--- description: Review of BrightHR Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: BrightHR | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Absence Management Software](/directory/4774/absence-management-software/software) > [BrightHR](/software/42852/brighthr) # BrightHR Canonical: https://www.softwareadvice.ie/software/42852/brighthr Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.ie/software/42852/brighthr?page=2) > BrightHR is a complete HR software solution that transforms the way you manage your team. Since 2015, we’ve helped over 120,000 businesses worldwide streamline their HR processes with our intuitive, user-friendly tools - freeing up their time to focus on what matters most - growing their business. As a business owner, you are the HR manager, Health \& Safety coordinator, payroll lead, and everything in between. That’s why we’ve brought all those essential yet time-consuming tasks together into one simple platform. But BrightHR is more than just smart software. We also provide 24/7 HR and employment law advice, unlimited document storage, payroll software and support, clocking-in and out software, health \& safety tools and guidance, performance management, employee wellbeing resources, and a suite of intuitive HR apps to support your daily operations. And if you ever face an employment tribunal or Health \& Safety legal challenge, our optional HR and Health \& Safety insurance gives you the protection and peace of mind you need. With BrightHR, you always have support at your back. Designed to grow with your business, BrightHR is flexible enough for startups and robust enough for large, expanding teams. Your pricing remains fixed for the duration of your contract, and you never pay extra for additional users - so as your business grows, your costs don’t. > > Verdict: Rated **4.6/5** by 204 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 204 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: BrightHR - **Location**: Manchester, UK - **Founded**: 2015 ## Commercial Context - **Starting Price**: €6.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: BrightHR costs from £4.50/user/month (excl. VAT) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Ireland, United Kingdom ## Features - Activity Dashboard - Alerts/Notifications - Approval Process Control - Attendance Management - Attendance Tracking - Clock In/Out - Customisable Reports - Dashboard - Data Import/Export - Document Management - Document Storage - Employee Database - Employee Management - Employee Portal - Employee Profiles - HR Management - Leave Tracking - Mobile Alerts - Mobile App - Onboarding ## Integrations (3 total) - Gmail - Google Calendar - Microsoft Outlook ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Absence Management Software](https://www.softwareadvice.ie/directory/4774/absence-management-software/software) ## Related Categories - [Absence Management Software](https://www.softwareadvice.ie/directory/4774/absence-management-software/software) - [Online HR Software](https://www.softwareadvice.ie/directory/369/web-based-hr-software/software) - [Clocking Systems](https://www.softwareadvice.ie/directory/1835/time-clock/software) - [Human Capital Management Software](https://www.softwareadvice.ie/directory/1867/hcm/software) - [Employee Vacation & PTO Tracking Software](https://www.softwareadvice.ie/directory/1892/vacation-tracking/software) ## Alternatives 1. [BambooHR](https://www.softwareadvice.ie/software/27196/bamboohr-payroll) — 4.6/5 (3644 reviews) 2. [Rippling](https://www.softwareadvice.ie/software/410674/rippling) — 4.9/5 (4883 reviews) 3. [Paylocity](https://www.softwareadvice.ie/software/4537/web-pay) — 4.3/5 (1965 reviews) 4. [Paycom](https://www.softwareadvice.ie/software/32588/paycom) — 4.4/5 (1400 reviews) 5. [RUN Powered by ADP](https://www.softwareadvice.ie/software/422321/run-powered-by-adp) — 4.6/5 (1566 reviews) ## Reviews ### "BrightHR experience" — 4.0/5 > **Annabelle** | *13 August 2026* | Retail | Recommendation rating: 8.0/10 > > **Pros**: Easy for everyone to use. Good on boarding Quick response times on the chat. Lots of reading to help with FAQ > > **Cons**: Limitations with calendar and people being about to see others on the calendar not in their team. Unable to remove headings we do not use. > > Everyone has taken to Brught very quickly and the payroll software has save us lots of time and money. ----- ### "Review of BrightHR" — 4.0/5 > **Siobhen** | *21 August 2026* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: I find that it's great for team management and staff rosters. The e-learning section is really useful to all staff. > > **Cons**: At times, I find it a little clunky, and making changes isn’t always as straightforward as it could be, particularly when uploading new employees. > > The service has been really good overall, there is a wealth of information provided on the site, but at times I feel like I receive too many phone calls. ----- ### "Avoid contract - VERY DISAPPOINTING" — 1.0/5 > **Natalie** | *11 September 2025* | Human Resources | Recommendation rating: 0.0/10 > > **Pros**: onboarding and introduction of the software > > **Cons**: 1. Communication and Customer Service Issues : My experience with this company has been marked by significant communication breakdowns. When seeking specific information and answers to detailed questions, I was repeatedly transferred between agents without receiving the precise materials or responses I required. This pattern of ineffective communication not only wasted considerable time but also demonstrated a lack of proper training or coordination among customer service representatives. 2. Contractual Concerns : The contract terms present serious concerns regarding customer rights and fair business practices. Most notably, the cancellation clause requires payment of 80% of the remaining contract period, even when cancellation is warranted due to service deficiencies. This punitive approach to contract termination appears to prioritize revenue retention over customer satisfaction and service quality accountability. They didn't even notify me prior to the renewal which raised a red flag to me. When service quality issues directly contribute to a customer's decision to cancel, the company should reasonably adjust termination fees rather than maintaining such restrictive financial penalties. This practice effectively holds customers financially hostage to substandard service. 3. Legal Compliance Concerns : The contract terms raise questions about compliance with Ontario commercial law and consumer protection regulations. Under Ontario's Consumer Protection Act and related commercial legislation, businesses must ensure their contracts contain fair and reasonable terms. The 80% cancellation fee structure may potentially violate: -Consumer Protection Act provisions regarding unfair contract terms -Common law principles of unconscionability -Provincial regulations governing commercial contracts and cancellation rights I recommend that potential customers carefully review these contractual obligations and consider seeking legal counsel before signing. Current customers experiencing similar issues may wish to consult with legal professionals regarding their rights under Ontario commercial law. Recommendation Based on these experiences, I cannot recommend this company's services. The combination of poor communication, restrictive contract terms, and questionable compliance with consumer protection standards creates an unsatisfactory customer experience that potential clients should carefully consider. > > VERY DISAPPOINTING ----- ### "An Indispensable, Cost-Effective HR Asset for Our Growing Team" — 5.0/5 > **Tim** | *21 July 2026* | Chemicals | Recommendation rating: 10.0/10 > > **Pros**: Exceptional Customer Service: The support team is second to none, consistently friendly, extremely knowledgeable, and highly helpful. Outstanding Value: The 5-year price lock perk is excellent, allowing us to add new employees without increasing our monthly rate. User-Friendly Interface: The entire platform is incredibly easy to learn, navigate, and adopt across the organization. Comprehensive Toolkit: Features extend far beyond basic tracking to include excellent policy management and employee appraisal tools. > > **Cons**: No Major Complaints: The system meets all our current operational needs perfectly. Feature Scope: It takes a little time to explore all the available features because the platform offers so much functionality. > > As the Chief Operating Officer at Virdis Chemicals, I originally chose BrightHR looking for a simple, streamlined system to coordinate team training. It delivered on that goal amazingly, but we have since expanded our use to handle everything from company policies to employee appraisals. Every single aspect of the platform is well-designed, intuitive, and highly useful. Combined with top-tier customer service and predictable, value-packed pricing, it has become an indispensable asset to our business operations. ----- ### "Excellent company from start to present" — 5.0/5 > **Daniel** | *18 August 2026* | Nonprofit Organisation Management | Recommendation rating: 9.0/10 > > **Pros**: The thing that stands out most about BrightHR is how completely it covers everything a setting like ours needs, without ever feeling complicated or overpriced. It brings all the essential HR functions into one place, giving us a system that is genuinely great value for money while still feeling polished and professional. BrightHR securely stores all our employee information, giving real confidence that sensitive data is protected and handled properly. The platform’s structure makes it easy to access what we need, when we need it, without ever compromising security. And having qualified HR professionals available at the end of a phone call is a huge advantage. It means expert guidance is always within reach, whether we’re dealing with everyday queries or more complex situations. That combination of strong technology and real human support is exactly what makes BrightHR such a reliable and reassuring system for us. > > **Cons**: We’ve genuinely not identified any negatives at this time. BrightHR has met every expectation we had of the system, and so far there hasn’t been anything we’ve disliked or found problematic. > > My overall experience with BrightHR has been genuinely excellent. The sign‑up process set the tone from the very beginning — they made us feel valued, listened to, and supported, rather than just another sale being pushed through a system. Everything was explained clearly and patiently, with real care taken to ensure we understood how the platform would work for our organisation. Since joining, that level of support hasn’t dropped. As we’ve been setting the business up on the platform, the team has consistently been on hand to help, especially when we’ve made a few user errors on our side that needed correcting. Nothing has felt like too much trouble, and every interaction has reinforced that BrightHR is invested in helping us get things right. Overall, it’s been a smooth, reassuring, and genuinely positive experience from start to finish. ----- Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.ie/software/42852/brighthr?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/42852/brighthr) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data