About Splashtop

Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop is a secure, high-performing solution to fit specific use-cases. Splashtop is ISO 27001 certified, SOC 2 and GDPR compliant. ------------------- Splashtop Business Access is a remote desktop software solution for business professionals and teams, allowing them to work from wherever, using any device. Centrally manage users remote access. Key features include: File transfer, remote print, access from any device, remote reboot and wake, multi-to-multi monitor viewing. Pricing: Starts at $5/month. ------------------- Splashtop SOS is a remote support software solution for IT, support teams, and help desks. Securely connect on-demand to your users’ computers and mobile devices with a simple session code or with unattended anytime access. Key features include: Integration with PSA, custom branding, file transfer, share my desktop, chat, user management. Pricing: Starts at $17/month. ------------------- Splashtop Remote Support is a remote support solution for IT and MSPs, designed to allow users to provide clients with remote access and remotely support clients’ computers. Key features include: Flexible monthly subscription plans, unlimited technicians, unlimited concurrent sessions, unattended support. Pricing: Starts at $40/month. ------------------- Splashtop Enterprise is a solution that enables organizations to allow employees' to remotely access their workstations, and provide their IT teams a solution to remotely support employees when they need it the most. Key features include: Grouping capabilities and granular permissions, centralized management console, anytime/unattended support to computers, helpdesk support to employees, integrate on-demand remote access with ticketing and PSA systems. Pricing: Contact us for Splashtop Enterprise pricing.
Splashtop Software - Splashtop Business Access autotask integration
Splashtop Software - Splashtop Business Access custom branding
Splashtop Software - Splashtop Business Access QR code control
Splashtop video
Splashtop Software - Splashtop Business Access autotask integration - thumbnail
Splashtop Software - Splashtop Business Access custom branding - thumbnail
Splashtop Software - Splashtop Business Access QR code control - thumbnail

Splashtop pricing

Splashtop does not have a free version but does offer a free trial. Splashtop paid version starts at US$5.00/month.

Starting Price:
US$5.00/month See pricing details
Free Version:
No
Free trial:
Yes

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Browse Splashtop Reviews

699 of 699 reviews
Sort by:
Stefan
Stefan
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 20/9/2024

Reliable Remote Solution for Fast and Easy IT Support

Splashtop is a reliable and user-friendly remote desktop solution, perfect for IT support. Its fast connection, ease of setup, and affordability make it stand out, though minor delays can occur with unstable internet. However, we experienced some issues during the setup due to changes with their EU servers, which required us to contact support. Overall, it’s an excellent value for money and ideal for small to medium-sized businesses.

Pros

Splashtop provides a reliable and secure remote desktop solution, especially appreciated for its fast connection and user-friendliness. The installation is easy, and it works seamlessly across different platforms, including MacOS. It’s ideal for IT support with multiple clients, as we can quickly access different devices. Additionally, the pricing is very competitive compared to other solutions.

Cons

It would also be helpful if there were more integrations with other IT management tools to further streamline workflows.
Biggest disadvantage: Api access is only available for the enterprise plan

Alternatives Considered

AnyDesk

Reasons for Choosing Splashtop

We switched from TeamViewer to Splashtop because the pricing is much more competitive. Additionally, a significant change in TeamViewer’s group management made the handling cumbersome, severely impacting our efficiency.

Switched From

TeamViewer Remote

Reasons for Switching to Splashtop

We decided not to go with AnyDesk because, while it’s a solid option, it lacked some of the advanced features we needed for managing multiple clients efficiently. Additionally, Splashtop offered better pricing and more robust unattended access, which suited our requirements better.

Response from Splashtop

Hello Stefan,
Thank you for sharing your thoughts on Splashtop. We're glad to hear that our product has been user-friendly and reliable. We’re also thrilled to hear that our product has been cost-efficient, without compromising on performance. Thank you for choosing Splashtop. If you have any questions, feedback, or need assistance, feel free to reach out.

Replied 19/3/2025
Matthew
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/10/2024

Splashtop - My Favorite Unattended Remote Access Program

The overall ease of installation and use is refreshing. The deployment package for Splashtop Streamer is easy to create and install, the UI is less cluttered because they're not trying to do too much. I wish there were a way to have the Splashtop Business app to start with Windows like the Streamer does, but honestly I can't say enough good things about Splashtop.

Pros

I switched to Splashtop from TeamViewer for unattended remote access, and I couldn't be happier. The price is hundreds of dollars cheaper per year, and the functionality and ease of use is comparable. Creating a deployment package was straightforward, and the SOS app for attended sessions is light and easy to have remote users run.

Cons

My only gripe is that there is a very slight delay in input to a remote computer compared to TeamViewer. It does not impede my work, and the price trade-off is worth the slight delay honestly.

Alternatives Considered

NinjaOne, AnyDesk, Zoho Assist and Chrome Remote Desktop

Reasons for Choosing Splashtop

The price for TeamViewer was ridiculously high, even with discounts. Also, certain features were locked behind paywalls or were otherwise broken and not fixed with their big UI update earlier this year. The new UI is TERRIBLE.

Switched From

TeamViewer Remote

Reasons for Switching to Splashtop

Price was the biggest factor. But also I wanted something that was all about the unattended access and not trying to do too much at once. And while Splashtop does have addon options, they don't shove it in you face like some others ::coughTeamViewercough::

Response from Splashtop

Hello Matthew,
Thank you for taking the time to leave a positive review on Splashtop. We're glad that Splashtop has been the right choice to better fit your needs than other alternatives. We aim to provide an affordable cost-efficient solution without compromising on performance, so it's great to hear your satisfaction with our pricing. It's also great to know that our product is user-friendly. Your feedback is invaluable to us and helps us improve. Thank you for choosing Splashtop. Your satisfaction means everything to us. We’re here to ensure you have the best remote access experience possible, providing your business with what you need.

Replied 19/3/2025
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 18/3/2025

GReat remote access at an affordable price!

I've been using Splashtop for a while now, and gotta say - it just works. Setup was a breeze, and the connection is smooth, even on slower networks. I mainly use it for remote IT support, and the lag is minimal, even when running apps that need decent responsiveness.

Pros

Easy to use, very affordable remote access/monitoring and also very easy to setup. I've utilised a few different remote access softwares over the years and this one is in my experience the easiest to setup. If you were not as techy, it'd still be easy to setup.

Cons

The interface is also kind of basic but it's not a huge deal, but it feels a bit outdated compared to some competitors. Also, I wish there was better support for multiple users on a single session without needing a more expensive plan.

peter
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

3
Reviewed on 4/4/2024

Pretty good but needs some work

Pretty good overall but often machines are not accessible from mobile even when the Streamer is running, it throws unavailability errors. If the streamer or application is not up to date often they simply do not connect to one another.

Pros

The ability to wake up, restart, and update the agent remotely from the admin panel.

Cons

Clunky to install, maintain, Interface needs an update. Different product line makes it unnecessarily confusing. SOS , Business, etc.

Response from Splashtop

Hello Peter,
Thank you for your feedback on Splashtop. We appreciate your positive comments about our numerous remote management capabilities. We understand your concerns regarding installation difficulties, maintenance challenges, and the need for interface updates. Improving user experience is a priority for us and your feedback is invaluable to achieving that. Thank you for choosing Splashtop, and please reach out to our support team with any further suggestions or issues.

Replied 17/7/2024
Pin
  • Industry: Architecture & Planning
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/12/2024

Power Meets Affordability: The Ultimate Remote Desktop Solution

I started using Splashtop with the Personal version and really liked it. As my responsibilities grow in the office, I upgraded to the Business version. It's a smooth transition. I have used several remote working services, and Splashtop is one of the easiest ones out there. I also love the competitive pricing for its annual rate.

Pros

Splashtop is very reliable and the interface is super user-friendly.

Cons

The thing that I like Splashtop the least is the small "Session in Progress" banner in the middle of the screen. I wish it can be minimized or be placed somewhere else so it's not obstructing the view.

Response from Splashtop

Hello Pin,
We're glad to hear that Splashtop has been the right choice to fulfill your remote access needs. Your feedback is invaluable to us and lets us know that our users are satisfied with both our product's reliability and affordability. As for the "session in progress" banner, we apologize for any inconvenience this has caused. Its purpose is to notify and remind the user that a session is ongoing, however, we understand your concern and will take note of this. Thank you for choosing Splashtop.

Replied 10/1/2025
Sam
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/12/2024

This startup loves Splashtop

The sale experience was straightforward and easy while we tested the product, and eventually we committed because the product was affordable and met every single need we had.

Pros

Affordable, and easy to use product that handles all my remote access needs.

Cons

Not the flashiest dashboard, which is important to some. However, functionally the product is solid.

Alternatives Considered

ConnectWise ScreenConnect, AnyDesk and LogMeIn

Reasons for Switching to Splashtop

Features that met our needs were offered at a palatable price.

Response from Splashtop

Hello Sam,
Thank you for the positive feedback and review of Splashtop. We're glad to hear that our product was the best fit for your needs. We aim to create a user experience that is seamless and easy so that you can focus on what matters most. Thank you for choosing Splashtop. Your satisfaction means everything to us. We’re here to ensure you have the best remote access experience possible.

Replied 19/3/2025
Brad
  • Industry: Market Research
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/12/2024

Extra Monitors, Reliability and Super Fair Pricing

Super positive. When my outdated SSL VPN device went EOL and I was in need of a way to inexpensively access my office resources when working remotely, I demoed Splashtop and others and Splashtop just worked! The pricing is fair, and I have been super happy thus far.

Pros

I love the ability utilize an extra monitor when connecting remotely. My remote system has 2 monitors. My local system has 3, and using Splashtop I can take advantage of the extra monitor I have. I didn't know this was possible when I signed up, but it is the biggest perk I have found!

Cons

No true cons. If I had to find an issue it is that sometimes the video quality is a little subpar. It is intermittent, and it could be a config error. It hasn't bother me enough to really spend time diving into it.

Alternatives Considered

RealVNC Connect

Reasons for Switching to Splashtop

Fair Pricing and ease of use. Add in virtual monitors and its a home run!

Response from Splashtop

Hello Brad,
We appreciate you taking the time to share your positive experience with Splashtop. It's great to hear that the ability to utilize multiple monitors has been a great feature for you. We're glad that our product has been user-friendly at a cost-efficient price. As for adding virtual monitors, you can refer to the article below. Thank you for choosing Splashtop. We look forward to continuing to support your business with reliable remote access.

Article: https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/16913613811355-Virtual-display

Replied 19/3/2025
Judi
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/12/2024

Easy Peasy

It was easy to set up my remote clients. They actually did it themselves, and there was no downtime.

Pros

As a long time TeamViewer user, I find Splashtop pretty awesome. It does everything TV does (that I need).

Cons

Nothing yet. It's working very well for everything.

Response from Splashtop

Hello Judi,
Thank you for the positive review of Splashtop. We appreciate your kind words about our product. We aim to create a product that is user-friendly so that our users can focus on what matters most. We're also thrilled that you've found no difficulties so far. Should you encounter any, please feel free to reach out and our support team would be happy to assist. Thank you for choosing Splashtop. We're committed to providing your business with a reliable remote connection.

Replied 19/3/2025
Tim
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 24/2/2025

Ok RMM that works

Pros

useful for remoting into devices monitgoring software

Cons

not as good as ninja, slower and ui is not as sleek

desiree
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/2/2025

great for my needs

It works really well for the few hours a week I can't be present in my office.

Pros

I love the ability to work productively from home.

Cons

Nothing to report that I feel needs improvement

Art
  • Industry: Business Supplies & Equipment
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/7/2023

Splashtop Remote Is The GOAT

Overall Splashtop is a gamesaver for me on many occasions when I need remote access to my work computer while on the toad.

Pros

Being able to remotely access my office and home computers is vital to my business.

Cons

It would be nice if we could have two simultaneous remote connections as part of the standard subscription.

Response from Splashtop

Hello Art,
Thank you for taking the time to share your positive experience with Splashtop. We're thrilled to hear that our service has been a game-changer for your business by providing essential remote access to both your office and home computers. We appreciate your constructive feedback regarding the desire for two simultaneous remote connections as part of the standard subscription. We constantly strive to enhance our offerings, and your input is valuable to us. We also appreciate your trust in our reputation and find our pricing fair. We understand the importance of security, and we're glad you chose Splashtop after experiencing concerns with another provider. Thank you for choosing Splashtop, and we look forward to continuously providing you with excellent remote access solutions. If you have any further suggestions or feedback, please feel free to reach out to our support team.

Replied 29/1/2024
James
  • Industry: Printing
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/7/2023

Great Product at a Great Price

Being able to work from home or afar on travels

Pros

Ease of setup/connecting, speed while remoted, cost of product

Cons

Having only 2 computers that can access the remote

Alternatives Considered

TeamViewer Remote

Reasons for Choosing Splashtop

Cost savings and being able to purchase single users as needed

Switched From

LogMeIn

Reasons for Switching to Splashtop

Costs and ease to use single users as needed

Response from Splashtop

Hello James,
Thank you for your enthusiastic review of Splashtop. We're glad to hear that Splashtop has enabled you to work efficiently from home or while traveling. We understand your concern about the limitation on the number of computers that can access the remote, but we're constantly working to improve our services and expand accessibility. Your feedback is invaluable to us as we strive to deliver the best remote access solutions. Thank you for choosing Splashtop.

Replied 6/2/2024
Jim
  • Industry: Religious Institutions
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/8/2023

Remote Access Software That Works Well and Doesn't Compromise Access Control

Splashtop has allowed us to confidently provide secure, remote access for technicians to help end users and remote manage systems for maintenance and support. The product has been very reliable and the costs and licensing model make it well worth it. The licensing which is based on the number of technicians instead of endpoints, benefits organizations like ours with many computers but few technicians.

Pros

Our priority when looking for a solution for remote access and support was transparency and access control. With remote access, controlling access is critical. Our previous product, TeamViewer, had many back-doors that could not be managed or audited.For comparison, here are some vulnerabilities in TeamViewer...- Anyone with local admin rights can create a password to remote connect to the computer. This allows any-time access, without the system administrator even knowing that access had been setup.- TeamViewer displays a unique code that anyone at the computer can see, write down, and use to connect remotely. A policy can be setup to rotate the code after each session, but the code itself could not be entirely disabled.- Setting certain access policies to mitigate these issues, such as white lists, created problems when software vendors also used TeamViewer for remote one-time product support.By contrast...- Splashtop only allows remote access if the user/tech has active credentials in the organization.- Access can be further restricted by making sure that the remote user has local (AD) credentials for the remote endpoint.- Modifying the client on an endpoint can be restricted by supplying Splashtop credentials so that even a local admin can't modify them

Cons

Splashtop works great for our needs, and I have almost no complaints. The user interface works well but doesn't look very modern or pretty. This is the first thing that currently comes to mind when I think about ways to improve the product.

Response from Splashtop

Hello Jim,
Thank you for sharing your experience with Splashtop. We're thrilled to hear that Splashtop has met your organization's needs. Your comments regarding the reliability and cost-effectiveness of Splashtop's licensing model are valuable to us as we continue to enhance our offerings. We appreciate your feedback regarding the user interface and rest assured, we continuously strive to enhance both functionality and aesthetics to ensure an optimal user experience. We're delighted to have you as part of the Splashtop community and look forward to continually supporting your remote access needs.

Replied 8/2/2024
Bert
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 18/9/2024

Splashtop Review for Remote Workers

I really like it. Much better than the prior system the company used.

Pros

Ease of use and simple navigation with Splashtop is much better than other programs our company has used.

Cons

My mouse appears to have two mouse pointer arrows, but only one is active. This can be confusing, and it may be some display settings that are entirely unrelated to Splashtop.

Response from Splashtop

Hello Bert,
Thank you for sharing your experience using Splashtop. We're glad that Splashtop has been working out for you. We apologize for the inconvenience of having two mouse pointers. Please refer to the Splashtop article that can assist you with that. If you are still facing difficulty resolving this issue, please submit a support ticket and our support team will be glad to assist. Thank you for choosing Splashtop.

Article: https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/360054770391-How-to-limit-to-one-mouse-cursor-during-a-remote-session

Support Ticket: https://support-splashtopbusiness.splashtop.com/hc/en-us/requests/new

Replied 19/3/2025
Mila
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/5/2024

Great for my type of work!

I would highly recommend Splashtop to anyone needing remote access.

Pros

Love that I can work from home or when I am on the road. It is imperative that I am able to log-in to my desktop computer at work to access my work and schedule. Splashtop allows me to do this easily.

Cons

It can be a little slow or delayed at times, but overall it is great!!

Response from Splashtop

Hi Mila,
Thank you for sharing your positive experience with Splashtop. It's great to hear that it allows you to seamlessly work from home or on the go by providing easy access to your desktop computer and schedule. We apologize for any brief slowdowns and will use this feedback to further improve our product. Thank you for recommending Splashtop and choosing us to be your remote access provider.

Replied 18/7/2024
Robert
Robert
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

3
Reviewed on 31/8/2023

Splashtop - smooth remote access

The business version also offers many advantages, it can be installed on any device without any additional cost. This allows me to provide support whether I'm in the office, at home, or on the go. Another feature I like about splashtop is that it allows multiple users to provide support simultaneously.

Pros

I have been using Splashtop for remote access for a long time and its connection is fast and covers all operating systems including mobile. With the increasing mode of remote work, we need unattended access to a variety of devices like servers and phones, and Splashtop does this very well. We even switched from other popular software purely for the cost advantage, it's cheap compared to the competition. A standout feature is the ability to brand the single login applet, allowing us to maintain brand consistency.

Cons

Although it works well with the tools it has, splashtop needs to add more functions that allow it to have a more dynamic connection, the UX needs improvement, the order of the menus needs a better order, sometimes it is difficult to find a function, another aspect What confuses is the name of its clints, instead of being a single installation for all the devices, you have to choose whether it is to manage or receive connections.

Response from Splashtop

Hello Robert,
Thank you for taking the time to share your detailed feedback on Splashtop. We're thrilled to hear that you've been enjoying smooth and fast remote access across various operating systems. We appreciate your recognition of our cost advantage compared to other popular software, as well as our customizable branding options. Your constructive criticism regarding the need for additional functions and UX improvements is duly noted, and we're committed to enhancing our platform to better meet your dynamic connection needs. We look forward to continuously improving our services to exceed your expectations. Thank you for choosing Splashtop.

Replied 9/2/2024
Justin
  • Industry: Computer Networking
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/11/2023

Splashtop makes it easy

Pros

I like how easy it is to connect remotely to all of our customers.

Cons

There is a limitation on how many people can connect at one time to a machine.

Response from Splashtop

Hello Justin,
Thank you for sharing your feedback. We're thrilled to hear that Splashtop has made remote connections effortless for you and your team. We understand the importance of seamless customer interactions, and we're continuously working to enhance our platform's capabilities. Your input is invaluable as we aim to provide the best possible experience for all our users. If you have any further suggestions or concerns, please don't hesitate to reach out to our support team. Thank you for choosing Splashtop.

Replied 12/2/2024
Mitusha
Mitusha
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/12/2023

Slashtop is a reliable and user-friendly remote access solution

Pros

During my trip, I needed to access important files on my office laptop. With Splashtop, I could log in easily from my personal laptop. The experience was smooth, and I could navigate through my system with ease, and retrieve the necessary files. It's super simple to use and helpful.

Cons

It's a bit complicated for non-tech users to navigate through it.

Response from Splashtop

Hello Mitusha,
We appreciate your positive feedback regarding Splashtop's reliability and user-friendly interface for remote access. It's great to hear that you found it seamless to retrieve important files from your office laptop while on your trip, and that the experience was smooth overall. However, we understand your concerns about its complexity for non-tech users. We continuously strive to enhance our user experience and provide support resources to address any difficulties users may encounter. If you have any issues, you can refer to our knowledge base articles or reach out to our support team as we're always happy to help. Thank you for choosing Splashtop.

Replied 12/2/2024
Beverly
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/7/2023

Splashtop Review

I would give my overall experience as Excellent. You solved a major issue of accessing my computers withoug having to move them all to one location.

Pros

The ability to print locally when I am accessing my computer remotely is the best feature by far.

Cons

There is nothing at the moment I would improvie upon. I have recommended Splashtop to several friends who have signed up.

Response from Splashtop

Hello Beverly,
Thank you for taking the time to share your positive experience with Splashtop. We're happy to hear that the ability to print locally while accessing your computer remotely is the standout feature for you. We appreciate your recommendation to friends and are delighted to have earned your trust. We understand the importance of seamless remote access, and we're pleased that Splashtop has met your expectations. If you ever have further feedback or suggestions, feel free to reach out. We're here to provide you with the best remote access solution possible. Thank you for choosing Splashtop.

Replied 29/1/2024
Michele
  • Industry: Law Practice
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 26/7/2023

Good product for my needs

The key benefit is to be able to work from home which I am now doing full time.

Pros

It is very easy to use. I was not involved in the decision making process of which remote linking program to obtain when COVID hit. I like that it quickly connects with my work computer.

Cons

Since I have multiple monitors, I have the business version of the program and occasionally it tells me I don't have the right level to access both monitors but it is easily resolved, just annoying. Other than that, I don't really have any cons.

Response from Splashtop

Hello Michele,
Thank you for taking the time to share your thoughts on Splashtop. We're delighted to hear that it meets your needs and has proven to be easy to use. We appreciate your feedback regarding the occasional issue with multiple monitors on the business version. We understand how having the right level of access across multiple monitors is crucial, and we apologize for any inconvenience caused. We're thrilled that the key benefit for you is the ability to work from home, and we're committed to continually improving our program to better serve your needs. Thank you for choosing Splashtop.

Replied 29/1/2024
Robert
Robert
  • Industry: Publishing
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 27/7/2023

Fabulous product -- a real time-saver

Totally outstanding overall experience. During COVID we wrote and published two books working together through Splashtop. We continue to use it frequently creating PowerPoint presentations, articles, and books.

Pros

My partner and I write books and give presentations worldwide. Splashtop enables us to work together rather than having to drive for 40 minutes to their house (or vice versa). We have never had any kind of problem with Splashtop. We started using it as soon as COVID struck and we continue to use it. This morning we spent about three hours working together on Splashtop.

Cons

I cannot think of anything we dislike about Splashtop. I suppose if you had an audio link we would use that rather than our cellphones, but frankly, that wouldn't have been a selling point for us. It's all about our ability to work on one document in real time.

Response from Splashtop

Hello Robert,
Thank you so much for your positive review. We're thrilled to hear that Splashtop has been a game-changer for you and your partner in your book-writing and presentation endeavors. It's particularly gratifying to hear that Splashtop has contributed to the creation and publication of two books during this period. Your feedback about the absence of an audio link is duly noted, and while it might not have been a decisive factor for you, we continually strive to enhance our features based on user input. Thank you for choosing Splashtop, and we look forward to supporting your collaborative efforts for many more successful projects ahead.

Replied 1/2/2024
Jo
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/7/2023

Remote Control Software that is affordable and WORKS!

Splastop has been paramount in allowing me to move to another state and keep my job by working remotely. I have never had a problem with Splashtop, it is a fast, light weight program that requires Zero programing, and it works.

Pros

I appreciate the Simple interface of Splashtop and you view the remote computer as if you are sitting in front of it. The file transfer portion works fast and effectively.

Cons

The version of Splashtop I am using requires the PCs to stay on, it cannot "wake on command" at least not yet.

Response from Splashtop

Hello Jo,
Thank you for sharing your positive experience with Splashtop. We're thrilled to hear that our remote control software has played a crucial role in facilitating your transition to remote work seamlessly. We understand your feedback regarding the need for PCs to stay on and are continuously working to improve our features. Your loyalty and trust in Splashtop mean a lot to us, and we're committed to providing you with a high-quality product. If you ever need assistance or have suggestions for further enhancements, please don't hesitate to reach out

Replied 7/2/2024
cecilia
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/7/2023

Splashtop - is amazing...allows me to remote into our other business's

Pros

fast and easy to use....can pull files into our main location

Cons

I liked everything, can't say anthing bad....very happy with performance

Response from Splashtop

Hello Cecilia,
Thank you so much for taking the time to share your positive experience with Splashtop. We're pleased to see that you couldn't find anything negative to say, and we're equally delighted that our performance has met your expectations. Your satisfaction is our top priority, and we look forward to continually providing you with a reliable and efficient remote access solution. If you ever have any questions or need assistance, feel free to reach out. Thank you for choosing Splashtop.

Replied 5/2/2024
Ilona
  • Industry: Civil Engineering
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/7/2023

Splashtop is the go to online program that makes working remotely a dream come true!

I've never been happier to use a program that offers a solution to still being able to work if your sick or stuck somewhere.

Pros

I really like that it doesn't ever malfunction or have any types of blips.

Cons

I don't like when I try to use it on my iphone, I can barely see the screen and enlarging the screen is unusable

Response from Splashtop

Hello Ilona.
Thank you for sharing your experience with Splashtop. We're thrilled to hear that you find it to be a reliable tool for remote work, free from malfunctions or interruptions. We apologize for the inconvenience you've encountered with the iPhone interface; your feedback is invaluable to us as we continuously strive to improve user experience across all platforms. Nonetheless, we're delighted that Splashtop has been instrumental in enabling you to work seamlessly, even in challenging circumstances like illness or travel constraints. We hope to continue to meet your expectations. Thank you for choosing Splashtop.

Replied 6/2/2024
Cathleen
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/7/2023

Recommended by colleagues

Using Splashtop has been so easy that I haven't had to contact customer service once.

Pros

I like that it was easy to install and immediately accessible.

Cons

At this time, there is nothing I don't like about Splashtop.

Response from Splashtop

Hello Cathleen,
Thank you for taking the time to share your positive experience with Splashtop. We appreciate your colleagues' recommendations, and we're delighted to have met your expectations. Regarding the cost, we understand the importance of providing value for your investment, and we're committed to offering an affordable price that suits what every individual and their organization needs. If you ever have any questions or feedback, feel free to reach out. Thank you for choosing Splashtop.

Replied 1/2/2024
George
  • Industry: Computer Hardware
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/11/2024

Rare Program That Actually Does What It Claims To Do

Splashtop is a rare program that actually does what it claims to do. After connecting to a remote I have never had an instance where it refused to let me control everything, from program installations to registry editing. I can't ask for more than that.

Pros

Splashtop is 100% reliable and never hogs system resources.

Cons

Minor thing but if there is an update pending you must install it before connecting to any of your remotes.

Response from Splashtop

Hello George,
Hi George,
We truly appreciate your support and are thrilled to hear you’re satisfied with Splashtop. It’s great to know that our product is the right one for you, allowing you to fully control your remote devices without limitations. We understand some alternatives may not offer this and require additional costs, hence why we aim to provide a high-quality product that is cost-efficient without compromising on performance. Thank you for choosing Splashtop. We’re excited to keep providing you with a seamless and efficient solution in the future

Replied 19/3/2025
Sylvain
  • Industry: Computer & Network Security
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 23/9/2024

Splashtop my goto solution for an easy remote access.

I have been using this solution for my customers for the last 8 years. It was a switch from Logmein who (back then) was closing or changing price range dramatically. Splashtop as been my only solution from 2014 until this year.

Pros

It's a cross-platform solution, easy installation for remote access. Price is really cheap. Lots of remotes information and option to control the remote devices. Software as fast response from remote machine.

Cons

The Linux version is not fully working, still as a few bug.

Alternatives Considered

TeamViewer Remote

Reasons for Choosing Splashtop

Price and the fact that Logmein was about to close down or change dramatically its pricing (back then in 2014)

Switched From

LogMeIn

Reasons for Switching to Splashtop

Price was too high on TeamViewer. So I stayed with Splashtop.

Response from Splashtop

Hello Sylvain,
Thank you for sharing your thoughts on Splashtop and for sticking with us since 2014. We're glad we could provide a high-quality remote access solution at a cost-efficient price. We apologize if Splashtop does not fully function on Linux, however, if you encounter such issues, you can submit a support ticket and our team will be happy to assist. Thank you for choosing Splashtop. We hope to continue meeting your expectations for more years to come.

Replied 19/3/2025
Andrew
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 8/4/2024

Simple, Easy Remote Access. A MUST for MSP's

Fantastic! I wish I could use it for my personal network.

Pros

Easy to deploy, access and use.
Splashtop really is a must-have remote agent for MSP's regardless of size.

Cons

The only issue I have with Splashtop is that I wish I could deploy it for personal use.
It's an amazing product and my go-t0 remote access agent.

Response from Splashtop

Hello Andrew,
Thank you for your review! We're thrilled to hear that Splashtop has become an essential tool for your MSP operations due to its ease of use. As for utilizing Splashtop for personal use, we offer various subscription plans that may fulfill your needs linked at the bottom in case you are interested. We're glad to hear that Splashtop has been exceeding your expectations and we hope to continue doing so in the future. Thank you for choosing Splashtop.

https://www.splashtop.com/products/personal

Replied 17/7/2024
David
David
  • Industry: Oil & Energy
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 23/3/2024

David's Splashtop Review

Splashtop works very well and has a bunch of features i find usefull such as two factor authentication which guarantees me my connections are safe.

Pros

Splashtop is supported on windows, mac and even linux and as so i can use it on any laptop or computer we have at the company. Splashtop also offers a free trail.

Cons

Remote printing on Splashtop sometimes does not work so well and needs a few tries to work.

Response from Splashtop

Hello David,
Thank you for your review of Splashtop. We're glad to hear that you find its compatibility across Windows, Mac, and Linux beneficial for your company. Your feedback on the occasional issues with remote printing is valuable, and we hope our support team can assist in resolving this. We hope to continue providing an excellent remote connection product. Thank you for choose Splashtop.

Replied 20/5/2024
Michael
  • Industry: Mental Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 13/12/2024

Ease of use

I have used splashtop at several companies and I think that it is one of the easiest remote software's for attended and unattended access.

Pros

I like the ease of use and how reliable the software is.

Cons

I wish there was a way to automatically give permissions on a mac instead of leaving that up to the user.

Response from Splashtop

Hello Michael,
We appreciate your review and are happy to know Splashtop has been a great fit for you. As for permissions on mac, please refer to the article linked below. We're glad to hear that our product has proven reliable with stable connections as well as being user-friendly. Thank you for choosing Splashtop. We greatly appreciate the feedback.

Replied 19/3/2025
Lucas
Lucas
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 13/5/2024

A remote remote desktop support tool

Pros

We get Splashtop integrated with NinjaOne and have used the product for a number of years. It's fast and feature rich and allows both unattended and also attended remote support.

Cons

Sometimes it can be slow in launching but once its up and running the product works without issues.

Alternatives Considered

TeamViewer Remote

Response from Splashtop

Hello Lucas,
Thank you for sharing your positive experience with Splashtop. We're happy to hear that Splashtop's features have been greatly used by you over the years. Your feedback is invaluable to us and will serve as a guideline for what to improve. Thank you for choosing Splashtop and we hope to continue providing you seamless remote access for more years to come.

Replied 18/7/2024
Doug
  • Industry: Government Administration
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/10/2024

My go-to remote control

I've used it for years and it's been great. I used to use TeamViewer but not anymore.

Pros

Spashtop is simple, straightforward and effective.

Cons

I have no complaints in my use of Spashtop.

Response from Splashtop

Hello Doug,
Thank you for sharing your thoughts on Splashtop and for your recommendation. We're glad to hear that our product has fulfilled your remote access needs without a hitch. We understand that security is important, so we aim to ensure our users' information remains secure and private. Thank you for choosing Splashtop. We’re committed to keeping your business connected with a reliable and high-performance solution.

Replied 19/3/2025
Tony
  • Industry: Banking
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 4/4/2024

Spashtop is a great remote management and support tool for remote users and more

The Splashtop tool has performed well for me and is reliable and fast.

Pros

Splashtop is easy to use, cost effective and secure.

Cons

I have found nothing to dislike about Splashtop

Response from Splashtop

Hello Tony,
Thank you for your insightful review of Splashtop! It's great to hear that you find it easy to use, cost-effective, and secure, with no drawbacks to mention. Your positive experience with its reliability and speed highlights its value for remote management and support. It's also helpful to know that you chose Splashtop for its superior fit and cost-effectiveness compared to other options. Thank you for choosing Splashtop and we hope to continue exceeding your expectations.

Replied 17/7/2024
Josepj
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

5
Reviewed on 24/11/2023

Splashtop ROCKS

Excellent product, I would highly recommend it!

Pros

Very easy to use and they are always working on additional features to be implemented

Cons

Updates come on when first logging in and can take time for the updates

Response from Splashtop

Hello Josepj,
Thank you for taking the time to share your positive experience with Splashtop. Regarding your feedback on updates, we understand that they may occasionally interrupt your workflow, and we're continually striving to minimize any inconvenience while ensuring that you have access to the latest improvements. We're delighted to have earned your recommendation and are grateful for your trust in us, especially considering your transition from other providers. If you have any further suggestions or questions, please don't hesitate to reach out. Thank you again for choosing Splashtop.

Replied 12/2/2024
Eric
Eric
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 10/4/2024

Great Remote Control App

Pros

I like the interface, I find it very easy to navigate and I very much enjoy the auto-login functionality as it saves me a lot of time entering passwords. I find the whole product to be user friendly and stable.

Cons

The only thing I don't like about Splashtop is the chat functionality. The chat windows is only on the remote side and it makes chatting with the end user difficult.

Alternatives Considered

TeamViewer Remote

Response from Splashtop

Hello Eric,
Thank you for sharing your thoughts on Splashtop. We're happy to hear that our product has been meeting your expectations. As for the chat functionality, your feedback is invaluable to us and will be used to improve our features in the future. Thank you for choosing Splashtop and we hope to continue to fulfill your remote access needs.

Replied 18/7/2024
Kyle
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/12/2024

Splashtop Review

Splashtop is critical for our remote support solutions and has never failed us even in the most strenuous situations.

Pros

Splashtop is very responsive and never glitchy or choppy. Splashtop has cool advanced features for computer connectivity on the remote end.

Cons

Nothing comes to mind. I have never had any issues with the software.

Response from Splashtop

Hello Kyle,
Thank you for sharing your positive experience with Splashtop. We're glad to hear that our product has proven to be reliable with a stable connection. We understand that an unreliable connection can be frustrating, stopping you from doing what's most important. However, we're happy to hear that you've encountered no such issues. Your feedback is greatly appreciated. Thank you for choosing Splashtop. We look forward to continuing to exceed your expectations.

Replied 19/3/2025
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 2/11/2023

Access anytime with Splashtop

Overall Splashtop is the best solution for remote access of softwares and computers and it's very reliable

Pros

The best thing is it's feature of simple remote accessibility to the softwares with fair security and reliability

Cons

It's user interface can be better according to the modern time and certain functions can be added

Response from Splashtop

Hello,
Thank you for taking the time to share your experience with Splashtop. We appreciate your feedback regarding the user interface and additional functionalities and rest assured, we're always working to enhance our platform to better meet the needs of our users in today's modern environment. We're delighted to have earned your trust as the best solution for remote access, especially after switching from other providers. We're committed to continually improving to ensure your experience remains top-notch. Thank you for choosing Splashtop.

Replied 9/2/2024
Nathen
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/10/2024

Great business tool

Product works great. But pricing can be a problem for those on a limited budget.

Pros

The features, functions, user accounts, and controls.

Cons

Cost, and limitations of some features or having to buy add ons.

Response from Splashtop

Hello Nathen,
Thank you for sharing your thoughts on Splasthop. We're glad our product has been user-friendly with its many features. We appreciate your feedback as it helps us learn what to improve. Thank you for choosing Splashtop. We look forward to continuing to support your business with reliable remote access.

Replied 19/3/2025
Derek
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/10/2024

Stop looking and use this one.

I use Splashtop daily to take care of my coworkers and it has not given me any issues at al.

Pros

Splashtop SOS is the perfect solution for big and small companies for a support solution. It also has tons of add on features for those that need them. It’s easy to use on both sides.

Cons

I wish they’d have an option to save your credentials that can be used while connecting to another computer.

Response from Splashtop

Hello Derek,
Thank you for your positive review of Splashtop and your recommendation. We're thrilled to hear about your satisfaction with our product. It's also great to hear that you haven't encountered any issues. In case you do, you can submit a support ticket and our team will be happy to assist. Thank you for choosing Splashtop. We look forward to continuing to exceed your expectations in the future.

Support Ticket: https://support-splashtopbusiness.splashtop.com/hc/en-us/requests/new

Replied 19/3/2025
Tonia
  • Industry: Nonprofit Organisation Management
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
0

3
Reviewed on 28/11/2023

Splashtop Review

Overall this is a good tool, with a little bit of improvement it would be great.

Pros

Splashtop works great to remote in to another PC and assist or repair. The file transfer feature works great and the tool is fairly easy to use.

Cons

The resolution of the remote PC could use some upgrading, often it seems a bit blury or hard to see. Splashtop requires the user to allow the connection or if it times out it will allow you in. sometime I need to over ride the user and they just reject the remote session when I try to connect.

Response from Splashtop

Hello Tonia,
Thank you for sharing your thoughts on Splashtop. We're delighted to hear that you find our remote access solution effective for assisting and repairing PCs. We understand your concerns regarding resolution and connection issues, and we're always working to enhance the user experience, including improving resolution clarity and refining connection processes. Your feedback is invaluable as we strive to deliver an even better service. We appreciate your support and hope to exceed your expectations in the future.

Replied 12/2/2024
Barry
  • Industry: Broadcast Media
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/7/2023

This is the product you need!

I was a former user of GoToMyPC. Always had problems with not being able to connect. I found Splashtop and decided to give it a try. I am totally happy with Splashtop and have no desire to look for anything else. It does everything that I need it to do and is so easy to use. Thanks Splashtop for a great product!

Pros

Easy to use for remote computer work, programming, and audio file transfers. I have used Splashtop from all over the world with very few complications. Usually, the complications are from a lack of service from my remote locations.

Cons

I can’t think of anything I don’t like. Splashtop does everything I need it to do.

Alternatives Considered

TeamViewer Remote

Reasons for Choosing Splashtop

Always had problems connecting. When I need a product to work, I need it now!

Reasons for Switching to Splashtop

Better price and it just works better for my use. I remote control a radio station with it.

Response from Splashtop

Hello Barry,
Thank you so much for taking the time to share your positive experience with Splashtop. We're thrilled to hear that our product has met your expectations and has proven to be a valuable tool for you. We appreciate your feedback on the absence of any discernible cons and are delighted that Splashtop fulfills all your needs seamlessly. We understand the frustration that can arise from connectivity issues, and we're proud to have provided you with a reliable solution. Thank you for choosing Splashtop

Replied 30/1/2024
Michael
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
0

5
Reviewed on 3/4/2024

Splashtop works

Very positive. Essential tool in accessing client devices

Pros

Ease of install and use. Intuitive for clients

Cons

Can be diffucult to use if there is not a robust stable internet connection

Response from Splashtop

Hello Michael,
Thank you for your review. We're delighted to hear that you find Splashtop easy to use. Ensuring a smooth user experience is one of our top priorities, so it's great to know that it meets your expectations in that regard. Your positive feedback reinforces the value Splashtop provides in accessing client devices, and we appreciate your support. Thank you for choosing Splashtop.

Replied 20/5/2024
Jessica
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

3
Reviewed on 4/3/2024

Good Product Overall

Pros

Great features and tools. Can manage a lot through RMM.

Cons

Issues with RMM not functioning properly.

Response from Splashtop

Hello Jessica,
Thank you for sharing your thoughts on Splashtop. We're glad to hear that you find Splashtop's features useful. We apologize for any inconvenience caused by issues with RMM. We strive to create a seamless user experience and we hope to achieve that using your feedback. We hope to continue providing your remote connection needs in the future. Thank you for choosing Splashtop.

Replied 22/3/2024
Michelle
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/9/2024

Highly Recommended!!!

Super easy to get connected once app is loaded on all devices. Having access to my desktop at any time from any location makes working away from the office the best part of this application.

Pros

The ability to access my desktop computer from any location.

Cons

Resolution on laptop not the best at times, but I believe splashtop offers a version higher than the one I purchased that has better resolution. So this is a fixable problem.

Alternatives Considered

TeamViewer Remote

Reasons for Switching to Splashtop

Cost and due to the recommendation by an IT professional.

Response from Splashtop

Hello Michelle,
It's great to know that our product has fulfilled your expectations. We understand that commuting to the office can be troublesome, so we're glad that we have resolved that issue with remote access to your devices. If you have any questions or further feedback, please let us know. Thank you for choosing Splashtop.

Replied 10/1/2025
MaryAnn
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/9/2024

Great Option for Remote Work

Very positive. I switched from a different remote log in company and this is better for our needs.

Pros

Installing and using the program is easy and straightforward.

Cons

Sometimes there is a delay but not much at all.

Response from Splashtop

Hello MaryAnn,
Thank you for your positive review on Splashtop. It's great to hear our product is user-friendly and has been a better fit for your needs than other alternatives. Thank you for choosing Splashtop. We hope to continue providing your business with a cost-efficient product without compromising on performance.

Replied 19/3/2025
Susan
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 3/1/2025

Great product!

Very happy with the product. Glad I found out that this exists.

Pros

Love working remotely from home and being able to quickly access everything on my work computer.

Cons

No complaints. It's quick and efficient.

Response from Splashtop

Hello Susan,
We're happy to hear that you're satisfied with our product. If you have any questions or encounter any issues, our support team is always ready to help. Thank you for choosing Splashtop. We hope to continue fulfilling your remote connection needs.

Replied 10/1/2025
James
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 27/12/2023

Well, it works...

Always worked, easy, and great if you have an endless IT budget.

Pros

It's pretty easy to set up, has all the features you would need to be able to remote on someone's machine without hassle and do what needs be done.

Cons

The cost of what this product actually does is highly inflated. Should be at least half the cost of what it is now.

Response from Splashtop

Hello James,
Thank you for taking the time to share your experience with Splashtop. We're pleased to hear that you found it easy to set up and that it provided the necessary features for remote access. However, we understand your concern regarding pricing, and we appreciate your feedback. We're sorry to see you go, but we're glad to hear you've found a solution that suits you. If you have any further feedback or questions, please don't hesitate to reach out.

Replied 12/2/2024
Kyle
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 1/11/2023

SplashTop

Overall this is a great software to use if you are hunting a remote support or desktop software for working from offsite or just providing support.

Pros

The best part about splashtop was its ease of use. The remote support feature worked perfect along with the remote desktop feature. For the most part it is a fast easy connection to the other client without the need for VPNs.

Cons

It is a little pricey for smaller businesses and the startup feature is a little laggy at times.

Response from Splashtop

Hello Kyle,
Thank you for taking the time to share your experience with Splashtop. We're thrilled to hear that you found our software easy to use and that the remote support and desktop features worked seamlessly for you. We understand concerns about pricing, especially for smaller businesses, so we always strive to make a high-quality product that fits your needs. Regarding the startup lag you experienced, we appreciate your feedback and are always working to optimize performance. We're glad Splashtop has been a valuable tool for your remote support and desktop needs, and we look forward to continuing to serve you with improvements in the future.

Replied 9/2/2024
Emilio
  • Industry: Consumer Goods
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 15/11/2023

Splashtop Remote Support

Pros

It works great and provide the required remote connection for us to accomplish the support task for our users

Cons

Sometimes the connection can get a little bit slower.

Response from Splashtop

Hello Emilio,
Thank you for taking the time to share your experience with Splashtop. We're delighted to hear that our platform has provided you with the necessary remote connection to efficiently support your users. While we strive for consistent performance, we acknowledge occasional slowdowns in connection speed and are always working to optimize our service for smoother experiences. We're committed to offering reliable and cost-effective solutions for your remote support needs, and we appreciate your feedback as we continue to enhance our services. If you encounter any further challenges or have suggestions for improvement, please don't hesitate to reach out. Thank you for choosing Splashtop.

Replied 9/2/2024
Jennifer
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/6/2024

Splashtop is very user friendly

Fantastic easy quick no hassles at all!

Pros

I love the ease of using the program I just go to the website and login and give her the number and she remotes in and takes care of what she needs to take care of it's great.

Cons

So far I haven't found anything that I don't like about using splashtop.

Response from Splashtop

Hello Jennifer,
Thank you for taking the time to write about your positive experience using Splashtop. We're glad to hear that our product has been easy to use. If you ever run into any problems or have any questions, feel free to reach out to our support team. Thank you for choosing Splashtop.

Replied 18/7/2024
699 reviews

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