--- description: Review of AudienceView Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: AudienceView | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Event Check In Software](/directory/4375/event-check-in/software) > [AudienceView](/software/434849/audienceview) # AudienceView Canonical: https://www.softwareadvice.ie/software/434849/audienceview Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/434849/audienceview?page=2) > AudienceView is a cloud-based ticketing solution that enables nonprofits, art centers, museums, events and theaters to sell tickets and raise funds. The solution allows users to manage ticket prices by individual seats or sections and offer free as well as discounted tickets to patrons. It also allows businesses to create ticket layouts with their brand logo and colors. AudienceView enables users to track attendance, donor history, member list, demographic data and subscriber information. The solution’s analytics feature enables event managers to create membership campaigns and segmented lists. They can also identify one-time donors and specifically target them for continuous donations. AudienceView helps users to track conversations and measure the ROI for each advertising campaign. They can also analyse which communication channel is generating the most responses. Services are offered on a subscription basis and online support is available during business hours. > > Verdict: Rated **4.5/5** by 44 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 44 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: AudienceView - **Location**: Toronto, Canada - **Founded**: 2002 ## Commercial Context - **Pricing model**: Other (Free Trial) - **Pricing Details**: Pricing is based on the needs of your business. We offer subscription pricing, per ticket pricing, or a mix of both. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Access Control - Activity Dashboard - Attendance Management - Attendee Management - Attendee Segmentation - Audience Engagement - Badge Printing - Barcode/Ticket Scanning - CRM - Calendar Management - Conferences/Conventions - Confirmations/Reminders - Contact Management - Credit Card Processing - Customer Data Management - Customer History - Customisable Branding - Customisable Forms - Customisable Reports ## Integrations (9 total) - CardConnect - Constant Contact - Cybba - Google Analytics 360 - Google Tag Manager 360 - Mailchimp - ParkHub - PayPal - authorize.net ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Event Check In Software](https://www.softwareadvice.ie/directory/4375/event-check-in/software) ## Related Categories - [Event Check In Software](https://www.softwareadvice.ie/directory/4375/event-check-in/software) - [Fundraising Software](https://www.softwareadvice.ie/directory/1543/online-fundraising-platforms/software) - [Peer-to-Peer Fundraising Software](https://www.softwareadvice.ie/directory/3561/peer-to-peer-fundraising/software) - [Festival Management Software](https://www.softwareadvice.ie/directory/4266/festival-management/software) - [Museum Software](https://www.softwareadvice.ie/directory/4219/museum/software) ## Alternatives 1. 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[Showpass](https://www.softwareadvice.ie/software/69453/showpass) — 4.7/5 (406 reviews) ## Reviews ### "Great Service for Patrons and Companies Alike\!" — 5.0/5 > **Meredith** | *21 September 2016* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: - Sales Format is customizable to match your website, so customers don't know they're going off-site to purchase their tickets - Easy to add packages, products and donations to the offerings - Easy to set up numerous shows and events throughout the year and share access to box office information to select individuals for select productions - Ability to track all donor activity, including donations, attendance at shows, and product purchases (such as Auction wins or merchandise sales) - Ability to sort donors by category or campaign - Ability to have multiple donor campaigns for multiple projects - The online format allows our Development Staff to work remotely when necessary because all donor information is on the cloud > > **Cons**: The ability to track pledges and offset them with donations is still in development. We'd like to be able to track a donation for its intended fiscal year, but that feature is not currently available. It would also be nice to be able to track Grant Deadlines and activity, as one can do with some of the more expensive programs. > > We've been using OvationTix since its inception. With dozens of shows throughout the year, including many for which we function purely as Presenters, the functionality of OvationTix has been crucial to our success. Our presented productions can monitor and see the success of their shows, and we can manage the overall process. We enjoy working with OvationTix so much that we began using it to track all of our donations years ago. ----- ### "Right size, right price, excellent customer service" — 5.0/5 > **Ann** | *7 August 2019* | Performing Arts | Recommendation rating: 10.0/10 > > **Pros**: Easy to use and train others to use; Customer service is super-responsive and they talk to you like human beings; One piece of software for both ticketing and development; It's built for my industry, instead of being a generic piece of software with performance and development laid on top of it; Clear, easy reports that you can save and/or automate; OvationTix is willing to work with us to create new solutions for our unique business model. > > **Cons**: We've had some hiccups with customer service over terminology; The transition was complicated because OvationTix and our previous software used exact opposite categories to sort, etc. I wish the automated receipts and acknowledgements for patrons were a little prettier. > > OvationTix is the right-sized software for our medium-sized theatre. We are working in a new model, and we needed a consortium-style box office that wouldn't break the bank. We wanted to be able to sell tickets across several companies without compromising the data or independence among the companies. OT could help us with this odd model, at a reasonable price that even the smaller companies could afford. In addition, we needed something we could train rotating apprentices to use, so we needed it to be simple. And the OT team has been so responsive to every issue we've had. I also like that they are still clearly working on the software - this isn't a product that they've set and won't change. They add new things and listen to our requests. ----- ### "This service is horrible" — 2.0/5 > **Lisa** | *21 August 2019* | Entertainment | Recommendation rating: 0.0/10 > > **Pros**: Nothing. And the fact that I wrote that and this survey won't allow me to submit unless I say one good thing. So here is the one thing I like, It's easy to get onto the website. > > **Cons**: That if there are any issues and if someone where new to this software they have no clue who to call for technical issues. You do not have it on your page where it is right there for someone to find should they need assistance right away. Added a row of seats on the website which put us over capacity in our theatre. It is a fire code violation and we can get fined. > > Not very good. ----- ### "Perfect\! Stellar support, intuitive features, scales with us" — 5.0/5 > **Steven** | *27 February 2017* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: Ease of Use Quick Set-Up and On-Sales Integration with Email and Website Platforms Great Support Helpful and Ongoing Upgrades Call Center for Ticket Buyers by Phone Private, Custom Branding No Up-Front Cost: we only pay OvationTix when we sell tickets. > > **Cons**: We aren't a non-profit company, so all the fundraising features in the solution don't really apply to us. This is not a complaint really, but those tools are probably of great use to other companies. We just don't use them. > > Our events perform in multiple venues with varying set-ups: assigned seats, general admission, and with various types of tickets like VIPs and student pricing in venues from 99 seats up to 800 or more seats. We also use discount codes, want something that easily integrates with email software and our website and really responsive support since we produce more events than our relatively small staff can handle\! OvationTix has worked very well for us in this first six months of our partnership with them. I like that they update the software monthly with new features. It is important our company keep its branding consistent and OvationTix makes that process seamless. ----- ### "I've been with Ovation for nearly a decade\!" — 5.0/5 > **Heather** | *7 August 2019* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: There are many pros to ovation - the fact that they mirror your website, the fact that you can choose how the fees are charged (i.e. to the client or out of the ticket price), the ease with which it allows you to take credit cards, the great customer service, I could go on and on\! > > **Cons**: I do wish (and maybe this is coming in the future) that I could set a limit on the number of discount tickets I set for a specific performance, i.e. there are 10 tickets at 50% off for Tuesday night - and the software would stop selling them once 10 have sold. Other than that I haven't got many complaints\! ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/434849/audienceview?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/434849/audienceview) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data