--- description: Review of Zoho BugTracker Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Zoho BugTracker | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Time and Expense Software](/directory/222/time-and-expense/software) > [Zoho BugTracker](/software/434493/zoho-bugtracker) # Zoho BugTracker Canonical: https://www.softwareadvice.ie/software/434493/zoho-bugtracker Page: 1 / 8\ Next: [Next page](https://www.softwareadvice.ie/software/434493/zoho-bugtracker?page=2) > BugTracker by Zoho is a cloud-based bug-tracking solution designed for businesses of all sizes. Key features include bug automating, bug viewing, file sharing, bugs dashboard, forums, time tracking and user administration. BugTracker allows managers to record bugs with details such as severity and due date and assign them to users. These bugs can be viewed and tracked. Reporting allows users to keep track of logged as well as resolved bugs. An email notification keeps the team informed about the creation of and updates regarding bugs. Users can create their own fields and workflows. An interface used by an organization can be personalized with the configuration tools offered by BugTracker. The solution can be integrated with multiple apps such as Zoho Desk, Zoho Analytics, Zoho People, Google Drive, JIRA, GitHub, Crashlytics and Bitbucket. BugTracker provides its services on per monthly subscription basis and support is provided via user guides, email and an online help desk. > > Verdict: Rated **4.7/5** by 172 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 172 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$4.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Free plan - 2 projects Standard plan - Starts at $3 per user per month, if billed annually or $4 per user per month, if billed monthly. Premium Plan - Starts at $7 per user per month, if billed annually or $8 per user per month, if billed monthly. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: Dutch, English, French, German, Korean, Portuguese, Russian, Spanish - **Available Countries**: Australia, Belgium, Brazil, Canada, Chile, China, Colombia, France, Germany, India, Indonesia, Ireland, Italy, Malaysia, Mexico, Netherlands, New Zealand, Philippines, Saudi Arabia, Singapore and 6 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Assignment Management - Audit Trail - Backlog Management - Billable & Non-Billable Hours - Budget Tracking - Bug Tracking - Bug/Issue Capture - Collaboration Tools - Configurable Workflow - Customisable Reports - Customisable Templates - Customizable Fields - Dashboard - Drag & Drop ## Integrations (9 total) - Bitbucket - Dropbox Business - GitHub - Google Calendar - Google Drive - Jira - Microsoft SharePoint - OneDrive - Zendesk Sell ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Time and Expense Software](https://www.softwareadvice.ie/directory/222/time-and-expense/software) ## Related Categories - [Time and Expense Software](https://www.softwareadvice.ie/directory/222/time-and-expense/software) - [File Sharing Software](https://www.softwareadvice.ie/directory/4535/file-sharing/software) - [Time Tracking Software](https://www.softwareadvice.ie/directory/3834/time-tracking/software) - [Issue Tracking Software](https://www.softwareadvice.ie/directory/4318/issue-tracking/software) - [Bug Tracking Software](https://www.softwareadvice.ie/directory/4721/bug-tracking/software) ## Alternatives 1. [Jira](https://www.softwareadvice.ie/software/4315/jira) — 4.4/5 (15414 reviews) 2. [GitHub](https://www.softwareadvice.ie/software/397820/github) — 4.8/5 (6187 reviews) 3. [JIRA Service Management](https://www.softwareadvice.ie/software/116349/jira-service-management) — 4.5/5 (770 reviews) 4. [Wrike](https://www.softwareadvice.ie/software/3777/wrike-pm) — 4.4/5 (3023 reviews) 5. [Zoho Projects](https://www.softwareadvice.ie/software/392421/zoho-projects) — 4.5/5 (866 reviews) ## Reviews ### "Very Good Bug and Project tracking tool" — 5.0/5 > **Christian** | *15 May 2023* | Machinery | Recommendation rating: 5.0/10 > > **Pros**: nice feature to include and the handy app is easy to use > > **Cons**: The custimization process takes some time but can be reduced while using automation filters > > we try to use it as team coodination tool and its very custimizationable ----- ### "A very good bug tracking application" — 4.0/5 > **Frank** | *7 April 2019* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Of all the big tracking softwares I've used, Zoho bug tracker is easily that simplest to use. The ease of use doesn't mean it's a lightweight. Rather, it's very powerful and easy to customize to fit my workflows. Zoho bug tracker has very reasonable pricing. I also like the support from the team. They're usually very quick and helpful whenever help is needed. > > **Cons**: The only thing I've always felt zoho bug tracker lacked was a mobile app. Now there's a mobile app that works very well, there's absolute nothing to complain about. ----- ### "Zoho BugTracker" — 3.0/5 > **Liju** | *30 May 2019* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: At present, I m on a basic plan, but the premium plan offers more feature and I am looking forward to that one > > **Cons**: The software is not giving may QA Process oriented option while creating a bug. Also exporting bug is not working the way the user wants > > Very good, it does the job ----- ### "Efficiency for connecting Support and Projects areas" — 4.0/5 > **Aliz** | *12 September 2018* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: It establishes a link between Support and Projects areas in our Company: The tickets that our Support area receives through Zoho Desk are sometimes a problem or an issue that relates to a specific project either active or completed by our Projects Area which uses Zoho Projects to keep a record of all projects. In this case the attention of this ticket is often provided by our Projects area, and each area needs to be able to visualize, register and manage the requirement in its own tool. By using BugTracker our Support area still keeps an eye on these kind of tickets and register its development in Zoho Desk, while passing the requirement to our Projects area leaving a link between both tools (Zoho Desk and Zoho Projects); meantime, our Projects Area registers this "issue" attention related to the specific project, and keeps an accurate record of the projects history. > > **Cons**: When you register the time spent on the attention for a Bug in Zoho Projects, it doesn't automatically updates de time registers of the linked ticket over Zoho Desk > > Great experience, helps keeping an accurate record for each area on its own tools. ----- ### "Zoho Bug Tracker is Awesome\! It tremendously increases the productivity and Collaboration" — 5.0/5 > **Ashish** | *10 October 2018* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: Easy to use and intuitive Reports are good > > **Cons**: Whatever we want it's there. So, no comments > > It has increased the Productivity and collaboration and helps us to keep track on the issues. ----- Page: 1 / 8\ Next: [Next page](https://www.softwareadvice.ie/software/434493/zoho-bugtracker?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/434493/zoho-bugtracker) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data