About Semper
Semper pricing
Semper does not have a free version but does offer a free trial. Semper paid version starts at US$9.00/month.
Alternatives to Semper
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- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
semper review
very good value for money, most additional modules are free and or very cheap
Pros
ample reports
easy calendar
easy billing
Cons
channel management very complicated and needs support inout
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
No regrets
Overall experiences are very satisfied with good product and friendly assisting group of people.
Pros
Semper is an easy to use excel base system that is very self-exoplanetary. The support team is very friendly and extremely patient. The system self can be adjusted to suit the company's needs to an extent. It is also very easy to correct errors. In general, both the reservation system and POS system is very user friendly.
Cons
The financial side and reports can use a bit more attention.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
My opinion
I'm very negative regarding Semper.
I find their accounting side totally unpractical and difficult for non-accounting people to use.
None of the info on reports is trustworthy or easy to categorize. Settings need to be changes again and again and again and one user's settings gets pulled over to all users.
Pros
I can log in remotely - that is the only thing remotely positive regarding Semper.
To be fair... the previous system probably also have this option and it would probably be more streamlined than Semper's but never had need to use it before we switched to Semper
Cons
Data 100% unreliable and everything needs to be double checked.
A HUGE problem if you try to pull an annual report.
Response from Semper
We appreciate your honest feedback and apologize for any challenges you've faced with Semper. It's disheartening to hear about the issues with data reliability, especially when pulling annual reports. We understand the importance of accurate and trustworthy information. Your concerns about the accounting side being impractical for non-accounting users and the difficulties in settings management are duly noted. We are committed to addressing these issues and improving your experience with Semper. If you have specific details or further suggestions, please feel free to share them with our support team. We appreciate your input and are dedicated to making necessary improvements.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Concerned about Cloud Based Option
Pros
It works very well for us as a reservation system and I like the reports available.
Cons
I am worried about the Cloud Based option as I have received feedback from other clients that the information does not pull through correctly from Nightsbridge.
Response from Semper
Thank you for providing your feedback. I'd like to highlight that our cloud-based system operates seamlessly, mirroring the functionality of the local server-based system. Notably, the cloud-based system boasts enhanced security measures and a higher likelihood of receiving bookings from Nightbridge or any other connected channel manager. This increased efficacy is attributed to its cloud-based nature, which minimizes interference and ensures a smoother operational experience compared to the local server.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Professional & Efficient Service
Pros
The developers are continuously striving to improve the system.
Cons
I love the system. It is user friendly. Only area that needs attention is the e-mail templates.
Reasons for Choosing Semper
I did not switch form NightsBridge. You do not have LodgeManager on the list. My business outgrew the previous product and I needed something that had a module for my restaurant.Switched From
NightsBridgeReasons for Switching to Semper
Local developer, pricing and speedy response to enquiry.Response from Semper
Thank you very much for your positive review. We are busy changing the email templates and have introduced new correspondence documents that have been re-designed if you wish to implement them please get in contact with support.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
A fragmented system lacking user-friendly application
Frustrating at best. I have to add that we had a junior technician who constantly impressed us with her service and willingness to help us. She was a breath of fresh air and I felt that she was a gem. The system truly disappointed compared to her desire to resolve issues.
Pros
Analytics and reporting were good, although one needs proper training to make sense of the various reports.
Cons
Fragmented nature of each of the functions within the system. It never felt comfortable to use the features as they didn't seamlessly talk to each other. Training was not beneficial and on-the-job training a hard task to accomplish. We employed 365Villas and couldn't believe how fast and user-friendly it is. We were operational with 2 weeks, whereas we took 3 months to go-live with Semper.
Response from Semper
Dear Corne,
Thank you for sharing your feedback on Semper. We appreciate your insights in helping us refine our services.
We regret any inconvenience you faced with Semper's user-friendliness and cohesion. We're committed to addressing these issues, enhancing user experience, and improving onboarding.
Your positive note on analytics is encouraging. We'll ensure our analytics remain robust and user-friendly.
We're evaluating your comparison with 365Villas to enhance Semper's functionality and deployment speed. Your experience is crucial, and we're dedicated to exceeding expectations.
If you have further suggestions, please reach out. We value your feedback and hope for the chance to serve you better.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
ITS A VERY EASY SOFTWARE AND VERY HELPFUL AND EASY TO USE
Very good software and it makes it very difficult for stealing. And audit trail
Pros
I can get any report and easy to analyze
Cons
I can get my report and present on time. Auditing what the front office, bar and restaurant is very easy
Response from Semper
Thanks for your positive review! Glad to hear our software is easy to use, helpful for report analysis, and aids in timely presentations. Your feedback on the software's effectiveness in auditing and enhancing security with an audit trail is appreciated. We're committed to meeting your needs and value your input. Thank you for choosing our solution!
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Great Easy to use system
Enjoy working withe the program and the Technical support is great.
Pros
Easy to use, Accuracy, Tools to prevent theft and monitoring.
Cons
Some payment steps can be reduced
The input procedure and update of stock items to be made easier
Response from Semper
Thank you very much for the positive review. You will be pleased to know we are currently busy with implementing integration to payment devices that will greatly reduce the process of capturing payments. It will be available in the next release.
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Latitude 15 semper Review
overall experience with Semper is 8/10
Pros
Easy to navigate and a lot of assorted reports
Cons
Accounting packages integration failure
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Rating for Semper AK
It’s been very stressful to use especially with lack of support after installation which is not what we were told when the advertising was done.
Pros
I was told it will make me stress free when is come to warehouse accountability
Cons
The lack of support when we asked our local product provider to see the errors that happen when we installed it. We are so concerned about this and now they are adding a new charge.
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Semper Review
Some difficulties here and there but support staff always manage to help and sort out issues.
Pros
The support men and women are fantastic, I am always impressed with their commitment to customer satisfaction, specifically [sensitive content hidden]. The system as a whole is very easy to use and understand.
Cons
Sometimes the different reports relating to revenue and stock control do not provide consistent information that relate with each other, this makes accurate reporting, forecasting and revenue balancing very difficult.
Response from Semper
Thank you for your detailed review of Semper. We're delighted to hear that you have had a positive experience with our support team, particularly mentioning [sensitive content hidden]. It's great to know that you find the system as a whole easy to use and understand.
It's reassuring to hear that our support staff has been helpful in managing and resolving issues. If you have any specific details or further suggestions, please feel free to share them with our support team. We appreciate your trust in Semper and are dedicated to continuous improvement.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
The Best of the Bunch
Pros
People make a company,
especially in our industry, because they are the ones that resolve issues. We enjoy working with the semper team, their system is a pleasure to work with.
Cons
Nothing bothers us about the system if there was something lacking in the past [sensitive content hidden]
abd his team developed a solution. Its a solid platform
Response from Semper
Thank you for your positive feedback! We're honored to be considered "The Best of the Bunch." We completely agree that people are key, especially in our industry, and we're delighted that you enjoy working with the Semper team. If you have any further comments or suggestions, we're here to listen. Thanks for choosing Semper!
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Still Learning
Pros
Functional Accounting system combined with reservations and Conferencing.
Cons
Recipe setup - restaurant
limited access to being able to delete items or invoices - manually without contacting support.
Limited reports
Alternatives Considered
Sage 300cloud- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Fernery Lodge Revie
We have enjoyed working with [sensitive content hidden] - he has helped us set up stock control in semper which was never used at Fernery before.
Pros
It works for Hospitality
Cons
Most reports do not have totals
When you enter goods recieved - you cannot save - if there is a power cut you have to redo all your work. Yesterday my stock controller lost all his work. Not fun....
When I pull stock on hand reports to check on my staff - I always have to data sort as it does not show ie bar - housekeeping together is all over the place .
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Semper feedback
All our problems have been solved. [sensitive content hidden] is always a great help and always has solutions even if it takes her a few days she always gets it done.
Pros
setting up all our own rates, can see all the bookings. We can call at anytime, and someone will answer. I always just work with [sensitive content hidden]. But I prefer to work with [sensitive content hidden] as she is always so friendly and willing to help. She definitely knows what she is doing and I always feel comfortable with her. She always has solutions and helps us very well.
Cons
That the system has glitches like if I transfer stuff on the system it does not add up or subtract the items. If items are read it sometimes the system does not add it to stock on hand.I dislike it how you put people in management positions that can not do the job. Like [sensitive content hidden]. They do not know the system and always does something else than we are asking. I get very frustrated with them because they do not listen to what we want. If I call and it is 1 of them that is answering I will rather wait to speak to someone else even if it takes a day. Even on standby, you need to be profesional and [sensitive content hidden] can not be profesional.
Response from Semper
Thank you for sharing your feedback with us. We're delighted to hear that you appreciate the ability to set up rates, view bookings easily, and receive responsive customer support. We value your concerns regarding glitches in the system and the challenges with certain team members. We are actively working to address these issues and appreciate your patience. Your input is essential, and if you have any further suggestions or encounter issues, please don't hesitate to reach out. We're committed to ensuring a positive experience for you. Thank you for your support!
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Easy to use
easy to make new bookings and keep up to date with availability.
Pros
Version 8 is easy to use. Great value for money
Cons
The new semper is a bit different from the older version.
Response from Semper
Thanks for your feedback on Version 8! We're thrilled to hear it's easy to use and offers great value for money. If you have any more comments or suggestions, feel free to share. We appreciate your support!
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Using Semper for Reservations
Enjoy working on the system.
Pros
User friendly making it easy to do the reservations and train new staff
Cons
Does not export some reports such as individual debtors accounts to excel
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Semper review
Pros
Easy to use
Fast and reliable
Availability
Cons
At this stage no cons, might just have to use it a bit longer to discover cons
Response from Semper
Thank you for sharing your experience with Semper! We're thrilled to hear that you find our service easy to use, fast, and reliable. Your feedback on the seamless availability is much appreciated. It's encouraging to know that Semper has met your expectations. If you ever have any suggestions or additional thoughts, please feel free to share.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Semper Property Management System
Pros
Makes managing properties and rentals so much easier.
Nice function for housekeeping and good integration with most booking websites.
Cons
Looks outdated (like a software from the early 2000's).
But I was using the desktop version and from what I understand, the web platform is much better and more modern.
Response from Semper
Thank you for your positive feedback! We're glad to hear that Semper makes managing properties easier with good integration. We appreciate your input about the desktop version's appearance, and we're excited for you to explore the more modern web platform for an updated experience. If you have any further comments or suggestions, feel free to let us know. We're here to enhance your property management journey!
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Review Isandlwana
Needs are met and system running smoothly
Pros
Ease of use and installation and staff happy
Cons
No comment as we are happy with system as the staff are comfortable
Response from Semper
Thanks for the positive review. it is much appreciated
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Semper PMS Experience
The system is good for small independent hotels, It serves the daily needs of reservations, front office and housekeeping and accounting.
Pros
Dashboard has an easy to use format and everything you need in one place.
Cons
The reporting does not support easy revenue management and analysis.Semper channel manager only connects with limited otas, which is restrictive.
Response from Semper
Thank you for your feedback! We're glad you find the Semper PMS dashboard easy to use. We appreciate your insights about the reporting challenges and limitations with the channel manager. If you have any specific suggestions or further comments, feel free to share. We value your input and are here to support your hotel's needs!
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Top quality support on product
Very good overall experience.
Pros
System is user friendly, online support is efficient, top quality, helpful, patient and super friendly.
Cons
More options for different customized reports.
Response from Semper
Thank you for your positive feedback! We're thrilled to hear you appreciate our top-quality support, user-friendly system, and efficient online assistance. Your suggestion for more customized report options is noted. We're here to enhance your experience, and we appreciate your support!
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Semper PMS property solutions for us
We are extremely happy with the system and the support is exceptional.
Pros
It helps us to manage our property remotely especially with the new browser version. The reporting system also helps with all aspects of the business.
Cons
So far there is nothing that I don't like.
Response from Semper
Thank you for your positive review! We're thrilled to hear that Semper PMS has been instrumental in managing your property remotely, especially with the new browser version. We're glad you find the reporting system beneficial. If you ever have any feedback or questions, feel free to reach out. We appreciate your support and are delighted to provide exceptional support for your needs!
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Best service
Average
Pros
The support team is always so helpful ([sensitive content hidden] and [sensitive content hidden] in particular )
Cons
The system is Very slowThe system is not user friendly
Response from Semper
Thank you for your positive feedback! We're delighted to hear you appreciate our support team. We're sorry to hear about the challenges with system speed and user-friendliness. If you have specific suggestions or encounter issues, please reach out. Your input is valuable to us.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Staff
Pros
The system is user friendly and one can easily work around it.
Cons
It can be bit complicated sometimes, when ever you move bookings around, it changes the rate or sometimes the rates just disappears.
Response from Semper
Thank you for your review! We're pleased to hear that you find our system generally user-friendly. We understand the challenges with rates when moving bookings around and are actively working to improve this aspect. Your feedback is valuable, and if you have any further comments or suggestions, please feel free to share. We appreciate your support!
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
All-in-all, a good functional option
My experience is limited to POS and Stock Control only. We do not use the reservation function for our Guesthouse. Overall, I am happy with the product since it largely does what we need it to do.
Pros
Fairly easy to use and well suited for smaller restaurants for both POS and Stock Control. The support I have received in the past has been exemplary and problems have always been resolved fast and satisfactorily.
Cons
It would be nice to have more buttons displayed on the home screen. Having to scroll through button lists take up unnecessary time and lead to mistakes. Out of stock items are not displayed on the "Stock on Hand "report. A zero would help to assess at a glance that a product is out of stock. Dockets and Invoices are not customizable. When using formatted dockets, column widths are too wide leaving very little space for product descriptions - this, by the way, is the only support ticket that has not been resolved. I miss the ability to be able to log into the system remotely via an app in order to perform functions that are not permitted by on-site staff. Currently I need to come into the restaurant to resolve problems when I am at the restaurant.
Response from Semper
Thank you very much for your feedback.It is much appreciated.
we will make a change to teh docets to include more information as you request.
I am not sure if you are aware that we have a hosted version where you can log-in at any time and view all tables, sales etc. You can also make change from anywhere.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Grown to appreciate this product over others
I started out being totally intimidated by it, but it has grown on me and now I do not want to use any other system for now.
Pros
I like all the different aspects of Semper, especially all the different reports you can generate.
Cons
Some aspects are a bit over-complicated to get a hang of if you did not receive proper training from the start, e.g. setting up rates, invoice structure, etc.
Response from Semper
Thank you for sharing your thoughts on Semper. We're glad to hear that you've grown to appreciate the product, especially the variety of reports it offers. We understand your concerns about certain aspects being over-complicated without proper training, such as setting up rates and invoice structure. We appreciate your feedback and are committed to improving user experience and training resources.
It's fantastic to know that despite the initial intimidation, Semper has won you over, and you prefer it over other systems. We're here to support you, and if you have any specific areas you'd like assistance with or suggestions for improvement, please feel free to reach out. We appreciate your choice in Semper and value your feedback.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Semper review
Pros
Semper is cloud based, you can use it anywhere.
Cons
Semper has glitches or is offline that creates issues
Response from Semper
Thank you for your feedback! We're glad you appreciate Semper's cloud-based accessibility. We apologize for any glitches or downtime and are actively working to improve reliability. If you encounter issues, please contact our support team. Your input is important to us.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
BEST POS FOR YOUR COMPANY
Semper has made a big difference in our Company. Before we couldn't go back on daily reports or check sales reports and losses. Now we can do all of this and more.
Pros
Semper is a very easy and reliable system to use in a restaurant, it has many different features and are very user friendly.
Cons
So far there isn't any complaints or something that we don't like about Semper.
Response from Semper
Thank you for your glowing review! We're thrilled to hear that Semper has proven to be the best POS for your company, offering an easy and reliable system with user-friendly features. It's great that you haven't encountered any complaints or issues with the system. Your feedback on Semper making a significant difference in your company, providing the ability to review daily and sales reports, is appreciated. We're honored to have been recommended to you by another satisfied company using Semper. We understand the importance of reliable support and are glad to have surpassed your expectations after switching from Lavu POS, addressing the challenges you faced with assistance. Thank you for choosing Semper!
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Review of Semper
Very friendly and helpful support staff, they solve issues quickly.
Pros
I can access Semper from the cloud and quickly generate a quote or invoice and also check availability from my laptop or smart phone
Cons
I would like Semper to have more options of linking to booking engines like booking.com & Safari. Maybe they do but I was not advised. It would be good to move everything to Semper because Nightsbridge still handles online booking.
Alternatives Considered
NightsBridgeReasons for Switching to Semper
The invoices were very professional and easy to use.- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Not user friendly
I've used other POS systems and Semper is one of the least user friendly
steps are not simple
does not take into account the pressure from waiters side in processing orders as it takes very long and becomes frustrating to use - wastes time in waiting for simple tasks to be completed (e.g. waiting for the text box to open, merging a table, splitting a table etc.)
No easy to follow User Manual for Semper Conference especially. It's difficult to understand how to use the various functions, e.g. function sheet etc. (not activated on our side)
Pros
Easy to check closed tables
Easy to re-instate closed tables
large icons for easy reading
Cons
Not user friendly
Reports are usually not very accurate or user friendly
Too many steps to complete a simple task (e.g. split and combine tables)
Very slow at times
Has many "issues" and takes very long to process table merging or voids.
Freezes often
Not reliable
Does not generate accurate reports
Not enough training done
No quick view user manual for beginners
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Semper Review
Very good. Assistance by Semper is also good.
Pros
Setup and the automatic syncronizing of the system is a plus.
Cons
No comments on this. All in order thank you.
Alternatives Considered
NightsBridgeReasons for Switching to Semper
It was already implemented on the premises.- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
overall user
Pros
All in one product. Need to understand the setup if the system and products but if set up correctly it runs pretty good.
Cons
Most of the updates is for the web base.
Response from Semper
We'd like to inform you that we're implementing a change to Semper to enable local access to the web interface. This adjustment is aimed at providing a more convenient and efficient experience for users. If you have any questions or concerns about this update, please feel free to reach out. We appreciate your understanding and look forward to offering an improved service with these enhancements.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Great great great
Wonderful!!!! Will always use and recommend
Pros
Easy to use and understand and great service
Cons
Nothing love everything about the program
Alternatives Considered
NightsBridgeReasons for Switching to Semper
Love to work on Semper and everything I can do on the systemResponse from Semper
Thank you for the enthusiastic review! We're thrilled to hear that you find Semper great, easy to use, and appreciate the excellent service. Your endorsement and commitment to always using and recommending Semper are greatly appreciated. We're honoured that you chose Semper over alternatives like NightsBridge, and we're delighted that you love working on our system. If you ever have further feedback or need assistance, feel free to reach out. Thank you for choosing Semper!
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Ultimate Safaris Review
Frustrating, struggling to get to work with our service provider as he is just never available.
Pros
That we could use it as a Central Reservations
Cons
Too big a program for our slow internet in Namibia
Struggle to get it to work for us.
Response from Semper
We're honored that you chose Semper after switching from Hotellinx Cloud due to your company's growth and your familiarity with the product from previous experiences. If you have further concerns or suggestions, please feel free to reach out. We're committed to enhancing your experience with Semper. Thank you for choosing us for your Central Reservations needs!
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
CAJORI HOTEL FEEDBACK
IT HAS BEEN A BIT TRICKY, BUT HELPFUL. I USE CMS AND IT IS EASIER AND ALSO LOVE THE FACT THAT YOU CAN CHANGE THE DESCRIPTION OF THE PRODUCT WITHOUT ANY HUSTLE
Pros
DRAWING STATEMENT AND OTHER REPORTS. IT MAKES MONTH ENDS EASIER
Cons
CHANGING THE TEMPLATES OR NARRATIVES. ESPECIALLY ON RESERVATIONS SEMPER
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Housekeeping and Laundry
Pros
Easy to learn and use. Sometimes not user friendly eg. bottle neck when entering transactions.
Cons
little hick ups and after hours support not always able to assist
Response from Semper
Thank you for sharing your review. We're glad to hear that our system is easy to learn and use for housekeeping and laundry. We apologize for any inconvenience you've encountered, especially the bottleneck during transaction entry. Your feedback on little hiccups and challenges with after-hours support is noted. We're committed to addressing these issues to enhance your experience. If you have further details or suggestions, please feel free to share with our support team. We appreciate your input and thank you for using our system.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Semper is a great management tool
Overall, Semper is a great management tool. It is user friendly and even if there is something we do not understand, we can call Semper and we will immediately receive help.
Pros
Semper is easy to use and every day I discover a new feature. From organizing reservations, to taking payments form guests, everything us made easier by Semper.
Cons
The accounting section of Semper needs a little more attention. Frequently we have to call Semper and ask why our invoices/statements are wrong.
Response from Semper
Thank you very much for the positive response. On the accounting side, a tremendous has been done in recent releases and we would like it very much to share that with you.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Rooms Bookings ,Restaurant & Bar POS
Very good and easy system to use, it has so many features that can build the business.
Pros
It is a system that is user friendly, for accommodation bookings, Restaurant & Bar .
Financial system that you can control your business.
Cons
Not Sure , it is a tool that you can learn so many things on it, especially on the hospitality industry.
Response from Semper
Thanks for the review Daniel we appreciate you.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Semper booking system is the besy!
Semper booking system covers all aspects of what is required in the hospitality industry.
the software is stable and reliable at all times.
Pros
very accurate! it keeps track of all booking information.
semper consultants are always there to assist.
Cons
nothing that i like the least about semper booking system
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Functional PMS
Pros
At a glance we know how are booking sheet stands
Cons
You can not integrate different properties onto the same data base
We need to be able use CRM as well
Response from Semper
Hi You are able to use multiple properties on one database and distribute to different OTA's as well as the own website booking system.
Semper has a built in CRM capability to enable you to build extensive profiles for each guest.
In addition, you are able to integration to 6 different CRM systems.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Haithoms guesthouses review
Very good helped the organization to manage reservations
Pros
Ease of use and cost effectiveness . It does not require any training
Cons
None at all very very good. Sometimes it frezees
Response from Semper
Thank you for your positive review of Haithoms Guesthouses. We're glad you find our property management system easy to use and cost-effective for efficient reservation management. We apologize for any occasional freezing issues, and our team is actively working to address them. Your feedback is valuable, and we appreciate your trust in our product. We look forward to serving you even better in the future.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Feedback from Blanco Guest Farm
Fantastic! I love everything about the Senpet system
Pros
It’s ease of use and fantastic support!
It is very difficult to make mistakes with the system!
Cons
Group bookings aren’t our best and we would like to redesign the invoice template but everything else is great
Response from Semper
Thank you very much for the positive review. It is much appreciated. You will be pleased to know that we have created new templates which are very modern. we would like to show you these and see if you like them.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Chestnut Country Lodge
Pros
The flexibility and the many different functions within it.
Cons
The slow speed at times when switching screens or saving.
Response from Semper
Thank you for taking the time to share your feedback. We're delighted to hear that you appreciate the flexibility and diverse range of functions within our platform. Your feedback is invaluable as we continuously strive to enhance our services.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Finding the Rights Admin System for Your Hospitality Company
Good experience always helpul & they will get back to me to Confirm that the Issues were resolved
Pros
Easy to Contact & most issues are Resolved
Cons
Costs Gets Expensive with other systems also required & it all adds Up.
So one has to make sure the system works for their Company
Response from Semper
Thank you for your review and positive comments
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Great property management tool
Pros
Most of the things are relatively simple to use and understand. I'm rather pleased with semper.
Cons
I cannot think of anything at the moment.
Response from Semper
Thank you for your positive feedback! We're delighted to hear that you find our property management system user-friendly. If you have any suggestions or further comments, feel free to reach out. We appreciate your support!
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Not happy
Pros
Nothing, not user friendly, set up promises weren’t kept, waste of money
Cons
Set up promises weren’t kept, blackmailed to accept or threatened to be tuned off
Response from Semper
We're sorry to hear about your dissatisfaction. We take your feedback seriously and apologize for any inconvenience you've experienced. Your concerns about the system not being user-friendly and setup promises not being kept are noted. We aim to address and rectify any issues promptly. If you have specific details or additional feedback, please reach out to our support team so we can better understand and assist you. We appreciate your input and are committed to improving our services.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Simple to use
Pros
Relatively easy to use, logical process. Modifications to bookings are generally easy.
Cons
Refund process, no opportunity to rectify or change once committed, forced to do work arounds for incorrect or amended entry.
Response from Semper
hi Jean, You will be pleased to know that we have re-written the refund process which will be available in the next release.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Review done
Pros
guest booking data
just struggling as sometime add the toruism levy other time ignore
Cons
the stock system - record and ease of checking as supervisor and correcting entering of items
Printing - can not print only one for instance good received note - every time everything of the day have to then copy paste or select
General ledger integration
Response from Semper
We are actively addressing these issues to enhance our system's overall performance. We appreciate your transparency, and your insights are crucial as we strive to improve and provide a better experience for you. Thank you for choosing us, and we look forward to addressing your concerns promptly.
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Excellent for calendar management
Pros
Easy integration with online booking platforms
Cons
Doesn't support local (South African) booking platforms