---
description: Review of Retain Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Retain | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [Retain](/software/427840/retain)

# Retain

Canonical: https://www.softwareadvice.ie/software/427840/retain

> Retain gives you the tools to improve engagement and collect more. 

Reduce delinquency and losses.

Whether they are late or just need a reminder to pay on time, Retain's optimization engine lets you send communications to your customers digitally to encourage repayment and reduce roll rates.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: TrueML
- **Founded**: 2013

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Activity Dashboard
- Activity Tracking
- Campaign Management
- Communication Management
- Compliance Management
- Customer Experience Management
- Customisable Branding
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Email Management
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- Interaction Tracking
- Monitoring
- Multi-Channel Communication
- On-Demand Communications
- Personalisation

## Support Options

- Email/Help Desk

## Category

- [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software)

## Related Categories

- [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software)
- [Customer Engagement Software](https://www.softwareadvice.ie/directory/508/customer-engagement/software)
- [Cloud Communication Platforms](https://www.softwareadvice.ie/directory/4386/cloud-communication/software)

## Alternatives

1. [WhatsApp](https://www.softwareadvice.ie/software/285733/whatsapp) — 4.7/5 (16296 reviews)
2. [Viber](https://www.softwareadvice.ie/software/146449/viber) — 4.4/5 (4058 reviews)
3. [Text Request](https://www.softwareadvice.ie/software/306855/text-request) — 4.6/5 (1193 reviews)
4. [Telegram](https://www.softwareadvice.ie/software/146545/telegram) — 4.7/5 (6406 reviews)
5. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1753 reviews)

## Reviews

### "Great Customer Experience" — 5.0/5

> **Hadeel** | *24 January 2024* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Retain was really easy to setup.  From sales \[sensitive content hidden\] to account managers \[sensitive content hidden\] the team has been extremely helpful in making sure we are satisfied with the product.
> 
> **Cons**: Would prefer more intuitive dashboards that are adaptable and clickable.

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### "Email Product User" — 5.0/5

> **LeVar** | *1 December 2023* | Financial Services | Recommendation rating: 9.0/10
> 
> **Pros**: Quick to deliver requested changes and the ability to provide detailed results.
> 
> **Cons**: The initial tracking of the collection performance and tracking of payments that are linked to the specific communication cadence.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/427840/retain)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/427840-retain/> |
| en-AU | <https://www.softwareadvice.com.au/software/427840/retain> |
| en-GB | <https://www.softwareadvice.co.uk/software/427840/retain> |
| en-IE | <https://www.softwareadvice.ie/software/427840/retain> |
| en-NZ | <https://www.softwareadvice.co.nz/software/427840/retain> |

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