---
description: Review of Appy Pie Live Chat Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Appy Pie Live Chat | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [Appy Pie Live Chat](/software/420646/appy-pie-live-chat)

# Appy Pie Live Chat

Canonical: https://www.softwareadvice.ie/software/420646/appy-pie-live-chat

> The software goes beyond traditional live chat capabilities by enabling businesses to track and analyze customer behavior. With built-in analytics, businesses gain valuable insights into customer preferences, allowing for personalized customer interactions and improved overall service.  Appy Pie Live Chat extends its reach beyond websites, providing an Omni Channel Experience. It supports popular social channels such as Facebook Messenger, Twitter DM, Whatsapp, and SMS, offering customers a seamless and unified experience across various communication platforms.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Appy Pie
- **Location**: Walnut, US
- **Founded**: 2015

## Commercial Context

- **Starting Price**: ₹399.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Feedback Management
- Interaction Tracking
- Multi-Channel Communication
- Multi-Channel Data Collection
- Real-time Consumer-facing Chat

## Support Options

- Email/Help Desk
- FAQs/Forum
- Chat

## Category

- [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software)

## Related Categories

- [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software)
- [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software)
- [Customer Experience Software](https://www.softwareadvice.ie/directory/4574/customer-experience/software)

## Alternatives

1. [WhatsApp](https://www.softwareadvice.ie/software/285733/whatsapp) — 4.7/5 (16296 reviews)
2. [Slack](https://www.softwareadvice.ie/software/154669/slack) — 4.7/5 (24046 reviews)
3. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1753 reviews)
4. [Tidio](https://www.softwareadvice.ie/software/157633/tidio-chat) — 4.7/5 (590 reviews)
5. [Zendesk Suite](https://www.softwareadvice.ie/software/26892/zendesk-talk) — 4.4/5 (4072 reviews)

## Reviews

### "AppyPie Chatbot review" — 4.0/5

> **Paul** | *23 November 2024* | Education Management | Recommendation rating: 8.0/10
> 
> **Pros**: Ease of use, have attempted to create chatbots with other software but none as successful.
> 
> **Cons**: As with all no code builders there are a number of limitations but it does do enough for me for now
> 
> Overall a positive experience, quick and as mentioned before easy to set up and manage.

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### "Great Service" — 5.0/5

> **Jason** | *7 September 2023* | Broadcast Media | Recommendation rating: 10.0/10
> 
> **Pros**: working with \[sensitive content hidden\].  Pleasure to work with
> 
> **Cons**: Nothing. it was a very simple experience
> 
> App Submission

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/420646/appy-pie-live-chat)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/customer-communications-mngt/appy-pie-live-chat-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/420646/appy-pie-live-chat> |
| en-GB | <https://www.softwareadvice.co.uk/software/420646/appy-pie-live-chat> |
| en-IE | <https://www.softwareadvice.ie/software/420646/appy-pie-live-chat> |
| en-NZ | <https://www.softwareadvice.co.nz/software/420646/appy-pie-live-chat> |

-----

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