--- description: Review of UKG Pro Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: UKG Pro | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Payroll Services Software](/directory/4028/payroll-services/software) > [UKG Pro](/software/419212/ukg-pro) # UKG Pro Canonical: https://www.softwareadvice.ie/software/419212/ukg-pro Page: 1 / 30\ Next: [Next page](https://www.softwareadvice.ie/software/419212/ukg-pro?page=2) > UKG Pro Human Capital Management (HCM) software is a workforce management solution designed to align people strategy with business goals. It serves various industries such as healthcare, retail, hospitality, public sector, manufacturing, logistics, financial services, and field services, offering solutions for complex workforce needs. The software includes AI insights through Bryte AI to streamline work processes and enhance employee experiences. UKG Pro provides modules for human resources management, talent acquisition and development, time and attendance tracking, workforce scheduling, and global payroll management. It features workforce planning tools to forecast labor demand and analyze trends, along with compliance automation to meet HR, payroll, and employment requirements. UKG Pro offers customizable reporting and analytics for actionable workforce insights. The system includes communication and collaboration features to foster employee engagement. The platform is built on a secure infrastructure designed to scale with business growth while maintaining data protection and privacy standards. > > Verdict: Rated **4.3/5** by 730 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 730 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: UKG - **Location**: Lowell, US - **Founded**: 1977 ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: Danish, English, French, German, Italian, Portuguese, Spanish, Swedish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - 360 Degree Feedback - 401(k) Tracking - API - Activity Dashboard - Ad hoc Reporting - Applicant Tracking - Approval Process Control - Assessment Management - Attendance Management - Attendance Tracking - Availability Management - Background Screening - Benchmarking - Benefits Dashboard - Benefits Management - Billing & Invoicing - Budgeting/Forecasting - CRM - Calendar Management - Candidate Management ## Integrations (42 total) - Achievers - Appcast - Asurint - Beekeeper - Benefitfocus Platform - Bluewater CONNECT - ClearStar - CloudPay - Crew - Equifax - GoodHire - Greenhouse - HireRight - ICIMS Hire - Indeed for Employers ... and 27 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Payroll Services Software](https://www.softwareadvice.ie/directory/4028/payroll-services/software) ## Related Categories - [Payroll Services Software](https://www.softwareadvice.ie/directory/4028/payroll-services/software) - [Human Resources Software](https://www.softwareadvice.ie/directory/4198/hr/software) - [Employee Engagement Software](https://www.softwareadvice.ie/directory/3397/employee-engagement/software) - [Payroll Software](https://www.softwareadvice.ie/directory/318/payroll-software/software) - [Social Media Analytics Tools](https://www.softwareadvice.ie/directory/367/nonprofit/software) ## Alternatives 1. [RUN Powered by ADP](https://www.softwareadvice.ie/software/422321/run-powered-by-adp) — 4.6/5 (1521 reviews) 2. [Rippling](https://www.softwareadvice.ie/software/410674/rippling) — 4.9/5 (4860 reviews) 3. [Deel](https://www.softwareadvice.ie/software/248344/deel) — 4.9/5 (4306 reviews) 4. [BambooHR](https://www.softwareadvice.ie/software/27196/bamboohr-payroll) — 4.6/5 (3546 reviews) 5. [Paylocity](https://www.softwareadvice.ie/software/4537/web-pay) — 4.3/5 (1927 reviews) ## Reviews ### "UKG Pro: Heavy-Duty Payroll, High-Maintenance Tech" — 5.0/5 > **Marquita** | *25 July 2026* | Alternative Dispute Resolution | Recommendation rating: 10.0/10 > > **Pros**: I have been really impressed with the Financial Wellness tools, specifically the ability to provide employees with earned wage access. It empowers our staff by allowing them to pull a portion of their pay ahead of regular cycles, which has been a great benefit for their financial flexibility. > > **Cons**: Obtaining prompt technical resolutions is challenging due to UKG's ongoing changes in account management assignments. This inconsistency hinders effective support and resolution. > > An overall assessment of UKG Pro reveals a powerhouse payroll engine that delivers flawless compliance but sacrifices modern user harmony \[G2, TrustRadius\]. It functions as a deeply dependable compliance system for complex operations, though it requires significant technical expertise to manage daily ----- ### "High end Employee Management solution." — 4.0/5 > **Verified Reviewer** | *16 April 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: UKG Pro has been a reliable tool for managing employee information. From candidate processing to payroll to benefits management, it does it all. It has a good value for the money and a high level of support behind it. > > **Cons**: The website is nice, but the app has issues. Both have some features that aren't the most intuitive. Sometimes it takes a couple minutes to navigate to the right area for timecard punches resulting in missed minutes. > > Overall, it is a quality tool that is fairly expansive. It can handle onboarding processes, HRIS, benefits management, payroll management, self service timecard management, and time off requests. ----- ### "Still not great search" — 4.0/5 > **Ellie** | *29 May 2026* | Education Management | Recommendation rating: 6.0/10 > > **Pros**: The self-service portal is still my favorite feature here. I like the UX generally of this tool and I think it serves it's purpose > > **Cons**: I would say the search features still haven't been updated in a way that makes them more useful to me ----- ### "Comprehensive HR Platform with Usability and Performance Tradeoffs" — 5.0/5 > **carlos** | *4 May 2026* | Warehousing | Recommendation rating: 9.0/10 > > **Pros**: Centralized HR, payroll, and workforce data in one platform Strong payroll accuracy and compliance capabilities Robust reporting and analytics for workforce insights Timekeeping and scheduling tools support labor planning Scalable for large, multi-site operations > > **Cons**: User interface feels dated and not very intuitive Reporting can be complex and time-consuming to build System performance can lag, especially during peak payroll periods Limited flexibility for custom workflows without heavy configuration Customer support responsiveness can be inconsistent ----- ### "All-In-One Software" — 4.0/5 > **Verified Reviewer** | *30 March 2026* | Building Materials | Recommendation rating: 8.0/10 > > **Pros**: It's user friendly and easy to use in all aspects. Aside from payroll and time management, we've been able to utilize it for goal tracking, performance reviews and salary planning. > > **Cons**: While it's good that it is customizable, it can be painful to navigate through these customizations and make the software exactly what you imagine. > > Overall, experience has been good using UKG Pro. As a manager of a team, it has allowed me to easily manage times, reviews and overall tasks within a single software. ----- Page: 1 / 30\ Next: [Next page](https://www.softwareadvice.ie/software/419212/ukg-pro?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/419212/ukg-pro) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data