---
description: Review of HelpMate Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: HelpMate | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/255/customer-service/software) > [HelpMate](/software/436584/helpmate)

# HelpMate

Canonical: https://www.softwareadvice.ie/software/436584/helpmate

> HelpMate is a customer support software designed to help businesses improve their customer experience. The key features include a unified team inbox, which allows businesses to manage and respond to customer inquiries from a single platform. Additionally, the software provides a knowledge base that enables support agents to access relevant information, resulting in accurate customer responses. HelpMate also offers customizable chat widgets that can be integrated into a business's website, enhancing the user experience and accessibility for customers seeking assistance.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: HelpMate

## Commercial Context

- **Starting Price**: US$12.00
- **Pricing model**: Other (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana and 173 more

## Features

- Inbox Management
- Knowledge Base Management
- Multi-Channel Communication
- Support Ticket Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Customer Service Software](https://www.softwareadvice.ie/directory/255/customer-service/software)

## Alternatives

1. [Salesforce Sales Cloud](https://www.softwareadvice.ie/software/2764/salesforce-sales-cloud) — 4.4/5 (18782 reviews)
2. [Zendesk Suite](https://www.softwareadvice.ie/software/26892/zendesk-talk) — 4.4/5 (4079 reviews)
3. [LiveChat](https://www.softwareadvice.ie/software/27068/livechat) — 4.6/5 (1723 reviews)
4. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1781 reviews)
5. [Freshdesk](https://www.softwareadvice.ie/software/110247/freshdesk) — 4.5/5 (3425 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/436584/helpmate)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/helpmate-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/436584/helpmate> |
| en-GB | <https://www.softwareadvice.co.uk/software/436584/helpmate> |
| en-IE | <https://www.softwareadvice.ie/software/436584/helpmate> |
| en-NZ | <https://www.softwareadvice.co.nz/software/436584/helpmate> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice Ireland","address":{"@type":"PostalAddress","addressLocality":"Dublin","addressRegion":"D","postalCode":"D02 NP94","streetAddress":"2 Park Place, 3rd Floor, Hatch St Dublin, D02 NP94 Ireland"},"description":"We've helped more than 500000 buyers to find the right software.","email":"info@softwareadvice.ie","url":"https://www.softwareadvice.ie/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@id":"https://www.softwareadvice.ie/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":[]},{"name":"HelpMate","description":"HelpMate is a customer support software designed to help businesses improve their customer experience. The key features include a unified team inbox, which allows businesses to manage and respond to customer inquiries from a single platform. Additionally, the software provides a knowledge base that enables support agents to access relevant information, resulting in accurate customer responses. HelpMate also offers customizable chat widgets that can be integrated into a business's website, enhancing the user experience and accessibility for customers seeking assistance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/051024f1-69d8-406c-88ef-13e386b97a9f.jpeg","url":"https://www.softwareadvice.ie/software/436584/helpmate","@id":"https://www.softwareadvice.ie/software/436584/helpmate#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"offers":{"price":"12","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.softwareadvice.ie/software/436584/helpmate#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/255/customer-service/software","@type":"ListItem"},{"name":"HelpMate","position":3,"item":"/software/436584/helpmate","@type":"ListItem"}]}]}
</script>