--- description: Review of Servme Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Servme | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Restaurant Management Software](/directory/2165/restaurant-management/software) > [Servme](/software/422558/servme) # Servme Canonical: https://www.softwareadvice.ie/software/422558/servme Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/422558/servme?page=2) > SerVme is an all in one complete guest experience platform that combines reservations, table management, powerful marketing CRM, re-engagement and guest surveys, with robust analytics. A purpose-built hospitality platform, serVme streamlines operations from the front of the house to the back of the house with the help of powerful integrations with your existing hospitality stack such as Telephones, POS, PMS, payments and CRM. > > Verdict: Rated **4.8/5** by 25 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 25 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SerVme ## Commercial Context - **Pricing model**: Other (Free Trial) - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Bahrain, Egypt, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, United Arab Emirates, United Kingdom ## Features - API - Access Controls/Permissions - Activities Booking - Activity Dashboard - Alerts/Notifications - Availability Management - Billing & Invoicing - Booking Management - Booking Notes - CRM - Calendar Sync - Campaign Management - Channel Management - Communication Management - Conversion Tracking - Customer Database - Customer History - Customer Support - Customisable Branding - Customisable CTAs ## Integrations (19 total) - Aloha - Avaya CPaaS - Dinerware POS - Foodics - Google Optimize - Grandstream Wave - Infrasys POS - Instagram - LINGA POS - Lavu - Maitre'D - Omega - PAR POS - QuadraNet Reservations - Simphony POS ... and 4 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Restaurant Management Software](https://www.softwareadvice.ie/directory/2165/restaurant-management/software) ## Related Categories - [Restaurant Management Software](https://www.softwareadvice.ie/directory/2165/restaurant-management/software) - [Online Booking Systems](https://www.softwareadvice.ie/directory/432/reservation/software) - [Marketing Automation Software](https://www.softwareadvice.ie/directory/1686/automation/software) - [Waitlist Software](https://www.softwareadvice.ie/directory/4323/waitlist/software) ## Alternatives 1. [Eventbrite](https://www.softwareadvice.ie/software/133924/eventgrid) — 4.6/5 (5774 reviews) 2. [OpenTable](https://www.softwareadvice.ie/software/439120/opentable) — 4.7/5 (1320 reviews) 3. [Booqable](https://www.softwareadvice.ie/software/77802/booqable) — 4.8/5 (1147 reviews) 4. [Hostaway](https://www.softwareadvice.ie/software/165334/hostaway) — 4.8/5 (1552 reviews) 5. [Lodgify](https://www.softwareadvice.ie/software/140962/lodgify) — 4.5/5 (1289 reviews) ## Reviews ### "Effective and Efficient Reservation System" — 5.0/5 > **Josh** | *7 August 2023* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: We've been using the system for more than 4yrs now and we can say that it is user-friendly, accessible anywhere and anytime, with a great support team.User-friendly in the sense that you can easily add a booking without clicking a lot of things on the screen which saves us time to accept another booking. The system also helped us create campaigns and directly share them using our database in the same system.The system can also be downloaded on your tablet, computer, and most especially on your mobile phones which is really handy if in case we have to make some simple amendments to some of the bookings outside the venue.Lastly, their team replies really fast whenever we require support and keeps us updated with new features of the system. > > **Cons**: Very minimal requests from time to time in relation to the personalization of the system but not so much required as the system itself is already enough for our venue to operate. > > We have 3 separate levels in our Restaurant and we had to stop our online reservations in the past as the guests can make bookings but they do not have the option to specify which area they wish to book. From the last update and discussion with the team, we had already resolved this issue and they now have the option online for us to customize our profile and add a disclaimer stating we have 3 separate levels. After the changes on our online profile, we now get information about where the guests wish to make the booking and helped us to book them at the correct level. This was just one of the requests we asked the team for assistance and they helped us to resolve it. Overall, we are happy with them and how they give special attention to our venue requirements. ----- ### "Deputy Hotel Manager" — 5.0/5 > **Fabio** | *21 August 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Servme is easy to use, reliable, and extremely effective in helping us stay organized. It allows us to better understand our guests, optimize our operations, and improve the overall service we provide. One of the aspects we value most is the excellent customer support — always fast, professional, and very helpful whenever we need assistance. > > **Cons**: Overall, there is very little to point out. It would be great to see more integrations with external platforms, such as The Fork, to make the workflow even smoother. > > We have been using Servme for quite some time and it has truly transformed the way we manage our reservations and floorplan. The system is very intuitive, allowing our team to work more efficiently and ensuring a smooth experience for our guests. Training new team members is quick and easy, as they adapt to the platform right away. It has become a key tool in our daily operations. ----- ### "Serve me used" — 5.0/5 > **Reem** | *21 May 2024* | Hospitality | Recommendation rating: 4.0/10 > > **Pros**: Ease of use and customer service support > > **Cons**: Mobile app needs more development and tools > > Great support and great team of management ----- ### "A comfortable and user friendly system" — 5.0/5 > **Sujin** | *24 September 2024* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Servme is easy to use and manage, it's user friendly. I have tried other platforms. It depends on the size of the restaurant, for our size of the restaurant Servme is a great option. Helps us understand our guests, their preferences, and operations. They also have very fast support. > > **Cons**: The one thing is sometimes it gets a little complicated in specific features such as in the marketing tool, editing shifts. I feel like I can't learn it alone, I'll need someone to walk me through them. > > We are very satisfied working with Servme it's been almost 2 years, easy to manage our floorplan, capacity, and provide a smooth experience to our guests. We are comfortable using it, some other tools are more complex. However, operation wise our whole team are comfortable to use Servme. Even when training our new team members, they are able to adapt to it quickly. ----- ### "Review from an old user" — 4.0/5 > **Mario** | *28 August 2024* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: The team is flexible and they can help any time > > **Cons**: Some features take time like the feddback survey and whatsapp > > Very good . It was a turning point in the reservations ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/422558/servme?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/422558/servme) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data