4.3
Overall rating
Reviews

4.3
Overall rating
Reviews

About SAP Concur

Concur is a cloud-based expense and travel management software solution that enables executives to manage travel expenses. It allows finance executives to monitor expenses and cash flows related to travel expenditures. Concur’s travel and expenses feature assists with travel processes, from booking to approval to payment. In addition, the software automates data capture from receipt images and submits expense reports for approvals. Concur’s invoice automates accounts payable processes by utilizing templates and predefined reports. The system can also customize workflows and automate vendor payments. Concur’s intelligence feature enables employees to create customized dashboards, providing a summary of multiple reports that enable finance managers to track travel expenses. Concur also shares automated alerts with the finance team and provides reports and dashboards. Support is offered via phone. Users can even refer to online FAQs for basic inquiries.
What is SAP Concur?

SAP Concur is a cloud-based travel and expense management solution that automates invoicing and expense reports and manages travel programs in one platform.


How do I use SAP Concur?

For expense management, employees can log in to the SAP Concur mobile app or website to upload receipts and add work-related expenses. Expense reports are generated automatically and sent to their manager's account for approval. For AP management, vendor invoices can be tracked, reviewed, and approved across departments in real-time.


Who uses SAP Concur?

SAP Concur is used by small businesses to large enterprises to manage travel programs, expenses, and invoices in one platform.


How much does SAP Concur cost?

SAP Concur does not share pricing details publicly. Please contact SAP Concur to get more information and request a quote.


Does SAP Concur have an app?

Yes, SAP Concur does have a mobile app, which allows users to submit expense reports, manage travel, and approve invoices.


SAP Concur Software - Analytics
SAP Concur Software - Mobile receipt capture
SAP Concur Software - Desktop
SAP Concur Software - Mobile app
SAP Concur Software - Analytics - thumbnail
SAP Concur Software - Mobile receipt capture - thumbnail
SAP Concur Software - Desktop - thumbnail
SAP Concur Software - Mobile app - thumbnail

SAP Concur pricing

SAP Concur does not have a free version but does offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes

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Browse SAP Concur Reviews

2,162 of 2,162 reviews
Sort by:
Thomas
Thomas
  • Industry: Plastics
  • Company size: 10,000+ Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 15/12/2024

More detailed expense management

There is more constant communication with the company and employee on each trip when reporting each expense, it makes the employee report each daily expense so that the company keeps track of their expenses and avoid unnecessary extra expenses

Pros

It is perfect for reporting each expense made on each trip without having complications of forgetting something to report, everything is done in real time and it greatly facilitates the process of validating each expense and thus having a clear and organized report, it allows for a more detailed development of each user's trips
There is clarity about each expense by having the expenses at the end of each trip very specific and thus better understanding what is spent more and what is spent less on

Cons

Sometimes the scanning of invoices can be a little slow and it does not allow the image to load correctly

Denis
  • Industry: Environmental Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/12/2024

SAP Concur, the king of the expense claim processing!

Excellent experience. People across the business have reported that it is an excellent software, easy to manipulate. The fact that there is an app makes it much easier to not loose receipts/tax invoices. Very positive across the whole business.

Pros

The ease of use, the fact that people can use it on the mobile phone, the fact that there is an app on Appstore and Android store for it!

Cons

The cost is maybe high but I guess you pay for good quality software!

Jeremiah L.
Jeremiah L.
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
2
Functionality
5
Ease of Use
1
Customer Support
1

2
Reviewed on 17/12/2024

Heavy on the Tech Light on the Service

The onboarding process is not user friendly and requires technical expertise. It did not play well with other applications and the onboarding success team takes over a week to respond. If you have in house IT staff then you should consider it as it is feature rich and scalable, but it can get expensive quickly. They have no easy way to pay your bill and Support took 3 weeks to figure out why I could not access the online billing portal and in the interim I received threating demand e-mails from them daily. The billing portal is straight out of 1980 and hasn't been updated since. The setting options can be intimidating as again the system is feature rich. We have spent a significant amount of time and paid for a SuiteApp to connect SAP Concur to NetSuite so we are using it, but I would not recommend SAP Concur to any small or medium size business. We started with QB and then migrated to NetSuite with Concur and it is one of the most painful experiences of my professional career.

Pros

SAP Concur is a feature rich web based application with lots of name recognition. It is a legacy application so there are lots of experienced users. The reviews I read online are not an indication of my experience so I thought I would share my honest personal experience.

Cons

THIS IS A SELF SERVICE APPLICATION WITH LIMITED SUPPORT. The native QB connector for QB desktop enterprise is worthless with little to no support from Concur. Our onboarding specialist final recommendation after 2 months was to just use it manually without the QB financial connector. The admin platform is clunky and not intuitive. We have had multiple issues with items not working and the support has only been able to resolve 1 issue after 3 weeks of trying. You are better off using the forums and support groups outside of SAP Concur to resolve your issues.

Alternatives Considered

Expensify and Ramp

Reasons for Switching to SAP Concur

Features and the sales professional does a great job of overselling the onboarding support they provide.
Randa
  • Industry: Construction
  • Company size: 501–1,000 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 16/12/2024

Concur simplifies expense management

easy to navigate around and manage expenses hassle free!

Pros

Intuitive design, clean screens, and easy to navigate. Also i like the switching between user feature when delegations are set up, and the mobile App.

Cons

find at times it can lag to make the changes i input. Also, mobile app has a limitation where you cannot select the attendee status "travelling/not travelling" so only simple coding possible via app and nothing to do with entertainment or travel.

John
  • Industry: Nonprofit Organisation Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/1/2025

Great Intro to Spend Management Program: SAP Concur

Pros

SAP Concur is a robust expense management tool which I highly trust.
I like that it automates expense management which eradicate fraud in my organization.
Billing and invoicing automation is another great aspect about this program.

Cons

The glitches I used to experience on my iOS mobile application are no more since they were fixed automatically when I updated the application.

Verified Reviewer
  • Industry: Translation & Localisation
  • Company size: 5,001–10,000 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
2
Customer Support
3

3
Reviewed on 4/1/2025

Somewhat Difficult Travel and Expense Reporting Platform

Extensive trip expense reporting and flight/hotel bookings.

Pros

Menu/interface is streamlined and graphically pleasing.

Cons

Sub-menus, like hotel itemization are inflexible and sometimes difficult to reconcile with currency conversions/international reservations/receipts.

Joy
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 23/1/2025

What I Experience with SAP Concur

Pros

SAP Concur allows me to save time by managing expenses automatically which also eradicates fraud.

Cons

Mobile application on Android system lack some features available on cloud apps.

Verified Reviewer
  • Industry: Civil Engineering
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/1/2025

Great tool to manage work expenses and book travel.

Overall a good system to use and manage expenses. The system is very user friendly and the whole process is seamless.

Pros

The best thing about SAP Concur is that it is very easy to use and to manage the expenses and reimbursement purpose. Once the card is linked to the system, it auto captures all the receipts and categorize them for easy expense filing.

Cons

The only thing they need to improve is the SAP app as it is not user friendly.

Rahul
  • Industry: Logistics & Supply Chain
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/12/2024

One Stop Solution for All your organization financial needs

Overall experience of using SAP is excellent; it's a very good tool for the organization, having a large number of employees, in managing their expenses, raising invoices, and managing all financial needs. it views all user expences . and spends. the use of AI is an add-on, which reduces efforts and do all the things in seconds. it also helpful in managing financial compliance. an overall very good tool for all your financial management and planning

Pros

the easy-to-use product with all business needs, including invoices, expenses, and business travel planning and requests. it helps in checking and analyzing all your expenses and also helps in managing compliance.

Cons

Nothing, it's a very good tool. there is nothing to dislike

Shannon
  • Industry: Executive Office
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
2
Customer Support
1

1
Reviewed on 1/1/2025

Biggest Disappointment!

Couldn’t tell you if the system itself is any good or not because we have been working on the integration since April of 2024 (today is Jan 1 2025) and WE STILL HAVE NOT COMPLETED THE INTEGRATION.

The “Support” team is useless and refers us back to the account reps. The account reps don’t respond. The original rep set us up on a platform that wouldn’t work for our needs so we had to switch platforms. We chose Concur because it’s the only one that would integrate with our ERP system and work with our Corporate Cards (Chase Ink) - only to be told that the Chase Ink integration was broken.

No we can integrate with Chase Ink but can’t get ANYONE to work with us on the integration (emailing for MONTHS).

The reports are TERRIBLE. They suck to read. The suck for printing. As a whole, this is a terrible way to do business.

Pros

Uploading receipts and categorizing expenses.

Cons

Customer Support
Reports
Implementation
Integrations

Scott
  • Industry: Hospitality
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
3

5
Reviewed on 15/6/2024

Concur is the ultimate Travel Tool with Expense

I would certainly recommend to any company. Regardless if they use expense, the travel tool is very helpful to help save on travel expense. From air to hotels and car rentals in between.

Pros

Makes travelers abode buy rules. If a traveler is out of policy they need to have reason. Depending on companies rules travel will be approved on not. It really depends on what companies wants to enforce.

Cons

From years of using, like anything, a traveler can manipulate it. If they lower the window of hours it will make they within policy, even though they aren’t.

Wilcox
  • Industry: Legal Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/9/2024

Experience with SAP Concur

This software has enabled us to monitor all our work expenses,manage our schedules and also manage our work relationships trouble freely.It has really been the best in simplifying and automating all of our companies work processes and activities.

Pros

SAP Concur protects all our personal data from any virtual threat.It helps us manage all our work activities and corporate expenses like pros,also controlling the development of all our employees corporate travel is a breeze.

Cons

SAP Concur does not have any negative or unfavourable factor.It is a high performance software that improves all our work operations.

Shaun
  • Industry: Food Production
  • Company size: 10,000+ Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
0

4
Reviewed on 7/10/2024

I concur with SAP Concur!

Overall, I've used SAP Concur with multiple large corporations I've worked for and it's been a great experience.

Pros

I like the ease of filing expense reports in general, as well as the mobile app. The ability to take photos of receipts in the moment, using the app helps with peace of mind as to not lose them.

Cons

The only feedback I would say as a Con, would have to be the ability in the mobile app to upload a receipt that is a PDF. There may be a way to do it, but it appears to only allow image files, such as .jpg

Ibrahim
  • Industry: Nonprofit Organisation Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/8/2024

AP and AR Automation Software

Matching POS, invoices and receivables reduce financial errors.

Pros

SAP Concur has a mobile application that enables me to automate AP and AR on the go for 24/7.

Cons

SAP Concur has never posed any drawback ever since I implemented it.

Femi
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/10/2024

SAP Concur in Hospitality Industry

Automating general ledger, billing and invoicing through SAP Concur saves me a lot of time.

Pros

SAP Concur is the main repository for creating, customizing and sending invoices to our customers.
I like that it has a mobile application which is easy to use.

Cons

For sure, I use SAP Concur on a daily basis and I do not encounter issues which affect my duties.

Jonathan
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/10/2024

My Remarkable Experience with SAP Concur

Pros

SAP Concur streamlines the entire process of accounting by automating over 83% of manual workflow in my organization.

Cons

All has been well with me whenever I turn to SAP Concur for invoicing and billing.

Grace
  • Industry: Arts & Crafts
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/9/2024

Iconic Tool for Expense Analysis: SAP Concur

Pros

SAP Concur has totally eradicated fraud in my organization by managing expenses across all departments.

Cons

I have had no negative experience with SAP Concur for the past three years.

Nelly
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/9/2024

SAP Concur in Real Estate

Pros

SAP Concur’s 2 and 3 way matching tools enables me to rapidly detect discrepancies when paying vendors thus reducing financial losses.

Cons

SAP has the most bug-free tools - Mobile application anyways lack some features available on cloud apps.

Linet
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/9/2024

L.Gakii Views on SAP Concur 2 Years Utilization

I save a lot of time by automating workflow with the help of SAP Concur.

Pros

SAP Concur ever since 2022 as Finance Intern has been a game changer in AP and AR automation.

Cons

I currently face zero issues on SAP Concur.

Verified Reviewer
  • Industry: Philanthropy
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 3/12/2023

Very strong expense management / invoice / requisition tool

We use for our invoice capture/processing process, expense management and purchase requisition process. This has expanded over time due to the usability of the tool and high level of adoption from end users.

Pros

The tool is multi-faceted meaning that once you have end users using, expanding it's reach/impact is very easy. We started with invoice, then added expense and than adopted purchase requisition most recently.
The mobile app is very helpful in managing the process for invoice approvals and receipt capture particularly, as can be done on the go.

Cons

Some of the quirks hard baked into the system route from it's beginnings as Global Expense, and therefore can be forgiven. I do see some of these ironed out over time.
The SAP purchase (a number of years back now) has seen account management strengthened, however if you are not an enterprise wide SAP ERP customer - you are likely to struggle to receive a high level of account management.

Ashfak
  • Industry: Accounting
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 4/11/2024

Sap concur

Pros

its automation of expense reporting helps reduce manual entry, minimizes errors, and can lead to more efficient reimbursement processes.

Cons

customer support is sometimes reported as slow or unresponsive, which can be frustrating for users facing urgent issues.

Lee
  • Industry: Oil & Energy
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

5
Reviewed on 11/11/2024

Excellent expense app

It’s easy to use and easy to understand, I’ve been using this app for about 4yes and cannot fault it

Pros

It’s extremely easy to use with a simple step by step guide

Cons

Having to write my home address in on everyday

Jamon
  • Industry: Industrial Automation
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 23/11/2024

Excellent solution for T&E

Pros

Card transaction import directly into Concur. Drag and drop attachment.

Cons

The cost structure can be a challenge for small to mid size companies.

Michael
  • Industry: Human Resources
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 22/11/2024

SAP Concur - Makes expense reporting fast and easy

I use SAP Concur almost weekly and find it efficient and easy to use. From going back years to when users were taping receipts to paper and uploading, to having the ability easily attach receipts via your mobile devise is fantastic.

Pros

Ease of use on both mobile and desktop applications. The softwares ability to sync with Credit Card providers and receipt tracking has made business travelers expense report creation and submittal much easier.

Cons

At times some of the pre configured alerts set forth by ones organization can be hard to understand and overcome.

Suraj
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 25/8/2024

Efficient Expense Management and Seamless

My overall experience with SAP Concur has been positive, particularly due to its efficiency in managing travel and expenses. The platform’s user-friendly interface makes it easy to navigate, even for those who are not tech-savvy. The integration with various financial systems and travel services streamlines processes.

Pros

What I appreciate most about SAP Concur is its ability to streamline and simplify the entire travel and expense management process. The platform's integration capabilities and robust reporting features make it an invaluable tool for businesses looking to manage their expenses efficiently

Cons

Maybe it should be more user friendly especially when we add the tokenization transactions and the air tickets as the single air ticket fare gets splits into multiple entries and we need to track all of them manually.

Tammy
  • Industry: Oil & Energy
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/12/2024

Expense reporting fast and easy

Overall, our experience with SAP Concur has saved us time and money by allowing users to snap and upload a picture of the receipt without having to be logged into their computer. It has also accelerated our approval process allowing for expenses to be paid in a more timely manner.

Pros

We have used SAP Concur for a couple of years now and it has made our expense reporting fast and easy. The photos on the go for receipts has been invaluable.

Cons

The only thing I don't like about SAP Concur is to have to do a header report summary. This is double work as all the same information can be found in each expense.

Felix
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 2/12/2024

All inclusive solution for analyzing spending trends and forecasting budgets.

Great communication platform with teams, clients, customers and more in one place by chat, email or phone. Best solution.

Pros

Every payments transactions is captured in expenses reports automatically making it easy to manage expenses, vendors and invoices. Also, approval can be done with a single click with a clear view of all expenses submitted for reimbursement.

Cons

In the event when errors occurs, it is very difficult to correct them without involving the administrator. This is the biggest challenge I have experienced.

Mrima
  • Industry: Hospitality
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 6/8/2024

Invoicing and Payments Automation Tool

2- & 3- way POS, receivables and invoices matching eradicate errors hence reducing loses.

Pros

SAP Concur is used in few selected departments in my organization, my business unit being the main. I like that it offers iOS and Android mobile apps which makes it easy to carry out accounting tasks on the go.

Cons

However, the mobile app has limited features compared to cloud-based.

Lorna
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 15/5/2024

Good solid expense and travel application

Moving from an excel based, far more manual process this has been a welcomed change.

Pros

The integration with corporate traveller, allowing users to claim expenses and book accommodation / travel in one application, reports / analytics are therefore available on spend across all these areas.
Support is readily available, always responsive and prompt in resolving any issues.
It is quite straightforward to use as an end user, most team members pick it up quite quickly.

Cons

I would prefer the option, of being logged into SAP for the day and not having to re-log in throughout the day when I need to re-access.
Search facility as an admin only allows to search on first name or surname, not both names.
The inability as an admin to easily move a 'group' of users to a new approver

Obi
  • Industry: Arts & Crafts
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/8/2024

My Experience with SAP Concur

Pros

Unlike most alternative online accounting tools, SAP Concur has a well functioning mobile application.
2 and 3 way matching tools enables me to detect discrepancies rapidly when paying vendors.

Cons

I have been using this tool for almost four years now and I have never experienced drawbacks.

Abiodun
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/7/2024

SAP Concur: A Must Have AP/AR Automation Tool

Pros

SAP Concur has a mobile application that enables me to carry out accounting processes on the go for 24/7.

Cons

SAP Concur streamlines all my accounting processes - I can’t complain of anything.

Ray
  • Industry: Leisure, Travel & Tourism
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/12/2024

My Experience with SAP Concur

Pros

SAP Concur eradicates fraud by managing expenses such as travel in real-time.
Automating accounts payable and receivable is another great aspect about SAP Concur.

Cons

Ever since I implemented SAP Concur, I have never had a tough time mainly when carrying out expense management.

Victor James
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 3/9/2024

My Overall Overview of SAP Concur

Pros

SAP Concur automates repetitive accounting processes which enables me to save time. Matching POS, receivables and invoices detects errors rapidly.

Cons

Mobile application lack some capabilities available on cloud-based application.

Monika
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/5/2024

Robusta Tool for AP and AR Automation

Pros

SAP Concur automate expense and spend management which eradicate fraud in my agency.

Cons

Unlike many other spend management tools that I have tried, SAP Concur has a mobile App which is an added advantage. Thus, I do not have any flaw.

Jane
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/7/2024

Expense Manager in Real Estate Industry

Real-time reporting on expenses is the main benefit that I gain.

Pros

SAP Concur eradicate fraud by managing travel and spend expenses automatically.

Cons

SAP Concur has not yet posed any challenge in my line of duty.

Aaron
  • Industry: Consumer Goods
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 19/8/2024

Love Concur as an End User

I think concur does a very good job for our organization! There are a few minor headaches with the software, but all in all, it has been a great product to manage our company cards and provide the proper checks and balances needed in our organization!

Pros

Concur makes it very simple to fill out expense reports, upload receipts even by sending them straight to an integrated email. I love the simplicity of filling out reports as a user!

Cons

Concur was slightly difficult to map at the account level within our ERP. It took a lot of manual work to get implemented and accurate. Post implementation, everything has been smooth, but was a slight headache when implementing it!

Zakaria
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/10/2024

Why SAP Concur for AP & AR Automation

Pros

Availability of mobile applications for iOS and Android systems is one of the best aspects.
I like that SAP Concur allows me to save time and effort by eradicating manual repetitive accounting workflows.

Cons

Need I say something really? Thanks for asking but SAP Concur has no flaws.

ERIN
  • Industry: Medical Devices
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 16/2/2024

Concur for Sales Expenses

It's reliable and I don't mind using it, although I prefer the streamlined utility of some newer platforms for expense reporting.

Pros

I liked the ability to itemize hotel charges in detail. Made it easier than worrying about splitting off personal charges to a separate non-business card. Can mark some itemized charges as personal so they don't get filed for reimbursement while all the others get claimed.

Cons

Overall it's a little cumbersome and the app seems outdated. It's bulky and more complicated to navigate than it needs to be.

Adeniran
  • Industry: Religious Institutions
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/11/2024

My Review of SAP Concur

Pros

SAP Concur enables me to save time by automating complex accounting processes mainly invoicing and inventory control.

Cons

For over three years now, I have never come across issues while using SAP Concur.

Wendy
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/9/2024

SAP Concur: A Must Have Online Accounting Software

Pros

SAP Concur gives me the ability to carry out accounting tasks automatically from anywhere over the mobile iOS application.

Cons

The then issues which I was experiencing on my mobile app were rectified by the vendor success team early this year.

Verified Reviewer
  • Industry: Computer & Network Security
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 16/5/2024

Automate Your Expense and Travel Management Program with Ease!

Pros

SAP's fully-built integrations with Frequent Flyer programs, Lyft, travel agencies, and Google make my travel planning experience enjoyable and automated. I no longer have to worry about adding flyer status, marking calendars, upload receipts, etc. Everything is done for me by Concur, saving time and money in the process.

Cons

The UI/UX can be a little clunky and slow at times. It definitely takes some time to get used to how things are laid out and how the workflows operate. But, once you get the hang of it, it's smooth sailing ahead.

Ryan
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 10/6/2024

SAP Concur takes the chore out of tracking expenses

Overall I have had a great experience with SAP Concur, and would recommend it to anyone looking for an expense tracking system.

Pros

I like how easy SAP Concur integrates into my everyday life. I do not have to think about it for expenses. Take a picture of the receipt, create the expense and submit at the end of the month. No more piles of receipts.

Cons

Since I work primarily from my mobile devise some of the little thumb nails of the receipt images are a bit small and can be hard to see.

Pius
  • Industry: Religious Institutions
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/10/2024

What’s SAP Concur?

Pros

SAP Concur automates over 80% of manual accounting tasks such as AP, AR and GL.

Cons

I have had no bad experience with this program and I use it on a daily basis.

Samuel
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/9/2024

SAP Good Expenses Software

Generally really good, been using it for multiple years and had little issue

Pros

Useful tool for expenses within a large organisation. It allows for a two tier check with managers and notes to be left on.

Cons

With the claiming of VAT fuel it can struggle to fully understand if you have claimed back enough over multiple receipts. It often wants it to be done over just one.

Maria
  • Industry: Computer Software
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/9/2024

Concur user experience

My overall experience is great as I spend a lot of time using the platform.

Pros

Mostly I like the user experience - the platform is easy to use and very well organized.

Cons

The only thing that I have noticed is that when approving it aways returns to the "expenses" queue.

Tayo
  • Industry: Nonprofit Organisation Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 19/9/2024

Online Accounting Software that I Highly Trust

Pros

SAP Concur has a mobile application which allows me to track and manage expenses in real-time which eradicate fraud.

Cons

SAP Concur is not available on App store but I was able to download from SAP website.

Emily
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/9/2024

SAP Concur - review

Pros

It is very user-friendly platform that one can use. You can easily submit requests for travels, expense reports, book flights and hotels with just a few clicks. It also has a mobile app support where you can easily upload receipts and submit expenses.

Cons

The customer support is not the best. If one is calling the phone line sometimes it can wait up to 20 minutes for an agent.

Rachel
  • Industry: Religious Institutions
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 1/10/2024

What I Know About SAP Concur

Matching payments enables me to detect discrepancies before paying vendors.

Pros

I use SAP Concur on my mobile phone to manage expenses such as travel and spend which enhance compliance and eradicate fraud.

Cons

I only dislike that SAP Concur lack robust capabilities for global enterprise expense management.

Mosi
Mosi
  • Industry: Management Consulting
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 10/9/2024

Taking the hassle out of expense claims!

Slick and easy overall to you use for expenses

Pros

Swift and easy to use when doing your expenses with taking pictures of receipts making it the best in my experience!

Cons

Never had any issues with using this so none to mention

Verified Reviewer
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 24/8/2024

SAP Concur User review

Pros

What I most liked about SAP Concur was the expense reporting and easy receipt photos upload.

Cons

I can’t recall anything I least liked about SAP Concur

2,162 reviews

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