---
description: Review of ipSCAPE Connect Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ipSCAPE Connect | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/1556/ucaas/software) > [ipSCAPE Connect](/software/431209/ipscape-connect)

# ipSCAPE Connect

Canonical: https://www.softwareadvice.ie/software/431209/ipscape-connect

> ipSCAPE Connect is a unified communications solution designed to enhance communication and collaboration within organizations. Built on WebRTC technology, ipSCAPE Connect provides users with a range of features, including voice calling, video calls, messaging, and call routing, among others. The platform offers an interface that enables businesses to integrate multiple communication channels and systems, allowing for enhanced productivity and streamlined workflows.

With ipSCAPE Connect, businesses can enhance their customer interactions by facilitating direct communication through various channels, including calling, texting, and video calls directly from their website. The solution is accessible from web browsers and mobile apps, enabling teams to collaborate from anywhere. Additionally, ipSCAPE Connect offers several add-ons to further enhance the unified communications experience. These include ipSCAPE RAMP for secure storage and management of call recordings, wallboards for monitoring team performance, and features like an attendant console, voicemail transcription, and call recording for compliance purposes.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: ipSCAPE
- **Location**: North Sydney, Australia
- **Founded**: 2005

## Commercial Context

- **Target Audience**: 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, New Zealand

## Features

- API
- Activity Tracking
- Agent Interface
- Alerts/Notifications
- Automated Routing
- Call Centre Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer
- Chat Transcript
- Chat/Messaging
- Communication Management
- Contact Database
- Contact Management
- File Sharing
- IVR
- Interaction Tracking

## Integrations (5 total)

- Microsoft Dynamic 365 CRM  (JourneyTEAM - Reseller)
- Microsoft Teams
- Salesforce Communications Cloud
- ServiceNow
- Zendesk Suite

## Category

- [Unified Communications Software](https://www.softwareadvice.ie/directory/1556/ucaas/software)

## Related Categories

- [Unified Communications Software](https://www.softwareadvice.ie/directory/1556/ucaas/software)
- [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software)
- [Contact Centre Software](https://www.softwareadvice.ie/directory/4389/contact-center/software)
- [Cloud Communication Platforms](https://www.softwareadvice.ie/directory/4386/cloud-communication/software)

## Alternatives

1. [Bitrix24](https://www.softwareadvice.ie/software/128326/bitrix24) — 4.2/5 (990 reviews)
2. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1781 reviews)
3. [JustCall](https://www.softwareadvice.ie/software/75453/justcall) — 4.1/5 (224 reviews)
4. [AIO](https://www.softwareadvice.ie/software/361954/aio) — 4.9/5 (9 reviews)
5. [Enreach Omnichannel](https://www.softwareadvice.ie/software/258642/cloud-contact-center) — 5.0/5 (1 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/431209/ipscape-connect)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/voip/ipscape-connect-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/431209/ipscape-connect> |
| en-GB | <https://www.softwareadvice.co.uk/software/431209/ipscape-connect> |
| en-IE | <https://www.softwareadvice.ie/software/431209/ipscape-connect> |
| en-NZ | <https://www.softwareadvice.co.nz/software/431209/ipscape-connect> |

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