--- description: Review of Guesty Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Guesty | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Channel Management Software](/directory/256/channel-management/software) > [Guesty](/software/418418/guesty) # Guesty Canonical: https://www.softwareadvice.ie/software/418418/guesty Page: 1 / 20\ Next: [Next page](https://www.softwareadvice.ie/software/418418/guesty?page=2) > Guesty is a property management software designed for managing short-term rental properties across various booking platforms. It supports vacation rental hosts, property managers, and enterprise-level operators handling listings on channels such as Airbnb, Vrbo, and Booking.com. The software includes a multi-calendar that consolidates reservations from multiple booking channels to prevent double bookings. A unified inbox centralizes guest communications for streamlined response management. AI-powered tools assist with automating guest replies and generating website content. Revenue management features include dynamic pricing algorithms. Additional features include customizable automation workflows, direct booking website creation, secure payment processing, and mobile management capabilities. Guesty includes a task management system to organize cleaning, maintenance, and other property-related activities. Reporting and analytics tools provide insights into business performance. An owner portal supports communication with property owners. Risk mitigation features include damage protection coverage and guest verification tools. > > Verdict: Rated **4.4/5** by 473 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 473 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Guesty - **Location**: Walnut, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$23.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Guesty charges a fixed monthly fee based on the number of properties you manage. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Japanese, Polish, Portuguese, Spanish - **Available Countries**: Albania, Andorra, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Belize, Bermuda, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Chile, Colombia, Costa Rica and 85 more ## Features - 1099 Preparation - API - Accounting - Accounts Payable - Accounts Receivable - Activity Dashboard - Ad hoc Reporting - Alerts/Notifications - Analytics - Availability Indicator - Availability Management - Billing & Invoicing - Billing Rate Management - Booking Management - Booking Notes - Built-in Accounting - CRM - Calendar Management - Calendar Sync - Campaign Management ## Integrations (47 total) - AIPEX - Accountable - AirDNA - Akia - Aloware - AutoRank - Autohost - Besty - Beyond - Breezeway - ChargeAutomation - Chekin App - Conduit - Content.One - Duve ... and 32 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Channel Management Software](https://www.softwareadvice.ie/directory/256/channel-management/software) ## Related Categories - [Real Estate Property Management Software](https://www.softwareadvice.ie/directory/4672/property/software) - [Motel Software](https://www.softwareadvice.ie/directory/3968/motel/software) - [Campground Management Software](https://www.softwareadvice.ie/directory/4362/campground-management/software) - [Affordable & Public Housing Software](https://www.softwareadvice.ie/directory/130/affordable-housing-software/software) - [Property Management Accounting Software](https://www.softwareadvice.ie/directory/125/accounting-software/software) ## Alternatives 1. [Hostaway](https://www.softwareadvice.ie/software/165334/hostaway) — 4.8/5 (1550 reviews) 2. [DoorLoop](https://www.softwareadvice.ie/software/449921/DoorLoop) — 4.8/5 (706 reviews) 3. [Jurny](https://www.softwareadvice.ie/software/347134/jurny) — 4.5/5 (44 reviews) 4. [Buildium](https://www.softwareadvice.ie/software/1154/buildium-property-manager) — 4.5/5 (2207 reviews) 5. [ResMan](https://www.softwareadvice.ie/software/422601/ensoware-resman) — 4.6/5 (602 reviews) ## Reviews ### "Guesty Review" — 5.0/5 > **Riley** | *23 February 2026* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Guesty's customer service has been absolutely amazing. They truly are partners. I love the software. I'm very happy with the service and highly recommend it. > > **Cons**: My one suggestion is building out operations a little better. I think it would be great if operations got to a little bit higher level. > > I would give it a five-star review. It's absolutely amazing. Working with them truly is a partnership, not just a customer relationship. ----- ### "Powerful Property Management Platform for Short-Term Rentals" — 5.0/5 > **Raam** | *1 April 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about Guesty is how it simplifies managing multiple rental properties. The synchronization across booking platforms works reliably, which helps avoid scheduling conflicts and saves a lot of time. I also found the dashboard helpful for managing reservations, payments, and guest communication in one place. The platform feels secure when handling payments, and the support team has been responsive when questions come up. While small bugs occasionally happen, they are usually resolved quickly. Overall, Guesty provides strong value for property managers who want automation and centralized control of their listings. > > **Cons**: The pricing can be a bit expensive for smaller property managers, and some advanced features are only available in higher-tier plans. The interface may feel overwhelming at first due to the number of tools available. Occasionally there are minor bugs or delays in synchronization across channels, and customer support response times can sometimes vary depending on the issue. > > Overall, my experience with Guesty has been very positive. The platform provides powerful tools that simplify managing multiple short-term rental listings across different booking channels. Automation features, centralized communication, and reliable synchronization help save time and reduce manual work. While there is a learning curve at the beginning and the pricing may be higher for smaller hosts, the efficiency and organization it brings to property management make it a valuable solution for growing rental businesses. ----- ### "Worst customer support ever" — 1.0/5 > **EDWARD** | *8 October 2019* | Leisure, Travel & Tourism | Recommendation rating: 0.0/10 > > **Pros**: The software is good but if you have an issue expect no customer support for weeks literally for weeks, you will lose booking and money . > > **Cons**: Customer support is the worst I even experienced. Only can communicate via email and they are on a different tome zone so if they call you it is a 3 AM EAT > > Worst investment ever ----- ### "Avoid, at all cost - Use Hospitable instead" — 1.0/5 > **Maria-Vittoria** | *15 February 2026* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: I wanted to be able to list on channels beyond AirBnb and VRBO. That was the promise and we hoped they would fulfill it. > > **Cons**: Onboarding was slow and disorganized, taking weeks longer than represented. Distribution was inconsistent, and channel integrations — particularly with VRBO — created syncing issues, listing discrepancies, and booking confusion that required constant manual correction. The accounting and reporting created significant reconciliation problems and made a complete mess of our books. Payout reporting lacked clarity, and cleaning up the financial records after leaving the platform required substantial time and effort. When we attempted to cancel (after providing prior notice), billing continued. The cancellation process was unnecessarily difficult and felt structured to retain rather than resolve. > > We switched to Guesty Pro after six years of hosting, and it was, without exaggeration, one of the worst operational decisions we’ve made. Onboarding took weeks — far longer than represented — and the setup process lacked coordination. The distribution did not deliver as expected, and integrations created more friction than efficiency. The VRBO integration was particularly problematic, resulting in syncing errors and ongoing manual oversight. More concerning was the impact on our accounting. Reporting and payout reconciliation created material bookkeeping complications that had to be unwound after we exited. The cancellation experience compounded the frustration, with continued billing despite prior notice. For small to mid-sized operators seeking stability, automation, and clean integrations, this was not our experience. We ultimately moved to Hospitable, and the difference has been significant: smoother channel sync, faster onboarding, simpler reporting, and far less operational friction. Switching back to a streamlined system restored control over our listings and our financials. ----- ### "Recommended STR Platform\!" — 5.0/5 > **Lina** | *23 March 2026* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Customer Support, the team is lovely and always stay updated relating industry changes. There is always ongoing innovation and development to improve their product which is very important as the short term industry is heavily reliant on technology. > > **Cons**: Pricing is not very competitive compared to other channels. However, it is fairly important to note that they do have a very broad range of services which makes the pricing fair for the service they provide. > > I have used Guesty for a couple of years now, transition was easy and their accounts management also provides industry updates and advice. The support team is responsive. ----- Page: 1 / 20\ Next: [Next page](https://www.softwareadvice.ie/software/418418/guesty?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/418418/guesty) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data