5/2019

Perfect mail relay

I started using SMTP2GO as my customers starting moving to fibre providers that did not offer an SMTP relay server. Then as customers started moving to MS365 we always had issues integrating scanners and applications that sent email notifications. Although 365 does provide these relay options it is usually a pain to setup and some scanners did not have the required options available in their config.

With SMTP2GO there is no guessing involved. 1 minute to setup and works every time.

Whenever I add a new customer, within days their support team will contact me if they pick up any issues with my mail server configuration and provide info on how to prevent backscatter or if they pickup my customer is mail bombing. The final big plus in my opinion is that they care about keeping the internet "clean" and not chasing the money by allowing users to send as many emails as possible.

I use the dashboard to track down email delivery problems and can get a quick view on the big users.

Every single aspect of SMTP2GO is perfect for my needs. SMTP2GO is one of my few service providers that make a huge difference in my job as an IT professional.

Pros

Dashboard for tracking and troubleshooting mail delivery. Ease of use.

Cons

Zero cons. Honestly, this service does exactly everything I need.

Response from SMTP2GO

Hi Dimitri,

Wow! Thank you for the amazing review!!

We are so happy to hear that we are exactly what you need!

Feel free to reach out to us at anytime! :)

Replied 2/11/2020
Steve
Steve
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 9/1/2019

Powerful SMTP services without the headache!

Pros

SMTP2GO gave us a simple solution to enable web applications hosted within our own network, so send emails from .NET pages easily. It removed the overheads in setting up and maintaining local email services, plus allowed us to keep our own server IP's away from blacklists - especially useful when providing shared hosting space to many different customers!

The web dashboard for SMTP2GO provides simple configuration and online reporting and usgae stats, plus provdes simple logging of mails, deliveries and failures.

Cons

TBH, nothing - it just works! SMTP2GO provide fast reliabel support and there is a wealth of information online to get you sorted, IF you get issues.

Luis
Luis
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 29/1/2019

The only company that would provide the service we need

We have spikes in our emailing that most other providers could not accept. As a school we send out regular reports to parents and these have always been sent by one user as fast as the system could produce them. We may have 2,000 emails going out from the server at regular intervals very quickly and no other smtp service would accept this as it looked like spam to them.

Pros

What we need was a service that would not impose limits on emails per user or per hour. With SMTP2go we simply set a monthly maximum for the whole school.

Cons

My only complaint, and I'm told it may be addressed in future, is that I cannot set a common footer for every user. The footers have to be set individually for each user, which is a chore when the footer has to be changed.

Paul
  • Industry: Telecommunications
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 7/5/2022

An Effective and Reliable Email Service

We spent a lot of development time on email sending as it is so critical to our business. Once SMTP2GO was up and running we have just left it to do it's job - we've not touched emailing since.

Pros

Of all the methods we have used of sending email, including our own SMTP server and other email services, SMTP2GO delivers by far the most email messages. Before SMTP2GO, many of our emails were rejected at various stages of delivery, now it's below 1%

Cons

Every month we get an email saying we've used 80% of our capacity. I know that, because we send just over that band. We would pay a lot more to use the next band up.

Response from SMTP2GO

Hi Paul,

Thank you for writing us a review. We love that it's been working out great for you!

Reach out anytime you have questions and happy emailing! :)

Replied 1/7/2022
James
James
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/10/2017

A simply solution to sending as many emails as you want. Side step ISP email limitations.

Overcoming ISP email monthly and daily limitations at a modest cost. Not more I can say to that is there?

Pros

No limits on the number of emails you can send from your email client. Overcomes the email limitations of many ISPs. Good metrics and support if there are issue with blacklisting. They are strict that only opt-in listsare used and that there are clear opt-out instructions.

Cons

Nothing. It does what it says on the tin. Sometimes there can be issues with blacklisting, but support always are responsive and help fix the issue quickly.

JoseLuis
  • Industry: Chemicals
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 11/5/2022

SMTP2GO Review

We chosen the software because is easy to configure and have more features that made easy send emails.

Pros

We chosen the software because is easy to configure and have more features that made easy send emails.

Cons

So far, we have all necessary with the smtp2go solution.

Response from SMTP2GO

Hi Jose Luis,

Thanks for leaving us a review. We love hearing how easy it is to set us up with your software!

Reach out with any other questions and happy emailing! :)

Replied 1/7/2022
Verified Reviewer
  • Industry: Computer Networking
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/12/2018

Does what it says on the tin!

Excellent, they are fast to respond to queries, alert you to any problems and best of all seem to continually invest in the platform

Pros

Smtp2go is a simple & easy to use product that is packed full of features making IT admin nice and easy.

Cons

The only thing I can think of (and it took me a while) is probably down to the policies as opposed to the software it’s self, such as the dislike to people using autoforwarding of emails - but this may be just my understanding as to how it should work

Jason
Jason
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/10/2017

Our organization is a heavy user for SMTP2Go to process thousands of messages.

BIPAC would not be able to do business without SMTP2Go. If we had to switch to another vendor it would require a significant time expense to have our developers rebuild applications and then to create the level of analytics provided by your platform.

Pros

Great analytics and openness of the platform. It provides us a lot of intelligence for how our messages are sent to companies and government officials.

Cons

It seems expensive for our monthly contract as compared to other solutions in the marketplace (e.g. mailgun).

Lars
Lars
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 9/1/2019

SMTP2GO as a worry free mail service

I experienced problems with sending mail from my own server. Often they didn't arrive. Therefore I wanted to have a solid worry-free, reliable solution for sending mail instead of configuring and maintain a smtp-server myself. The quality is very good for the prices. I would recommend SMPT2GO to everyone.

Pros

I like the ease of adding new users in a very short time. The multiple ports and protocols are a big pro. Also the stats / reports are nice to have.

Cons

You cannot assign a webhook to a single user.

Sergio
  • Industry: Civil Engineering
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/4/2021

Never Looked Back after Using SMTP2GO

We host with another company and our email was being flagged as spam and never delivered. After many hours with them all they could suggest was that i upgrade my account so i did some research and found SMTP2GO and now we use them to send all our email.

Pros

Easy to Use, Friendly and helpful support staff, Never experienced downtime, never experieanced email bounces, very good email tracking.

Cons

For me there are no cons it works all the time.

Response from SMTP2GO

Hi Sergio,

Thank you very much for leaving us a glowing review!

Glad to know that you've been so happy since you have been with us! We are too!

Reach out to us at anytime, and happy emailing! :)

Replied 22/4/2021
Philip
  • Industry: Internet
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 15/5/2019

A reliable solution for problems sending e-mail

I previously used the SMTP servers from my web host and my ISP and both would have occasional but annoying problems; I would send e-mails to certain recipients that wouldn't arrive. When this happened the companies would blame other people and be generally unhelpful. With SMTP2GO, I never have any problems and can trace everything.

Pros

It is easy to set up and provides excellent and complete reports. Also the company is the most responsive provider I deal with. Any e-mails to them are responded to by a human within minutes.

Cons

Ideally, my ISP or web hosts should provide a better service and I shouldn't need to pay extra for SMTP2GO. But since I made the choice, sending e-mail has been flawless and so I consider it to be worth the money.

Response from SMTP2GO

Hi Philip,

Thank you for the review! We are so glad you are with us!

If you ever have any questions, please don't hesitate to reach out!

Happy emailing! :)

Replied 20/10/2020
Giulia
Giulia
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/4/2021

Easy to use and reliable

Overall the experience has been good: we've been using the service weekly

Pros

SMTP2GO allows you to keep in touch with your Customers and Leads at the touch of a button, the delivery rate is great and the reporting allows you to constantly update you lists

Cons

I can't think of anything right now, the experience has been good

Response from SMTP2GO

Hi Giulia,

Thank you for taking the time and leaving us a review. We really do appreciate it!

Super happy to hear that your experience with us has been great! Do let us know if you have any questions.

Happy emailing! :)

Replied 22/4/2021
John
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/4/2021

Love it - just makes life simple as an MSP

Pros

I don't use alot of the features - I use it for setting up all my Multi Function Devices at customers site - with IP authentication makes scan to email setups super simple. No more hassleing with getting the ISP of choice SMTP server to talk. Enter smtp to go and walk away. LOVE IT. Also make life simple for IMAP/POP mail users to send from everywhere - Yes this can be setup - but SMTP2GO just makes it easier - and then I am off to the next job.

When I have needed support - customer email going wild (spammy virus) support was awesome!

Cons

Well if it was completely free that is always better... But life doesn't work that way

Response from SMTP2GO

Hi John,

Thank you for leaving us an awesome review.

We love our support team and glad you do too!

They are always around, so reach out anytime!

Happy emailing! :)

Replied 22/4/2021
Tony
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 22/9/2020

SMTP2GO A solution to blocked emails

I have several clients who were having their emails being rejected by various other receiving domains, by using smptgo they are now able to send emails and know that they will be received by their clients and no business will be missed.

Pros

Relatively easy to use, high mail limits, lots of help and advice. You can have several domains all linked to your account making management easier. The email log will show you any emails that are having problems. To be honest once all set up we just tend to leave it alone and just log in once a year to renew.

Cons

First time set up can be a bit daunting. Verification could be easier.

Response from SMTP2GO

Hi Tony,

We appreciate your awesome review!

Let us know if you have any questions. Happy emailing!

Replied 29/9/2020
Gus
Gus
  • Industry: Program Development
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/1/2019

No matter what... it always delivers

My experience with SMTP2GO has been better than expected. They are reliable, great customer service, and fast delivery.

Pros

Great software, easy to configure and easy to use. Very detailed stats and outstanding deliverability. I've been using SMTP2GO for many years and never had a problem. It just works.

Cons

Can't really think of anything negative to say about them, they do what they say, and they do it good.

Youssef
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 7/2/2020

Easy to setup - very useful smtp service

we started using SMTP2go long time ago when our hosting server's IP got blacklisted. getting started was very easy and we were able to create different user accounts for our clients and to control their monthly spending limits

Pros

very simple setup, easy to get started and most importantly we can use it for all our clients websites we develop with the need for an smtp account from their side

Cons

there is no specific issue in the software, it helped us deliver our clients emails perfectly

Alternatives Considered

Mailgun

Reasons for Switching to SMTP2GO

price and easy setup

Response from SMTP2GO

Hi Youssef,

Thank you for the amazing review! We are glad you are with us.

Reach out anytime you have questions. Happy emailing! :)

Replied 1/10/2020
Mathijs
Mathijs
  • Industry: Renewables & Environment
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 14/5/2019

Super easy and User friedly

Pros

I struggled with managing my own smtp server, I got hacked on my own server. Then switched to this service and the problem was solved. Very easy setup and maintenance.

Cons

No dislikes. Software does what it suppose to do.

Response from SMTP2GO

Hi Mathijs,

Thank you for your awesome review!

Please let us know if you have any questions! Our support team is ready to help! :)

Happy emailing!

Replied 2/11/2020
Verified Reviewer
  • Industry: Architecture & Planning
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/1/2019

SMTP2GO Review

We are experiencing higher email delivery rates by using a trusted SMTP relay.

Pros

Support and help section are well devised to assist with setup of the SMTP relay. There is also assistance for less common mail servers such as Exim and configuring it for use with SMTP2GO was not overly difficult.
Being able to easily lock down senders to a domain and/or IP address is another nice feature.

Cons

Nothing not to like. There was a billing issue but this was easily resolved by the support team.

Ian
  • Industry: Construction
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/3/2019

SMTP2GO for reliable email delivery

I started using SMTP2GO when my ISP's shared server I use to host my website wasn't getting emails through to the users. It turned out that the server appeared on various blacklists and it's reputation was not being maintained by the ISP. I switched to SMTP2GO and have never looked back. Emails are delivered reliably and with ease, and the comprehensive reporting allows me to troubleshoot in the event that email isn't delivered for some reason.

Pros

The fact that my email is delivered reliably, while I don't have to worry about maintaining the reputation of my outgoing email server.

Cons

I don't really have any least liked things; the product just works once set up properly.

Response from SMTP2GO

Hi Ian,

Thank you for leaving us a review!

We are so happy to hear that it's working out great for you!

Reach out to us at anytime! :)

Replied 3/11/2020
Ramon
Ramon
  • Industry: Food & Beverages
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 18/1/2019

SMTP2GO, great smtp solution for people using cloud email services.

We have been using SMTP2GO for years now without any issues. We use it for scanners/multifunctional printers so that they can send emails, and also for any type of mailing from our human resources system.

Pros

-Easy to use
-0 downtime
-Excellent pricing
-Great customer service

Cons

I really have no problems with the software or service.

158 reviews

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