TimeSolv Legal Billing

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews

About TimeSolv Legal Billing

TimeSolv is a cloud-based legal time tracking and billing solution that caters to law firms, accountants, consultants, architects, and freelancers, helping them manage daily business operations. TimeSolv integrates project management features such as time tracking and assigning tasks with billing functionality, allowing users to track billable hours and budget in real time. It also provides case management features and document management tools to help organize and store data. Users can utilize a document automation feature for auto-filling standard formatted documents. It offers a suite of billing functions, including invoicing, batch billing and integration with LawPay, allowing users to pay their bill online. Users can upload images of receipts to invoice files. TimeSolv also provides reports so law managers or practitioners can track their billable hours over weeks or months. TimeSolv offers two-way integration with QuickBooks, as well as integrations with Xero Accounting, Dropbox and NetDocuments. It offers Android and iOS apps for remote usage. Services are offered on a monthly subscription basis that includes support via phone and email.
TimeSolv Legal Billing Software - TimeSolv time details screenshot
TimeSolv Legal Billing Software - TimeSolv matter plan screenshot
TimeSolv Legal Billing Software - TimeSolv dashboard screenshot
TimeSolv Legal Billing Software - TimeSolv multiple devices screenshot
TimeSolv Legal Billing video
TimeSolv Legal Billing Software - TimeSolv time details screenshot - thumbnail
TimeSolv Legal Billing Software - TimeSolv matter plan screenshot - thumbnail
TimeSolv Legal Billing Software - TimeSolv dashboard screenshot - thumbnail
TimeSolv Legal Billing Software - TimeSolv multiple devices screenshot - thumbnail

TimeSolv Legal Billing pricing

TimeSolv Legal Billing does not have a free version but does offer a free trial. TimeSolv Legal Billing paid version starts at US$47.50/month.

Starting Price:
US$47.50/month
Free Version:
No
Free trial:
Yes

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Browse TimeSolv Legal Billing Reviews

651 of 651 reviews
Sort by:
Gregory
Gregory
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/1/2023

I am so,d on TimeSolv

Pros

The product is easy to use and we can add entries from multiple devices.

Cons

I cannot think of anything I do not like.

Robyn
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 1/7/2024

EXCEPTIONAL

EXCEPTIONAL IN ALL REGARDS. There was a learning curve (as with all new systems), and I am continuing to learn, but [sensitive content hidden] have been with us every step of the way...from setting up our invoices to integrations with QuickBooks. The program itself is also very intuitive, which makes errors easy to avoid. For our firm (small-4 members) and needs, the reports are excellent, and easily enable us to gather all information we need each month.

Pros

Ease of use and EXCEPTIONAL CUSTOMER SERVICE. We have been with TimeSolv for appx. 1 year after using a different system for decades. While all customer service is exceptional, [sensitive content hidden] have been our primary go-tos for all questions. WONDERFUL experience.

Cons

No cons....much better than our prior program.

Alternatives Considered

LeanLaw and Clio

Reasons for Choosing TimeSolv Legal Billing

Needed an on-line system and Verdict had no such capability.

Reasons for Switching to TimeSolv Legal Billing

Based on the demo ([sensitive content hidden] was EXCELLENT), TineSolv had everything we needed
Joseph
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Functionality
3
Ease of Use
3
Customer Support
1

3
Reviewed on 13/6/2024

Review review

Disappointing.

Pros

Daily time entries, but even that has at least one remaining bug.

Cons

Support level.

patricia
  • Industry: Law Practice
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 26/8/2023

Love this legal billing program!

Excellent!!! See ratings

Pros

I used to use TimeSlips and would have so many frustrations and errors when sending bills. This system has been a dream for the last 5+ years. It is easy to use (I am not a techy but was able to set it up by myself), simple to input time, and tracking and invoice reviews are a cinch. Love this billing program!!! And the price is insanely reasonable!! Most of all, the customer service is the best in the business. We just miss [sensitive content hidden]!

Cons

-It does not flag past due invoices like TimeSlips did (over 30, 60 etc), so I wouldn't know if I didn't look- There have been glitches with trying to input multiple email addresses for receiving the invoices- Sometimes payments do not show on the invoice. Don't know why. They are recorded but not reflected- When you duplicate a flat rate, it zeroes out the price so we have inadvertently not billed someone for something due to this- We can't figure out how to work the annual billing auto feature for renewals on certain services

Mark
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 21/8/2023

Best Legal Billing Software We Have Used

Overall we are very happy with the software. When we have had any issues, the support department has been very responsive and easy to work with.

Pros

The interfaces for time and expense entries are very easy to use. Being able to access the software from anywhere makes it very attractive when we are traveling out of the area for legal matters.

Cons

It would be nice to have a greater ability to modify the invoice templates.

Verified Reviewer
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Functionality
2
Ease of Use
3
Customer Support
2

3
Reviewed on 10/11/2023

Small law firm usage

frustrating. The report function is critical to how partners are compensated, but not being able to confirm amounts makes it all suspect. Support is not very helpful in this area.

Pros

Inputting time, after some fits and starts, is reasonably straightforward and invoicing is good. We used Timeslips before converting and Timesolv is fine

Cons

Getting meaningful reports is nearly impossible. When I run a report I need to verify the numbers - typically running a different report that should tie-in. They don't tie-in and the support is inadequate. I am told it is because they are different data points, but nowhere is there an explanation. And there are elements that don't make sense, at least to me. For instance, if a client pays a bill which is for more than one matter, each allocation shows the whole check amount and then the allocation. Fine, but why would one need a total of the same check counted multiple times? If a client pays $5,000 and it gets allocated to two matters, the payment total for the client shows $10,000. A cash receipts report shows credit memos as a receipt, which is added to the total received. Last I looked, a credit memo was not a cash item. I also see some payments being counted twice. No one can explain to me why.

Tara
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 21/8/2023

8-21-2023 Review

Absolutely wonderful. Recommend this billing software to many. Have actually had a firm that I used to work for switch to this because I told them I liked it so much.

Pros

User friendly and the help features. Also, the companies customer service is beyond amazing. I know if I have any issues all i have to do is send an email and I will get a response almost immediately to set up a zoom call to make sure my questions or concerns are fully answered.

Cons

The having to allocate payments. I always forget to do that.

Alternatives Considered

Time Tracker, QuickBooks Time and Cleo Integration Cloud

Reasons for Choosing TimeSolv Legal Billing

To expensive and did not like the fact that have to go through chat when you have a problem and wait a few days to have someone call you back. If I have an issue I want to be able to call and speak with a person. Or send an email and get a response. Theo has been amazing and response immediately to my emails.

Switched From

Sage Timeslips

Reasons for Switching to TimeSolv Legal Billing

Theo went above and beyond to show me all the features and how to customize this program to fit my needs. And the price
Erica
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/8/2023

Great option for any business!

Pros

That when you are entering time, you can enter time by day, versus other billing software that require you to do it by Client, at all once. The option to do daily time entries is extremely helpful and allows me to streamline the billing entry process. Their customer service is outstanding, and I like the option to live chat in real-time.

Cons

That some of the customizable features are not available immediately and will go into effect on the next billing cycle. Invoices are also not generated if no time was entered for that period, it would be helpful if they added an option to send out Invoices, even when no billable work was done during the time selected for the remaining invoices.

Alternatives Considered

QuickBooks Online

Reasons for Choosing TimeSolv Legal Billing

We decided to leave a partnership and go out on our own, and TimeSolv provided more flexibility and ease with billing options.

Switched From

Sage Timeslips

Reasons for Switching to TimeSolv Legal Billing

Efficiency
Kelly
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/9/2023

TIMESOLV is the answer to legal time entry, billing and invoicing

All the support from TimeSolv is incredible and without the nickel and diming. They are very responsive to all my questions and issues. This is a far better timekeeping system than TimeSlips. The conversion was efficient and excellent; no problems whatsoever. I love the ease of use. I jumped right in without much of a learning curve.

Pros

Very intuitive; easy to use and navigate. Great value for the cost

Cons

I have no cons to report thus far. Any issues I had with say, invoicing, were handled through their extenstive resource section and support.

Alternatives Considered

Bill4Time

Reasons for Choosing TimeSolv Legal Billing

Disliked the fact you had to install software on every computer whose user had to input time. The software would glitch and we would have to pay a lot of money to get things fixed as that cost was not included in the cost of the software. Very archaic software and no support, unless you want to pay. We would have had to constantly upgrade for higher cost. TimeSolv – it is all included!!

Switched From

Sage Timeslips

Reasons for Switching to TimeSolv Legal Billing

Reviews, the contact I had with the reps from Bill4Time, the interface of the product.
Vickie
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/8/2023

User Friendly with everything you need

Being able to track time, track potential clients, keep our files organized are all things that we could not do without TimeSolv

Pros

The ability to track time; to input manually time; and the App that I can use on my phone to add time spent on client matters that I may not be able to input on a computer

Cons

If the App on our phones could also create tasks, instead of just add to existing ones, that would be extremely helpful

Joann
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/8/2023

long overdue change

The best move I could have made.

Pros

The interface is so much better than Timeslips. So much more user friendly.

Cons

the only minor complaint I have is lack of reports for a total overview of a client/case/

Ali
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/3/2023

The best I’ve tried!

Top of the line. Uncomplicated and accurate. Actually helps me see how my business is doing in moments. Intuitively easy to use.

Pros

Ease of use and the support online when needed.

Cons

Incompatibility in screen sharing with Mac.

Alternatives Considered

Clio

Reasons for Choosing TimeSolv Legal Billing

Started new practice and recommended by my son, also a practicing attorney.

Switched From

Clio

Reasons for Switching to TimeSolv Legal Billing

Price and more highly recommended by other attorneys and my past experience.
Maureen
  • Industry: Law Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 21/8/2023

Easy for user

Overall it has been positive.

Pros

The amount of white space makes it easier for users to enter their own time.

Cons

I do not like some of the reporting features under reports. However, recently TimeSolv did an upgrade and some of the information we needed can now be found in the dashboard under financials, available to people with admin rights.

Ben
  • Industry: Law Practice
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/6/2023

Review of Timesolve after 3 1/2 years

Great replacement for Timeslips, just when I needed it the most (at beginning of Covid)!

Pros

Simpler and more intuitive than Timslips, which it replaced. Great customer support. Build as a cloud solution, which Timeslips wasn't.

Cons

I would like some more flexibility with the layouts and task assignments

Alternatives Considered

AbacusLaw

Reasons for Choosing TimeSolv Legal Billing

Timeslips was obsolete and not set up for internet practice

Reasons for Switching to TimeSolv Legal Billing

Dedicated time program, better product
Sharla
  • Industry: Law Practice
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/8/2023

The easiest billing and accounting system I have ever used.

Pros

I have used several different programs over the years. Timesolv is the most user friendly of any of those I have ever used.

Cons

Some of the management tools are hidden a bit and take some time to discover and learn.

Theresa
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
3
Customer Support
5

5
Reviewed on 21/6/2023

Fortner Law Office Review

Excellent

Pros

There is someone available to train all the time (at your fingertips). Request and you get help.

Cons

Not sure yet, we are just getting started.

Jeff
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/6/2023

Extremely happy with TimeSolv

Very satisfied with TimeSolv. Much simpler getting bills out, tracking payments, and monitoring firm productivity.

Pros

Easy integration into small practice of 3 attorneys; transition was great and received a lot of support from TimeSolv. Billing is simple and convenient. Also appreciate the ability to easily track productivity and matter progress. Also, customer support with any questions has been outstanding. I get prompt email responses to any questions that arise, as well as fast and very competent support over zoom.

Cons

I would like to see statements printed with invoices, instead of two separate steps.

Don
  • Industry: Law Practice
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/6/2023

TimeSolv is the best. Tianne is a life-saver.

Quick and easy to get paid.

Pros

Ease of time entry. Ease of Billing. And everything else.

Cons

I can't think of any Cons at this time, but if there were any I would probably remember.

Lisa
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/6/2023

Fantastic and Simple to use

Fantastic. Customer service goes above and beyond, always available and friendly.

Pros

Ease of use, and it reminds me to bill more of my time than prior to its use.

Cons

Inability to create custom fields in some areas

Alternatives Considered

Clio

Reasons for Switching to TimeSolv Legal Billing

In person demo at conference
Douglas
  • Industry: Law Practice
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 28/6/2023

Law Office Billing

Pleasant.

Pros

I love shortcuts while billing clients so when items automatically populate such as names and descriptive words, that saves me time and makes billing less painful.

Cons

Can't bill to the quarter hour.The set-up for new clients is too lengthy.

Teresa
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 24/6/2023

New Client using TimeSolv, but very impressed.

Pros

The customer service is A+ and you never ever feel any question isn't necessary. This is a well educated team and we are new, but extremely happy with our choice.

Cons

The integration has been difficult and I believe there is a learning curve, but we are coming from very old software, so it was expected. So far, no dislikes.

Susan
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 21/8/2023

TimeSolv for Law Practice

Pros

TimeSolv is user friendly and customer service is awesome.

Cons

The hourly rate feature could be easier to manage.

Courtney
  • Industry: Legal Services
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/8/2023

Great Product

Pros

It is very easy to use and they always have someone on call to help you with any questions.

Cons

There are a lot of features so it takes some time to get everything exactly how you want it.

Christine
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 16/6/2023

Made it all easier

None

Pros

Easy to use . Integrates payable and receivable

Cons

Would like it to be easier to write off charges

Bill
  • Industry: Law Practice
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 28/3/2023

So far, so good.

So far- based on two months - the system is acceptable. As I get more familiar with the features, I believe it will become more satisfactory.

Pros

The TimeSolv system offers relatively simple timekeeping, billing and invoicing, and does not include a lot of unnecesasary features, such as accounting, client management, document management

Cons

Still a bit tricky to know where all of the buttons are located in order to modify aspects of the timekeeping and billing

Patrick
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
1
Functionality
2
Ease of Use
2
Customer Support
1

1
Reviewed on 22/7/2024

Very Unethical Company

Terrible company. No customer support.

Pros

The problem I had is that when i closed my firm the company would not acknowledge my contact with them and they would not stop billing my corprate credit card.

Cons

They over charged my firm by about 5 months.

Tia
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
3
Customer Support
5

4
Reviewed on 21/8/2023

6 month review

Having an affordable real-time billing system and accepting payments through this system is exactly what we needed. I do like that the matters are broken out so the attorneys can see how much time was invested per matter.

Pros

The price was what attracted me to TS in the beginning. I like how the billing statements break out each matter into individual billing sections. [sensitive content hidden] in customer service has been exceptional for my office coordinator to work with in addressing issues we have run into. We have utilized the training videos on numerous occasions and that is a very helpful resource. I like the layout of the financial analytics.

Cons

There are aspects of the software that do not fit our need such as giving a credit for prepaid time at the end of the statement. It seems there have been several occasions where my office coordinator has had to figure out "work arounds". I would like to be able to change font sizes on invoices.

Alternatives Considered

QuickBooks Online, Clio and Lawmatics

Reasons for Choosing TimeSolv Legal Billing

Our business had grown past what Freshbooks had to offer. We needed a more robust billing and time keeping system.

Reasons for Switching to TimeSolv Legal Billing

Price
Debra
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/8/2023

Timesolv Solves and Saves Time

I have had a great experience with Timesolv. Always attentive if I have an issue.

Pros

The ease of creating a new client, creating an invoice, drafting and finalizing.

Cons

It would be nice if when we create a new client we could input the billable rate in the client info portion and therefore the billable rate for the client was automatically inserted in each of their matters.

Taylor
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/8/2023

Billing made easy!

TimeSolv has allowed me and my coworkers to seamlessly transition to working from home and hybrid work and still maintain our profitabilty.

Pros

I LOVE how organized this has made our company. I truly believe that we catch more billable entries with this software and that ultimately gives us more income.

Cons

The contacts for clients is terrible. I have worked with the tech team many times and it still sucks. That is ok. I also am not that excited about how it also no longer syncs with my quickbooks enterprise so I have to manually put in the invoice amounts and the payments.

Alternatives Considered

QuickBooks Desktop

Reasons for Switching to TimeSolv Legal Billing

Online access and the app.
Colleen
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/8/2023

TimeSolv gets it done

Compared to other systems that I have used, TimeSolv is head and shoulders above the rest at this time.

Pros

The ease of creating new clients and matters is very beneficial. If work has been started on a new client and the matter is not yet opened, we have the option of using a generic matter until the new client is added and the matter is active.

Cons

There are some necessary steps that are counter-intuitive and therefore, mistakes happen when creating new client matters.Also, it would be great if the system could track the close of the last billing cycle. We close billing at odd times toward month-end, and it is difficult to remember where the new billing cycle begins.

Stephanie
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
5
Customer Support
4

4
Reviewed on 22/8/2023

TimeSolv Review

Billing with this program is easy. I like the mass billing, but I don't use it much as I still have to change the files before I submit to insurance companies to comply with their billing standards.

Pros

This product was easy to setup, customer service is great as well. Producing invoices was easy which made the switch seamless.

Cons

I would like to see more form document choices. I came from using Amicus and the choices of codes I had to create form documents was great. I can't create many form documents with the choices I have. I feel that would give this product more marketability. Less time spent on a document that is going to get a write down once submitted to the insurance company for help many attorneys and their staff.

Helen
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/8/2023

Excellent product, great service, couldn't be hppier

Like most lawyers, I find billing and invoicing to be tedious. It's my least favorite aspect of the business. I used another product (Sage) for many years. It made me pull my hair out with frustration, as everything about it was clunky and difficult to use. TimeSolv is by contrast, easy and even pleasant to use. What a game changer. I highly recommend it.

Pros

TimeSolve is so easy to use!! I like the customer service, too. Though everything about the interface is fairly intuitive, occasionally I need help. Whenever I do, the staff promptly replies, with the information I need clearly stated. It's a great product.

Cons

I cannot think of a single thing that I don't like about TimeSolve Legal Billing, or about its installation.

Brandon
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 31/1/2024

Don't waste your time!

This company is not competent enough to handle our business. They want a bunch personal information from you but when pinned down on why, they have no idea. Just a bunch of drones checking off on a box. When you ask them for a copy of their data protection privacy policies, they clearly have no idea what that is or refuse to provide it. Most likely they are selling your private information to the lowest bidder. When you confront them about, very hostile. I am so glad we caught on to this nightmare before we really started working with them.

Pros

I don't! Please don't waste your time. Very unlikely you will get past the setup process.

Cons

The company's support and ability to completely waste our time.

Alterraon
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 8/9/2023

Personal Experience

I regret paying ahead of time for a full year. I would have canceled with-in the first month. Be careful as they will automatically charge your account and they will not follow their own terms and conditions.

Pros

Nothing really, this system made my billing worse, and it actually put be 4 months behind on my billing. Horrible experience

Cons

Their invoicing, customer service, when you schedule an online meeting, they never show up, you have contacted the manager to receive any assistance, you get different answers from different people. They are unable to give refunds or credit you back for things you should not have been billed for.

Nancy
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/8/2023

Great, easy to use software for consulting invoicing

TimeSolv was the answer for our consulting business. Easy to capture billable hours and expenses and easy to invoice customers.

Pros

The invoicing features are very easy to use. What used to take me hours to prepare / process invoices, now takes me about a 1/4 of the time.The features for recording billable hours and expenses is very easy to use.

Cons

If the product was a little easier to integrate with other systems, that would be nice.

A Shawn
  • Industry: Law Practice
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/6/2023

Superior to TimeSlips

Pros

I was a loyal TimeSlips user for 20 years, and before that I used TABS. Four years ago, I needed a cloud based billing application with features not offered by TimeSlips. I also wanted an application that had a friendly user interface, could generate reports that I was accustomed to using, would not charge me annual maintenance fees, and could import my historical TimeSlips data. TimeSolv was the answer! I love it.

Cons

The reports are not exactly the same as the ones I had been used to over 20 years with TimeSlips, but close enough. The TimeSolv reports look better.

Jeffrey
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 25/8/2023

Legal Billing program

My overall experience has been excellent. It is the best billing program I have used.

Pros

The time entries and expense entries are very easy to use. Generating invoices are also easy and very flexible. These critical functions are easy to use.

Cons

There are times that the answer to a question or problem are not easy to find. It is more difficult to eliminate a matter or client than it should be.

Danielle
  • Industry: Law Practice
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 21/8/2023

Great Product

It has been very user friendly, we have been using the product for 1 year and have found it to be a wonderful product.

Pros

I really like how easy it is to add clients, time, and expenses. The Help section is a great feature that I have found very helpful.

Cons

The only thing that I have noticed that is a small nuisance is that when I add a new person to our system (attorney, paralegal, etc..) When I have set up different fees for certain matters, their rates does not automatically adjust and so we don't always notice the difference until we are billing, if we catch it at all which can be an issue if we are billing at the wrong rate.

Betty
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/8/2023

Incredibly User-Friendly

TimeSolv has been a life saver for our firm! It is faster, easier, more customizable, and less expensive than Tabs3 that we were using--plus the customer service is unheard of in our day and age.

Pros

I love that I can easily navigate the program. I figured how to do all the basic functions I needed within about 10 minutes on my own, without help. If you can do a Google search or use Facebook, you can use this program!

Cons

TimeSolv's conversion team was phenomenal. The difficulty was getting our data converted from Tabs3 because of how we did it (we didn't transfer all data, only some of the attorneys' data). This meant we did have to do some manual data entry to complete the conversion. It would have been great not to have to do that. But it was such a small thing in comparison to all the benefits of TimeSolv. And it was only a one-time thing.

Zachary
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 21/8/2023

Very user friendly time keeping and billing software

Overall, excellent. We love TimeSolv as a firm.

Pros

Very user friendly. Easy to use. Intuitive. Helpful customer service.

Cons

There are certain things that could be added that would make it better/easier to use. For example, I'd like to be able to select multiple time entries and delete or manipulate them at one time. I would also like to be able to edit time entries without losing the original number of hours billed.

Alternatives Considered

Clio

Reasons for Switching to TimeSolv Legal Billing

Clio seemed more complicated to use. TimeSolv is straightforward, no b.s.
Rachael
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 21/8/2023

TimeSolve 1st Rating

Good - TimeSolv gives me the basics of what I needed for client time tracking and staff time tracking simultaneously

Pros

The ability to track staff time for clients at the same time as staff worked hours

Cons

The Payroll hours for my staff is a lot of work to get when they started and when they ended so I can pay them - Invoice creation has too many steps

Alternatives Considered

Mango

Reasons for Switching to TimeSolv Legal Billing

Mango - lied and said your company was in breach of contract by even presenting to me and that the rep could be in legal trouble for doing so...but found out that was all a lie...They were much cheaper, but your rep did not lie!!
Christopher
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 13/9/2023

I can't say enough good things....

I used to suffer from system crashes, corrupt data cells, and print failures. Not anymore

Pros

I run an established legal research and consulting service. I switched to TimeSolv after using the same PC based software for over 20 years. After the bugs in the ancient software became too much to handle, a friend recommended TimeSolv. I can't say enough good things about this application. The set up and conversion fo my data was a breeze, thanks to their conversion team. The app is super easy to use. I cut my invoice generation time by 2/3 and it is super easy to enter time on the go, whether at my PC or on my phone. The customer service and support is outstanding. Highly recommend

Cons

I don't use the trust accounting features yet, but will if the circumstances warrant.

Robert
  • Industry: Law Practice
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 23/8/2023

Fullfills my Needs

I have only been using the program for 3 months of billing. I expect that over time I will tweak it to work better for me.

Pros

It had more options of similar programs for customizing the bill formate.

Cons

It has lots of options. I have not explored all of them. I expect to in the future and tweak the program to work better for me. On the con side, so may options make it difficult to set up in the first instance.

Alternatives Considered

Sage Timeslips

Reasons for Choosing TimeSolv Legal Billing

My old program was from 2005. It was developing glitches with my current operating system. It was only a matter of time until it became non-functional and could have lost my capability to access my data. The updated version of Timeslips was too expensive for my budget.

Switched From

Sage Timeslips

Reasons for Switching to TimeSolv Legal Billing

It appeared to have the versatility and was within my budget.
Ron
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 21/8/2023

Good product

Good

Pros

Time and expense tracking. That fact that it is also an online product.

Cons

There is not anything I can say that I do not like. The way the product functions suits my needs.

Shawn
  • Industry: Legal Services
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 21/8/2023

Timesolv User

This helps me account for my time with clients, paying myself from client accounts, and accurately billing clients with description of services rendered.

Pros

Ease of use with entering time spent on a project/client. Invoicing to clients is very easy.

Cons

Invoices to not account for time spent after a payment is made.

Ilene
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 23/1/2024

TimeSolv = Greatness

Overall, great experience, but that experience has only been great because of the customer support/service I received from specialists such as [sensitive content hidden]. They make TimeSolv a great option for legal billing, because they go above and beyond to help you.

Pros

Ease of learning the system
Zoom meetings with specialists to help
OUTSTANDING customer service by specialists mentioned above
Easy to send invoices
Easy to split invoices

Cons

The general link to schedule an online meeting with a specialist was one of my favorite features, and it has recently been removed from the site. Now, it's not as easy to schedule meetings when you need assistance.

Murray
  • Industry: Law Practice
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/8/2023

Great product and hard to beat price to boot!

I have had very little problems navigating the program. When I have a question I can email my account representative who quickly responds with the answer. Customer service is important.

Pros

I found the software fairly intuitive and fairly easy to navigate thru on a daily basis. Liked to set up much better that several other competing products that I had presentations for. The price is a perk as well.

Cons

Thus far I have not found anything that I would target as a con.

Scott
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/8/2023

Time & Billing

Good to excellent.

Pros

The ease with which time, expense, and billing is created and maintained is highly beneficial.

Cons

There is a complex path to find certain toggles or specific information tables to modify.

Melanie
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/8/2023

Happy with product

We have been satisfied with the sales team and the support.

Pros

That it says "No Charge" on the bill when it's a no charge item.

Cons

There isn't anything - I have been happy with all items I've tried.

Gerald
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 7/9/2023

Great, easy-to-use billing software

Pros

It's easy to boot up, easy to use, easy to call up client matters for billing, has a lot of features that come in handy.

Cons

It's a little difficult to figure out what you've already billed on a particular matter, as it seems you have to actually create an invoice to see that info and then delete the invoice once you've reviewed what you want to review.

651 reviews

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