---
description: Review of Simla.com Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Simla.com | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Lead Management Software](/directory/1682/lead-management/software) > [Simla.com](/software/433969/retailcrm)

# Simla.com

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> With this platform, you will be able to:
\*\* Unify all your communication channels, including WhatsApp, Facebook, and Instagram, in a single window
\*\* Create orders directly from the chat with your clients
\*\* Take advantage of a ready-to-use sales funnel or create your own
\*\* Segment your clients and personalize your communications
\*\* Launch promotional newsletters, combining WhatsApp and email channels
\*\* Utilize chatbots based on ChatGPT
\*\* Communicate with and manage your clients from your smartphone
> 
> Verdict: Rated **4.7/5** by 32 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 32 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Simla.com
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$27.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Simla.com offers flexible pricing plans to suit different business needs. The "Basic" plan starts at $27 USD per user per month with annual billing, while the "Professional" plan begins at $40 USD under the same conditions. Both plans include an unlimited customer database, automatic lead saving, free integration with Facebook and Instagram, and access to automation for actions and communications (triggers). They also offer advanced features such as chatbots, an intuitive mobile app, and analytics tools. The "Professional" plan provides additional benefits, including customer segmentation for WhatsApp, email, and SMS campaigns, pre-set marketing tools like abandoned cart recovery, ready-to-use email templates, an AI assistant powered by ChatGPT for sales, efficiency evaluation, and conversation summaries. It also includes access to telephony and catalog management. Both plans come with free chat support and a dedicated account manager for the first month. After that, personalized assistance is available for an additional cost. Additionally, Simla.com offers a 7-day free trial, with no credit card required and no obligations.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: Andorra, Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belarus, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Dominica and 48 more

## Features

- A/B Testing
- AI Copilot
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Autoresponders
- CRM
- Calendar/Reminder System
- Call Centre Management
- Call Recording
- Campaign Management
- Campaign Segmentation
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Communication Management
- Configurable Workflow

## Integrations (17 total)

- ChatGPT
- FedEx Ship Manager
- Google Calendar
- Instagram
- Mercado Pago
- OpenCart
- PayPal
- PayU
- PrestaShop
- SEUR PRO by DPDgroup
- Shopify
- Siigo
- Stripe
- Telegram
- VTEX

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Lead Management Software](https://www.softwareadvice.ie/directory/1682/lead-management/software)

## Related Categories

- [Lead Management Software](https://www.softwareadvice.ie/directory/1682/lead-management/software)
- [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software)
- [Online CRM Software](https://www.softwareadvice.ie/directory/387/online-crm/software)
- [CRM Systems](https://www.softwareadvice.ie/directory/4153/crm/software)
- [Conversational Marketing Platforms](https://www.softwareadvice.ie/directory/4671/conversational-marketing/software)

## Alternatives

1. [Salesforce Sales Cloud](https://www.softwareadvice.ie/software/2764/salesforce-sales-cloud) — 4.4/5 (18782 reviews)
2. [HubSpot CRM](https://www.softwareadvice.ie/software/1854/hubspot) — 4.5/5 (4458 reviews)
3. [Zoho CRM](https://www.softwareadvice.ie/software/392464/zoho-crm) — 4.3/5 (6973 reviews)
4. [Kylas Sales CRM](https://www.softwareadvice.ie/software/216694/kylas) — 4.8/5 (573 reviews)
5. [Bigin by Zoho CRM](https://www.softwareadvice.ie/software/392397/bigin-by-zoho-crm) — 4.7/5 (730 reviews)

## Reviews

### "Excelenete herramienta" — 5.0/5

> **Danny** | *8 November 2023* | Consumer Electronics | Recommendation rating: 10.0/10
> 
> **Pros**: la buena interactividad que la herramienta ofrece al equipo comercial para abordar de la mejor manera al cliente
> 
> **Cons**: Por el momento no hay queja, la herramienta se ha comportado muy bien

-----

### "Uso de Simla" — 4.0/5

> **Fredy** | *12 October 2023* | Construction | Recommendation rating: 8.0/10
> 
> **Pros**: Sincroniza sin problemas los mensajes de WhatsApp y no hay diferencias de sincronización entre el app y la web.
> 
> **Cons**: Que los vendedores no puedan crear sus propias respuestas rápidas.
> 
> Todo va bien. Creo que lo podría recomendar. Al menos, para la gestión de WhatsApp QR sí nos está funcionando bien.

-----

### "Latin América" — 4.0/5

> **Federico** | *1 July 2022* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: Podemos tener todos los contactos de las redes sociales en un solo lugar y en idioma español
> 
> **Cons**: Monedas, solo usa dólar y no pudimos pasar la parte administrativa
> 
> Muy buena atención post venta

-----

### "No hay dos sin tres" — 5.0/5

> **Amparo** | *1 August 2024* | Banking | Recommendation rating: 9.0/10
> 
> **Pros**: La interfaz, el front con el usuario somos autónomos y podemos hacer nuestros propios template
> 
> **Cons**: Mi account manager sabe menos que mi compañera de opersciones del business manager
> 
> buena, tienen bastante desarrollado el producto, para darle un 10 solo que tuvieran más conocimiento los que llevan las cuentas

-----

### "Prevent ips sas" — 4.0/5

> **Juan** | *10 July 2024* | Hospital & Health Care | Recommendation rating: 2.0/10
> 
> **Pros**: Práctico confiable amigable e integrado.
> 
> **Cons**: Mucha publicidad
> 
> Buena.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/433969/retailcrm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/retailcrm-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/433969/retailcrm> |
| en-GB | <https://www.softwareadvice.co.uk/software/433969/retailcrm> |
| en-IE | <https://www.softwareadvice.ie/software/433969/retailcrm> |
| en-NZ | <https://www.softwareadvice.co.nz/software/433969/retailcrm> |

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