---
description: Review of HiperMe! Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: HiperMe! | Reviews, Pricing & Demos - SoftwareAdvice IE
---

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# HiperMe\!

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> HiperHiperMe\! is a unified communications and contact center platform designed to meet the needs of businesses in terms of internal collaboration and customer engagement. With a wide range of advanced features and functionalities, HiperMe\! positions itself as a comprehensive and highly efficient solution in the field of enterprise communications.

One of the standout features of HiperMe\! is its focus on unified communication. The platform integrates multiple communication channels, such as phone calls and real-time chats, into a single user-friendly interface. This allows users to access all their communication tools from one place, enhancing productivity and efficiency in the workplace. HiperMe\! also stands out for its focus on customization and scalability. The platform adapts to the specific needs of each company, allowing customization of workflows, configuration of routing rules, and creation of customer service scripts. Furthermore, HiperMe\! is a scalable solution that can grow alongside the business, accommodating changing demands and supporting increased communication volume.

HiperMe\! Contact Center offers a variety of tools to effectively manage customer interactions. The platform enables the setup of call queues, intelligent call routing, call recordings, performance metric tracking, and analytical reporting. The platform integrates various channels, including phone calls, emails, chat, social media, and SMS, into a centralized system. This multichannel approach allows customers to engage with the contact center through their preferred communication method, providing flexibility and convenience. These functionalities ensure efficient and high-quality customer support, enhancing customer satisfaction and optimizing contact center management.

HiperMe\! is a comprehensive unified communications and contact center platform designed to enhance internal collaboration and customer support in businesses. With its extensive set of features and advanced functionalities, HiperMe\! helps organizations optimize their communications, increase productivity, and deliver exceptional customer service.
> 
> Verdict: Rated **4.8/5** by 10 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 10 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: HiperPBX

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: Please contact HiperPBX directly for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English, Spanish
- **Available Countries**: Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Curaçao, Dominica, Dominican Republic and 30 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Notifications
- Answering Machine Detection
- Audio/Video Conferencing
- Auto-Dialer
- Automated Attendant
- Automated Responses
- Automatic Call Distribution
- Automatic Outbound Dialer
- Business Process Automation
- CRM
- Call Centre Management
- Call Conferencing
- Call List Management
- Call Monitoring
- Call Queues

## Integrations (8 total)

- Cloud Whatsapp
- Odoo
- Plane
- SugarCRM
- WhatsApp
- Whatsapp CRM
- Zoho DataPrep
- monday.com

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)

## Category

- [Cloud PBX Software](https://www.softwareadvice.ie/directory/4757/cloud-pbx-software/software)

## Related Categories

- [Cloud PBX Software](https://www.softwareadvice.ie/directory/4757/cloud-pbx-software/software)
- [Conversational Marketing Platforms](https://www.softwareadvice.ie/directory/4671/conversational-marketing/software)
- [Unified Communications Software](https://www.softwareadvice.ie/directory/1556/ucaas/software)
- [Call Accounting Software](https://www.softwareadvice.ie/directory/4743/call-accounting/software)
- [VoIP Software](https://www.softwareadvice.ie/directory/4508/voip/software)

## Alternatives

1. [Ringover](https://www.softwareadvice.ie/software/120988/ringover) — 4.7/5 (858 reviews)
2. [Convoso](https://www.softwareadvice.ie/software/2799/safesoft-contact) — 4.5/5 (386 reviews)
3. [DialedIn CCaaS](https://www.softwareadvice.ie/software/20027/chasedata) — 4.8/5 (315 reviews)
4. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1753 reviews)
5. [Nextiva](https://www.softwareadvice.ie/software/2683/nextiva-business-voip) — 4.6/5 (914 reviews)

## Reviews

### "Excelente Herramienta Colaborativa" — 5.0/5

> **Alfredo** | *13 May 2024* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Lo facil que es conetcarte, estable. No hay que instalar nada, solo abrir el explorador chrome y loguearse.
> 
> **Cons**: Por el momento nada. Es estable, cumple con lo prometido.

-----

### "Iniciativa" — 4.0/5

> **federico** | *13 May 2024* | Information Services | Recommendation rating: 10.0/10
> 
> **Pros**: Permite diversas integraciones con diferentes plataformas. La comunicación con el  área de IT y comercial te permiten plantear mejoras a la herramienta para la utilización día a día y en caso de tener algún inconveniente resolverlo real-time.
En cuanto al diseño de la herramienta es intuitivo y ágil.
> 
> **Cons**: En un inicio la estandarizacion de reportes, fue un inconveniente pero con el tiempo se fueron adaptando al mercado.

-----

### "Excelente relación Costo-Beneficio" — 5.0/5

> **gisela** | *14 May 2024* | Public Policy | Recommendation rating: 8.0/10
> 
> **Pros**: La implementación fue rápida.
Es fácil de acceder.
Tiene una interfaz sencilla. 
Costo accesible
> 
> **Cons**: Cuando hay chats la pestaña no parpadea o no hace algún sonido para identificar que te están contactando
> 
> En mi experiencia permitió la unión entre teléfonos ip físicos y virtuales, siendo transparente para la persona que llama si se esta respondiendo desde el teléfono o una computadora.
Por otro lado, permitió que todas las oficinas tuvieran internos ya que se encuentran en diferentes ubicaciones.

-----

### "Excelente Servicio" — 5.0/5

> **Gaston** | *13 May 2024* | Higher Education | Recommendation rating: 10.0/10
> 
> **Pros**: la calidad, estabilidad y precio son los mejores atributos
> 
> excelente servicio y tiene una estabilidad y fiabilidad muy alta

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### "Un cambio para mejor" — 5.0/5

> **Verified Reviewer** | *18 September 2024* | Investment Banking | Recommendation rating: 9.0/10
> 
> **Pros**: La verdad, el servicio anda bárbaro. Desde el principio no tuvimos drama con nada. La integración con WhatsApp fue un golazo, la hicimos sin complicaciones y quedó todo funcionando al toque.

Además, cada vez que necesitamos algo, el soporte responde rápido y con soluciones que realmente sirven. Se nota que saben lo que hacen, y eso siempre se agradece.
> 
> **Cons**: Por ahora no tuvimos grandes problemas.
> 
> Con HiperMe\! el día a día cambió un montón. Pasar a un contact center multicanal nos simplificó la vida, ahora tenemos todos los canales de atención en una sola plataforma y eso hizo la diferencia. Los agentes pueden atender llamadas y chats al mismo tiempo sin volverse locos, y todo fluye mucho mejor. Fue un cambio grande para nosotros, pero resultó ser la mejor decisión. Todo funciona como tiene que ser y ahora tenemos una atención al cliente mucho más ágil.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/416977/hiperme)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/call-center/hiperme-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/416977/hiperme> |
| en-GB | <https://www.softwareadvice.co.uk/software/416977/hiperme> |
| en-IE | <https://www.softwareadvice.ie/software/416977/hiperme> |
| en-NZ | <https://www.softwareadvice.co.nz/software/416977/hiperme> |

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