About Zoom Contact Center

Zoom Contact Center is an AI-powered Contact Center as a Service (CCaaS) offering built directly on Zoom. Zoom Contact Center helps businesses deliver prompt, accurate, and highly personalized customer experiences that drive loyalty.
Zoom Contact Center Software - Streamlined UC & CC workflows for better agent productivity.
Zoom Contact Center Software - AI-powered self-service and personalized experiences for better CX.
Zoom Contact Center video
Zoom Contact Center Software - Streamlined UC & CC workflows for better agent productivity. - thumbnail
Zoom Contact Center Software - AI-powered self-service and personalized experiences for better CX. - thumbnail

Zoom Contact Center pricing

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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Humashankar
Humashankar
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/7/2024

Perfect Solution for Customer Centric Businesses

Overall my view has been overwhelmingly positive

Pros

Its ability to provide a seamless and integrated customer experience across multiple channels, mainly its interface and easy setup

Cons

Some features require more time to master

1 review

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