--- description: Review of Webex Suite Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Webex Suite | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Lead Capture Software](/directory/3533/lead-capture/software) > [Webex Suite](/software/430596/webex) # Webex Suite Canonical: https://www.softwareadvice.ie/software/430596/webex Page: 1 / 298\ Next: [Next page](https://www.softwareadvice.ie/software/430596/webex?page=2) > Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience. Seamless collaboration across devices, locations and organizations • Use any computer, tablet, phone, browser or Cisco devices to connect • Collaborate with people outside your organization as easily as those inside • Minimize app switching with bi-direction integrations with other popular business apps Make collaboration more interactive and engaging • Reduce disruptions with background noise removal and voice enhancement • Enable audiences to share their reactions with animated emojis and gesture recognition • Improve audience engagement with next-gen dynamic polling and Q\&A by Slido • Customized the stage layout to focus on the content and people that matters most Make collaboration more inclusive • Remove language barriers with real-time language translation into 100+ languages • Ensure everyone’s voice can be heard with anonymous polling/Q\&A by Slido • Encourage everyone to participate with breakout rooms that enable smaller group discussions Let Webex help you work smarter • Make meetings more productive with automatic transcriptions, notes and highlights • Utilize spaces to schedule team meetings and have recordings and transcripts automatically stored in the spaces for easy access • Monitor and manage your work-life balance and professional relationships with personal insights > > Verdict: Rated **4.4/5** by 7410 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 7410 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Cisco - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Basic Plan: $0/mo - HD meetings with up to 100 people, screen sharing, and a personal room. Meet Plan: $13.50/mo - Premium meeting features HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, \& more. Meet + Call Plan: $25/mo - HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, \& more. A cloud-based phone number for each license, phone menus, extensions, \& more. Contact Webex at https://www.webex.com/contact-sales.html for more information on pricing, and for custom enterprise plans. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Traditional Chinese - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - @mentions - API - Access Control - Access Controls/Permissions - Action Item Tracking - Activity Dashboard - Activity Tracking - Activity/News Feed - Agenda Management - Alerts/Notifications - Annotations - Assignment Management - Attendee Management - Audience Analytics - Audience Engagement - Audio Calls - Audit Trail - Auto Framing - Auto-Dialer - Automated Routing ## Integrations (22 total) - C3 Payment - Calabrio ONE - Chronus - Cvent Event Management - GitHub - Google Chrome - Highspot - Hyro - Lucidspark - Microcall - Microsoft Outlook - Microsoft Teams - NV Desk - Slack - Spiky.ai ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Lead Capture Software](https://www.softwareadvice.ie/directory/3533/lead-capture/software) ## Related Categories - [Lead Capture Software](https://www.softwareadvice.ie/directory/3533/lead-capture/software) - [Hybrid Events Software](https://www.softwareadvice.ie/directory/4455/hybrid-event/software) - [Community Software](https://www.softwareadvice.ie/directory/4515/community/software) - [Conference Software](https://www.softwareadvice.ie/directory/4210/conference/software) - [Event Management Software](https://www.softwareadvice.ie/directory/4734/event-management/software) ## Alternatives 1. [Microsoft Teams](https://www.softwareadvice.ie/software/397766/microsoft-teams) — 4.5/5 (11130 reviews) 2. [Zoom Workplace](https://www.softwareadvice.ie/software/101384/zoom) — 4.6/5 (14661 reviews) 3. [Google Workspace](https://www.softwareadvice.ie/software/344998/google-workspace) — 4.7/5 (17670 reviews) 4. [Google Meet](https://www.softwareadvice.ie/software/185290/google-meet) — 4.5/5 (12161 reviews) 5. [Slack](https://www.softwareadvice.ie/software/154669/slack) — 4.7/5 (24183 reviews) ## Reviews ### "Ai-powered collaboration that keeps getting better" — 4.0/5 > **Edwin** | *17 July 2026* | Banking | Recommendation rating: 9.0/10 > > **Pros**: Webex Suite has become a complete collaboration platform rather than just a video meeting application. The Ai features are especially for use valuable, like summarize our messages and Cisco AI Assistant for example. Which help save time after meeting. The audio and video quality are consistently reliable even with large meeting group. > > **Cons**: The interface has improved over the years, but some advanced settings and administrative features can still feel overwhelming for new users. Certain AI and enterprise capabilities are only available in higher tier plans, so it is difficult for smaller organizations. > > Overall webex suite provides a polished and dependable collaboration experience for both remote and hybrid work. We see the platform continues to improve with new features while maintaining the strong security and reliability that enterprises expect. ----- ### "The best software to launch online meetings" — 5.0/5 > **Joao Gabriel** | *2 March 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Very interesting software to launch online meetings, specially because the functions offered by Webex are very useful to keep the meeting effective. The software is also quite intuitive and easy to deal with. > > **Cons**: Not problems or negative aspects so far. > > The best software for online meetings. It is very ease to share online trainings, meetings and even classes for many people at the same time. The functions tools offered are also quite useful to deal to the success of the meetings. As in the company we have different locations, it is so useful and important to use the webex. ----- ### "Good system for online calls" — 5.0/5 > **Samantha** | *10 May 2026* | Insurance | Recommendation rating: 8.0/10 > > **Pros**: The webex system is easy to log into and I hardly have any problems with connectivity or the quality of service > > **Cons**: I dislike the way you have to go about setting up wireless headsets it is counterintuitive and challenging > > Overall the experience I have had with webex is a good one and it much better than older systems for online calls ----- ### "Oh What A Tangled Web We Weave" — 5.0/5 > **Brian** | *4 June 2026* | E-Learning | Recommendation rating: 9.0/10 > > **Pros**: I really enjoyed using WebEx in multiple ways. The WebEx Meetings tool is great to use for our online school. It is easy to navigate for both teachers and students allowing for great classroom experiences. The system is great to use for a simple 1:1 meeting, small/large group meeting, and of course for having classes synchronously allowing them to be recorded as well for asynchronous learning. Presenting slideshows and screensharing is done with ease. Participants are able to collaborate using the whiteboard, and can communicate through the chat feature as well as through the mic only or with the mic and video. The facilitator is able to set controls how they would like these tools to be used. The Cisco IP phone is also very nice. It has the standard features as any regular business landline phone that utilizes call hold, call transfer, and call forwarding as well as voicemail. There were more features than I needed or used for my position. The best part is that since it is an IP phone, all calls are recorded and stored so that they can be reviewed for customer service reasons or if there are problems. I am now at a school that uses Google Meet, which is far inferior to WebEx Meetings in many ways. I truly miss having a whiteboard for collaborating and classroom purposes in general. However, we do use the WebEx App for our phone system through our computers, so there is no need for additional hardware taking up space. This app is great for other reasons. First, it has a whiteboard feature in it that allows to use in my virtual classroom. Therefore, I can still accomplish many tasks that I used to due to this feature. Next, not only does this app have traditional landline business phone capabilities, it also offers a texting feature so that you can send and receive text like on a mobile phone or smartphone. You can also put the app on your mobile device if you like so you are not tied down to your computer. There is also a Vidcast allowing for video messaging and other features that we unfortunately, do not use at our organization. > > **Cons**: WebEx was created for the business world, so use for education appears to be more of an afterthought. However, educators are creative and can adapt most tools for proper usage. It does seem that WebEx has heard these needs adapting and enhancing tools for everyone. The WebEx app has been a great tool, but it logs the user out of the texting feature multiple times throughout the day if not being used. The phone will work, but there is no text notification letting you know you have received a text due to being logged out. We did receive a message a few days back saying that this bug was being fixed and will no longer log us out. Regarding phone calls, even if you have your computer on mute, WebEx calls will still ring out load. You must put your set your quiet hours or other features separately from this. Therefore, you must have the habit of addressing the phone apart from your computer features. > > As an educator, I have have used several different web conferencing and teaching tools. I place WebEx Suite at the top of these. I really missed it when I switched to a new school. My experience has been very positive overall with WebEx. ----- ### "WebEx User" — 4.0/5 > **Jennifer** | *7 February 2025* | Insurance | Recommendation rating: 7.0/10 > > **Pros**: I like that you can record videos and pause them to take screenshots, and the screenshots are clear. The other great feature is that you can call in on your cellphone if necessary. When you have listened partially to the recording and close it, it saves the time of when you last listened to the recording. > > **Cons**: It does not transcribe the audio, and at times, listening to the recording does not help; you will have to listen several times to capture the information you need. Having multiple users on the call and with video causes disruptions to the recording and meeting. I have experienced the audio cutting out, screen freezing, or the screen not showing anything during a meeting, which interrupts our execution and prevents us from getting to our deliverables. The feature to share the file is through an MP, and it is not very easy to know how to save and share the meeting. ----- Page: 1 / 298\ Next: [Next page](https://www.softwareadvice.ie/software/430596/webex?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/430596/webex) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data