--- description: Review of AMCS Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: AMCS | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Waste Management Software](/directory/4166/waste-management/software) > [AMCS](/software/419737/amcs) # AMCS Canonical: https://www.softwareadvice.ie/software/419737/amcs Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/419737/amcs?page=2) > Designed for small to large businesses, AMCS is a cloud-based platform that helps streamline waste management and recycling operations. The software helps users manage their assets and resources while standardizing processes so as to maintain legal compliance. This results in lower costs, reduced call center expenses, better customer service and greater profitability. It offers a wide range of functions including customer data management, account payable/receivable, invoice processing, stock tracking and margin calculations. Additionally, it provides customer support via email, phone and more. > > Verdict: Rated **3.3/5** by 10 users. Top-rated for **Ease of Use**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.3/5** | 10 Reviews | | Ease of Use | 3.2/5 | Based on overall reviews | | Customer Support | 2.7/5 | Based on overall reviews | | Value for Money | 2.3/5 | Based on overall reviews | | Features | 1.0/5 | Based on overall reviews | | Recommendation percentage | 10% | (1/10 Likelihood to recommend) | ## About the vendor - **Company**: AMCS - **Founded**: 2008 ## Commercial Context - **Pricing Details**: Contact AMCS for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, German, Spanish - **Available Countries**: Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Spain, Sweden, Switzerland, United Kingdom, United States ## Features - AI/Machine Learning - API - Accounting - Activity Dashboard - Activity Tracking - Alerts/Notifications - Audit Trail - Automated Scheduling - Barcode Recognition - Billing & Invoicing - Brokerage Management - Buy/Sell Ticketing - Capacity Planning - Carrier Management - Commercial Properties - Communication Management - Compliance Management - Container Management - Contract/License Management - Customer Database ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Waste Management Software](https://www.softwareadvice.ie/directory/4166/waste-management/software) ## Related Categories - [Advanced Planning and Scheduling (APS) Software](https://www.softwareadvice.ie/directory/4083/aps/software) - [Service Dispatch Software](https://www.softwareadvice.ie/directory/411/service-dispatch/software) - [TMS Systems](https://www.softwareadvice.ie/directory/252/transportation-management-software/software) - [Distribution Software](https://www.softwareadvice.ie/directory/4730/distribution/software) - [Fuel Management Software](https://www.softwareadvice.ie/directory/1933/fuel-management/software) ## Alternatives 1. [Manage Petro](https://www.softwareadvice.ie/software/177892/manage-petro) — 4.5/5 (4 reviews) 2. [Samsara](https://www.softwareadvice.ie/software/51789/samsara) — 4.5/5 (1034 reviews) 3. [Motive](https://www.softwareadvice.ie/software/51721/motive) — 4.5/5 (1688 reviews) 4. [The Rand Platform](https://www.softwareadvice.ie/software/384357/rand-mcnally) — 3.5/5 (16 reviews) 5. [Cristal](https://www.softwareadvice.ie/software/316855/cristal) — 4.4/5 (18 reviews) ## Reviews ### "Great features combined with great service" — 5.0/5 > **Peter** | *13 December 2011* > > **Pros**: This product has all the features that a waste management company would need to run and integrated transfer station with hauling operations. The fact that they combine it with great customer support and always try to make enhancements to improve the product without causing upgrade hassles for the end-user is very positive. > > **Cons**: Currently the hauling and transfer agent scale operations user interfaces use different sql databases connected with a common web service. However, this limitation to require two sql databases should be removed with the much awaited version 7.0 upgrade. > > Rarely do you see companies with so much domain experience in a single industry that can turn that knowledge into a system which addresses the challenges of its clients as well as our Tower support team. If you are in the market for waste management software, you should consider this product. ----- ### "Tower" — 4.0/5 > **Philip** | *13 December 2011* > > **Pros**: Tower is a very powerful program. I challenge our staff to continue to use it more, in attempt to be a paperless office. > > **Cons**: our custom needs sometimes make using Tower a challenge. Waiting for issues to be resolved are often only addressed with an update which takes time to be implemented > > I like using Tower. very powerful program ----- ### "So So System and Poor Customer Service" — 3.0/5 > **sheryl** | *3 March 2020* | Transportation/Trucking/Railroad | Recommendation rating: 1.0/10 > > **Pros**: I have been a customer of Desert Mirco/AMCS for over 20 years and have never lost customer data while using their system. > > **Cons**: I cannot edit crystal reports and have to do a work around or pay AMCS to do it for me because of their outdated system. Note that I have paid every year for their customer support and data upgrade maintenance agreement. The below text was copied from an AMCS' support email: "In order to edit a text field, you will need to follow the following guide: https://desertmicro.zendesk.com/hc/en-us/articles/360005018852-Crystal-Reports-workaround-inserting-text-box. If you would like us to put a quote together for a custom report, please feel free to respond to this ticket and we will get your request over to our Report Writer." > > In March 2018 I paid Desert Micro $395 for a custom report that was never correctly completed. Then AMCS purchased Desert Micro around June 2019 and told me that they assumed their assets but none of their customer liabilities. They will not correct the custom report work without charging me more money. The same tech is still with this company but in a different position, but they will not get him on the phone to show me that it works like they state that it works. So I am out $395 and a report that does not work. They do not stand behind their product. I was told by AMCS that they are not responsible for the company, Desert Micro, that they purchased last summer. However, whenever I register a service issue with them, their auto-response email still states Desert Micro. ----- ### "Power of Tower\!\!\!\!" — 5.0/5 > **Derick** | *5 January 2012* > > **Pros**: Lots of features Always improving Awesome Tech Support One Stop Shop for all your Hauling Needs > > **Cons**: Would be nice to have some more accounting features > > Through the entire Implementation and the following 2 years, all our users always say.. "Power or Tower" With all the hauling software out there, PC Scale Tower has all the right pieces. ----- ### "Tayman Industries, Inc." — 5.0/5 > **Bobby** | *13 December 2011* > > **Pros**: Good Cutomer Service > > **Cons**: Reporting and Re-Routing could be more user friendly > > Great software \! ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/419737/amcs?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/419737/amcs) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data