---
description: Review of ThriveCloud Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: ThriveCloud | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Dental Software](/directory/4511/dental/software) > [ThriveCloud](/software/414876/thrivecloud)

# ThriveCloud

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> Developed by dentists, for dentists, ThriveCloud is a cloud-based dental practice management software that helps users create their ideal schedule based on their production goals and desired patient flow, then fill it up quickly using the online scheduling and chair-filling tools.&#10;&#10;The platform helps streamline communication through text messages and automated reminders, ensuring that patients are well-informed and prepared for their appointments. They can conveniently fill out digital forms on any device, and the information they provide automatically populates their digital chart. Furthermore, subsequent forms are pre-filled with this data, only requiring patients to indicate changes. The cloud-hosted platform also hosts consent forms, treatment plans, and more, all of which can be signed digitally.&#10;&#10;ThriveCloud offers efficient documentation with one-click diagnostic charting and templates for streamlined note-taking. Traditional clinical, periodontal, and orthodontic charting is also available. Additionally, x-ray imaging is included to facilitate visualizing dental issues and enhancing image visibility. Patients can digitally sign off on their treatment plans using their own devices or by swiping their tablets. Clinicians can utilize their X-rays, graphical tooth charts, periodontal charts, and patient education videos to increase case acceptance. Pre-authorizations for insurance reimbursement can also be generated with just a few clicks, including x-rays and images.&#10;&#10;Patients can use a contactless payment system or their personal devices to pay by card, ACH, or Apple Pay. Third-party financing integration is also available to remove payment barriers and help patients complete necessary treatments promptly. Doctors can prompt patients to leave online reviews to enhance their practice's online reputation and benefit from word-of-mouth marketing. They can further nurture their patient relationships by sending out personalized practice newsletters and specials via email and text.
> 
> Verdict: Rated **3.8/5** by 12 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.8/5** | 12 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Practice-Web
- **Location**: El Dorado Hills, US
- **Founded**: 2002

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Automated Scheduling
- Availability Management
- Billing & Invoicing
- Booking Management
- Calendar Management
- Charting
- Claims Management
- Client Management
- Client Portal
- Communication Management
- Confirmations/Reminders
- Customer Database
- Customer History
- Customisable Reports

## Integrations (2 total)

- Apteryx XVWeb
- Mango Voice

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Dental Software](https://www.softwareadvice.ie/directory/4511/dental/software)

## Alternatives

1. [CareStack](https://www.softwareadvice.ie/software/61103/carestack) — 4.8/5 (201 reviews)
2. [Adit](https://www.softwareadvice.ie/software/214384/adit) — 4.7/5 (273 reviews)
3. [BestoSys](https://www.softwareadvice.ie/software/32077/bestosys) — 4.8/5 (293 reviews)
4. [Practice-Web](https://www.softwareadvice.ie/software/2735/practice-web) — 4.9/5 (115 reviews)
5. [Curve Dental](https://www.softwareadvice.ie/software/2547/curve-dental) — 4.4/5 (285 reviews)

## Reviews

### "Great experience with ThriveCloud" — 5.0/5

> **Verified Reviewer** | *3 February 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: It is very user-friendly. Many features that makes work flow smooth and easy but also not too complicated that we are struggling to use it. Customer support has been good and efficient. They have tutorial for all the features that makes it very easy to use. Great value for money spent.
> 
> **Cons**: Due to it being cloud, which is inevitable, sometimes it does have bad time of updates and issues that could interfere with our work flow. BUT, thrivecloud team had been working hard to fix any problems in most timely manner and make sure that we are not faced with too much difficulty during our work hours.
> 
> Overall, I have been using ThriveCloud very well. I was looking for a cloud-based dental program that can be customized to what our office needs. ThriveCloud was just the answer. We could customize everything and anything. I am able to access schedules and answer patients' questions/concerns on my phone anywhere.

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### "Thrive with ThriveCloud" — 4.0/5

> **John** | *3 February 2026* | Medical Practice | Recommendation rating: 8.0/10
> 
> **Pros**: Thrive cloud has good customer support and integrated well with our digital xrays.  Their charting is well thought out and customizing the progress notes are definitely a plus. I do feel that currently it is a good value.  Billing is also easier.
> 
> **Cons**: I feel you need to press too many buttons to get where you need to be.  They've preloaded a prompt for post and core where the core code is separate and the system keeps wanting to input the code.  I need to keep canceling this out, which is annoying.
> 
> The company wants to make their doctors happy, which is a plus. I feel our account matters to us and they have been receptive to making changes to their program base on our input.

-----

### "ThriveCloud experience" — 1.0/5

> **Inga** | *15 February 2026* | Medical Practice | Recommendation rating: 0.0/10
> 
> **Pros**: Good selling strategy of the representative. They know how to present and sell their product to you.
> 
> **Cons**: Over promising and underperforming.&#10;Unprofessional technical support team.&#10;Blaming the customer and not being able to resolve the issue.
> 
> Our office went through a lot of stress and frustration while trying to use ThriveCloud. &#10;We were told that Thrivecloud has everything inside the system but in reality a lot of third parties involved.&#10;As a new users we were promised support anytime needed.In reality it was quite opposite. We came across a lot of issues with this program and when contacted technical support team they will tell you what they need time to investigate the problem and will contact you later. At the end they will blame you for not paying enough attention during the training sessions and suggest to watch demo videos  to learn how to help yourself.&#10;The X-rays were transferred from the Eaglesoft not in order and were never fixed. They failed a few times to install electronic prescription.&#10;We lost a lot of time and funds on them and were very lucky to cancel ThriveCloud on time and go back to Eaglesoft.&#10;Overall our experience with ThriveCloud was extremely negative.

-----

### "Cloud Nine" — 4.0/5

> **gregory** | *6 February 2026* | Hospital & Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: User friendly. Staff likes the program. The transition from Carestream was pretty good. Most information made it in one piece\!
> 
> **Cons**: Radiographs needed a fair amount of tweaking to get dialed in. Advise using Dexis sensors. They have more trouble with Carestream.
> 
> It represents a good value. Tech support is responsive. Local representative is on the ball and helpful\!

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### "Satisfied User" — 5.0/5

> **Sheena** | *4 February 2026* | Medical Practice | Recommendation rating: 8.0/10
> 
> **Pros**: The things that we like most about ThriveCloud is the ease of use and the user interface, which is very intuitive.
> 
> **Cons**: There have been issues in the beginning, but the ThriveCloud team was on it and able to resolve with minimal downtime
> 
> Overall experience has been good and its is good value for the money.  Our staff has been able to navigate the software with ease.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/414876/thrivecloud)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/dental/thrivecloud-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/414876/thrivecloud> |
| en-GB | <https://www.softwareadvice.co.uk/software/414876/thrivecloud> |
| en-IE | <https://www.softwareadvice.ie/software/414876/thrivecloud> |
| en-NZ | <https://www.softwareadvice.co.nz/software/414876/thrivecloud> |

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