--- description: Review of Oracle E-Business Suite Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Oracle E-Business Suite | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Online Help Desk Software](/directory/3529/online/software) > [Oracle E-Business Suite](/software/4223/oracle-e-business-suite) # Oracle E-Business Suite Canonical: https://www.softwareadvice.ie/software/4223/oracle-e-business-suite Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/4223/oracle-e-business-suite?page=2) > Oracle E-Business Suite supports today’s evolving business models, drives productivity, and meets the demands of the modern mobile user. The solution continues to deliver new application functionality and expand the capabilities of existing features while helping you gain all the benefits of Oracle Cloud. Oracle E-Business Suite is a cloud-based suite containing integrated, global business applications that enable organizations to make decisions and manage costs of operations. The suite also includes on-premise customer relationship management (CRM) solution designed to help sales, service and marketing departments make information-driven decisions and manage costs and performance. Built on an open, standards-based architecture, E-Business Suite CRM helps streamline business processes and allows key divisions to draw references from the same source of data. Sales applications include sales force automation, sales order management and channel management. Marketing applications include marketing automation, marketing resource management and tradeshow management. Service applications include customer service, field service, call center and self-service. Oracle E-Business Suite also consists of applications for managing operations related to services, finance, human capital, project portfolio and supply chain. Support is available through an online knowledge base and via phone. Below are some of the valuable features of popular application offerings available within Oracle E-Business Suite: - Supply Chain Management (SCM): Every possible supply chain process can be fully automated, from planning, creation, and appropriation to development and fulfillment, delivering a comprehensive solution application to ensure organizations have robust, intelligent-driven, value-added chains. - Human Resource Management (HRM): The solution offers a sturdy group of outstanding human resource processes that enable users to improve productivity, enhance overall business performance, and lower TCO. - Customer Relations Management (CRM): This application provides for a streamlined, unique global gathering of information that will ensure all selling channels are continually following the organization's objectives and protocols. - Project Portfolio Management (PPM): Oracle EBS provides a comprehensive, full lifecycle offering of project and portfolio management. Users get a single fully transparent view of all project-related ventures coupled with a superb performance process that grants users the ability to choose the best, most dynamic portfolio ventures. - Financial Management: Users are able to perform more effectively, improve productivity and efficiency, develop productivity tools and integrated performance management, and develop processes for shared services to reduce overall operating costs. - Service Management: This application allows users access to the best data necessary to provide correct, precise, reliable information to their clients to ensure that every expectation is exceeded and consistently satisfied. > > Verdict: Rated **4.3/5** by 76 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 76 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Oracle - **Location**: Chicago, US - **Founded**: 1977 ## Commercial Context - **Pricing model**: Per Feature - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Accounting - Activity Dashboard - Asset Lifecycle Management - Billing & Invoicing - Business Intelligence - CRM - Customisable Reports - Data Analysis Tools - Distribution Management - Document Management - Enterprise Asset Management - Financial Management - Forecasting - HR Management - Integrated Business Operations - Inventory Management - Manufacturing Planning - Marketing Automation - Order Management ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Online Help Desk Software](https://www.softwareadvice.ie/directory/3529/online/software) ## Related Categories - [Online Help Desk Software](https://www.softwareadvice.ie/directory/3529/online/software) - [iPad CRM Software](https://www.softwareadvice.ie/directory/433/ipad/software) - [ERP Systems](https://www.softwareadvice.ie/directory/4365/erp/software) - [Gaming and Casino CRM Software](https://www.softwareadvice.ie/directory/340/gaming-casino-crm/software) - [Hotel CRM Software](https://www.softwareadvice.ie/directory/339/hospitality-hotel-resort-crm/software) ## Alternatives 1. [Salesforce Sales Cloud](https://www.softwareadvice.ie/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews) 2. [HubSpot CRM](https://www.softwareadvice.ie/software/1854/hubspot) — 4.5/5 (4451 reviews) 3. [Zoho CRM](https://www.softwareadvice.ie/software/392464/zoho-crm) — 4.3/5 (6964 reviews) 4. [The Magazine Manager](https://www.softwareadvice.ie/software/156538/mirabeltechnologies) — 4.8/5 (348 reviews) 5. [Dynamics 365](https://www.softwareadvice.ie/software/106335/microsoft-dynamics-crm) — 4.4/5 (5811 reviews) ## Reviews ### "Oracle Makes Work Much More Efficient" — 4.0/5 > **Dhaval** | *24 December 2025* | Defense & Space | Recommendation rating: 9.0/10 > > **Pros**: I like how fast the program runs. The quality of the software is higher compared to other ones I’ve used previously. > > **Cons**: I don’t like how the user interface may be confusing at times. The program has many features that become difficult to use. However, with practice, I eventually learn how to use it well. > > Overall, I still love using this Oracle software because of how efficient it makes me. I can get my work done much faster with it. ----- ### "Best On-Prem ERP" — 5.0/5 > **Aakash** | *4 November 2021* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: The plathora of features that it provides and the single platform for all your ERP (HCM, Supply Chain, Financials, Projects) needs is incredible and ends up giving a seamless user experience without having to spend a ton of money on integrations and upkeep\! > > **Cons**: This is an on-prem application, so it requires some dedicated Database Administrators however there are services which will provide hosting options for this. If you’re in market for a new ERP, then the Cloud based Fusion Applications might be a better suited option. > > I have been an EBS implementer for more than 10yrs and having worked across multiple ERP applications, I think EBS provides a lot of functionalities that help automate your entire backoffice. ----- ### "Useful for those who require abundance of information" — 3.0/5 > **Leahya** | *24 December 2025* | Airlines/Aviation | Recommendation rating: 6.0/10 > > **Pros**: Oracle updates quickly when inventory of product changes, whether the product was received or used in a larger project. > > **Cons**: Oracle requires you to navigate multiple pages to find all the information you might need. Though the level of information is abundant, it’s difficult to track all information about a certain project or product when you have to explore various pages to connect all the dots. ----- ### "Require a team of support behind it" — 4.0/5 > **FAEQ** | *12 August 2019* | International Affairs | Recommendation rating: 6.0/10 > > **Pros**: It's a corporate level business solution, the number of options and specifications that you can choose from is just tremendous, covering almost all the cases that you might search for. > > **Cons**: when dealing with a small business, it acts just fine, but when we are talking about huge numbers, you need a support team behind it, cause the workflow gets complicated and you get overwhelmed by the number of transitions and statuses, and the customer pipeline get really really long, so in short, unless you get a professional support behind it to assets the business needs, it would be hard to deal with it. ----- ### "customer service representative" — 5.0/5 > **Alejandro** | *8 April 2025* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: the website is pretty integrated in my understanding of it so it is pretty up to par > > **Cons**: I have not been able to find any cons yet with the website I know what originally when we were using it it was a bit slower but this was back in 2022 and it has gone ahead and improved since then > > overall experience has been pretty versatile website from it making it simple and convenient and as well to the easiest flow was finding any information that you're looking for ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/4223/oracle-e-business-suite?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/4223/oracle-e-business-suite) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data