---
description: Review of Jotform Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Jotform | Reviews, Pricing & Demos - SoftwareAdvice IE
---

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# Jotform

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> Jotform is a cloud-based form automation solution that enables users to publish online forms and record customer responses. It helps users to generate leads, collect order payments, conduct customer surveys, manage job applications and register guests for events.&#10;&#10;Jotform features a one-page-per-question survey format and several built-in templates and themes that help users to customize their forms. The solution also features a central dashboard, and the form builder supports emojis, icons, animations, video backgrounds and more.&#10;&#10;Jotform offers plugins for PayPal, Google Drive, Dropbox, MailChimp, Box, OneBip, SalesForce and Zoho CRM. Users can also add widgets like checklists, image sliders, terms and conditions, date selections, tables and more to their forms. Jotform offers services on a monthly subscription basis that includes support via email, chat, training videos and an online support forum.
> 
> Verdict: Rated **4.7/5** by 2919 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 2919 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Jotform
- **Founded**: 2006

## Commercial Context

- **Starting Price**: US$39.00
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish
- **Available Countries**: Australia, Brazil, Canada, China, France, Germany, Hong Kong SAR China, India, Ireland, Isle of Man, Italy, Japan, Mexico, Netherlands, New Zealand, Singapore, Spain, United Kingdom, United States

## Features

- 360 Degree Feedback
- API
- Access Controls/Permissions
- Accounting Integration
- Action Management
- Activity Dashboard
- Activity Planning
- Activity Tracking
- Admissions Management
- Alerts/Notifications
- Alumni Management
- Annotations
- Anonymous Feedback
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Archiving & Retention
- Assessment Management
- Asset Tracking
- Attendance Management

## Integrations (99 total)

- AWeber
- ActiveCampaign
- Adobe Dreamweaver
- Agile CRM
- Airtable
- Akita
- Apache Hive
- Asana
- Basecamp
- BigCommerce
- BlueSnap
- Box
- Brevo
- Callingly
- Campaign Monitor by Marigold

... and 84 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Higher Education Software](https://www.softwareadvice.ie/directory/4253/higher-education/software)

## Related Categories

- [Higher Education Software](https://www.softwareadvice.ie/directory/4253/higher-education/software)
- [Work Order Software](https://www.softwareadvice.ie/directory/500/work-order/software)
- [Government Software](https://www.softwareadvice.ie/directory/4240/government/software)
- [Data Collection Software](https://www.softwareadvice.ie/directory/4339/data-collection/software)
- [Mental Health Software](https://www.softwareadvice.ie/directory/4548/mental-health/software)

## Alternatives

1. [Connecteam](https://www.softwareadvice.ie/software/109560/connecteam) — 4.6/5 (5308 reviews)
2. [Google Workspace](https://www.softwareadvice.ie/software/344998/google-workspace) — 4.7/5 (17670 reviews)
3. [Docusign](https://www.softwareadvice.ie/software/367901/Docusign) — 4.7/5 (9446 reviews)
4. [Typeform](https://www.softwareadvice.ie/software/324633/typeform) — 4.7/5 (974 reviews)
5. [Jotform Sign](https://www.softwareadvice.ie/software/439248/jotform-sign) — 4.8/5 (216 reviews)

## Reviews

### "Still a great data collection tool" — 5.0/5

> **Farrah** | *30 July 2026* | Education Management | Recommendation rating: 8.0/10
> 
> **Pros**: Jotform remains easy to use and easy to teach to others. We use Jotform within an education setting and it's flexible enough in format that different departments are able to use it regardless of their content.
> 
> **Cons**: Question branching took the most time to learn but over the years, our team has gotten better at developing our questions to either avoid the need for question branching or know the right order that we want to ask questions in.
> 
> Jotform remains one of our basic tools for collecting information. We use it across departments and various levels of staffing categories are able to benefit from this, which makes it beneficial for the organization since we don't need to purchase multiple platforms to do the same thing.

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### "A flexible and reliable form builder for everyday business needs" — 5.0/5

> **Furkan** | *9 August 2026* | Design | Recommendation rating: 8.0/10
> 
> **Pros**: Jotform makes it very easy to create professional forms without needing any technical knowledge. I especially like the drag-and-drop builder, the wide range of templates, conditional logic options, and integrations with other tools. It saves a lot of time when creating client questionnaires, project briefs, registration forms, and feedback forms. The customization options are also flexible enough to match different branding needs.
> 
> **Cons**: Some of the more advanced settings and conditional logic options can take a little time to understand when building complex forms. The interface also has a lot of features, so it can occasionally feel crowded. However, once you become familiar with the platform, these are relatively minor issues.
> 
> My overall experience with Jotform has been very positive. It has become a reliable tool for quickly creating and managing different types of forms without involving a developer. I have used it for collecting information, gathering feedback, preparing project questionnaires, and organizing responses. The platform is easy to use, flexible, and offers enough advanced functionality when a simple form is not enough. It has helped streamline several repetitive processes and makes collecting structured information much more efficient.

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### "My \#1 Survey Builder" — 5.0/5

> **Stephanie** | *24 July 2026* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: Easy drag-and-drop form builder&#10;No coding experience required&#10;Professional, customizable templates&#10;Conditional logic for dynamic forms&#10;Electronic signature support&#10;Automatic email notifications and confirmations&#10;Secure online form submissions&#10;Mobile-friendly forms&#10;Data exports to Excel, CSV, and PDF&#10;Integrates with many third-party applications&#10;Helps eliminate paper forms&#10;Great for surveys, employee forms, patient questionnaires, and registrations&#10;Saves time and reduces manual data entry&#10;Organized dashboard for managing submissions
> 
> **Cons**: Free plan has limited submissions and storage&#10;Some advanced features require higher-tier paid plans&#10;Customization options can feel overwhelming for first-time users&#10;Forms with complex logic can take time to build&#10;Certain integrations require premium plans&#10;Branding removal is only available on paid plans&#10;PDF formatting may occasionally need adjustments&#10;Large numbers of submissions can become difficult to organize without folders or naming conventions&#10;Learning curve for advanced automation features
> 
> As a Practice Manager, Jotform has been an incredibly valuable tool for streamlining our administrative processes. It's easy to create professional, customized forms without needing any technical experience, and it has helped us save time by replacing many of our paper-based workflows.&#10;&#10;The drag-and-drop form builder is intuitive, making it simple to build everything from employee forms and internal checklists to patient questionnaires and surveys. I also appreciate how easy it is to customize forms with conditional logic, required fields, electronic signatures, and automated notifications.&#10;&#10;One of my favorite features is how organized everything stays. Form submissions are collected in one place, making it easy to review responses, track completion, and export data when needed. It has improved communication within our team and reduced the amount of manual data entry we have to do.&#10;&#10;Overall, Jotform is a reliable, user-friendly platform that has helped our office become more organized and efficient. I would highly recommend it to any business looking to digitize forms and simplify data collection.

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### "A GAME-CHANGER FOR STREAMLINING YOUR ORGANIZATIONAL PROCESSES" — 5.0/5

> **BETSY** | *2 June 2026* | Individual & Family Services | Recommendation rating: 9.0/10
> 
> **Pros**: Jotform helped us streamline many of our internal processes at our organization. It also immensely reduced our reliance on paper forms by allowing us to move applications, onboarding documents, and other workflows online. It's super user-friendly and they make it easy to collect, manage, and report on your data. If you can picture a workflow and want to streamline it, Jotform likely has a form, tool, or workflow that can help you accomplish it.
> 
> **Cons**: Like any software platform, there is always room for improvement. One challenge we encountered was that on the Gold plan, the HIPAA features could not be completely disabled on all forms. Even when a form did not collect PHI, certain reports still required password protection when downloaded. It would be helpful if these security features were optional for forms that do not contain sensitive information.  &#10;Another challenge involved the identity verification process for a visitor sign-in/sign-out form. End users were required to complete CAPTCHA challenges/games and other verification steps to confirm they were human, which created additional steps for patrons who simply wanted to sign in or out. While this was ultimately resolved by verifying users through a valid ID and a photo of the individual holding their ID, the process initially felt cumbersome for our use case. &#10;One more challenge we encountered was with the Jotform Sign feature. The file size limit for uploaded documents was restrictive, allowing uploads of only up to 10 MB. So larger documents could not be sent through the platform.  We work with lengthy packets and a larger file size allowance would be beneficial. Due to this limitation, we ultimately used Dropbox Sign, for our documents. However, I am sure that they are working to increase the size limit.
> 
> Aside from the few CONS mentioned above, our experience with Jotform has been great. The platform has a variety of features and capabilities, making it easy to streamline nearly any process or workflow you can think of.   I think the flexibility of the forms is a strength and makes the not-so-techy person feel empowered. We have also found the AI helper Podo to be extremely helpful. By providing a description of the form or project, the AI can generate a form that is very close to what is needed, significantly reducing time spent creating the forms.

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### "Great for building embedded forms" — 5.0/5

> **Gunther** | *5 July 2026* | Events Services | Recommendation rating: 10.0/10
> 
> **Pros**: I like how easy it is to get started with Jot form. It is simple and easy to create a new form, and the ability to embed a form created with it on a website and receive email notifications when the form is submitted is the feature I've found most useful.
> 
> **Cons**: I have few complaints, all of the features I've used are straightforward and meet all of the requirements I had.
> 
> Overall my experience with Jotform has been great. There is a surprising lack of other tools that simply let you create a web form and add it to your website, most other services are over complicated or come with an expensive set of additional unnecessary tools.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/433821/jotform)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/433821/jotform> |
| en | <https://www.softwareadvice.com/market-research/jotform-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/433821/jotform> |
| en-GB | <https://www.softwareadvice.co.uk/software/433821/jotform> |
| en-IE | <https://www.softwareadvice.ie/software/433821/jotform> |
| en-NZ | <https://www.softwareadvice.co.nz/software/433821/jotform> |
| fr | <https://www.softwareadvice.fr/software/433821/jotform> |

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