---
description: Review of Servme Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Servme | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Restaurant Management Software](/directory/2165/restaurant-management/software) > [Servme](/software/422558/servme)

# Servme

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> SerVme is an all in one complete guest experience platform that combines reservations, table management, powerful marketing CRM, re-engagement and guest surveys, with robust analytics. A purpose-built hospitality platform, serVme streamlines operations from the front of the house to the back of the house with the help of powerful integrations with your existing hospitality stack such as Telephones, POS, PMS, payments and CRM.
> 
> Verdict: Rated **4.8/5** by 25 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 25 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: SerVme

## Commercial Context

- **Pricing model**: Other (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Bahrain, Egypt, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, United Arab Emirates, United Kingdom

## Features

- API
- Access Controls/Permissions
- Activities Booking
- Activity Dashboard
- Alerts/Notifications
- Availability Management
- Billing & Invoicing
- Booking Management
- Booking Notes
- CRM
- Calendar Sync
- Campaign Management
- Channel Management
- Communication Management
- Conversion Tracking
- Customer Database
- Customer History
- Customer Support
- Customisable Branding
- Customisable CTAs

## Integrations (19 total)

- Aloha
- Avaya CPaaS
- Dinerware POS
- Foodics
- Google Optimize
- Grandstream Wave
- Infrasys POS
- Instagram
- Lavu
- Linga rOS System
- Maitre'D
- Omega
- PAR POS
- QuadraNet Reservations
- Simphony POS

... and 4 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Restaurant Management Software](https://www.softwareadvice.ie/directory/2165/restaurant-management/software)

## Related Categories

- [Restaurant Management Software](https://www.softwareadvice.ie/directory/2165/restaurant-management/software)
- [Online Booking Systems](https://www.softwareadvice.ie/directory/432/reservation/software)
- [Marketing Automation Software](https://www.softwareadvice.ie/directory/1686/automation/software)

## Alternatives

1. [Eventbrite](https://www.softwareadvice.ie/software/133924/eventgrid) — 4.6/5 (5748 reviews)
2. [OpenTable](https://www.softwareadvice.ie/software/439120/opentable) — 4.7/5 (1317 reviews)
3. [Booqable](https://www.softwareadvice.ie/software/77802/booqable) — 4.8/5 (1126 reviews)
4. [Hostaway](https://www.softwareadvice.ie/software/165334/hostaway) — 4.8/5 (1524 reviews)
5. [Lodgify](https://www.softwareadvice.ie/software/140962/lodgify) — 4.5/5 (1282 reviews)

## Reviews

### "Deputy Hotel Manager" — 5.0/5

> **Fabio** | *21 August 2025* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Servme is easy to use, reliable, and extremely effective in helping us stay organized. It allows us to better understand our guests, optimize our operations, and improve the overall service we provide. One of the aspects we value most is the excellent customer support — always fast, professional, and very helpful whenever we need assistance.
> 
> **Cons**: Overall, there is very little to point out. It would be great to see more integrations with external platforms, such as The Fork, to make the workflow even smoother.
> 
> We have been using Servme for quite some time and it has truly transformed the way we manage our reservations and floorplan. The system is very intuitive, allowing our team to work more efficiently and ensuring a smooth experience for our guests. Training new team members is quick and easy, as they adapt to the platform right away. It has become a key tool in our daily operations.

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### "A comfortable and user friendly system" — 5.0/5

> **Sujin** | *24 September 2024* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: Servme is easy to use and manage, it's user friendly. I have tried other platforms. It depends on the size of the restaurant, for our size of the restaurant Servme is a great option. Helps us understand our guests, their preferences, and operations. They also have very fast support.
> 
> **Cons**: The one thing is sometimes it gets a little complicated in specific features such as in the marketing tool, editing shifts. I feel like I can't learn it alone, I'll need someone to walk me through them.
> 
> We are very satisfied working with Servme it's been almost 2 years, easy to manage our floorplan, capacity, and provide a smooth experience to our guests. We are comfortable using it, some other tools are more complex. However, operation wise our whole team are comfortable to use Servme. Even when training our new team members, they are able to adapt to it quickly.

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### "Serve me used" — 5.0/5

> **Reem** | *21 May 2024* | Hospitality | Recommendation rating: 4.0/10
> 
> **Pros**: Ease of use and customer service support
> 
> **Cons**: Mobile app needs more development and tools
> 
> Great support and great team of management

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### "Review from an old user" — 4.0/5

> **Mario** | *28 August 2024* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: The team is flexible and they can help any time
> 
> **Cons**: Some features take time like the feddback survey and whatsapp
> 
> Very good . It was a turning point in the reservations

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### "I love servme" — 5.0/5

> **Mireille** | *3 September 2024* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: "I absolutely love using ServMe for its convenience and efficiency. The ability to easily request services from a variety of providers with just a few taps on my phone is a game-changer. I appreciate how quickly I can browse through different options and find the best service provider to meet my needs. One drawback. Overall, though, the benefits of using ServMe far outweigh any minor inconveniences, and I highly recommend it to anyone looking for quick and reliable service solutions."
> 
> **Cons**: however, isthat sometimes there can be delays in the response time from providers, especially during peak hours.
> 
> It’s so easy to organize my reservations and It’s super helpful.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/422558/servme)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/retail/servme-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/422558/servme> |
| en-GB | <https://www.softwareadvice.co.uk/software/422558/servme> |
| en-IE | <https://www.softwareadvice.ie/software/422558/servme> |
| en-NZ | <https://www.softwareadvice.co.nz/software/422558/servme> |

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