About Mindbody

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and massage centers, wellness centers, dance schools and yoga studios. Mindbody offers features such as scheduling with wait list management, appointment booking through Facebook, automated scheduling of email and texts and online bookings. Memberships can be managed through MINDBODY as well. Mindbody also features a toolset for marketing management. With Mindbody, notifications and alerts can be set up for customers, targeted marketing campaigns can be launched and marketing reports can be generated and assessed. Mindbody also offers staff management features, which include check-in and check-out management, role-based permissions, payroll management and calendar integration. Mindbody offers custom API access that enables third-party developers to integrate their platforms with the solution. The product offers a marketplace for applications that can be integrated with Mindbody, such as Spafinder Wellness 365, Xero, Perkville, RelateLOOP, Zcubator and WaiverKing.
Mindbody Software - The Client Acquisition dashboard gives you a snapshot of your sales and client activity and lets you manage your promoted offers. Figures are updated daily, so your information is as accurate as possible.
Mindbody Software - Conveniently schedule or update classes, appointments, and events from the same place. Enable your team to view and update their schedules themselves—online and from the Mindbody business app.
Mindbody Software - Handle all your payments in a single location. Simplify your admin and reporting processes by sending every transaction through one powerful, integrated payments system. Accept cards and store payment details in the software.
Mindbody Software - With client profiles, your staff can quickly pull up customer preferences and payment details. Plus, check-in is seamless with automatically sent forms and waivers that collect details and signatures pre-visit.
Mindbody Software - Everything you need to know about your business is at your fingertips, to make data-driven decisions. For example, sales funnel analytics help you manage leads, track conversions, and visualize how to grow your clientele.
Mindbody video
Mindbody Software - The Client Acquisition dashboard gives you a snapshot of your sales and client activity and lets you manage your promoted offers. Figures are updated daily, so your information is as accurate as possible. - thumbnail
Mindbody Software - Conveniently schedule or update classes, appointments, and events from the same place. Enable your team to view and update their schedules themselves—online and from the Mindbody business app. - thumbnail
Mindbody Software - Handle all your payments in a single location. Simplify your admin and reporting processes by sending every transaction through one powerful, integrated payments system. Accept cards and store payment details in the software. - thumbnail
Mindbody Software - With client profiles, your staff can quickly pull up customer preferences and payment details. Plus, check-in is seamless with automatically sent forms and waivers that collect details and signatures pre-visit. - thumbnail
Mindbody Software - Everything you need to know about your business is at your fingertips, to make data-driven decisions. For example, sales funnel analytics help you manage leads, track conversions, and visualize how to grow your clientele. - thumbnail

Mindbody pricing

Mindbody paid version starts at €109.00/month.

Starting Price:
€109.00/month
Free Version:
No
Free trial:
No

Alternatives to Mindbody

Picktime

4.8 (52 Reviews)
Picktime is a cloud-based software designed to help businesses schedule appointments, process payments and manage other...
Compare Learn More

Bettermode

4.8 (87 Reviews)
Bettermode is an all-in-one customer community platform to engage customers and build meaningful experiences. A...
Compare Visit Website

ZingFit

4 (34 Reviews)
zingfit is a dance studio management software, which helps boutique fitness studios manage class schedules, events or...
Compare Learn More

Momoyoga

4.6 (122 Reviews)
Momoyoga is a cloud-based software designed to help yoga studios manage various administrative operations such as...
Compare Learn More

fitDEGREE

4.7 (19 Reviews)
Ready for your ‍last platform switch? fitDEGREE is a platform that features a studio management software designed for...
Compare Learn More

ClickFunnels

4.6 (645 Reviews)
ClickFunnels is a cloud-based website marketing funnel that provides landing page solutions to market, sell and deliver...
Compare Learn More
View all alternatives

Mindbody Reviews

Overall rating

4.0
( 2,759 reviews )
Write a Review!

Feature rating

Value for Money
3.6
Functionality
4.0
Ease of Use
3.9
Customer Support
3.8
5 reviews of 2,759 View all reviews
Garrett
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5
5
Reviewed on 6/9/2019

Learn It and Use It

Pros

I can not state more clearly that Mindbody is the leader in what they do. They have their faults because of the way it was designed originally but they are working on those every day but no system on the market is better. I have a feeling that a couple years from now, they be much larger than what they even are now.

Cons

the old design structure of the base platform could use some updates, which they are aware of

Brad
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
0
4
Reviewed on 3/11/2023

Mindful of the features

Pros

Easy management of client information in dealing

Cons

the payment processing can be somewhat lacking in functionality

Bri
  • Industry: Alternative Medicine
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1
1
Reviewed on 21/10/2023

Worst software , DO NOT recommend

Incredible waste of time, energy and money for me and clients. Unbelievably frustrating and exhausting.

Pros

Nothing, I wish I could go back in time and reverse ever using them. Over charging, no refunds, billing without consent, no receipts

Cons

Hours and days of being on hold. Endless glitches with no solution Charges for no reason with no receipt

Alternatives Considered

Jane

Reasons for Choosing Mindbody

Amazing customer service Excellent seamless software No hidden fees No extra charges without consent Local and relevant customer service No wait times

Switched From

Jane

Reasons for Switching to Mindbody

The sales rep was very good and extremely misleading.
Yelle
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
0
4
Reviewed on 27/9/2023

Have to use it, but would like to use something better

Pros

Mindbody gets the job done. My gyms require me to schedule through it so I'm kind of forced to use it.I do like that I have a few gyms on it which makes it easier to book a few classes at different spots at the same time.

Cons

I wish the booking could go right into my Google Calender just like a Calendly appointment do or Eventbrite events. When I book in Calendly and Eventbrite, I do not need to click "add to calendar" because it just goes into my calendar automatically upon booking.My pilates studio just switched from Mindbody to Momence and I'm really liking the feel of the new platform. It feels like the platform was built more recently and it's meant for mobile. Whereas Mindbody feels like it was built desktop first and the mobile doesn't have unique sizing or layout. Momence also has a messaging area for my gym to message us with deals and such.Would be ideal if all gyms used Mindbody but instead I have to toggle between apps to book my classes.

Dawn
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0
5
Reviewed on 10/10/2023

Love Mindbody!

I use MIndbody regularly and find it to be a wonderful resource.

Pros

This app allows you to find all your local yoga and wellness class schedules in one place. It's easy to navigate and simple to schedule yourself.

Cons

I have no recommendations for improvement however I think it would be great if more places used this platform to improve the resource.

View all reviews

Related categories