--- description: Review of Kenko Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Kenko | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Scheduling Software](/directory/4738/scheduling/software) > [Kenko](/software/419113/bookee) # Kenko Canonical: https://www.softwareadvice.ie/software/419113/bookee Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/419113/bookee?page=2) > Kenko is an AI-powered marketing, and booking platform built specifically for fitness studios that want to grow consistently without adding more manual work. Running a studio today requires more than just managing schedules. Studios need strong online visibility, fast lead response, automated follow-ups, and retention workflows…all working together. Most booking software handles scheduling but leaves marketing and growth disconnected. Kenko AI solves this by combining AI-driven marketing automation with a premium studio management platform in one unified system. We help studios get discovered first. With personal growth experts, you can continuously optimize your Google Business presence while AI-powered workflows run SEO improvements, engagement campaigns, and automated lead nurturing in the background. Once leads start coming in, Kenko converts and retains them through: - Automated lead response to prevent missed inquiries - Personalized messaging workflows across the customer lifecycle - Retention signals that identify at-risk members early - Integrated booking, payments, and membership management Kenko also provides fully branded mobile apps that reflect each studio’s identity. These apps give members a seamless way to discover classes, book sessions, manage memberships, and achieve goals while engaged, while reinforcing the studio’s brand in their daily routine. The result is franchise-level marketing consistency, stronger conversion rates, and improved member retention—without adding operational complexity. Kenko combines AI automation with real human growth support so studio owners can stay focused on coaching and community while the system handles growth. > > Verdict: Rated **4.6/5** by 78 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 78 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Kenko ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: Usage Based (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Albania, Algeria, Andorra, Angola, Anguilla, Antigua & Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bosnia & Herzegovina, Botswana, British Virgin Islands, Bulgaria and 131 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Attendance Management - Attendance Tracking - Automated Scheduling - Availability Management - Billing & Invoicing - Booking Management - Business Coaching - CRM - Calendar Management - Calendar Sync - Calendar/Reminder System - Certification Tracking - Chat/Messaging ## Integrations (10 total) - Adyen - Amazon Pay - ClassPass - Google Analytics 360 - Google Calendar - Kisi - Razorpay - Stripe - Zapier - Zoom Events and Webinars ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Scheduling Software](https://www.softwareadvice.ie/directory/4738/scheduling/software) ## Related Categories - [Scheduling Software](https://www.softwareadvice.ie/directory/4738/scheduling/software) - [Salon Software](https://www.softwareadvice.ie/directory/4710/salon/software) - [Yoga Studio Software](https://www.softwareadvice.ie/directory/4544/yoga-studio/software) - [Membership Management Software](https://www.softwareadvice.ie/directory/4395/membership-management/software) - [Sports League Software](https://www.softwareadvice.ie/directory/4434/sports-league-management/software) ## Alternatives 1. [Vagaro](https://www.softwareadvice.ie/software/88220/vagaro) — 4.7/5 (3669 reviews) 2. [Acuity Scheduling](https://www.softwareadvice.ie/software/116391/acuity-scheduling) — 4.8/5 (5769 reviews) 3. [Mindbody](https://www.softwareadvice.ie/software/188104/mindbody) — 4.0/5 (2995 reviews) 4. [Wix](https://www.softwareadvice.ie/software/159592/wix) — 4.4/5 (10792 reviews) 5. [WellnessLiving](https://www.softwareadvice.ie/software/56362/wellnessliving) — 4.4/5 (613 reviews) ## Reviews ### "Best customer care\!" — 5.0/5 > **dana** | *12 May 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Excellent Customer support\! Immediate response with a live person or an actually useful Chatbot. Easy to use, with a truly intuitive setup and workflow. Affordable plans and tailored plans with perks to fit my studio size. A great deal\! > > **Cons**: Onboarding from my previous system has been challenging\! I feel a studio or teacher just starting without a previous system would be a great fit. > > I have only been with them for a month so far, but the support is phenomenal\! Training my staff is easy. Set up is intuitive and quick. My website looks great\! I had to do a lot of the backend setup with my integrations, like Stripe, Zoom, and Google Workspace, but it's worth it, and the same with other providers. ----- ### "A Positive Experience From Onboarding to Everyday Use" — 5.0/5 > **Christina** | *18 August 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: \*\*Very user-friendly for our customers:\*\* The customer-facing app is simple and intuitive. Members can easily book their sessions, view past visits, update or upload payment information, and manage their accounts without feeling overwhelmed. \*\*All-in-one platform for the business:\*\* From the business side, Kenko offers a wide range of tools. Instead of jumping between several different programs and subscriptions, we are able to manage much more of our business from one place. \*\*Cost savings:\*\* Because Kenko has replaced several other programs we were paying for separately, we have been able to cancel multiple subscriptions. This makes Kenko not only more convenient but also a better value for our business in the long run. \*\*Excellent onboarding process:\*\* The onboarding experience has been one of the biggest standouts. The entire process was extremely well thought out and organized. We were provided with instructional videos explaining how to complete each step, along with a checklist to make sure nothing was missed. We also had multiple Google Meet sessions with our onboarding coach, who walked through everything with us, made sure our business was set up correctly and accurately, answered our questions, and helped us feel confident using the system. \*\*Great support:\*\* The Kenko team has been very supportive throughout the entire transition. Whenever we have had questions or needed help understanding a feature, we have felt like we had someone available to guide us. > > **Cons**: The only real downside has been the normal learning curve that comes with switching from a system you have used for years to something completely new. There are always little hiccups when migrating information, learning new processes, and figuring out where everything is located. However, we really don't have any significant negatives to point out. Most of the challenges we have experienced have simply been part of transitioning to a new CRM rather than issues with Kenko itself. \#\# Final Thoughts Switching CRMs is a big undertaking for any business, and we were expecting the process to be stressful. Kenko has made the transition much easier than expected. Between the user-friendly customer experience, the number of business tools available, the ability to consolidate multiple subscriptions, and the hands-on onboarding and support, it has been a great experience overall. > > Our overall experience with Kenko has been extremely positive. We recently transitioned from our previous CRM, and while switching systems always comes with a learning curve, the transition to Kenko has been much more streamlined than we anticipated. One of the biggest benefits has been having so many of the tools we use to run our business all in one place. Kenko has allowed us to eliminate approximately five other software subscriptions because we can now handle things like scheduling, marketing, our website, customer management, payments, and other day-to-day business needs directly through one platform. This has simplified our operations, improved our marketing capabilities, and will ultimately save us money. We are very happy with our decision to make the switch and are excited to continue learning how to take advantage of everything Kenko has to offer. ----- ### "Horrible experience -\> on paper they have all the features, the execution is BUGGY at every step and is losing us money and time" — 1.0/5 > **Andrei** | *5 November 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Sales was a great experience. On paper, they have great features, similar to momence and other competitors, at a considerably better price. Really love the feature of having the website done through Kenko, and having the schedule integrated through the website (and of course our branded mobile app). > > **Cons**: Bugs everywhere -\> let me tell you about some of the bugs we faced, and especially how they cost us a lot of money and time. I have never experienced such a bad product experience. I will completely ignore the small bugs, but letting you know what we faced in a only a few months that led to money and time wasted. 1. Recurring payments not being completed not working. We noticed after a period that some customers were having their memberships renewed, without any payment even being attempted. Literally they allowed us to not have any visibility of any missed payment, and they allowed our customers to keep coming to class without their automatic payment being completed. We spent weeks working this out with them, use cases, examining different bugs as part of this, thought it's fixed, whoops -\> appears again. Nobody tells us, we somehow notice we're missing payments\! 2. Discount codes created to only work for the first month of a recurring membership -\> the discount is applied not only in the first month, but then again applied in the second month\! We raise this as a bug, they say they are working on it. One month later, discount is applied AGAIN. Absolutely horrible, applying discounts to out clients when there should be no discount, month after month, with a useless team. 3. We noticed people with expired memberships were still allowed to book classes AFTER their expiry date. Literally allowing people to come for free, leading to us losing money. 4. Their teacher pay feature is full of bugs -\> if you use it, great chance you'll be losing money Not to mention some key features were designed by people with no knowledge of how studios work. The key product in any studio is a recurring membership. Imagine this is a monthly recurring. Their membership is designed so that it doesn't allow our customers to book classes in the future, if it's in the next iteration of their membership\! So imagine my membership is renewing tomorrow -\> literally doesn't allow our loyal customers to book classes in a few days, and you have to wait for the renewal to first happen. What?\! > > Worst thing ever. On paper, they have all the features. Sales was great, onboarding was nice, people we interact with are nice, our success manager is nice. Product management and development -\> as a previous product manager, never had a product experience so bad. Wasting so much time almost daily having to raise bugs, trying to stay on top of all these bugs. And the worst part is that these aren't little bugs that don't impact anyone -\> these are bugs that are impacting potentially hundreds of monthly payments, that lead to us STRESSING a lot and potentially losing financially due to their buggy app. If you don't see this review edited soon, it means I have moved over to a different provider -\> I'd rather go through the hassle of migrating again than go through bad product crises every 1-2 weeks (and it's been like that for a few months now, since we switched over). ----- ### "A Strong CRM Partner for Boutique Fitness" — 4.0/5 > **Flaminia** | *16 June 2026* | Sports | Recommendation rating: 8.0/10 > > **Pros**: The platform is highly responsive, with proactive follow-ups to ensure we're making consistent progress. The team is genuinely open to feedback and receiving suggestions for improvement to feedback to their central teams. From a usability standpoint, the interface is intuitive and easy to navigate, and we've received a great deal of positive feedback from our clients on the app's aesthetics — always a plus in the boutique fitness space. In terms of value for money, the package goes beyond a standard CRM. The inclusion of Google SEO support — with monthly performance tracking and actionable best practices — makes it a well-rounded tool for growing our online presence. Finally, their deep expertise in the boutique fitness industry was invaluable when we were just starting out. Having a partner who understood our niche from day one made the onboarding process significantly smoother. > > **Cons**: While the platform covers the essentials well, greater flexibility in personalizing the app and overall client experience to better reflect our studio's specific needs would be a welcome addition — particularly for fixes that are straightforward to implement on the backend. On the support side, a more proactive approach to identifying and resolving recurring bugs would go a long way. When the same issue surfaces multiple times, we'd love to see the team get ahead of it rather than waiting for us to flag it again, helping prevent the same disruptions from affecting our operations repeatedly. As the platform has only recently expanded into Italy, we did encounter some limitations around translations and the ability to accommodate country-specific requirements — such as local regulations. Understandable given the early stage of their Italian rollout, but something worth flagging for studios operating in the market. > > A reliable and well-rounded CRM that has genuinely supported our studio's growth, backed by strong industry knowledge and a responsive team. As they continue to expand into new markets like Italy, addressing localization needs alongside greater customization flexibility and more proactive bug management will take this platform from very good to truly exceptional for boutique fitness studios worldwide ----- ### "New System for my Studio with Kenko" — 5.0/5 > **Shania** | *27 July 2026* | Sports | Recommendation rating: 8.0/10 > > **Pros**: They really took the time to walk me through the new system. It was a very big learning curve of course coming from a different system and they helped with all of my questions and was always available. I like that the client support was always available for me to email and quick to respond. > > **Cons**: I least liked the amount of work you must do to get everything set up. There were a lot of steps and I feel like maybe making it less steps at the beginning to make it easier to set up. > > Overall I had a wonderful experience with Kenko. The person I got assigned to helped me so much and she was always available when I needed her. The demo call was very good and I love the new look of my website and system. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/419113/bookee?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/419113/bookee) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data