--- description: Review of Jira Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Jira | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Agile Project Management Software](/directory/3139/agile/software) > [Jira](/software/4315/jira) # Jira Canonical: https://www.softwareadvice.ie/software/4315/jira Page: 1 / 621\ Next: [Next page](https://www.softwareadvice.ie/software/4315/jira?page=2) > Jira is a comprehensive project management and work tracking software designed to empower teams of all sizes, from startups to large enterprises. With its robust features, Jira enables organizations to plan, track, and release world-class software with ease. Users can visualize their progress through intuitive lists, boards, backlogs, and calendars, ensuring everyone stays aligned and informed. Jira's seamless integration capabilities allow teams to connect their favorite tools from the Atlassian Marketplace, keeping Jira as the central hub for all their work. Jira's powerful goal alignment features enable teams to link their tasks directly to company objectives, ensuring that every effort contributes to the project goals. The software's real-time data and insights provide visibility into project progress, allowing teams to identify risks and optimize their performance. Rovo, Atlassian’s AI-powered offering, enables all teams to harness AI’s potential through personalized enterprise search and chat, out-of-the-box agents, and highly tailored agentic workflows. Whether you're managing a complex project or tackling everyday tasks, Jira's versatility and customization options make it an ideal solution for teams seeking to drive their initiatives forward with confidence and efficiency. A mobile app is available for Android and iOS devices. Pricing is per user per month. Support is available through an online support portal, online documentation and tutorial videos. > > Verdict: Rated **4.4/5** by 15497 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 15497 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$7.91 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Jira Software offers flexible pricing. Small teams: $0 per user/month for up to 10 users Growing teams: $7.53 per user/month for 11 to 10,000 users - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish - **Available Countries**: Angola, Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand and 13 more ## Features - @mentions - API - Access Controls/Permissions - Accounting - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Agile Methodologies - Alerts/Notifications - Application Management - Approval Process Control - Approval Workflow - Assignment Management - Audit Trail - Authentication - Backlog Management - Bar Chart - Budget Management - Budgeting/Forecasting - Bug Tracking ## Integrations (48 total) - Azure DevOps Server - Balsamiq - BigPicture - Bitbucket - Checklist for Jira - Clockify - Confluence - ConnectWise PSA - Didit - Dovico - EazyBI Cloud - Figma - GitHub - GitLab - Gliffy ... and 33 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Agile Project Management Software](https://www.softwareadvice.ie/directory/3139/agile/software) ## Related Categories - [Agile Project Management Software](https://www.softwareadvice.ie/directory/3139/agile/software) - [Kanban Tools](https://www.softwareadvice.ie/directory/3175/kanban/software) - [IT Project Management Software](https://www.softwareadvice.ie/directory/3203/it/software) - [Project Tracking Software](https://www.softwareadvice.ie/directory/1606/project-tracking/software) - [Marketing Project Management Software](https://www.softwareadvice.ie/directory/1815/marketing/software) ## Alternatives 1. [Asana](https://www.softwareadvice.ie/software/5576/asana) — 4.5/5 (13740 reviews) 2. [Clockify](https://www.softwareadvice.ie/software/355240/clockify) — 4.8/5 (9270 reviews) 3. [monday AI Work Platform](https://www.softwareadvice.ie/software/131008/monday-com) — 4.6/5 (6121 reviews) 4. [Trello](https://www.softwareadvice.ie/software/430585/trello) — 4.5/5 (23630 reviews) 5. [ClickUp](https://www.softwareadvice.ie/software/123064/clickup) — 4.6/5 (4635 reviews) ## Reviews ### "Still All Around Great Use" — 5.0/5 > **Rachel** | *28 September 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: It helps our team track \& release work load. Also is great across the board for the while company in being able to communicate any issues thaty may occur. > > **Cons**: It is the same as before. The ability to tab from one box to another to make sure the info you have in the box is there \& for that info to not disappear. > > Also the same, from the issues \& bug tracking, the workflow, the visible support all make this product great to use\!\! ----- ### "Good tool to follow status of tasks" — 5.0/5 > **Elena** | *3 September 2026* | Nonprofit Organisation Management | Recommendation rating: 8.0/10 > > **Pros**: The Kanban board is really useful to manage tasks and to see in a glance their status. I also find it very intuitive to create new task, assign them to groups and follow them during different status of work. Backlog section and list too are very intuitive > > **Cons**: The timeline is not working as expected, but it may depends also on how information have been added. We are not using all the possibilities offere3d by the tool, so it might be interesting to personalize more the interface once info are not used. > > It's a useful tool to speed up tasks and have a a good overview of what is going on. Easy to set up and to use. I think that some feature might be redundant or too much for some jobs, so it would be interesting to give users the possibility to simplify its own interface with things that are really interesting for them. ----- ### "Powerful Agile Tracking with a Steep Learning Curve" — 4.0/5 > **Erica** | *20 August 2026* | Construction | Recommendation rating: 8.0/10 > > **Pros**: Keeps your original stance—recognizes Jira's industry-leading Agile tracking, robust reporting, and deep workflow automation, while accounting for its ongoing complexity and steep learning curve for non-technical users. > > **Cons**: Jira is so customizable that instances easily become clogged with redundant custom fields, rigid permission schemes, and hyper-complex workflows. Maintaining standard reporting often requires a dedicated Jira administrator just to keep the setup usable. > > Overall, Jira provides unmatched customization, robust tracking, and comprehensive reporting for managing technical development cycles. It excels at scaling complex agile workflows, though it requires substantial configuration and ongoing maintenance to prevent workflow bloat and keep it accessible for non-technical users. ----- ### "Powerful engine, but you’ll pay for that power in complexity" — 4.0/5 > **PESEDIE** | *30 July 2026* | Computer & Network Security | Recommendation rating: 7.0/10 > > **Pros**: Unmatched customization – Workflows, issue types, fields, and automation are incredibly flexible. If you can dream it, Jira can (probably) be configured to do it. For cross-functional teams (dev, QA, design, rendering ops), that’s gold. Solid reporting \& metrics – Sprint burndowns, velocity tracking, and epic progress are genuinely useful for stakeholders. I can pull data to prove “we’re blocked on shader compilation” or “QA is bottlenecked” in two clicks. Integration ecosystem – Plugins for Bitbucket, GitHub, Slack, TestRail, and even RenderDoc hooks. The API is robust if you need to script bulk updates or automate ticket creation from automated test failures. Scales to enterprise – Handles thousands of issues, complex permission schemes, and multi-team programs without falling over. For organizations with compliance/audit needs, the audit logs are a lifesaver. > > **Cons**: Steep learning curve – New team members (especially designers or artists) drown in the UI. “Where do I find my sprint?” “Why are there 14 statuses?” “What’s a component versus a label?” – onboarding takes weeks, not days. Performance degrades with heavy customization – Add too many custom fields, scripts, or dashboards, and page loads crawl. We’ve had 5-second lag on epic views. Caching helps, but it shouldn't be that sluggish out-of-the-box. Admin overhead is a full-time job – Workflow schemes, permission schemes, notification schemes, screen schemes… they’re powerful but multiply like rabbits. One wrong change breaks everything. You need a dedicated Jira admin for mid-sized teams. Search is surprisingly weak – Advanced JQL (Jira Query Language) is powerful once you master it, but the basic search often fails to find issues by summary or description. I’ve resorted to exporting to Excel for complex filtering. Mobile app is barely passable – Great for quick status updates, terrible for actual ticket creation or deep navigation. Don’t rely on it for on-call incident response. Pricing escalates fast – The “per-user” model hurts as you grow. Add-ons (which are almost mandatory for good reporting or test management) double the cost. For a 50-person team, you’re looking at serious budget pressure. > > Jira is the Swiss Army knife of project management – it can do everything, but you’ll spend time learning which blade does what, and you’ll probably cut yourself a few times. For software development teams with dedicated PMs and a Jira admin, it’s unbeatable. Tracking sprints, bugs, features, and technical debt all in one place gives visibility that spreadsheets can’t match. The automation rules (auto-assign, transition on commit, etc.) save hours weekly. However, for non-technical stakeholders (designers, content creators, external clients), it’s overkill. They need Trello or Asana. Forcing everyone into Jira creates friction, not productivity. We’ve used it for 4+ years across rendering pipelines, game dev, and enterprise web apps. It never lost data, never corrupted a project, and always gave us an audit trail. But I’ve also seen teams waste months over-complicating their workflow because “Jira can do it” – just because you can, doesn’t mean you should. ----- ### "Powerful and Highly Customizable Agile Project Management" — 5.0/5 > **Bea** | *11 August 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Jira’s greatest strength is its unmatched customizability for Agile workflows. Whether you follow Scrum, Kanban, or a hybrid approach, Jira can be tailored to fit your exact process. The ability to create complex workflows, automate repetitive tasks (via automation rules), and configure distinct issue types allows teams to work exactly how they want. > > **Cons**: Its steep learning curve and complexity. Jira is not an intuitive tool for new users, setting it up correctly requires a dedicated administrator, and onboarding new team members often takes significant time. > > My overall experience with Jira is that it is a necessary powerhouse for software development teams. It provides the structure and accountability needed to scale Agile practices effectively across an organization. When configured well, it creates total transparency between product, engineering, and management. ----- Page: 1 / 621\ Next: [Next page](https://www.softwareadvice.ie/software/4315/jira?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/4315/jira) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data