About Jira

Jira Software is a business process management tool used by agile teams to plan, track and release software. Jira Software supports Scrum, Kanban, a hybrid model or another unique workflow. Jira enables users to create project roadmaps to map out all projects in progress. The project board includes a drag-and-drop interface that allows teams to manage every project detail. The system offers functionality to create user stories and issues, plan sprints and distribute tasks across the team. Users also have access to information from thousands of business apps, from design and monitoring tools to source code and productivity apps. A mobile app is available for Android and iOS devices. Pricing is per user per month. Support is available through an online support portal, online documentation and tutorial videos.
Jira Software - Jira roadmap
Jira Software - Jira dashboard
Jira Software - Jira features
Jira Software - Jira customization
Jira Software - Jira mobile
Jira video
Jira Software - Jira roadmap - thumbnail
Jira Software - Jira dashboard - thumbnail
Jira Software - Jira features - thumbnail
Jira Software - Jira customization - thumbnail
Jira Software - Jira mobile - thumbnail

Jira pricing

Jira has a free version and offers a free trial. Jira paid version starts at US$7.00/month.

Starting Price:
US$7.00/month See pricing details
Pricing Details:
Jira Software offers flexible pricing. Small teams: $0 per user/month for up to 10 users Growing teams: $7 per user/month for 11 to 10,000 users View Pricing Plans
Free Version:
Yes
Free trial:
Yes

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Jira Reviews

Feature rating

Value for Money
4.2
Functionality
4.4
Ease of Use
4.0
Customer Support
4.1
5 reviews of 12,108 View all reviews
Mattia M.
  • Industry: Online Media
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 7/6/2022

Jira, the eldest son of the Atlassian family

Very positive experience and without any bugs. this has always favored teamwork which has benefited from a time consuming point of view.

Pros

a complete and very user-friendly workflow management tool that allows you to optimize work times with a perfect management of all tasks, collaborators, project delivery times and more generally "who does what" on each single activity. Thanks to the easy connection with Trello it is possible to have a complete and easily accessible platform also from mobile for the management of team work. once discovered you will not be able to do without it because it has a free version available complete with all the features you need to manage even complex projects.

Cons

I have been using this software for several years and I have never encountered a problem either at a technical level or at the interface with the different businesses that I have managed. Implementations are always welcome so I look forward to testing some new features that they will release in the future for now everything works great.

Alternatives Considered

FullStory and Trello

Reasons for Switching to Jira

It is a complete and easy to use tool in a team, especially with creatives and developers. Sometimes I integrate it with the use of other software that may already be used in agencies or private individuals.
Surajit C.
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 21/5/2022

Best Tool for Any Project Management

It is phenomenal for group coordinated effort, I love that I can redo it however much I need, I love its natural point of interaction, I likewise love its great notice framework, the hunt is awesome and proficient, and it is extremely simple to share records, the method for producing Reporting is astounding, it's ideal for saving time, the organization works on a ton, I like that it is so natural to append pictures while making a document, it incorporates with Hip Chat and Slack, it's outwardly satisfying and permits me to follow without question, everything.

Pros

I love the UI, it is extremely natural, I like it a great deal since it is cordial and justifiable, the client can adjust rapidly to its capacities, I love it since it is excellent for getting sorted out and doing my undertakings and ventures, I love its Scrum and Kanban loads up, it is very imagining the work process, it is exceptionally valuable since I can see the improvement of the assignments progressively, I like it since it is extremely simple to produce a report with this instrument, it coordinates very well with Trello and Slack, the task the board is ideal.

Cons

As of now I found it very useful tool . One problem I think only Software Industry people can use it but other industry like finance and marketing industry won't be able to use it.

Alternatives Considered

Todoist and Trello

Reasons for Switching to Jira

We changed to Jira so the whole organization overall beginning involving similar framework for more straightforward interchanges and set aside cash. Each here concurs that Jira is getting everything done well.
Marta R.
  • Industry: Computer Games
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
3
Ease of Use
5
Customer Support
0

3
Reviewed on 24/5/2022

I enjoy Jira software but there are few things that can be improved in my opinion.

My overall experience with Jira is good and I do not plan to switch to other tool right now.

Pros

I like that I can really easily navigate between the projects because I am in multiple projects at once. I really like the possiblity to customize a lot of things, mostly the kanban board lanes and tickets details. I love linking feature, I find it really useful and I use it a lot. What is very important to me is also the Tempo application and I like how it's integrated in Jira, so I can really easily log my time into proper tickets. In our company we also use the Bitbucket and Confluence and I really enjoy that I can easily create feature branches, commits or pull requests from Jira itself. I also like the report tools to control my overall work.

Cons

I have a lot of diffuculties with Tempo application search issues feature. Since I am participating in a lot of different projects it is really hard to search proper ticket, neither using ticket code nor ticket name is not functioning good enough. Sometimes I feel also overwhelmed with the amount of features which I don't use at all and I am getting lost in the user interface.

Meraz H.
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
4

4
Reviewed on 22/4/2022

Best-in-class and Reliable Project Management Companion

Jira is presently utilized to manage our projects and workflows. We utilize it to manage team members' progress on projects, track outstanding work, and offer context for objectives and procedures. This is utilized across the organization and provides visibility for a large portion of the development effort on a range of projects.

Pros

1) Integrate seamlessly with development tools like Slack, Github, or Bitbucket.
2) Workspace is very configurable; you may customize the components of each task on your board, as well
as create your own icons, labels, and automated processes.
3) Connect all issues/tasks to Epics and view the anticipated outcomes in the Product Roadmap.
4) It offers the flexibility of a kanban board, which provides the user with a clearer view of what has been accomplished, what is in process, and what remains.
5) User story statuses may be used to monitor progress and control workflows.
6) Allows for bulk import of epics and user stories, which speeds up administrative duties if this information was previously recorded in another format, such as CSV.

Cons

1) Only internal users may be allocated to tasks and user stories. This might result in unnecessarily long delays when external users want immediate input or participation.
2) When many boards exist within a project, statuses (user stories) cannot be established explicitly for each board.
3) User stories may be assigned to just two categories of users: assignees and reporters. JIRA does not permit the assignment of numerous assignees to a single user story.

Alternatives Considered

monday.com and Smartsheet

Reasons for Choosing Jira

Jira was more cost-effective and better for us because it met our needs more. It worked better with other Atlassian products that we were going to buy. So, it's clear that Jira is the best modern Project Tracking tool on the market right now.

Switched From

Trello

Reasons for Switching to Jira

Because Atlassian has a lot more products, they were able to keep everything under the same roof. When we used JIRA integrations with other tools, they worked really well at the time and were very useful.
Daniel C.
  • Industry: Computer Software
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 18/5/2022

All in one Project Management solution

Pros

I like the scalability and collaboration capabilities of JIRA, we started small with a team of 8 for JIRA with free trial, as we grew we could easily scale and adapt JIRA for complex use cases and project management
Agile project management cannot be done better with any other software out there

Cons

Lack of predefined templates which team can adopt is what I felt can be improved for JIRA

Alternatives Considered

Trello, Rally and Asana

Reasons for Choosing Jira

Collaboration and knowledge base capabilities of JIRA made us switch to JIRA

Switched From

Zoho Sprints

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