---
description: Review of HiperMe! Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: HiperMe! | Reviews, Pricing & Demos - SoftwareAdvice IE
---

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# HiperMe\!

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> HiperHiperMe\! is a unified communications and contact center platform designed to meet the needs of businesses in terms of internal collaboration and customer engagement. With a wide range of advanced features and functionalities, HiperMe\! positions itself as a comprehensive and highly efficient solution in the field of enterprise communications.

One of the standout features of HiperMe\! is its focus on unified communication. The platform integrates multiple communication channels, such as phone calls and real-time chats, into a single user-friendly interface. This allows users to access all their communication tools from one place, enhancing productivity and efficiency in the workplace. HiperMe\! also stands out for its focus on customization and scalability. The platform adapts to the specific needs of each company, allowing customization of workflows, configuration of routing rules, and creation of customer service scripts. Furthermore, HiperMe\! is a scalable solution that can grow alongside the business, accommodating changing demands and supporting increased communication volume.

HiperMe\! Contact Center offers a variety of tools to effectively manage customer interactions. The platform enables the setup of call queues, intelligent call routing, call recordings, performance metric tracking, and analytical reporting. The platform integrates various channels, including phone calls, emails, chat, social media, and SMS, into a centralized system. This multichannel approach allows customers to engage with the contact center through their preferred communication method, providing flexibility and convenience. These functionalities ensure efficient and high-quality customer support, enhancing customer satisfaction and optimizing contact center management.

HiperMe\! is a comprehensive unified communications and contact center platform designed to enhance internal collaboration and customer support in businesses. With its extensive set of features and advanced functionalities, HiperMe\! helps organizations optimize their communications, increase productivity, and deliver exceptional customer service.
> 
> Verdict: Rated **4.8/5** by 10 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 10 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: HiperPBX

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: Please contact HiperPBX directly for pricing details.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Brazilian Portuguese, English, European Portuguese, Portuguese, Spanish
- **Available Countries**: Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Dominica, Dominican Republic, Ecuador and 29 more

## Features

- AI
- AI Text Generation
- AI Text-to-Speech
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Notifications
- Analytics
- Answering Machine Detection
- Audio/Video Conferencing
- Auto-Dialer
- Automated Attendant
- Automated Responses
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Business Process Automation

## Integrations (15 total)

- Cloud Whatsapp
- Debitia
- Facebook
- Instagram
- Instagram for Business
- Odoo
- Pilot
- SAP Cloud ERP
- WhatsApp
- WhatsApp API
- WhatsApp Business Platform
- Whatsapp CRM
- Zoho DataPrep
- monday AI Work Platform
- monday CRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Cloud PBX Software](https://www.softwareadvice.ie/directory/4757/cloud-pbx-software/software)

## Related Categories

- [Cloud PBX Software](https://www.softwareadvice.ie/directory/4757/cloud-pbx-software/software)
- [Chatbot Software](https://www.softwareadvice.ie/directory/3923/chatbot/software)
- [Conversational Marketing Platforms](https://www.softwareadvice.ie/directory/4671/conversational-marketing/software)
- [Unified Communications Software](https://www.softwareadvice.ie/directory/1556/ucaas/software)
- [Call Accounting Software](https://www.softwareadvice.ie/directory/4743/call-accounting/software)

## Alternatives

1. [Genesys Cloud CX](https://www.softwareadvice.ie/software/323407/pureconnect) — 4.3/5 (269 reviews)
2. [Squaretalk](https://www.softwareadvice.ie/software/30221/innitel-predictive-dialer) — 4.8/5 (127 reviews)
3. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1789 reviews)
4. [JustCall](https://www.softwareadvice.ie/software/75453/justcall) — 4.1/5 (225 reviews)
5. [Bitrix24](https://www.softwareadvice.ie/software/128326/bitrix24) — 4.2/5 (1005 reviews)

## Reviews

### "Excelente Herramienta Colaborativa" — 5.0/5

> **Alfredo** | *13 May 2024* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Lo facil que es conetcarte, estable. No hay que instalar nada, solo abrir el explorador chrome y loguearse.
> 
> **Cons**: Por el momento nada. Es estable, cumple con lo prometido.

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### "Iniciativa" — 4.0/5

> **federico** | *13 May 2024* | Information Services | Recommendation rating: 10.0/10
> 
> **Pros**: Permite diversas integraciones con diferentes plataformas. La comunicación con el  área de IT y comercial te permiten plantear mejoras a la herramienta para la utilización día a día y en caso de tener algún inconveniente resolverlo real-time.
En cuanto al diseño de la herramienta es intuitivo y ágil.
> 
> **Cons**: En un inicio la estandarizacion de reportes, fue un inconveniente pero con el tiempo se fueron adaptando al mercado.

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### "Excelente relación Costo-Beneficio" — 5.0/5

> **gisela** | *14 May 2024* | Public Policy | Recommendation rating: 8.0/10
> 
> **Pros**: La implementación fue rápida.
Es fácil de acceder.
Tiene una interfaz sencilla. 
Costo accesible
> 
> **Cons**: Cuando hay chats la pestaña no parpadea o no hace algún sonido para identificar que te están contactando
> 
> En mi experiencia permitió la unión entre teléfonos ip físicos y virtuales, siendo transparente para la persona que llama si se esta respondiendo desde el teléfono o una computadora.
Por otro lado, permitió que todas las oficinas tuvieran internos ya que se encuentran en diferentes ubicaciones.

-----

### "Excelente Servicio" — 5.0/5

> **Gaston** | *13 May 2024* | Higher Education | Recommendation rating: 10.0/10
> 
> **Pros**: la calidad, estabilidad y precio son los mejores atributos
> 
> excelente servicio y tiene una estabilidad y fiabilidad muy alta

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### "Maximizando la Productividad: Una Mirada Detallada a HiperMe.com" — 4.0/5

> **Ariel** | *9 May 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: HiperMe se destaca como una plataforma omnicanal en la nube eficiente para la gestión de comunicaciones corporativas, ofreciendo múltiples ventajas. Primero, integra comunicaciones unificadas en un solo lugar, permitiendo a los usuarios manejar voz, chat y video sin necesidad de infraestructura adicional. Segundo, su gestión omnicanal del centro de contacto proporciona un panel único para controlar diversas formas de comunicación como llamadas, emails y mensajes instantáneos, facilitando una respuesta rápida y eficaz desde una sola interfaz. Por último, la plataforma en la nube no solo ofrece implementación inmediata y escalabilidad según las necesidades del negocio, sino que también reduce significativamente los costos al eliminar la necesidad de infraestructura física, a la vez que mejora la experiencia del cliente y la eficiencia operativa.
> 
> **Cons**: Sinceramente, me resulta difícil señalar algo que no me haya gustado de HiperMe\!, ya que todas sus características y funcionalidades han superado mis expectativas. La plataforma es robusta y ha cubierto todas las necesidades de comunicación de nuestra empresa de manera efectiva. Si tuviera que mencionar algún aspecto, diría que aún estoy explorando todas las posibilidades que ofrece, y cada nueva función que descubro me parece aún más útil.
> 
> ¡Usar HiperMe ha sido un cambio total para mejor\! Lo que más me ha flipado es lo fácil que se ha vuelto cambiar de un dispositivo a otro sin perder el ritmo. Ya sea que esté en mi móvil o saltando a la laptop, la transición es súper fluida. Y ni hablar de conectar con el equipo; es como que todos estamos en la misma onda al instante. Antes perdía un montón de tiempo solo tratando de sincronizarme con los demás, pero ahora, en un abrir y cerrar de ojos, estamos todos en la misma página. ¡Un verdadero alivio\!

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/416977/hiperme)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/call-center/hiperme-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/416977/hiperme> |
| en-GB | <https://www.softwareadvice.co.uk/software/416977/hiperme> |
| en-IE | <https://www.softwareadvice.ie/software/416977/hiperme> |
| en-NZ | <https://www.softwareadvice.co.nz/software/416977/hiperme> |

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