---
description: Review of Infobot Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Infobot | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [Infobot](/software/423083/infobot)

# Infobot

Canonical: https://www.softwareadvice.ie/software/423083/infobot

> Infobot is an AI-enabled customized chatbot designed to help businesses streamline customer interactions and manage websites. 

Its key features include a custom knowledge base, multilingual support, analytics dashboard, custom design, lead generation, content recommendations, feedback collection, eCommerce and sales assistance, and more. Whether it's uploading files, images, or videos, InfoBot supports multiple file formats and enables users to create chatbots customized to brand style and identity.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: Tracware
- **Location**: Isle of Wight, UK
- **Founded**: 2000

## Commercial Context

- **Starting Price**: US$59.00
- **Pricing model**: Flat Rate
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop)
- **Supported Languages**: Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
- **Available Countries**: American Samoa, Argentina, Australia, Bolivia, Brazil, Chile, Colombia, Cook Islands, Ecuador, Falkland Islands, Fiji, French Guiana, French Polynesia, Guam, Guyana, Kiribati, Marshall Islands, Micronesia, Nauru, New Caledonia and 20 more

## Features

- AI Copilot
- AI/Machine Learning
- API
- Augmented Analytics
- Automated Responses
- Chatbot
- Code-free Development
- Customer Experience Management
- Customer Support
- Customisable Branding
- For Sales/Marketing
- Language Detection
- Live Chat
- Multi-Language
- Natural Language Processing
- Pre-Configured Bot
- Proactive Chat
- Query Suggestions
- Transcripts/Chat History

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software)
- [Chatbot Software](https://www.softwareadvice.ie/directory/3923/chatbot/software)

## Alternatives

1. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1753 reviews)
2. [Tidio](https://www.softwareadvice.ie/software/157633/tidio-chat) — 4.7/5 (590 reviews)
3. [Intercom](https://www.softwareadvice.ie/software/378292/intercom) — 4.5/5 (1131 reviews)
4. [Crisp](https://www.softwareadvice.ie/software/162277/crisp) — 4.6/5 (147 reviews)
5. [Tiledesk](https://www.softwareadvice.ie/software/359462/tiledesk) — 4.6/5 (154 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/423083/infobot)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/live-chat/infobot-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/423083/infobot> |
| en-GB | <https://www.softwareadvice.co.uk/software/423083/infobot> |
| en-IE | <https://www.softwareadvice.ie/software/423083/infobot> |
| en-NZ | <https://www.softwareadvice.co.nz/software/423083/infobot> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice Ireland","address":{"@type":"PostalAddress","addressLocality":"Dublin","addressRegion":"D","postalCode":"D02 NP94","streetAddress":"2 Park Place, 3rd Floor, Hatch St Dublin, D02 NP94 Ireland"},"description":"We've helped more than 500000 buyers to find the right software.","email":"info@softwareadvice.ie","url":"https://www.softwareadvice.ie/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@id":"https://www.softwareadvice.ie/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":[]},{"name":"Infobot","description":"Infobot is an AI-enabled customized chatbot designed to help businesses streamline customer interactions and manage websites. \n\nIts key features include a custom knowledge base, multilingual support, analytics dashboard, custom design, lead generation, content recommendations, feedback collection, eCommerce and sales assistance, and more. Whether it's uploading files, images, or videos, InfoBot supports multiple file formats and enables users to create chatbots customized to brand style and identity.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/da8208eb-96c4-4f7e-91ae-586f733591bb.jpeg","url":"https://www.softwareadvice.ie/software/423083/infobot","@id":"https://www.softwareadvice.ie/software/423083/infobot#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"59","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple"},{"@id":"https://www.softwareadvice.ie/software/423083/infobot#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/4569/live-chat/software","@type":"ListItem"},{"name":"Infobot","position":3,"item":"/software/423083/infobot","@type":"ListItem"}]}]}
</script>