About Jira

Jira Software is a business process management tool used by agile teams to plan, track and release software. Jira Software supports Scrum, Kanban, a hybrid model or another unique workflow. Jira enables users to create project roadmaps to map out all projects in progress. The project board includes a drag-and-drop interface that allows teams to manage every project detail. The system offers functionality to create user stories and issues, plan sprints and distribute tasks across the team. Users also have access to information from thousands of business apps, from design and monitoring tools to source code and productivity apps. A mobile app is available for Android and iOS devices. Pricing is per user per month. Support is available through an online support portal, online documentation and tutorial videos.
Jira Software - Jira roadmap
Jira Software - Jira dashboard
Jira Software - Jira features
Jira Software - Jira customization
Jira Software - Jira mobile
Jira video
Jira Software - Jira roadmap - thumbnail
Jira Software - Jira dashboard - thumbnail
Jira Software - Jira features - thumbnail
Jira Software - Jira customization - thumbnail
Jira Software - Jira mobile - thumbnail

Jira pricing

Jira has a free version and offers a free trial. Jira paid version starts at US$7.16/month.

Starting Price:
US$7.16/month See pricing details
Free Version:
Yes
Free trial:
Yes

Alternatives to Jira

Jira Reviews

Feature rating

Value for Money
4.3
Functionality
4.4
Ease of Use
4.0
Customer Support
4.2
5 reviews of 14,235 View all reviews
Mairéad
Mairéad
  • Industry: Biotechnology
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/5/2024

Could not be without it in our IT support

Would be lost without it. It's far superior to other ticketing systems that we've used. the workflows work great and easy to setup

Pros

- Ease of use
- Ability to edit fields and display
- Ease of setting up

Cons

- outages can be frequent in comparison to other products.
- not a lot of instructions on how to setup easily

Alternatives Considered

ServiceNow

Reasons for Choosing Jira

system was outdated and not user friendly

Switched From

KACE
Chinmay
  • Industry: Entertainment
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
3
Customer Support
5

5
Reviewed on 25/5/2024

Jira review - excellent tool for Project and Sprint planning

The Jira app is an exceptional tool for project management, particularly suited for agile development teams. Its comprehensive features, robust performance, and high level of customization make it a valuable asset for managing complex projects and enhancing team collaboration. While it may have a learning curve, the investment in time and effort is well worth it for the productivity gains and streamlined workflows it offers.

Overall, Jira stands out as a premier project management solution that can adapt to the needs of diverse teams and projects, making it a highly recommended tool for organizations looking to optimize their project management processes.

Pros

Comprehensive project management and issue tracking features.
High level of customization.
Strong integration with other tools and platforms.
Excellent reporting and analytics capabilities.
Effective collaboration tools.

Cons

Steep learning curve for new users.
Can be overwhelming due to the abundance of features.
Performance can be slow with large projects or extensive customizations.

Lee
Lee
  • Industry: Entertainment
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Features
3
Ease of Use
2
Customer Support
0

2
Reviewed on 25/5/2024

Used in minimal capacity

Pros

Task dashboard: moving tasks from waiting to start, for review etc is good.

Cons

History of logged hours on a task is hidden which I don’t love.

Faz
Faz
  • Industry: Capital Markets
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
5
Ease of Use
3
Customer Support
4

4
Reviewed on 26/3/2024

Brickflow Loves Jira

Pros

Jira rocks for Brickflow because it keeps things organized with boards and to-do lists, but also makes working together a breeze. Everyone can see how projects are coming along and stay on the same page, which is pretty sweet.

Cons

Jira can be a double-edged sword. While it excels at organization with boards and to-do lists, setting things up can feel like navigating a labyrinth. Collaboration features are limited, so forget chatting with teammates directly within the app. For non-technical teams, Jira's robust features might be overkill compared to simpler tools.

Alternatives Considered

monday.com

Reasons for Choosing Jira

Jira worked better with tech teams and we are a tech company primarily

Switched From

Asana
Tariq
  • Industry: Food Production
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 4/5/2024

Review of Jira

JIRA instrument takes care of business and would suggest it. Profoundly intrigued by its elements like issue following, project the board, dexterous turn of events, adaptable work processes and reconciliation with different instruments. - Permits us to effortlessly make, track and oversee issues and undertakings

Pros

Integration Capabilities
Advanced Reporting
Scalability
Community Support
Friendly user
clarity
ira is an immensely powerful issue management tool
Easy to set up a project

Cons

slow working
inappropriate case support
incorrect setup,
absence of memory space
an excessive number of modules introduced
absence of legitimate modules setup,
obsolete instrument rendition

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