About Zoho Mail

Zoho Mail, a secure, business-oriented email service, is made to cater to all your emailing needs. With top-notch collaboration and communication features, Zoho Mail offers much more than your usual inbox. Unique and custom email address Increase your brand visibility and credibility with a custom email address using your domain name. With Zoho Mail, you can add multiple domains, users, and alias addresses for a single user, all under the same organization. Make sure your emails always look their professional best. An inbox with a suite of apps Zoho Mail provides you with an integrated calendar to manage all your events, contacts to manage your personal and official acquaintances, tasks to manage your workload, notes to jot down everything on your mind, and bookmarks to keep a track of necessary webpages, all directly from your inbox. Be more productive with everything you need in one window. Extensive Integration In addition to integrations within Zoho applications, Zoho Mail also supports third-party integrations with all your favorite applications. Have an integration idea that would benefit everyone in your organization? You can easily create your own with Zoho Mail's code-free Developer Space. Modern collaboration tools for a modern inbox Make your conversations more productive with Zoho Mail's collaboration features. With Zoho Mail Streams, a social media-style integration platform, you can collaborate with your colleagues by simply @ tagging them in your emails, folders, and drafts and avoid the hassle of email forwarding. Admin Console for centralized management Make sure your users conform to your company's policies by centrally managing all emails. Give access to only a select set of users to manage your organization's password policies, user management, email delivery, and retention, among other things. Zoho Mail also offers extensive audit logs and other reports to help track administrator operations. Switch with our secure migration tools Our migration tools are designed to help you bring all data from your previous email service in the easiest and fastest way possible. Are you using Google Workspace or Office 365? Migrate with just one-click and sit back. If you want to check the status of your migration, Zoho Mail allows you to track the progress of your switch in real-time. Enterprise features While Zoho Mail offers everything your normal email service does, like out of office settings and custom email signatures, we go one step further and give you enterprise-ready email that is scalable and customizable. With S/MIME, Huge Attachments capabilities, White Labeling, Spam Processing, and many others features, we make sure you have everything you need to effectively run your business. Carry your email with you wherever you go with our offline mode and mobile apps in addition to our desktop app. Enjoy Zoho Mail Lite—the Zoho Mail Desktop App, available for your Mac, Windows, and Linux operating systems. Take your emailing experience to the next level with Zoho Mail.
Zoho Mail Software - Zoho Mail - All-in-one view
Zoho Mail Software - Zoho Calendar
Zoho Mail Software - Bookmarks
Zoho Mail Software - Instant Communication
Zoho Mail Software - Collaboration
Zoho Mail Software - Filters
Zoho Mail video
Zoho Mail Software - Zoho Mail - All-in-one view - thumbnail
Zoho Mail Software - Zoho Calendar - thumbnail
Zoho Mail Software - Bookmarks - thumbnail
Zoho Mail Software - Instant Communication - thumbnail
Zoho Mail Software - Collaboration - thumbnail

Zoho Mail pricing

Zoho Mail has a free version and offers a free trial. Zoho Mail paid version starts at US$1.00/month.

Starting Price:
US$1.00/month
Free Version:
Yes
Free trial:
Yes

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Browse Zoho Mail Reviews

1,041 of 1,041 reviews
Sort by:
MD Imtiaz
MD Imtiaz
  • Industry: Computer Networking
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/1/2025

Best free but effective product

I am using zoho mail for the last 5 years, and it is really amazing

Pros

It is free to use for a person with enough storage

Cons

They provide 5 user for totally free with 5GB storage

MARIE-FRANCE
  • Industry: Music
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/2/2025

Great email interface with additional options

Great experience, I've opened the account in 2020 I think and so far it has been great. I was looking for a platform through which I could use my domain's name and when I found out about Zoho I've been using it since. I need to book shows for my band and festivals and the possibility of sending out emails on a specific date and multiple times is very useful to plan out these sendings. Also, the fact that I can activate an opening notification in case the other email accepts it is very useful too to track my opening rate without using a newsletter platform.

Pros

I really love having discovered ZOHO, I use it to manage a professional email extension (@companyname.com...) and the features like its lightness and especially the multiple options for sending out scheduled emails on a specific, time, day, date and repeatedly as you wish are my favorite options.

Cons

I really don't have a con about Zoho Mail so far.

Nikita
Nikita
  • Industry: Machinery
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Functionality
1
Ease of Use
2
Customer Support
1

3
Reviewed on 26/6/2024

The Most Basic Mail Tool from Zoho

We use it as catcher mailboxes and email monitoring. However, when we were setting it up for our sales team we decided to remain with outlook due to more functionality.

Pros

Easy to setup and deploy in existing Zoho environment, capturing contacts and leads that were there before. Merging contacts with Outlook upon initial setup was also simple.

Cons

Less features than Outlook.
Many interconnected features with Zoho CRM feel useless.
Overall, we saw no benefit of using this over Outlook.

Helen
  • Industry: Food & Beverages
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 16/12/2024

So happy I found Zoho years ago

Superbly happy. Their free business email and invoicing software, partnered with Stripe, has been great for me.

Pros

Always been extremely happy with Zoho's email and invoicing software for my business - I have been with them for several years, on the free option, and it's been brilliant. I have a small but busy cake and wedding cakes business.

Cons

I can't archive my processed invoices! That's my only criticism.

Alternatives Considered

Gmail

Reasons for Switching to Zoho Mail

Offered invoicing software which seemed slick
Laurens
  • Industry: Information Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 6/3/2025

Zoho's the way to go

Fast, reliable, feature-packed whether you get the application suite or start with the free e-mail service as I did.

Pros

I've experienced very good reliability over 3 or so years that I've been using the service as a one-man band.

Cons

The obvious integrations aren't relevant to me, so they clutter up the interface a bit. Something more streamlined would be useful.

Maddie
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 3/3/2025

convenient email forwarder!

I use my Zoho email as a forwarder basically so that i can have a custom domain but it all goes to my main gmail inbox which makes everything super convenient.

Pros

Much cheaper than Google One Suite so I appreciate that!

Cons

A bit clunky at times, felt hard to set up and organize appropriately. works well to forward emails to gmail tho!

Jon
  • Industry: Research
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/2/2025

Great webmail service for a personal domain

I was looking for an easy way to handle mail for my personal domain, and Zoho has great tools and options for making that happen.

Pros

Good configurability, easy to find the administrative options you need.

Cons

I didn't really hit any roadblocks. I was hoping to be able to automatically forward emails received in one of the inboxes to two different external inboxes, but it looks like that's only available with the paid options. Hard to complain about that though.

Alternatives Considered

Gmail and ProtonMail

Reasons for Switching to Zoho Mail

More affordable with the features I needed.
Patrick
  • Industry: Import & Export
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

5
Reviewed on 24/1/2025

Zoho Mail experience

Experience has been fruitful and happy using the Zoho Mail

Pros

I am happy with the kind of services provided. It fulfills my needs without any hassles

Cons

I have not come across anything negative in usage of the application

Aswin
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/2/2025

zoho the simplest mail service

it was good to use zoho mail which having a very good interface also.

Pros

A simple mail service with lots of options.

Cons

mail configuration was a little bit complicated.

Pawel
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
3
Customer Support
4

4
Reviewed on 18/1/2025

Good email client

Overall it's a good email client but there's a learning curve

Pros

It allows us to setup work email addresses and manage mail accounts

Cons

I found it about complicated when setting up new users

Manjula
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 2/9/2024

Great email service

Pros

great email service. wish I have more free space as we are small business cannot afford a paying packages.

Cons

web interface getting slow sometimes. otherwise no issue.

Kierra
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/4/2024

Zoho Mail For Businesses - Highly Recommend

Pros

I love Zoho mail! The interface is really clean and professional. The security is top notch, and I love the way it connects within the Zoho suite.

Cons

I get a ton of emails daily and like using the search feature, but it’s a little limiting because you can only search one topic at a time. If I’m trying to reference multiple emails at once, it would be amazing to have multiple search tabs open.

Ahmed
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/11/2024

best free email provider ever

best platform ever , easy to use and communication with customer support is the best and No ads

Pros

the free plan and all the features
it is enough that there is no ads

Cons

no thing all the features is great form.

Balaji
Balaji
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
3

4
Reviewed on 18/7/2024

Zoho Mail: Budget-Friendly with Limitations

Zoho Mail's pricing and email templates make it a best and cost-effective choice for small and medium-sized business. Its connectivity with other Zoho products is an huge advantage. However, its limited storage and slow email sync might be inconvenient, and its automation functions are not user friendly to create.

Pros

Number one advantage is about the cost. Its more affordable for small and medium size business to implement. Around 1 dollar per user with 5gb storage is a great option to start with. Also their email template options are a good addition. Since zoho has wide verity of product option, we can integrate them easily here.

Cons

Though the initial package is an advantage, the storage capacity is a small amount. occasionally I feel the email sync is not that fast. I personally feel the automation building is not easy to work with.

Ahliman
  • Industry: Internet
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/8/2024

If you manage multiple domains it is a perfect solution

I am a developer and I have a lot of side projects. A side project means a domain name and we always need a custom email for each domain like [email protected].

It is very expensive if you have more than 5 or 10 domains and not all hosting providers give you the ability to create theses. And creating an email account for each of them is very anoying because we have to manage all accounts one by one etc. etc.

With Zoho Mail I pay only about 10EUR per year to be able to get only one account and create an email address for each domain I have and receive all in one place

Pros

It is very cheap and the interface is really easy to use/understand compared to other services.

Cons

Sometimes it is buggy, like I delete an email and it still there few times later, I don't really understand why but it happens randomly and not every time so it is ok for me

Chris
  • Industry: Civil Engineering
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/7/2024

Zoho Mail - a good email management system

Zoho Mail is the best alternative to email platforms like Gmail and Outlook. Zoho offers great services for the price and the fact that you can integrate easily with other Zoho apps is an important thing to mention.

Pros

The mail management is easy and I really like the Zoho user interface. It has all the expensive features from other email clients at the most reasonable price on the market. Setting up the account and email addresses is straightforward and fast. Support team is fast and communicative and they will help with anything.

Cons

There are no cons for Zoho Mail from my side.

Mahmoud
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/1/2025

Best mail service ever

We are 4 yrs old at Zoho, and never went through any bad experience

Pros

Best of Best mail service that I encourage each company to shift to

Cons

Awesome dashboard
Many features
stable service

Noah
Noah
  • Industry: Photography
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

5
Reviewed on 28/2/2024

Favourite Email Client

Pros

I like that I can set up businesses with 5 free domains at no expense to myself.

Cons

I don't like the layout the most and how when I use it on my laptop screen and have multiple tabs open it cuts even the first one off.

Diwakar Dixit
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/3/2024

Zoho mail is all you need

Pros

I have been a zoho customer for almost 4 years. I have setup basic account which gives me 5GB per user and i can create upto 10 users. It has inbuilt bookmark, spam control, notes and calander. customer support is awesome. I recently had issues with MX record and the customer service responded within 2 hours resolving my issue eventhough i have basic account with zoho for the domain I own. Support POP3 and IMAP.

Cons

I have not see any issues with zoho as i have given every feature i am looking for in an email.

George
  • Industry: Human Resources
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/6/2024

Zoho Mail

Overwall Zoho Mail is a good alternative to other costly email clients. Integrates very well with other Zoho apps.

Pros

Zoho Mail is easy to setup and use. The email client has all the features that an expensive one has at a fraction of the cost. Customizing signatures and autoresponders is easy, and using it even in the free version gives a lot of helpful premium features.

Cons

IMAP and POP features are available only on paid plans.

Yvvie
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 30/5/2024

Excellent Mail service

Best inbox for accessing and managing emails professionally.

Pros

Zoho mail is amazing, very professional and has a lot of features for the price. As a small business owner, I am able to manage my email communications professionally. I highly recommend!

Cons

I have used Zoho for the past 5 years and I have not experienced any shortcomings yet.

Bogdan Alexandu
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/6/2024

Good alternative for Expensive email clients

Overall, Zoho Mail is a good and cheaper alternative for more expensive emails clients on the market. Is easy to setup and features offered are the same as the other more costly services.

Pros

Setting up the Zoho Mail is very easy if you have acces to the DNS records. The email client have a beautiful and intuitive user interface. Setting up the DKIM is easy to be sure that your emails will land in the inbox.

Cons

No cons for Zoho Mail, everything works good.

Kevin
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 2/11/2024

Solid, cheap/free and dependable

I would recommend this for any custom domain emails.

Pros

Custom domain emails, free plan that's relatively flexible. App is wonderful, so is their desktop client.

Cons

They're slowly inching their model to less free options.

Nilesh
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 14/11/2023

Regular user of zoho mail since 2018

I am very happy with using it since 2018....I shal recommend it to use it ones you will forget gmail and all.

Pros

It is very easy to use and can be use in mobile as well...
So no need to moniter desktop for mail,
It is as easy as to handle wallet in pocket .

Cons

There is no such thing as regular user I found in zoho mail.

Alternatives Considered

Church Windows

Switched From

Gmail
Victoria
Victoria
  • Industry: Pharmaceuticals
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 16/8/2023

Excellent mail management tool.

I have been using Zoho Mail for a long time because it provides me with an excellent service for managing my emails.It allows me to keep my inbox free of unwanted emails with a fast and powerful detection system.It also provides me with antivirus protection that helps me eliminate any threats that may exist.It helps me manage my emails better by allowing me to share them in a real-time chat conversation.

Pros

It is a tool that helps me get organized and allows me to work directly with other people.With its integrated calendar, it allows me to manage and schedule appointments, work meetings and important events.The undo function is very useful, it allows me to recover emails sent by mistake.It provides filters to store emails in specific folders to make them easier to find.

Cons

In the years that I have been using Zoho Mail, it has not caused me any problems, it has always worked very well with all its available features.

Jason
  • Industry: Consumer Goods
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 29/7/2024

Zoho provides a rich suite of office software that just works from day 1.

Overall my experience with Zoho Mail has been better than I expected. I am convinced that it is of business class quality.

Pros

* SETUP AND ADMINISTRATION:
The Zoho Mail software service was a breeze to set up through the intuitive online portal. While you have a powerful authority and control oveer the technical details of your configuration, the administration portal gives a balanced level of abstraction and sensible default parameters to make the setup process quick and easy.

* EASE OF USE, OPEN STANDARDS AND EXTENDED FEATURES:
Zoho does not get in your way. All the standard protocol options are available, which makes this solution compatible with any mail user client software you prefer to use, from any web browser or the optional cross platform downloadable Zoho email client, or any standard mail (POP/SMTP) client you wish. There are no proprietary nor complicated modifications to the standard mail protocols.

* SELF SERVICE AND DEPENDABLE
The entire platform is self service from advanced administration and configuration, to daily usage at the user level. I have never had to call tech support in all the years I have been using the service, and I have never noticed any disruption to service nor any issue with availability of the service.

* SECURITY OPTIONS:
There are several methods supported for keeping your mail secure so only authorized access is granted once authenticated. Basic auth, multi-factor, and others if I recall correctly. There are options to delegate administrative rights to users as needed also.

Im summary, Zoho does not restrict the control you have over your email service and provides straight forward options for managing your service, is consistently reliable, and rich in features that you can add or remove yourself, as needed. It just works!

Cons

Disclosure: I am using the personal entry level offering from Zoho. This makes the service all the more impressive to me, because it has continued flawlessly for years in my case, as if I were on a bigger business plan with strict SLA's. I might be mistaken, but I believe Zoho had all of this functionality and powerful control long before any of the bigger names in email services did, and even today I believe the others will be more expensive to unlock the features Zoho provides out of the box on the entry level plan.

Daras
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Functionality
5
Ease of Use
5
Customer Support
3

4
Reviewed on 29/5/2024

Good for Smaller Businesses

Pros

I liked the ease of use and the features of Zoho Mail. The product was easy to use, and we found some of the APIs to be very helpful. In addition, it was relatively inexpensive and offered to us with a free trial, but it should be noted that the trial does not include all of the features. Furthermore, Zoho Mail was able to compete and offer personalized attention to our account when it came to pricing, and what we could afford as a small business.

Cons

Unfortunately, the free trial was not as represented. It does not let you explore too much, and is mainly for testing, although that is to be expected at this price point. Besides that, managing contacts was somewhat difficult, and onboarding contact lists took a lot longer to process than other sites we have since used.

Niall
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 3/12/2024

Brilliant and reliable

Pros

It's just brilliant - does exactly what it's supposed to do and very reliably!

Cons

Nothing to dislike really - if anything there are too many good features to choose from!

Alternatives Considered

Gmail

Reasons for Choosing Zoho Mail

Ran out of space, poor customer service!

Switched From

Gmail

Reasons for Switching to Zoho Mail

Price features and.. it's not Google - right?!
Karthikeyan
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
2
Customer Support
5

5
Reviewed on 1/1/2025

Zoho Mail operatability

Ok. I will not say gr8 experience but good

Pros

One stop shop for SME business
One stop shop for SME business
One stop shop for SME business
One stop shop for SME business

Cons

brower compatability , mobil compatability and navigation issues
another point compared to gmail zoho mail receipt of email with attachment timing is much slower in microseconds may be !

Jesús
Jesús
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
0

5
Reviewed on 7/1/2025

The only one free host for your inbox

Could not find any other free email inbox host.

Pros

Free email inbox hosting after a fast setup.

Cons

Nothing by now. It's so good it looks like it does not need advertising.

Alternatives Considered

ProtonMail

Reasons for Choosing Zoho Mail

Cost was the only reason, so... There you have.

Switched From

Gmail

Reasons for Switching to Zoho Mail

Cost was the only reason, so... There you have.
Matthew
  • Industry: Telecommunications
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 18/7/2024

Cost-effective email domain provider with loads of features and third-party integrations

I have used Zoho Mail for over two years as an email domain provider for my part-time IT consulting business. After paying only 16 dollars a year for an email domain, I expected an inferior product. After months of continuous use, I realized I was getting a bargain. Their platform is quite robust, considering you are given many integration options, both white-label and third-party.

Pros

I am fond of the simplicity of the user interface, and how easy it is to navigate all the features and functionality of the platform such as creating and reading emails, syncing events to your calendar, and accessing the host of white-label features and third-party integrations that allow you to sync it with your other business systems like Google Workspace or Microsoft 365. The $16 annual price tag for a starter account is a wise choice in today's marketplace, making it perfect for any budget-conscious entrepreneur looking for a quality email domain provider that can also be coupled with a robust and cost-effective CRM.

Cons

I couldn't find any drawbacks for my particular use case, only it would be nice to see some visual or functional updates in the future. The GUI, although easy to navigate, is not visually appealing.

Richard
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 1/6/2024

My Go To Alternative to Google and Microsoft Mail

Excellent. I recommend it to my customers over Google or Microsoft, especially when pricing is a key consideration. If they just want reliable email without all the paid extra add-ons ( eg spreadsheets, word processors etc) then Zoho is the best choice

Pros

The pricing for zohomail is what first attracted me to it. It is 50%+ cheaper than most commercial alternatives yet it has all the features that they do.

Cons

Nothing. I like it all. There is a small learning curve to it, but that is true of any new software.

Gianfranco
  • Industry: Education Management
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/10/2024

High Performance mail experience

I have my company address with you and always I receive a great service and no cost for only mail service.

Pros

Easy and fast. Also free service for personal usage.

Cons

I do not have any inconvenience using the Zoho mail service. In the beginning, I had a few days of adjustments, but your client service helped me fast and very gently.

Oussama
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
3

5
Reviewed on 7/8/2024

Gmail service

It's a service similar to Gmail but more affordable.

Pros

It's very reliable. I use it with a personal domain name, and it very affordable in comparison to others. Once you get this up and running it's stable.

Cons

I have to think really hard for this. I use this service with my whole household. Maybe the email quota which gives 5GB per mailbox is not a lot.

Samuel
  • Industry: Logistics & Supply Chain
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 23/11/2024

Good product, cheap pricing

I enjoy using Zoho mail both on desktop and mobile app, I was able to easily point it to my domain and create and manage many emails of the team.

Pros

Modern and clean mail interface both on desktop and mobile

Cons

It takes time for update to mail settings to reflect on mobile

Alternatives Considered

Microsoft Outlook

Reasons for Switching to Zoho Mail

Relative cheaper with similar features and look
Frank
  • Industry: Telecommunications
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/8/2024

Stop looking elsewhere, start growing today!

I use it on various domains. Helps me stay on top of my game and my business grows thanks to Zoho Mail.

Pros

Easy to set up, manually or through their wizards: you´ve got this!

Cons

Honestly, I have not 1 single complaint.

Alternatives Considered

GoDaddy Studio

Reasons for Choosing Zoho Mail

they lack features that zoho offers at no extra cost

Switched From

Google Workspace

Reasons for Switching to Zoho Mail

You´ve been good to me and my business in the past and Im thankful
Charles
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 3/11/2024

Zoho mail happy user.

I have used Zoho main for more than 6 months and it has great mail service and features for managing my calendar as well as tasks. It easy to use and gets the job done. Highly recommended!

Pros

Zoho mail has tons of easy to use and helpful features. It is a one stop shop for email and organization.

Cons

The only issue is the newsletter folder, I'm not sure why it is there, I wish everything just was in the inbox. This may be a configuration issue that I haven't taken the time to investigate.

Theo
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 17/1/2024

The free email plan that offers everything

If you're a business owner or maybe just a private consumer who is looking for a reliable and cheap (or free) email solution, THIS IS THE WAY TO GO!
I have used many email providers before (GMX, Yahoo, Firemail, msn, Aol) and I can confidently say that this has been the best option for me. It has IMAP Sync, a nice interface and a lot of features.

Pros

- Very intuitive user interface
- Well-built applications for web, mobile and PC
- POP3/IMAP support WITHOUT needing to pay
- Sync is really fast

Cons

- Spam folder sometimes flags harmless emails, especially private emails with shorter subjects and less content

Brendah
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 1/5/2024

Best Free Business Email Management and Platform

Zoho has been a game-changer for my business. I have no regret in using it. It has helped me streamline my business and I'm pleased about that.

Pros

Very cheap and it's free
Set up is so easy and very fast
Does not limit access to the most important features
Fast email delivery

Cons

UI could use a little upgrading but it's still pretty

Shakiba
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/10/2024

personal email ? just zoho

no issue which five years of using zoho mail

Pros

no ad
reliable
personal domain
admin management

Cons

I did not face any

Iggie
  • Industry: Hospitality
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 7/12/2024

A great alternative to the main stream mail options

Pretty easy to figure out and get used to it. I've been using it for over a year with no issues.

Pros

It a great alternative to the main stream mail options. Free custom personal email address is a big plus. I recommend it. The use of templates is a great time saver.

Cons

It can be a tad slow every now and then, especially with the templates but no big deal. The app could use a couple more features such as blocking and reporting junk options but not a deal breaker. Very happy. Good job and thank you.

Rahul
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 18/8/2024

Effortless Email Migration from Rediff Mail to Zoho Mail comes with native beautifully...

Managing organizational email has become a breeze with Zoho Mail's centralized Admin console. I can confidently say that Zoho Mail is one of the best email service providers.

Pros

When I joined my organization, we were using Rediff mail, which had many security issues and didn't have native mobile access. So, we decided to move from Rediff mail. The whole process to Zoho Mail was seamless. Domain customization setup was extremely easy with no data loss. additionally, my team can use their email on their smartphone.

Cons

Some of the more advanced functionalities are only available in the higher-tier plans for which you have to spend more. However, the basic features of the Mail Lite Plan of Zohomail still provide everything you need for effective communication and management.

Geoff
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 20/8/2024

Excellent business-level control of Email

Pros

Easy full control of all accounts.
Great Security features.

Cons

Nothing really. A Linux app would be nice.

Alternatives Considered

Microsoft Exchange

Reasons for Switching to Zoho Mail

Easier implementation and deployment. Robust control
Anshul
Anshul
  • Industry: Information Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/4/2024

Best Email Software for developers

Zoho Mail is the best alternative to google workspace which provides multiple features in one single set up so we don't need to install any other app separately.

Pros

Zoho Mail has simple UI which makes it easy to work with. It has great marketing features along with email to collaborate with clients.

Cons

It has so basic design which is kind of old. I would love to have multiple option to customization.

Holly
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 24/5/2024

Efficiency and Security in One Package

Overall, Zoho Mail makes managing my email a breeze and helps me stay organized and productive.

Pros

It is really easy to use and customize. Knowing my info is safe with its strong security is a big relief too.

Cons

The basic functions work well, it would be beneficial to access more advanced tools without needing to upgrade to a pricier tier.

Amanda
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 17/8/2024

Zoho Mail is not good.

I'm very unsatisfied. The new features they've added seem designed to waste customers' time. Instead of making things easier, they’ve only made the process more complicated.

Pros

It’s extremely difficult to sign in—the passwordless sign-in methods often crash, making it feel like winning the lottery when you actually manage to log in.

Cons

so far nothing I like it, I am trying to sign in the account for this whole week, but unluckily I still can not sign in.

John
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/2/2024

Excellent Product for the Best Price!

A blessing. I have been blessed to have been able to use this service without a cost.

Pros

The first thing I liked was that it was free. I have a small business and I needed something to help get me by. This company has been a blessing for the past few years I have used it. I cannot afford to pay for a service like this. I am pleased with how well it compares to other, paid services like Microsoft. Just as good if not better. There are fewer privacy issues.

Cons

I do not have any negative things to say.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
1
Customer Support
0

4
Reviewed on 16/12/2024

Zoho Mail: Highlights and Drawbacks

Pros

Zoho Mail's clean UI, privacy focus and custom domains

Cons

Limited integrations, occasional lag, and basic free plan features

Liezel Jane
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/2/2024

Zoho Mail Review

User-Friendly Interface. Can set reminders to follow up on emails that require further action or attention

Pros

I find it intuitive to navigate. Appreciate the responsiveness and helpfulness of the support team in addressing their queries and issues.

Cons

Still figuring out Cons. I am a new user

Truong
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 15/7/2024

It;s good and worthy using Zoho Mail

It's a bit challenging at first, then things go smoothly, when I het used to with the system.

Pros

Visually- convenient tracking emails with three columns

Cons

The email and administrative functions (mail-admin and domain management) are not in the same interface, I have to browse two websites. I was confused setting up domain. More on-site instructions (while setting up email) be provided to user, for example, when I log-in Zoho the first time with my own domain email, it instructs me something like "a password has been sent to your email for your login". I could not log-in because I have terminated my email service before.

1,041 reviews

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