---
description: Review of Nextpoint Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Nextpoint | Reviews, Pricing & Demos - SoftwareAdvice IE
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Breadcrumb: [Home](/) > [Electronic Discovery Software](/directory/4517/ediscovery/software) > [Nextpoint](/software/41155/nextpoint)

# Nextpoint

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> Nextpoint is a cloud-based eDiscovery platform that enables legal organizations to review documents, find information, filter data and streamline legal documentation. The solution creates a central repository to search and review legal documents.&#10;&#10;&#10;Modules and key features include topic clustering, full-text extraction, drag-and-drop document upload, evidence exchange and search. A key feature of Nextpoint is to extract and analyze documents that enable lawyers to create courtroom presentations.&#10;&#10;&#10;Nextpoint’s drag-and-drop functionality enables law professionals to upload documents for review. Further, the solution automates extraction of metadata and deduplicate documents. It also enables lawyers to share documents with peers, clients and judges.&#10;&#10;&#10;Nextpoint can be accessed from any mobile device that includes smartphones, laptops and tablets. Support is provided through an online portal, email and phone.
> 
> Verdict: Rated **4.4/5** by 234 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 234 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Nextpoint
- **Founded**: 2001

## Commercial Context

- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Simple, user-based pricing model with no data charges.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United Kingdom, United States

## Features

- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Archiving & Retention
- Audit Trail
- Case Management
- Categorisation/Grouping
- Collaboration Tools
- Commenting/Notes
- Compliance Management
- Contract/License Management
- Customisable Reports
- Dashboard
- Data Import/Export
- Data Retention Management
- Data Visualisation
- Document Capture
- Document Check-In/Out
- Document Classification

## Integrations (4 total)

- Dropbox Backup
- Dropbox Business
- OneDrive
- Slack

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Electronic Discovery Software](https://www.softwareadvice.ie/directory/4517/ediscovery/software)

## Related Categories

- [Electronic Discovery Software](https://www.softwareadvice.ie/directory/4517/ediscovery/software)
- [Legal Document Management Software](https://www.softwareadvice.ie/directory/1392/document-management/software)

## Alternatives

1. [Everlaw](https://www.softwareadvice.ie/software/20195/everlaw) — 4.9/5 (87 reviews)
2. [Filevine](https://www.softwareadvice.ie/software/38967/filevine) — 4.4/5 (286 reviews)
3. [PracticePanther Legal Software](https://www.softwareadvice.ie/software/152365/practicepanther) — 4.7/5 (523 reviews)
4. [Clio](https://www.softwareadvice.ie/software/449970/Clio) — 4.7/5 (1691 reviews)
5. [Lexbe eDiscovery Platform](https://www.softwareadvice.ie/software/140827/lexbe) — 4.6/5 (60 reviews)

## Reviews

### "Processing Big Data Made Easier" — 4.0/5

> **Susan** | *1 October 2019* | Law Practice | Recommendation rating: 9.0/10
> 
> **Pros**: We like that we have the ability to load, organize, and sort large amounts of data.  This is our second ESI software to work with, and it is much more robust in its capabilities with managing data.  It has the ability for trial presentation which essentially combines two products into one, and saves our smaller, boutique firm from needing to purchase multiple types of software for various legal tasks.
> 
> **Cons**: The ability to process some Auto Cad files without customer support. As we mainly handle construction law matters, we work with multiple AutoCad files.  We need the ability to process them independently and efficiently.
> 
> We have experienced wonderful customer service with NextPoint, and are constantly in touch with our representative (or she frequently checks in with us to hear how things are going).  The service and support is much different from our previous product, where it was very difficult to speak with our representative or receive help as needed.  Our team has been glad to grow with NextPoint, even though many other ESI providers often contact us.

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### "The Good and the Bad" — 4.0/5

> **Catherine** | *24 July 2024* | Legal Services | Recommendation rating: 6.0/10
> 
> **Pros**: The ability to create folders for the different issues. The ability to easily produce a production set through Nextpoint to opposing counsel. Easy to upload and download documents. That it generates exhibit lists.
> 
> **Cons**: That there is a litigation side and a discovery side and that they do not easily link or segue.  That there are so many more steps to do something than most other databases.  That you can't tag something and have the next document automatically tag/repeat the same tags, so have to code/tag each subsequent page/document separately. That searches bring back documents without the search terms.  That you cannot just mark redactions and export them that way for attorney final review. That you cannot create issues on the fly.  That there seems to be a lot of work arounds to get same results with most other databases.  Not all columns of data can be sorted. When you adjust your document review columns, they don't stay adjusted. That exported PDFs, while searchable, do not highlight the search term(s) on the page and so you have to review the entire page. That the main dashboard that lists all the Matters is not searchable. That you have to create a project, then a discovery, then a litigation instead of just creating a project and uploading.
> 
> A love/hate relationship. Easy to use once you get going, but it seems there are a lot of hoops to jump through to get the desired results.

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### "Nextpoint" — 3.0/5

> **Michael** | *16 October 2018* | Law Practice | Recommendation rating: 2.0/10
> 
> **Pros**: It is helpful in searching large productions and organizing voluminous documents.
> 
> **Cons**: It can be very expensive and the fees mount up quickly.
> 
> We are a boutique firm and handle a limited number of matters in litigation.  However, when we do there is always a large number of documents.  Nextpoint was one of the first programs compatible with Mac so we signed on with them.  Over the years the costs become excessive.  We have tried to work with them, but their contracts are never quite what they say they are going to charge us.

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### "User Friendly ~ Excellent Customer Service" — 5.0/5

> **Julie** | *12 July 2024* | Law Practice | Recommendation rating: 10.0/10
> 
> **Pros**: First and foremost the format of training and ease of access for "how to" thereafter.  The material to train is provided through short mini videos and accompanying articles broken down by category.  This allows each person to go at their own pace.  On our firm's last eDiscovery program the representative flew to our office and taught it in person.  I was lost 2 hours into training.  The next 3 days were a blur and I learned nothing. At all times Nextpoint provides access to their video/written guides (I've used this too many times to count\!).  They are precise and easy to find.   &#10;Features to date that are beneficial are the analytics page for projects, OCR'd documents upon import, ability to search and create review folders based on that search, adding outside reviewers and reports on exports.  Moving to a cloud-based system has been very beneficial for us as a firm.  It can take longer for upload/downloading, but that's to be expected.  It's more accessible for us and clients.
> 
> **Cons**: -Documents export on a production in random order.  It's a routine issue with opposing counsel (understandably) and one we have no control over.  Nextpoint allows documents to be exported chronologically.  Chronological is good, but only with the company or category by which it's associated (i.e., bank, medical, email, etc.).  &#10;-There are no plans for HEIC files to be supported, so a document image is created.  &#10;-Redactions are done on a page by page basis.  Bulk redaction is a paid for service.  Redaction features, in its full capacity, should be part of a user's plan.
> 
> The representatives at Nextpoint are top notch\!  They care about your success and the setup of your company. I've spent a decent amount of time in the program, but still consider myself a newbie to the eDiscovery software and all it has to offer.  The more you utilize it, the easier it becomes and the more you learn.  In addition, the associates learned Nextpoint in no time and all provided positive feedback on the ease of access and tagging documents.  Nextpoint is a software that bridges the gap between someone new to eDiscovery, an advanced user or someone in between.

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### "Exceptional Support with Nextpoint" — 5.0/5

> **Jordan** | *1 August 2024* | Environmental Services | Recommendation rating: 10.0/10
> 
> **Pros**: Nextpoint's most attractive quality is not its numerous industry-leading features; it's the first-class, personalized support provided by its competent and kind team. For small firms like ours, feeling valued by your software partner is just as important as the software fulfilling its purpose. The Nextpoint team consistently offers creative solutions for all the extreme edge cases we've encountered. We have never been left without a path forward on complex issues that fall outside the scope of standard eDiscovery software. If you value a white-glove, humanized experience, Nextpoint is undoubtedly the best option in the market.
> 
> **Cons**: Pricing for near duplication searches can be vastly improved.
> 
> Unexpectedly pleasant, confidence building, aned educational.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/41155/nextpoint)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/ediscovery/nextpoint-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/41155/nextpoint> |
| en-GB | <https://www.softwareadvice.co.uk/software/41155/nextpoint> |
| en-IE | <https://www.softwareadvice.ie/software/41155/nextpoint> |
| en-NZ | <https://www.softwareadvice.co.nz/software/41155/nextpoint> |

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