About Jira

Jira Software is a business process management tool used by agile teams to plan, track and release software. Jira Software supports Scrum, Kanban, a hybrid model or another unique workflow. Jira enables users to create project roadmaps to map out all projects in progress. The project board includes a drag-and-drop interface that allows teams to manage every project detail. The system offers functionality to create user stories and issues, plan sprints and distribute tasks across the team. Users also have access to information from thousands of business apps, from design and monitoring tools to source code and productivity apps. A mobile app is available for Android and iOS devices. Pricing is per user per month. Support is available through an online support portal, online documentation and tutorial videos.
Jira Software - Jira roadmap
Jira Software - Jira dashboard
Jira Software - Jira features
Jira Software - Jira customization
Jira Software - Jira mobile
Jira video
Jira Software - Jira roadmap - thumbnail
Jira Software - Jira dashboard - thumbnail
Jira Software - Jira features - thumbnail
Jira Software - Jira customization - thumbnail
Jira Software - Jira mobile - thumbnail

Jira pricing

Jira has a free version and offers a free trial. Jira paid version starts at US$7.75/month.

Starting Price:
US$7.75/month
Free Version:
Yes
Free trial:
Yes

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Jira Reviews

Feature rating

Value for Money
4.3
Functionality
4.4
Ease of Use
4.0
Customer Support
4.2
5 reviews of 13,927 View all reviews
Cristian
  • Industry: Semiconductors
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 18/7/2019

Jira for bug tracking and project management

I highly recommend Jira for a bug tracking tool and especially for Agile software teams. For us it has really made a difference in terms of: team collaboration, Agile methodology adoption, decreased time to market of new projects/new features and on the overall teams' spirit. We have seen a wide adoption for the other departments as well, non software development.

Pros

We used several bug tracking tools in the past but Jira is by far the best one. What I like most:
- user friendly interface, provides a nice user experience
- Agile SCRUM/Kanban support out of the box
- extremely configurable on almost everything
- extendable through custom scripting, either built-in or via addons
- very collaborative
- there are thousands of addons in the marketplace; you can even write your own

Cons

Being so flexible to be configured, the learning curve for admins is a little steep.
The price is based on the number of users and if you experience wide user adoption in a big company, you end up in paying more for upgrading to the next tier, than if you would pay for that tier first time.

Grace
  • Industry: Retail
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 23/10/2023

More effective project management and monitoring

Quickly aligning a software delivery team's members around a common vision is made possible without overwhelming them with a complex platform.

Pros

I appreciate that it's straightforward to set up, can be customized to fit any team's needs, and integrates with a wide variety of apps (from chat rooms like Slack to customer relationship management systems like Salesforce). simple, simple, simple, with a variety of dashboards and views to accommodate any team's needs.

Cons

The configuration process is not my favorite, and it could prove to be rather difficult for my team. There's also room for improvement in the user interface (UI), as it's not always reliable and can be frustratingly slow at times.

Renu
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/1/2024

It is an excellent project management tool!!

The experience was positive; it has everything to manage a project from end to end.

Pros

Jira proves to be an invaluable tool for efficient project management. Its comprehensive features allow us to seamlessly handle various aspects such as project progress tracking, ticket and story management, phase monitoring, assessing project complexity, and keeping tabs on workforce enrollment. The platform's versatility plays a crucial role in streamlining our project-related activities and ensuring effective collaboration across the team.

Cons

The experience was consistently positive, and I appreciate the absence of any notable shortcomings. Jira is effectively met my expectations, providing a smooth and satisfactory experience.

Verified Reviewer
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
4

3
Reviewed on 10/2/2024

Deployment Options

In general i like it. The agile methodology support.

Pros

That you can use it with cloud, server or data center and the specific edition or plan you choose. Keep in mind that pricing depends of what you choose.

Cons

Not tool is perfect some disadvantages are the complexity and learning curve. Customization challenges and performance issue with large instances.

Barbara
  • Industry: Nonprofit Organisation Management
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

4
Reviewed on 3/11/2023

Project Management is easier with Jira

For sprint planning, we utilize Jira. Jira's best feature is that when we've entered the necessary information the first time, the system will recommend it for us the next time.

Pros

Our on-site team is able to keep track of defects and prioritize fixes with ease thanks to JIRA's bug tracking and project task tracking features. Since I oversee the distribution of resources across several clients and projects that employ shared resources, Kanban boards allow me to keep track of how much time each activity takes on its own.

Cons

Mobile access is a bit challenging when it concerns browser-based usage. One of the most effective methods of dealing with this is to create a high-quality user experience apart from any mobile app.

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