--- description: Review of Zoho SalesIQ Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Zoho SalesIQ | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [Zoho SalesIQ](/software/434506/zoho-salesiq) # Zoho SalesIQ Canonical: https://www.softwareadvice.ie/software/434506/zoho-salesiq Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/434506/zoho-salesiq?page=2) > Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform to unify your marketing, sales, and customer support efforts, giving your customers a great experience, and boosting business growth. Get to know your prospects better and initiate the right conversation with them at exactly the right time. SalesIQ is optimized to suit the customer communication needs of both B2B and B2C businesses of all sizes. Equipped with built-in audio calling, screen sharing, visitor information, lead identification, a drag-and-drop custom bot builder, an AI-driven chatbot with a human touch that automates your customer engagement, and much more. > > Verdict: Rated **4.4/5** by 98 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 98 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$10.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Free: 3 users Connect with 10k visitors / month Basic: $10/ month / user Connect with 50K visitors / month Professional: $17/ month/ user Connect with 100K visitors / month Enterprise: $25/ month / user Connect with 200k visitors / month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Danish, Dutch, English, French, German, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese - **Available Countries**: Albania, Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia & Herzegovina and 169 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Automated Responses - Automated Routing - Autoresponders - Behaviour Tracking - CRM - Campaign Management - Canned Responses - Chat/Messaging - Chatbot - Code-free Development - Collaboration Tools - Communication Management - Contact Database - Contact Management - Content Creation ## Integrations (49 total) - AWeber - ActiveCampaign - Aurea Campaign Manager - BigCommerce - Breeze - CS-Cart Store Builder - Campaign Monitor by Marigold - Clicky - CoreCommerce - Drupal - GAO Telephony - GetResponse - Google Analytics 360 - HappyFox Help Desk - HubSpot Marketing Hub ... and 34 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software) ## Related Categories - [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software) - [Unified Communications Software](https://www.softwareadvice.ie/directory/1556/ucaas/software) - [Contact Centre Software](https://www.softwareadvice.ie/directory/4389/contact-center/software) - [Embedded Analytics Software](https://www.softwareadvice.ie/directory/4332/embedded-analytics/software) - [Website Monitoring Software](https://www.softwareadvice.ie/directory/4550/website-monitoring/software) ## Alternatives 1. 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Tracking leads, handling chats manually, using bot is very simple and easy. Amazing product. Recommend to all. ----- ### "Best in class chat comes like phone call" — 5.0/5 > **Deepak** | *11 March 2022* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Whenever any visitor comes on chat, the phone rings like a phone call, and managing multiple chats is also a breeze, the view of visitors and daily email of visitors is also very helpful. > > **Cons**: Zoho has almost everything, so for other features like support documents we use Zoho helpdesk. ----- ### "Zoho Sales IQ Chatbot does not give answers based on our Knowledgebase" — 1.0/5 > **Verified Reviewer** | *17 July 2024* | Individual & Family Services | Recommendation rating: 0.0/10 > > **Pros**: I was looking for a tool that integrated with our CRM and knowledgebase, but Zobot from Zoho Sales IQ did this poorly. > > **Cons**: Zoho Sales IQ Chatbot is poor and does not work. The product is misleading and we have many complaints and lost business from it. It is unable to be trained on our Knowledgebase and I would not recommend this tool. Im going to try Wonderchat. > > Poor. We have many customer complaints. Ive tried to introduce an AI Advisor to the Zoho Team but they dont wish to pay a consultant for advice. ----- ### "Best tool for Pro-Active Prospect Farming" — 5.0/5 > **Kiran** | *15 October 2022* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: 1. Customizable reports help in understanding the prospects trends 2. Chat bots help is answering prospects during off hours. 3. Live monitoring help in understanding the landing page success. > > **Cons**: 1. There is a delay in notification. 2. Mobile version needs improvement. 3. Support team could improve their turn around time. ----- ### "Zoho SalesIQ is essential for online customer service" — 4.0/5 > **Mahbub** | *1 February 2019* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: With many suitable features for all type of businesses, specially businesses that require online presensence , Zoho SalesIQ is easy to use, affordable and essential tool to provide excellent customer service. Its customer tracking features are the most suitable for our business. We can easily reach the cross-border customers who are or were visiting our websites and can interact with them immediately. We can also find out the missed clients who visited our sites during 'off time' and can try to contact them accordingly. > > **Cons**: Sometimes live update or notification is not working and it may not provide the actual number of visitors in the site if not reloaded. > > Excellent performance with vey minimum or no issues at all. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/434506/zoho-salesiq?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/434506/zoho-salesiq) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data