--- description: Review of Vorex Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Vorex | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Online Project Management Software](/directory/436/web-based/software) > [Vorex](/software/429103/vorex) # Vorex Canonical: https://www.softwareadvice.ie/software/429103/vorex Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/429103/vorex?page=2) > Vorex is a cloud-based professional services automation (PSA) solution that manages sales opportunities, projects, timesheets/expense sheets, and invoices, as well as a number of other functions. This system is suitable for small businesses, particularly contractors, consulting firms and architectural companies. With CRM integration, a business's sales pipeline can be monitored alongside other business processes, offering visibility into ongoing operations. With quotation management feature, users can convert quotes to projects, prospects to clients, and time sheets to invoices. Vorex is available in three different plans – Project, BackOffice, and 360. Vorex Project is designed for Project Management only, BackOffice is designed for Project Management and Invoicing and Vorex 360 incorporates Project Management, Invoicing, and CRM. All modules of Vorex offer core functions and features that include system access, data import/export, live support, iPhone and iPad capabilities, data backup, and reports and KPIs. The pricing is based on the number of users and is available for a monthly subscription. > > Verdict: Rated **3.8/5** by 17 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.8/5** | 17 Reviews | | Ease of Use | 3.6/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 3.5/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Kaseya - **Location**: Miami, US - **Founded**: 2004 ## Commercial Context - **Starting Price**: US$35.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: PSA | Pro is available on a monthly subscription basis. Vorex’s PSA packages begin at $10 per user. There are no long term contracts, no licensing fees, and no hidden maintenance costs - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Germany, United Kingdom, United States ## Features - API - Activity Tracking - Alerts/Escalation - Automated Routing - Automatic Time Capture - Billable & Non-Billable Hours - Billable Items Tracking - Billing & Invoicing - Billing Portal - Budget Management - CRM - Client Portal - Collaboration Tools - Contact Database - Contingency Billing - Customisable Invoices - Document Management - Document Storage - Employee Database - Employee Management ## Integrations (2 total) - QuickBooks Online - QuickBooks Online Advanced ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - 24/7 (Live rep) - Chat ## Category - [Online Project Management Software](https://www.softwareadvice.ie/directory/436/web-based/software) ## Related Categories - [Online Project Management Software](https://www.softwareadvice.ie/directory/436/web-based/software) - [Project Management Software](https://www.softwareadvice.ie/directory/4430/project-management/software) - [Help Desk Software](https://www.softwareadvice.ie/directory/4160/help-desk/software) - [Professional Services Automation Software](https://www.softwareadvice.ie/directory/4135/psa/software) - [Business Management Software](https://www.softwareadvice.ie/directory/4371/business-management/software) ## Alternatives 1. [Bitrix24](https://www.softwareadvice.ie/software/128326/bitrix24) — 4.2/5 (984 reviews) 2. [BQE CORE Suite](https://www.softwareadvice.ie/software/37091/bqe-core-project-management) — 4.5/5 (783 reviews) 3. [Wrike](https://www.softwareadvice.ie/software/3777/wrike-pm) — 4.4/5 (2887 reviews) 4. [monday.com](https://www.softwareadvice.ie/software/131008/monday-com) — 4.6/5 (5726 reviews) 5. [Scoro](https://www.softwareadvice.ie/software/155179/scoro) — 4.5/5 (262 reviews) ## Reviews ### "PROBABLY THE WORST BUSINESS MANAGEMENT / PSA SOFTWARE OUT THERE\!\!\!" — 1.0/5 > **Tyler** | *3 May 2016* > > This was the absolute worst experience I have ever had with a software company. The software is absolute garbage and crashes CONSTANTLY\! We were sending their "Tech Support" department daily videos of 404 NOT FOUND errors on almost every page of their software. They sold us a bill of goods and totally scammed us at every corner. Countless emails and phone calls to them went un-returned. Over 1 dozens emails requesting that they cancel our account were completely ignored. We filled a fraud claim with our bank and blocked them from continuing to charge us... What did they do... They changed their billing information and continued billing us 3 months later. Do not believe a word of the the FAKE positive reviews on this site. The company is run by dishonest thieves who almost certainly wrote these other reviews themselves. Save yourself the trouble, expense and grief of having to trial and cancel this software. They do not support their product and they will not stop charging your card when you request they do so\! RUN AS FAR AS YOU CAN FROM THEM\! ----- ### "Easy to Use and a Great Value" — 4.0/5 > **Michael** | *24 March 2017* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: Easy to use, really great price point, and lots of features > > **Cons**: Some of the features lack more advanced workflows > > Vorex has a lot of good things going for it. Primarily that the UI and accessibility of the platform are fantastic. It's super easy to use, and nearly all of the features have work-flows that make logical sense. Easy to train up others on using the system as well. Vorex also does A LOT. Everything you could need is pretty much included in the license. Project Management, Time Tracking, Billing, etc are all there. There's CRM functionality, albeit a bit limited. The strongest component of the platform is probably Project Management, while the others are valuable and still useful - they lack some depth when it comes to more complex workflows. For the money, it's a great buy. ----- ### Review — 5.0/5 > **Ryan** | *30 September 2013* > > I spent a good deal of time looking into Project Management/Time Tracking (Professional Services Automation Solution) for my business. I did not want to make a mistake of picking the wrong solution, and having to spend a lot of time switching to a different solution- it was a big decision for our company. I finally picked Vorex, and myself and the entire staff are very happy that we have made that decision. To be fair, this is my take on Vorex PSA. It's very easy to use, yet robust\! It's all native cloud based (nothing to install, at all\!). I really like that's it's cross platform and cross browser (works on our Apples, PCs, laptops..etc). It's comprehensive and natively integrated (in addition to PM and time/Tracking, if we want, we can utilize its built-in CRM system, as well as its Invoice/Billing module). They have excellent customer support; these people love what they do\! There's no contracts (true month-to-month), no setup fees - only monthly subscription. The include free Training, and ongoing support; and they gave us 3 free custom reports\!\! There are some cons - some international languages are not supported (we have one overseas office). Also, we have to have the Internet to use it (I guess, this is where everything is moving to these days\!). I hope the above was helpful to many. Good luck\! ----- ### "A True Project Management and Time Tracking Solution" — 5.0/5 > **Sam** | *6 January 2011* > > **Pros**: I am a demanding business owner and want the best for my company. When I needed a Project Management solution that took care of my clients, projects, time tracking, expenses, and invoicing- I looked at many vendors. It seems like every time I saw a potential solution there was something I did not like (such as functionality, ease of use, or price..etc). But when the Vorex staff personalized a demo for me I was impressed. Here are my Pros point: -Very comprehensive with many very useful modules that are simply not offered at many other vendors. -Superb customer support. -Application is Very easy to use. -Low cost. -They gave me a free training. -I continue to get their latest enhancements and new modules. -Rapid installation. > > **Cons**: So far- nothing to report here. > > I wish I had this kind of feedback to read before wasting so much time searching for alternative solutions. I strongly recommend this solution to any business owner. ----- ### "This tool takes care of all aspects of business administration" — 4.0/5 > **Shawn** | *20 April 2017* | Recommendation rating: 9.0/10 > > Referred by one of my friend, who owns a startup, and she told me that this tool is a complete business management tool and I understood that during my personalized demo. The best thing about Vorex is that it takes care of everything on the business management or administration part and lets you take care of growing your business by concentrating on sales and customers. It doesn't do everything that all those fancy tools does, but a perfect solution for people who need one solution for managing time, projects, expense, billing, etc. It is one of the easiest tool to use too, for people like me, who are not tech geeks. Their personalized demo lets you use the tool to the fullest and understand its capabilities totally before starting to pay them. Vorex is easy on my pocket too, does more than what it costs. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/429103/vorex?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/429103/vorex) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data