--- description: Review of CivicPlus Recreation Management Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: CivicPlus Recreation Management | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Facility Management Software](/directory/4310/cafm/software) > [CivicPlus Recreation Management](/software/426071/civicrec) # CivicPlus Recreation Management Canonical: https://www.softwareadvice.ie/software/426071/civicrec Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/426071/civicrec?page=2) > CivicPlus' Recreation Management solution is designed exclusively for local parks and rec departments by former parks and rec leaders. Its comprehensive activity, facility, membership, staff, volunteer, and point-of-sale features are easy for staff to update and custom-configure each season. In addition, its intuitive navigation and integrated online payment functionality make it easy for people to sign up for classes, reserve facilities, and pay for memberships online, from any device, at any time of the day or night, boosting department revenue and community engagement. With residents self-servicing their needs online, recreation staff members have more time to focus on the necessary community activity programing and park and facility maintenance initiatives, fostering positive resident interactions and improving the civic experience. Pricing is available upon request and support is extended via documentation, phone, email and other online measures. > > Verdict: Rated **4.3/5** by 47 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 47 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: CivicPlus - **Location**: Manhattan, US - **Founded**: 2007 ## Commercial Context - **Pricing model**: Usage Based - **Pricing Details**: Contact CivicPlus for pricing information - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Accounting - Activity Management - Activity Tracking - Alerts/Notifications - Attendance Management - Audit Trail - Barcode/Ticket Scanning - Billing & Invoicing - Booking Management - Calendar Management - Check-in/Check-out - Child Care - Class Scheduling - Communication Management - Contract/License Management - Customer Accounts - Customer Database - Customisable Forms ## Integrations (4 total) - CardPointe - Elavon - Forte - Global Payments Integrated ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Facility Management Software](https://www.softwareadvice.ie/directory/4310/cafm/software) ## Related Categories - [Facility Management Software](https://www.softwareadvice.ie/directory/4310/cafm/software) - [Government Software](https://www.softwareadvice.ie/directory/4240/government/software) - [Camp Management Software](https://www.softwareadvice.ie/directory/4435/camp-management/software) - [Municipal Government Software](https://www.softwareadvice.ie/directory/4681/municipal/software) - [Class Registration Software](https://www.softwareadvice.ie/directory/4580/class-registration/software) ## Alternatives 1. [RecDesk](https://www.softwareadvice.ie/software/84072/recdesk) — 4.6/5 (100 reviews) 2. [MyRec.com](https://www.softwareadvice.ie/software/187849/myrec-com) — 4.5/5 (164 reviews) 3. [DSE Rec](https://www.softwareadvice.ie/software/523032/DSE-Rec-Center) — 4.8/5 (20 reviews) 4. [ACTIVENet](https://www.softwareadvice.ie/software/33814/active-net) — 3.9/5 (83 reviews) 5. [RecTrac](https://www.softwareadvice.ie/software/465479/RecTrac) — 3.7/5 (23 reviews) ## Reviews ### "Overall this company has been really good to work with." — 5.0/5 > **Laura** | *13 July 2017* | Sports | Recommendation rating: 9.0/10 > > **Pros**: Relatively easy to use and new/updated features are always being added. Support team has been AWESOME\!\!\!\! > > **Cons**: Wish there was a little more detailed explanation of how to do certain functions. There are some functions that operate one way on one screen and different on another screen. > > It allows us to keep track of our building and pavilion rentals, register our sports programs, keep track of our concessions, and many other things. ----- ### "Great Support, Product, and Capabilities" — 5.0/5 > **Matt** | *14 May 2024* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: Amazing project manager. Very structured implementation process. Feature rich software and great customer support after go-live. > > **Cons**: limited capabilities on mobile version of back-office application using iOS devices (iPads and iPhones). We overcame this using Microsoft Surface Pro tablets. ----- ### "Not customer friendly." — 2.0/5 > **Jean** | *31 July 2023* | Recreational Facilities & Services | Recommendation rating: 0.0/10 > > **Pros**: Might be great for large cities with many facilities and programs. > > **Cons**: main complaints are from customers are that it is too difficult to use and they don't like that so much personal information is asked upon registration. front office complaints are it has too much on the individual pages (filters, search parameters required) that it is overwhelming and no ability to send a clear and concise invoice. receipts are confusing with much unneeded information on them and no way to simplify or customize it to our needs. requests to support leads to work orders that go on a list and have yet to be touched. there is more but i don't have the time to list > > We needed PCI compliant and got stuck with this platform that may be good for larger cities but not good for small entities. ----- ### "Why we choose CivicRec" — 5.0/5 > **Kelly** | *20 October 2020* | Recreational Facilities & Services | Recommendation rating: 9.0/10 > > **Pros**: I find the software intuitive and easy to use. As we complete the event or programming entry, our catalog of programs is done. The reporting options are expansive and extremely useful for budgeting purposes, program evaluations and trends. Communicating with participants is very easy via CivicRec. > > **Cons**: The Knowledge Base does not provide enough details at times. Sometimes it is difficult to find the appropriate guide and instructions. However, when we encounter this we will call CivicRec and receive the help needed. > > We are able to easily complete our programming and registration tasks within a resource that all of our staff have access to. The information we provide our citizens is consistent. We utilize CivicRec for programming, registrations, facility reservation management, point of sale operations and reporting. It is a comprehensive management system. Participants young and old use the system daily and with ease to check-in to their classes and programs\! ----- ### "Gwesome Software with Continual Development" — 5.0/5 > **Todd** | *13 December 2016* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: They never remove features or functionality but are continuing to grow and expand their accounting, user interface, and POS management and to this day accomplishes everything we want in a recreation/POS/facility software. Accounting is also streamlined and easy to use. A cool feature is the customer roadmap where you can submit or vote on ideas for further development. There were even times they developed new parts of the software simply because we asked. For the cost of 1% of our revenue, this service it's absolutely worth every penny\! > > **Cons**: Our only complaint when compared with other software companies comes from the lack of phone support. They do have an emergency line but generally, correspondence is done through email. Having the ability to pick up a phone and immediately talk with an expert would be nice rather than the unknown timeframe of email (although still fairly quick). > > We are a city organization in Idaho and we've been working with Rec1 for about a year now and our experience has been excellent. The software had a few small bugs and didn't do 100% of what we wanted when we signed up but that quickly changed. Rec1 worked though every "demand" we had and were very pleasant and knowledgeable with all that their software can do. They never remove features or functionality but are continuing to grow and expand their accounting, user interface, and POS management and to this day accomplishes everything we want in a recreation/POS/facility software. Accounting is also streamlined and easy to use. A cool feature is the customer roadmap where you can submit or vote on ideas for further development. There were even times they developed new parts of the software simply because we asked. For the cost of 1% of our revenue, this service it's absolutely worth every penny\! Our only complaint when compared with other software companies comes from the lack of phone support. They do have an emergency line but generally, correspondence is done through email. Having the ability to pick up a phone and immediately talk with an expert would be nice rather than the unknown timeframe of email (although still fairly quick). Overall I'd give this software 4.8/5 stars ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/426071/civicrec?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/426071/civicrec) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data