---
description: Review of oct8ne Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: oct8ne | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [oct8ne](/software/427116/oct8ne)

# oct8ne

Canonical: https://www.softwareadvice.ie/software/427116/oct8ne

> oct8ne is a live chat and visual support platform designed for online retailers and e-commerce businesses of all sizes. The software is deployed cloud-based, so no installation is required. oct8ne combines live chat with a co-viewer tool that lets support agents and customers view, zoom, and interact with product images and videos together in real time, helping shoppers make faster purchase decisions. Agents can recommend products directly inside the chat window, reducing back-and-forth and cart abandonment. Additional features include chatbot automation for handling common questions outside business hours, conversation history tracking, and sales performance reporting so teams can measure the impact of support interactions on revenue. The platform integrates with major e-commerce systems, making it straightforward to add to existing online stores. Small and mid-sized retail businesses looking to convert more visitors into buyers will find the visual engagement tools particularly useful. Support for users is available via email, phone, and a knowledge base.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Oct8ne

## Commercial Context

- **Starting Price**: €49.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Italian, Portuguese, Spanish
- **Available Countries**: Spain

## Features

- AI
- AI Copilot
- AI/Machine Learning
- API
- Activity Dashboard
- Augmented Analytics
- Automated Responses
- Autoresponders
- CRM
- Canned Responses
- Chat/Messaging
- Chatbot
- Code-free Development
- Collaboration Tools
- Contact Management
- Control
- Customer Experience Management
- Customer Support
- Customer Surveys
- Customisable Branding

## Integrations (1 total)

- Magento Open Source

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software)
- [Chatbot Software](https://www.softwareadvice.ie/directory/3923/chatbot/software)
- [AI Sales Assistant Software](https://www.softwareadvice.ie/directory/4614/ai-sales-assistant/software)
- [Conversational Marketing Platforms](https://www.softwareadvice.ie/directory/4671/conversational-marketing/software)
- [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software)

## Alternatives

1. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1789 reviews)
2. [Tidio](https://www.softwareadvice.ie/software/157633/tidio-chat) — 4.7/5 (590 reviews)
3. [Sobot Nexus](https://www.softwareadvice.ie/software/524506/Sobot) — 4.9/5 (118 reviews)
4. [Pipedrive](https://www.softwareadvice.ie/software/321306/pipedrive) — 4.5/5 (3062 reviews)
5. [Wati](https://www.softwareadvice.ie/software/430256/wati) — 4.6/5 (207 reviews)

## Reviews

### "Innovador y resolutivo" — 5.0/5

> **Xavier** | *31 October 2023* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: El soporte y la ayuda para ponerlo en marcha. El visor es una herramienta esencial para nosotros.
> 
> **Cons**: De momento se adapta a lo que necesitamos. Tiene muchas funciones que ni siquiera usamos.

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### "Muy buen producto y soporte" — 5.0/5

> **Antonio** | *20 September 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: El proceso de onlboarding fué muy sencillo con mucho soporte por parte del equipo de Oct8ne. Además, a nivel de funcionalidades cubría con todo lo esperado tanto a nivel de chat como de integración con Whatsapp.
> 
> **Cons**: De momento no podria decir que hay algo que no me ha gustado. Cumple con lo que estábamos buscando y necesitamos.
> 
> Estamos mejorando la atención con el cliente en tiempo real así como procesos internos de reservas y confirmaciones de cita por Whatsapp

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/427116/oct8ne)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/live-chat/oct8ne-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/427116/oct8ne> |
| en-GB | <https://www.softwareadvice.co.uk/software/427116/oct8ne> |
| en-IE | <https://www.softwareadvice.ie/software/427116/oct8ne> |
| en-NZ | <https://www.softwareadvice.co.nz/software/427116/oct8ne> |

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