BILL Accounts Payable & Receivable

Pros

Having several options for making and receiving payments is really convenient. We particularly appreciate the centralized accounting for both payables and receivables and the flexibility to modify approval methods.

Cons

There are certain annoyances and clumsiness that need to be worked out. If you click into one of the selected bills to view its underlying image, for instance, you will deselect all of the bills you have previously approved and will have to do so again.

Pros

What I like the most is easy to use and user friendly.

Cons

You need to edit some fields to your Invoice once you received to your email, AI automation is not accurate for this features needs to improve.

Pros

I am able to easily create and manage invoices.

Cons

Sometimes it is not readily apparent how to edit items.

Pros

This is easy on the eyes and very user friendly which important to me.

Cons

Our company has this integrated with Xero and I do not feel they work well together without duplication.

Pros

BILL is very easy to use, with lots of options for sending out invoices, receiving payments, etc

Cons

As with most software, BILL pushes hard for you to pay to upgrade your account.

Alternatives Considered

Reasons for Choosing BILL Accounts Payable & Receivable

Switched From

Reasons for Switching to BILL Accounts Payable & Receivable

Pros

BILL makes invoicing and payment processing so simple. I am able to quickly move through the entire life-cycle of my billing in record time. The workflows and automations help make business more efficient and I get to spend more time focusing on the future of the company's I help.

Cons

While BILL has been great there are some updates I believe would make things more relevant and easier. Specifically when a check is automatically voided after 90 days, the void is made using the original payment date instead of the void date. This could cause issues in reporting when integrating with QBO.

Alternatives Considered

Reasons for Choosing BILL Accounts Payable & Receivable

Switched From

Reasons for Switching to BILL Accounts Payable & Receivable

Pros

I like how easy it was to set up an immediately put to use in order to get paid from customers with various payment options

Cons

I don’t like that there aren’t more options for the subscription. All the options available are kind of pricey.

Alternatives Considered

Reasons for Switching to BILL Accounts Payable & Receivable

Pros

BILL allows me as a controller to cut down on headaches and time spent with paper documents and old processes. BILL is an automation tool for the future that allows an AP clerk to 10x their productivity.

Cons

BILL is fairly expensive, but it is not an all-in-one solution to you must use it as an integrated solution although it often tops the price of the solutions its integrated into.

Pros

Bill.com is secure and it integrates with most accounting platforms.

Cons

The customer (not us) has a lot of control in scheduling the payment amount and date. The customer can also change the scheduled date even after it looks like its been paid. Whereas from our shoes we need to know we have been paid before we ship the product. After the invoice shows as paid the funding takes 7-8 business days or longer by ACH. This just isn't competitive. Its obvious that in addition to the 79 fee for use of the software that most of their revenue is generated by float on both our receivables and our payables. We don't want anyone to wait. It's important that all parties get paid as immediate as possible.

Alternatives Considered

Reasons for Choosing BILL Accounts Payable & Receivable

Switched From

Reasons for Switching to BILL Accounts Payable & Receivable

Pros

Bill.com is easy to setup and is extremely simple.

Cons

Bill.com seems to have gotten very expensive over the past 6 years!

Pros

We use multiple softwares to provide end to end accounting for clients. The best part about bill is its easy to integrate with other softwares. BILL creates easy to use invoices for our customers and also processing of vendor invoices is simple as most of the data is captured by IVA. The best part in BILL is payment processing as there are multiple methods to make payments and also charges for each payment is very less. We can initiate single payment for multiple invoices. We can even schedule the payment for vendors in BILL.

Cons

Reporting is not as expected in BILL. We need to modify each and every data to get the required Excel. They need to even take care of designing of reports as the reports will not come with their own design and we need to do everything. Invoice creation templates are most common and we can't see any design there. They need to work Mork on design and Reporting part.

Pros

The interface of BILL is easy to navigate and user-friendly compared to QB.

Cons

I occasionally get frustrated with the AI auto-populating feature while processing invoices.

Pros

From creating invoices to invoice management, BILL is very capable
It comes with payment processing and is a good bookkeeper
It makes an amazing small business accounting software.

Cons

It has handled our unique business accounting needs easily. No complaints.

Pros

I have no good things to say about this platform

Cons

I believe this organization may have some of the worse customer service in the payment processing industry. Strongly recommend using almost anyone else.

Pros

1. Ease processing2. Approval Workflow3. Payment processing4. Initiate ACH invite

Cons

Easy to access the tool and easy to integration with another applications

Pros

I like the accounting features and invoice and billing features

Cons

No issues I like they software it serves its purpose for me

Pros

Bill is easy to use and understand. I can see and process all my business in one easy place.

Cons

Nothing, it is all good for us and handles all the needs we have for payment processing

Pros

The transactions seems secure which is really important whenever it comes to billing and invoicing, payments and transfer of funds.

Cons

The user interface for the dashboard and reporting of transactions somehow is kind of clunky and not the most intuitive.

Pros

It works when it wants to and when it does, it's fine. This shouldn't be complicated. It is a credit card.

Cons

Auto payments drafted from my account monthly which is fine. I usually pay all of my credit cards earlier than the due date anyways.

Pros

The ease of use and transparency of BILL is second to none. Highly recommend this software for your companies needs!!

Cons

At the moment there aren't any cons. This has been a great experience.

Pros

The automation of bill payments, invoicing from staff for reimbursements, direct deposit options, and that we no longer print any checks ourselves, this along has saved us hours each month. Also, keeps track of all payments for tax purposes.

Cons

Sometimes it syncs with QB but there are errors. Bill.com no longer syncs with Expensify, which adds another layer of work for us if reimbursements are in Expensify.

Alternatives Considered

Reasons for Switching to BILL Accounts Payable & Receivable

Pros

User friendly and easy setup. Paying bills made more efficient.

Cons

Slightly expensive for small businesses.

Pros

We did not have any good experience with Bill.

Cons

Bill.com was been the worst payment provider our business has ever worked with. The customer service email disregards everything that you say, they do not allow you to call in with any questions or concerns. The company withheld funds for work we had performed for over 4 weeks without cause. This is a very shady and untrustworthy enterprise!

Pros

As a administrator of Bill.com within my organization, I have found it to be an efficient and streamlined way to manage our financial processes. One of the greatest advantages of this software is the automation of tasks such as invoice processing, bill payments and account reconciliation. This has saved a significant amount of time and effort for our finance team and has improved our financial accuracy. Another strong aspect of Bill.com is the robustness of its reporting capabilities. It provides a wide range of financial metrics and insights that have helped us make data-driven decisions for our business. Additionally, the integration with popular accounting software such as QuickBooks and Xero makes it easy to keep our financial records up-to-date and in sync.

Cons

A potential downside of using Bill.com is that it may require a bit of time and effort to set up the software and customize it to fit our specific needs. Additionally, while the software offers many features, some advanced features such as budgeting and forecasting may require additional tools or custom development.

Pros

Bill.com is easy to set up and use. I love the simplicity of approving partner invoices.

Cons

The reporting feature needs some upgrades. I would like the ability to see what individuals above me have approved in order to communicate timeliness with my partners.

Pros

Bill.com makes expense tracking and submitting extremely easy. I like that it automatically will (sometimes correctly) recognize and categorize different budget categories. Both the desktop and mobile experience are great.

Cons

I understand security is the utmost importance when it comes to financial management software, but my desktop app seems to never remember my device (even though I tell it to) upon login and I'm always needing to send a code to my phone.

Pros

Invoicing template is good. It saves all my previous entries.

Cons

2 factor authentication as the number entered is of the company owner. Being an accountant I face a lot of difficulty when I have to ask him about the code he receives on his phone. He gets annoyed on this.

Pros

Easy uploads and tagging project names and codes and who can sign for approval.

Cons

Hard to search for already approved invoices in your history.

Pros

Makes it easy to go through bills and approve to make sure they are correct!

Cons

There is nothing that I dislike about Bill.Com it has made the billing process so much easier.

Pros

It's very easy to use, and eliminates paper checks and manual processing of wires and ACH payments.

Cons

The cost, the setup/implementation into our ERP system (Netsuite), and we had difficulty processing inventory prepayments and three-way match transactions.

Pros

I like the efficiency of BILL Accounts Payable & Receivable.
BILL Accounts Payable & Receivable is easy to use and accurate.

Cons

No dislikes about BILL Accounts Payable & Receivable.
BILL Accounts Payable & Receivable is so impressive.

Pros

Nothing,.. The live agent was polite and tried to be helpful despite the frustrating verification process.

Cons

The verification process was overly complex, with constant requests for documentation and significant delays, making it extremely difficult to receive payments efficiently.

Pros

There is an option for them to email the customer to let them know you have received the invoice.

Cons

The emails come from "Bill" which some customers then assume it is spam. I think it should reference accounting in their title.

Pros

Sync with Quickbooks Desktop. Ease of sending invoices and paying vendors.

Cons

Occasional sync issues with QB, was able to manage with lengthy support from QB.

Pros

- We use BILL(Bill.com) for processing and payment of invoices and to manage vendors. - We are able to use Bill.com provide timely payments and managing vendors. - AI recognitions of invoices is useful- Easy to enter bills, track bills and apply payment to bills which are already paid.- Availability of reports.- Availability of payment methods like Check and E-payment for US vendors and Wire for international vendors.

Cons

- Sometimes facing issues with connecting vendors to E-payment or Wire payment.- Tech support is only available by chat.- Sync errors should give more detail on what's causing the issue- There are no issues apart from above, if i encounter any issues in future i can edit this review.

Pros

The Bill software is user friendly and set up took only a few minutes. I like that my business has the options of either paying by ach or credit card. In addition to processing payments, one can also send invoices.

Cons

This is not a complaint. The first couple of payments make take a couple of days to process, simply as a fraud prevention measure. After that though, payments are almost instant.

Pros

I love that you can issue payments using a bank account or a credit card with a fairly quick turnaround time. The pricing of Bill is also very competitive compared to our other options.

Cons

Virtual card payments are not something I love. Also, Bill has automatically connected me with vendors that are not the vendor I had entered, so there is an opportunity for improvement in the network connections.

Pros

The automation and defaults have gotten a lot better. The sync function to QB & Sage Intacct works pretty well and decreases duplicative effort. The security around users and banking is well-designed. The note functionality is great for communicating with my staff and maintaining history. Customer support is generally good.

Cons

The reporting is definitely lacking. Running filtered reports is limited and cumbersome. I end up running huge reports when I only need one vendor's history. The sync function works well when it works, but the sync errors can be really complicated. Sometimes, support doesn't get what you're trying to accomplish - it doesn't seem like they all have experience using the product.

Pros

I like how it's a complex platform, but my tasks are bare bones and basic and I can navigate to information a variety of different ways and get answers. You can be a low level user and still see the information you need, without having to go down a bunch of rabbit holes. It's forensic and basic at the same time.

Cons

I can't think of anything I don't like about this platform.

Pros

While I am not in our Accounting Team, I use the BILL website and mobile application for reconciliation of my business credit card (Divvy Card). Comparative to other reconciliation systems I enjoy the ease of seeing the amount I have available to me, the budgets my company has set, and the option to request funds from the mobile app.

Cons

So far I have not come across any issues with BILL or my Divvy Card set up. I am very strict about my spending, budget, and maintaining all invoices and receipts. Since transactions automatically come up once the card is used for reconciliation and there is no buffer time, I could see a potential to feel overwhelmed, but I actually prefer this feature!

Pros

It is so easy for employees to use and upload their receipts.

Cons

There isn't anything I do not like. I like everything about it.

Pros

That there are no lost or forgotten invoices anymore. Bill.com reminds my clients that they have outstanding invoices.

Cons

It was a bit difficult to set up my account initially. The first invoice payment wasn't coming through for several weeks. Almost made me give up. But then whatever problem there was got resolved and it has worked for me since.

Pros

What I like about Bill is that it helps to automate finances. In my company we use it to process invoices and it does so in a matter of minutes. I like that it can be done in many ways to upload an invoice from your computer, emails or from your mobile phone with just a photo, Bill is a great help for the digital transformation of finance. He is scalable and can quickly generate invoices. Bill has a track status system that notifies if an invoice has been sent and thus have better control.

Cons

Something I don't like is that customer service is very slow to answer, when you need immediate attention this can be critical, since it delays the process due to long waiting times. A problem I've had is that I can't send many emails since they take it as duplicates, but this is due to the slow response they give in this way.

Pros

This product is great for companies that need to pay large swaths of invoices, keep track of them, and cut time spent in quickbooks doing bookkeeping for AP.

Cons

This product is more expensive if you run under 20 payments/month that something like a milio (built into to quickbooks online).

Pros

It is eazy to payments. But sometimes bill.com can do something strange and expensive for clients.

Cons

I used payments in dollars. But suddenly, bill.com decided to switch it to AED, just because they decided it is better for recipient (who use USD account). So bill.com converted USD to AED (it costs 2.5% - too much), and transferred it to USD acc!

Pros

The simplicity of BILL makes it worth it all! All of the features allow for many things to be done through one source. The customer service has been very helpful every time that I have needed assistance!

Cons

I personally have not had any issues while using BILL so far and I do not see that changing!

Pros

We have been using BILL for a bit and have had no issues.

Cons

Haven't ran into any! This system is very dependable!

Pros

It creates very professional looking pdf invoices and you can adjust the templates to however you like. The best thing about it is that it supports multiple currencies.

Cons

If you are moving from another billing software, it can be difficult to transfer all data and very time consuming to transfer it smoothly.

Pros

The thing we loved most about bill is the inbox for our bills as well as our payments going straight to our vendors.

Cons

A dark mode for BIll.com would be great. There are times where the inbox is not up to date. When 2 people are entering bills, there is a high chance there will be duplicates being entered.

Pros

Bill makes it easy to file for reimbursement and track personal expenses.

Cons

I don't have much of anything to complain about with Bill!