--- description: Review of UKG Pro Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: UKG Pro | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Payroll Services Software](/directory/4028/payroll-services/software) > [UKG Pro](/software/419212/ukg-pro) # UKG Pro Canonical: https://www.softwareadvice.ie/software/419212/ukg-pro Page: 1 / 31\ Next: [Next page](https://www.softwareadvice.ie/software/419212/ukg-pro?page=2) > UKG Pro Human Capital Management (HCM) software is a workforce management solution designed to align people strategy with business goals. It serves various industries such as healthcare, retail, hospitality, public sector, manufacturing, logistics, financial services, and field services, offering solutions for complex workforce needs. The software includes AI insights through Bryte AI to streamline work processes and enhance employee experiences. UKG Pro provides modules for human resources management, talent acquisition and development, time and attendance tracking, workforce scheduling, and global payroll management. It features workforce planning tools to forecast labor demand and analyze trends, along with compliance automation to meet HR, payroll, and employment requirements. UKG Pro offers customizable reporting and analytics for actionable workforce insights. The system includes communication and collaboration features to foster employee engagement. The platform is built on a secure infrastructure designed to scale with business growth while maintaining data protection and privacy standards. > > Verdict: Rated **4.3/5** by 732 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 732 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: UKG - **Location**: Lowell, US - **Founded**: 1977 ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: Danish, Dutch, English, French, German, Italian, Malay, Portuguese, Spanish, Swedish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - 360 Degree Feedback - 401(k) Tracking - API - Activity Dashboard - Ad hoc Reporting - Applicant Tracking - Approval Process Control - Assessment Management - Attendance Management - Attendance Tracking - Availability Management - Background Screening - Benchmarking - Benefits Dashboard - Benefits Management - Billing & Invoicing - Budgeting/Forecasting - CRM - Calendar Management - Candidate Management ## Integrations (41 total) - Achievers - Appcast - Asurint - Beekeeper - Benefitfocus Platform - Bluewater CONNECT - ClearStar - CloudPay - Crew - GoodHire - Greenhouse - HireRight - ICIMS - Infor Learning Management System (LMS) - IntelliCorp ... and 26 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Payroll Services Software](https://www.softwareadvice.ie/directory/4028/payroll-services/software) ## Related Categories - [Payroll Services Software](https://www.softwareadvice.ie/directory/4028/payroll-services/software) - [Human Resources Software](https://www.softwareadvice.ie/directory/4198/hr/software) - [Employee Engagement Software](https://www.softwareadvice.ie/directory/3397/employee-engagement/software) - [Learning Management Systems](https://www.softwareadvice.ie/directory/4584/lms/software) - [Payroll Software](https://www.softwareadvice.ie/directory/318/payroll-software/software) ## Alternatives 1. [RUN Powered by ADP](https://www.softwareadvice.ie/software/422321/run-powered-by-adp) — 4.6/5 (1566 reviews) 2. [Rippling](https://www.softwareadvice.ie/software/410674/rippling) — 4.9/5 (4883 reviews) 3. [Deel](https://www.softwareadvice.ie/software/248344/deel) — 4.9/5 (4314 reviews) 4. [BambooHR](https://www.softwareadvice.ie/software/27196/bamboohr-payroll) — 4.6/5 (3644 reviews) 5. [Paylocity](https://www.softwareadvice.ie/software/4537/web-pay) — 4.3/5 (1965 reviews) ## Reviews ### "UKG for Payrolll" — 4.0/5 > **Leah** | *7 September 2026* | Automotive | Recommendation rating: 4.0/10 > > **Pros**: I’m just used to it. Multiple jobs that I’ve had has used UKG pro for payroll. It’s easy to use never had a problem. > > **Cons**: Sometimes, if you go to the website, there can be some glitches although it’s easy to use it’s not the smoothest program in the world at least not the website. ----- ### "UKG Pro - Excellent Company Management System" — 5.0/5 > **Amy** | *27 August 2026* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: I was a member of the rollout HR team that helped in our system management transfer. I was most impressed by the customer support we received from the UKG team. We had a few meetings with their rep and they ensured we were ready for rollout before rolling it out to our employees. I am a part of the recruitment team, and it is very easy to move a new hire through the candidate process. I also appreciate that there are representatives available to assist with support either through an email or a phone call. > > **Cons**: I wish UKG had created some visual guides for employees, both on the admin side and on the user side. My company had created some of our own visuals to aide in training, but some additional tutorials would be nice to have available for distribution. > > UKG Pro has been a great transition for our company in all areas: recruiting, payroll, reviews, benefits, etc. We are very happy with the system. ----- ### "Still not great search" — 4.0/5 > **Ellie** | *29 May 2026* | Education Management | Recommendation rating: 6.0/10 > > **Pros**: The self-service portal is still my favorite feature here. I like the UX generally of this tool and I think it serves it's purpose > > **Cons**: I would say the search features still haven't been updated in a way that makes them more useful to me ----- ### "Inquirer review" — 5.0/5 > **Alexandra** | *21 April 2026* | Media Production | Recommendation rating: 9.0/10 > > **Pros**: The accessibility is way better than other platform, more user friendly for hte employees. It works really well with our recruitment sites. > > **Cons**: BI reporting is not very user friendly, and the customer service team is good, but in some cases the reponse takes too long > > Very good. The implementation process ran very smooth and very productive. We are very happy with our service, the only down size is the customer service team assigned to us, keeps changing often, and is a little difficult to escalate certain cases. ----- ### "High end Employee Management solution." — 4.0/5 > **Verified Reviewer** | *16 April 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: UKG Pro has been a reliable tool for managing employee information. From candidate processing to payroll to benefits management, it does it all. It has a good value for the money and a high level of support behind it. > > **Cons**: The website is nice, but the app has issues. Both have some features that aren't the most intuitive. Sometimes it takes a couple minutes to navigate to the right area for timecard punches resulting in missed minutes. > > Overall, it is a quality tool that is fairly expansive. It can handle onboarding processes, HRIS, benefits management, payroll management, self service timecard management, and time off requests. ----- Page: 1 / 31\ Next: [Next page](https://www.softwareadvice.ie/software/419212/ukg-pro?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/419212/ukg-pro) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data