About Flyx

Flyx is an omnichannel loyalty program that helps improve growth and customer engagement through a loyalty engine. Users can gain an understanding of customers, customize communications based on clients' preferences, disseminate diverse promotional initiatives across multiple channels, and analyze the outcomes of your various campaigns from within a unified platform. Flyx's admin console enables users to create coupons, rewards, points, boosters, gamification, and more. Businesses can access real-time analytics of efforts and devise initiatives that improve overall growth. Organizations can improve the customer journey as well as overall customer retention.
Flyx Software - The FLYX Mobile App has been purpose-built for the retail, food, gas and oil and themepark sectors. Our templated mobile apps have been carefully designed to provide you with the flexibility you need and with the features your customers crave.
Flyx Software - Our loyalty engine integrates with your various POS systems, collecting customer purchase data to enable ultra-personalization in your promotional campaigns.
Flyx Software - FLYX Digital order channels : Kiosk, Click&Collect, Click&Delivery, Web ordering, Mobile app ordering.
Flyx Software - FLYX Product Configurator, a powerful tool that offers a range of features to help you create the perfect menu for your restaurant or business.​
Flyx video
Flyx Software - The FLYX Mobile App has been purpose-built for the retail, food, gas and oil and themepark sectors. Our templated mobile apps have been carefully designed to provide you with the flexibility you need and with the features your customers crave. - thumbnail
Flyx Software - Our loyalty engine integrates with your various POS systems, collecting customer purchase data to enable ultra-personalization in your promotional campaigns. - thumbnail
Flyx Software - FLYX Digital order channels : Kiosk, Click&Collect, Click&Delivery, Web ordering, Mobile app ordering. - thumbnail
Flyx Software - FLYX Product Configurator, a powerful tool that offers a range of features to help you create the perfect menu for your restaurant or business.​ - thumbnail

Flyx pricing

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

Alternatives to Flyx

Flyx Reviews

Feature rating

Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
2
2 reviews of 2
Florence
  • Industry: Oil & Energy
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
2

4
Reviewed on 7/3/2024

Feedback on collaboration

In the first section of your evaluation, we acknowledged your energy, passion, and responsiveness to our requirements. However, 2023 presented some challenges for TotalEnergies Marketing Belgium, particularly with the upgrade of our custom tool. The project was hindered by a lack of proactive communication and difficulty in directly contacting the developers. After persistent efforts, we were able to establish communication with the developers, which greatly improved the project's progress. We would like to extend our gratitude to [sensitive content hidden] for their ability to comprehend our needs and provide practical and cost-effective solutions. Your developers are truly your strongest asset.

Pros

From the onset of our partnership in 2018, your energy, passion, and communication skills were highly valued. You were attentive to our requirements and proactively offered customized solutions. Communication was flawless. Whenever we had an inquiry or an issue, you were prompt to respond. When you encountered a problem, you promptly notified us. However, this was not the case last year, leading me to the next section of your evaluation.

Cons

I won't go into detail, but I have already expressed my dissatisfaction to your [sensitive content hidden], via phone on 12/02/2024. In summary, there has been a lack of proactive communication at all levels, whether it be with support or our account manager. The only exception is the communication with the developers, which has been very good.

Response from Lvlp

Dear Florence,

Thank you for sharing your candid feedback with us. The past year, 2023, was undeniably a pivotal and challenging period for our company. It was a time marked by significant changes, particularly with the implementation of new processes that required patience and understanding from our valued clients. As we closed the year and stepped into 2024, these changes started to bear fruit, laying a foundation for a promising start to the new year.

Over the past several months, we trust you have noticed a substantial improvement in our customer support services. Your positive experience with our team brings us great joy and pride. We are especially thrilled to hear about the proficiency and expertise demonstrated by our developers in crafting a solution tailored to your specific needs.

We are committed to maintaining this momentum and continuously enhancing our services. Your satisfaction is our top priority, and we look forward to serving you even better in the future.

BR,

Replied 11/3/2024
Sophie
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
2

3
Reviewed on 5/3/2024

Quick marketing

Pros

De admin console laat je toe om zelf promo's, rewards, producten toe te voegen. Zo ben je in termen van content niet altijd afhankelijk van je leverancier.

Cons

Er is vaak een lange leadtime om een product te lanceren. Als een merk in food & beverage waar je snel wilt inspelen op behoeftes is dit vaak een blokkade.

Verder is de reporting & performance overzichten zeer beperkt. Het zou goed zijn als app leverancier hier meer mee bezig te zijn.

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