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description: Review of Cisco Umbrella Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Cisco Umbrella | Reviews, Pricing & Demos - SoftwareAdvice IE
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# Cisco Umbrella

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> Cisco Umbrella is a cloud-delivered network security solution designed to provide DNS-layer protection and threat defense against cybersecurity risks. It is used by organizations in sectors such as government, financial services, manufacturing, healthcare, retail, education and hospitality. The platform helps secure remote workers, guest Wi-Fi networks and distributed networks from evolving threats.&#10;&#10;The solution integrates DNS-layer security with secure web gateway capabilities, cloud access security broker functionality and cloud-delivered firewall protection. It includes data loss prevention features to safeguard sensitive information and malware protection to detect and remove threats from cloud file storage applications. Remote browser isolation and zero trust network access enable secure connections to private applications and SaaS platforms. Threat intelligence powered by Cisco Talos provides AI-driven detection of known and emerging threats. Unified policy management with rule-based controls simplifies deployment and administration.&#10;&#10;The platform is FedRAMP authorized for government use and operates on a global cloud architecture with distributed DNS resolvers. Features include web content filtering, shadow IT discovery and app blocking to maintain visibility and control over network activity. It supports securing SD-WAN deployments, protecting mobile users and defending off-network endpoints.
> 
> Verdict: Rated **4.5/5** by 19 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 19 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Cisco
- **Founded**: 2010

## Commercial Context

- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Contact Cisco for pricing information
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Italian, Japanese, Spanish
- **Available Countries**: Canada, France, Germany, Italy, Japan, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Monitoring
- Activity Tracking
- Alerts/Notifications
- Audit Management
- Cloud Application Security
- Compliance Management
- Data Loss Prevention Software
- Data Security
- Endpoint Management
- Endpoint Protection Software
- Event Logs
- Firewalls
- Incident Management
- Monitoring
- Network Security Software
- Policy Management
- Real-Time Monitoring
- Remote Monitoring & Management

## Integrations (2 total)

- Cisco Meraki
- Talos

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Cloud Access Security Broker (CASB)](https://www.softwareadvice.ie/directory/4844/cloud-access-security-broker-casb/software)

## Related Categories

- [Cloud Access Security Broker (CASB)](https://www.softwareadvice.ie/directory/4844/cloud-access-security-broker-casb/software)
- [Threat Intelligence Software](https://www.softwareadvice.ie/directory/3995/threat-intelligence/software)
- [Endpoint Protection Software](https://www.softwareadvice.ie/directory/4777/endpoint-protection-software/software)
- [Cloud Security Software](https://www.softwareadvice.ie/directory/4329/cloud-security/software)
- [Network Security Software](https://www.softwareadvice.ie/directory/4170/network-security/software)

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3. [Malwarebytes for Business](https://www.softwareadvice.ie/software/354549/malwarebytes-for-business) — 4.7/5 (2518 reviews)
4. [ESET Endpoint Security](https://www.softwareadvice.ie/software/134149/eset-endpoint-security) — 4.7/5 (1171 reviews)
5. [Hack The Box](https://www.softwareadvice.ie/software/426962/hack-the-box) — 4.9/5 (71 reviews)

## Reviews

### "Quality Cloud Protection" — 5.0/5

> **Leonardo** | *28 February 2023* | Entertainment | Recommendation rating: 9.0/10
> 
> **Pros**: What I like the most about this device is its stability because it protects against malware and phishing in real time, and its stability in the cloud. organization. Besides the fact that the client interface is very intuitive.
> 
> **Cons**: Having used this kit myself, I have not found a single fault as it is very easy to set up. Also, apart from the fact that we only have to configure what and how we want to protect and add PCs, we are quite comfortable with this product.
> 
> My particular opinion is that it is a great tool from cisco since it is very intuitive. Also, Cisco adds a layer of DNS-based protection against malware, which is very useful.

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### "Adir Ben Hamo" — 5.0/5

> **Adir** | *5 May 2025* | Building Materials | Recommendation rating: 8.0/10
> 
> **Pros**: Ambrella acts as the first line of defense by blocking access to malicious domains at the DNS level, before a connection is ever established.
> 
> **Cons**: This early-stage protection is vital in environments with legacy systems or remote operations (e.g., R\&amp;D labs, remote sites like Neot Hovav or Beit Shemesh).
> 
> The deployment experience with Cisco Umbrella is notably smooth and fast—DNS-layer integration can be rolled out in hours, not days. For an organization with global sites, mobile users, and third-party contractors, Umbrella simplifies protection without requiring heavy infrastructure or VPN dependencies.

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### "Cisco Umbrella is a must have DNS security layer for any organization serious about protection." — 5.0/5

> **Ben** | *3 August 2026* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: Cisco Umbrella provides a critical component of global DNS security by blocking malicious domains while making the deployment simple, easy to rollout, and across all platforms.
> 
> **Cons**: The only think I would dislike about Cisco Umbrella would be sometimes it is difficult to contact support.
> 
> We have fully deployed and have been using Cisco Umbrella on every device possible for over 6 years.

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### "Solid Security Software with Room for Improvement in Support" — 4.0/5

> **Eli** | *16 May 2025* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: Cisco Umbrella effective helps prevent malicious activity and implement content filtering by utilizing DNS filtering.
> 
> **Cons**: Product support since the company was acquired by Cisco has been inferior to the level of support provided by OpenDNS. Forced integration with Cisco mobile client is unwelcome.
> 
> Overall, our experience with Cisco Umbrella has been positive.  There are some negative changes that are expected when a smaller company is acquired by a large corporation.

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### "Reliable Cloud-Based Security for Protecting Users and Network" — 5.0/5

> **Khimson** | *17 August 2026* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10
> 
> **Pros**: Strong cloud-based DNS security and web protection&#10;Helps block malicious websites, phishing, and malware&#10;Easy to deploy without installing hardware at every location&#10;Useful visibility into internet activity and security threats&#10;Good integration with other Cisco security products&#10;Effective for protecting remote users and devices
> 
> **Cons**: Can be expensive for smaller organizations&#10;Initial configuration can take some time&#10;Reporting and dashboards can feel overwhelming&#10;Some advanced features require additional licensing&#10;Troubleshooting DNS-related issues can occasionally be challenging
> 
> Cisco Umbrella is a strong security solution for protecting users from malicious and inappropriate internet activity. Its cloud-based architecture makes deployment relatively simple, and the additional visibility into DNS requests and security threats is very useful for IT administrators. While the licensing cost and configuration complexity can be drawbacks, overall it is a reliable and effective layer of network security.

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## Links

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## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/cloud-security/cisco-umbrella-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/432062/cisco-umbrella> |
| en-GB | <https://www.softwareadvice.co.uk/software/432062/cisco-umbrella> |
| en-IE | <https://www.softwareadvice.ie/software/432062/cisco-umbrella> |
| en-NZ | <https://www.softwareadvice.co.nz/software/432062/cisco-umbrella> |

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