--- description: Review of GLPI Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: GLPI | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [IT Management Software](/directory/4563/it-management/software) > [GLPI](/software/419465/glpi) # GLPI Canonical: https://www.softwareadvice.ie/software/419465/glpi Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/419465/glpi?page=2) > GLPI is an IT Service Management software based on open source technologies. It is a great solution for helpdesk, project, financial, assets and user management thanks to core features and numerous plugins. GLPI is recommended for companies of any size, and offers both on-premises and cloud (SaaS) solutions. > > Verdict: Rated **4.5/5** by 41 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 41 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: TECLIB - **Founded**: 2009 ## Commercial Context - **Starting Price**: €19.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: GLPI Network Cloud - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: Arabic, English, French, German, Italian, Polish, Russian, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Asset Lifecycle Management - Asset Tracking - Change Management - Configuration Management - Contract/License Management - Cost Tracking - Customisable Branding - Customisable Forms - Customisable Reports - Customizable Fields - Dashboard Creation - Data Import/Export - Data Visualisation - IT Asset Tracking - Incident Management - Inventory Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [IT Management Software](https://www.softwareadvice.ie/directory/4563/it-management/software) ## Related Categories - [IT Management Software](https://www.softwareadvice.ie/directory/4563/it-management/software) - [CMDB Software](https://www.softwareadvice.ie/directory/4249/cmdb/software) - [Help Desk Software](https://www.softwareadvice.ie/directory/4160/help-desk/software) - [Service Desk Software](https://www.softwareadvice.ie/directory/4256/service-desk/software) - [Knowledge Base Software](https://www.softwareadvice.ie/directory/3898/knowledge-base/software) ## Alternatives 1. 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Through this great platform I could organize the management of the entire IT infrastructure . When I started using this great tool, I only managed internal requests, later we added incident management and from one case the client was notified, today I carry the projects of the area and all the inventory control of the operational unit. The truth that has allowed me to optimize operating costs since with the free version I can have breadth when managing the entire area of ​​network operations and administration of IT services. > > **Cons**: The truth, with time using the tool there is not a single aspect that prevents me from achieving my operational objectives. > > With this tool I managed to consolidate all the inventory of operational areas in a single tool, allowing control to be established, and notifying the involved areas when an asset of the company is incorporated or disincorporated. In addition to the above, I can centralize project management, taking control of the activities that make up the operational projects. ----- ### "Total Control Of IT Infrastructure" — 4.0/5 > **Verified Reviewer** | *24 August 2022* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Simple management of clusters as it indicates the elements alongside. Swift tracking of our domains and notifies you a week earlier before they expire. Utilizes GANTT model for visualization of assigned tasks, workflows and other collaborators. Integrates well with RSS feeds for real time updates. > > **Cons**: For the twenty eight months I have used GLPi, I haven't had any issue with its performance. > > We are top beneficiaries of GLPi's knowledge base - centralizing our corporate's internal knowledge has never been easier. Also, GLPi generates reports of IT equipment utility so you don't have logger heads with HR. GLPi's SQLdashboards and plugins work quite efficiently too. ----- ### "The best tool for the follow-up of the activities" — 4.0/5 > **Maria** | *30 July 2018* | Recommendation rating: 6.0/10 > > **Pros**: It is a very amicable tool visually besides that his fields and characteristics help you to take a control of the requirements and presented incidents and that correspond to your area, it is possible to associate the mail to create the ticket automatically, it is possible to take to him the follow-up of projects, the historical one of the ticket, the persons who interacted in the solutions of the same one, realizes the management of change and it is possible to take the inventory of materials and equipments of network. > > **Cons**: It is complicated to realize the safety adequacies for the different units, it is not possible to divide the units of agreement to name, all the ticket can be seen by several persons which is not suitable for areas of discharge manages > > I can take the control of my requirements and incidents ----- ### "GLPI - the best one for inventory" — 5.0/5 > **Verified Reviewer** | *29 March 2022* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: Free, easy to deploy and configure. You can even add support ticket management by linking it to the Active Directory. > > **Cons**: There is sometimes too many information on the screen. ----- ### "We use GLPI and we love it" — 5.0/5 > **Verified Reviewer** | *8 November 2018* | Outsourcing/Offshoring | Recommendation rating: 10.0/10 > > **Pros**: Very extensive functional modules, regular system updates, good product support. Intuitive system operation. > > **Cons**: The system accelerated and became even more readable. > > We have been working with GLPI for 8 years. We have been offering product support in Poland for 3 years. We've spent thousands of hours working with the system and we consider it the best product on the market. We work with the system and offer it to our clients. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/419465/glpi?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/419465/glpi) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data