Heartland Payments+

Pros

Heartland Payments+ gives us the most confidential and secure money processing platform making it easy to run our business especially when receiving online payments. It ensures that we have accurate and updated transactions reports that help us to track all the received payments and also makes it easy to resolve any payments disputes. With Heartland Payments+, we have been able to give our customers the option to pay using their desired payment methods without any restrictions.

Cons

Heartland Payments+ performance has been exemplary we have not found anything to complain about.

Pros

Your customer service is excellent, I have never had a problem with your associates. I have been a customer since 1996. Your rates are higher than some, but I know you are trustworthy and easy to contact.

Cons

We used to have a rep in our area. That was a great benefit and very helpful. This service was discontinued a few years ago. I really miss the extra help and guidance they provided.

Pros

Heartland payment has been really easy to use with no hidden fees or confusing costs. it has really made our payment process simpler by offering different payment options so our customers can use whatever method they like best. it is worth mentioning that it has strong security features as well. Honestly, it’s been a game-changer for us as it makes it much easier to handle payments and manage our finances smoothly

Cons

None at all, it was easy to get a hang of and it hasn't failed ever since.

Pros

While we used them in the beginning everything was ok.

Cons

As soon as your initial contract is up they do not tell you anything they just jack your rate up and continue to do so until you notice.

Pros

User-Friendly Interface with ease in navigating through the dashboard
integrated solutions, handles in store sales with Clover POS system seamlessly
Security features with end to end encryption

Cons

Initial setup complexity, for instance setting up the clover POS system was challenging for me.
There's no transaction fee transparency with hidden fees that come unexpectedly.
The users custom report generation are limited for advanced users

Pros

1) I find the customer support to be very responsive and ready to assist whenever I need help. 2) setting it up was a breeze as it is incredibly user feiendly for me. 3) i easily access past payments and receipts without any hassle. 4) the flexible payment options allow me to ensure my transactions with clients are prompt and efficient.
5) This adaptability has really been helpful especially for the nature of our company

Cons

None to report, it as lived up to expectations.

Pros

They're customer service is really great

Cons

They basicly raise they're processing rates without notice.

Pros

Heartland payments is Trustworthy, Fast, Reliable, and most of all offers everything you need!

Cons

Sometimes hard to get through to customer service.

Pros

Payments are processed within the ATA allotted by Heartland. Accurate amounts are credited from time to time.

Cons

I think the customer care needs to be resond on time.

Pros

Heartland Payments+ excellent at securely and instantly processing payments. It improves accuracy and speeds up billing and invoicing. I adore how it facilitates easy and safe product sales and maintains the security of online payments.

Cons

Online payments are easy and safe, and I haven't heard any complaints yet.

Pros

Heartland Payments+ has an accurate payment processing measures, and this improves the credibility of every transaction.
The speed for payment processing is also vibrant and helpful, to all companies.

Cons

Heartland Payments+ is solid with no dislike or errors.

Pros

Heartland Payments+ has the best payment processing properties.
It has been super effective.
Heartland Payments+ has been amazing.

Cons

No regrets about Heartland Payments+.
Heartland Payments+ is amazing.

Pros

I like the simplicity that facilitate easy payments to my bank account. Its easy to set up and very secure.

Cons

Processing fee could be little bit cheaper.

Pros

Heartland Payment is convenient and easy to run or execute in matters payment management.

Cons

Heartland Payment has coordinated all the payment requirements for companies.

Pros

The ease of use, little fees when using the instant transfer options, and that money is instantly deposited and available for use.

Cons

I have not noted any negative aspects of this payment processing system, it works great.

Pros

Ease of use and overall great customer service!

Cons

There isn't anything that I've found negative about this company.

Pros

Seamless integration with bank systems for direct deposit to vendors account.
Manage all our payable account for reconciliation.

Cons

Great for customization.
Receivable reconciliation.

Pros

It has always been reliable and easy to use. It is also better since it enables you to securely store patient’s regular card numbers, thereby simplifying things for both the patient and the clinic.

Cons

The only aspect of Heartland Payment that I find annoying is that if the security code changes after a card expires, you have to re-add the entire card. Only the name, address, and expiration date can be edited on this website.

Alternatives Considered

Pros

It served the purpose at first but I found a cheaper option and Heartland doesn't honor their contract.

Cons

The service and the cost are below par. Don't sign up with this company.

Pros

Integration into Point of Sale system and Web Portal.

Cons

Sometimes we don’t understand bills and charges.

Pros

I am not sure anyone can beat Heartland Payment Systems. We moved between processing companies 4 times over 5 years and as a consultant for other hospitality businesses I still recommend them ahead of all else. From the reps, to the service, ease of use, low processing rates and an incredible company that stands behind it all. This is a brand you can trust and service you can count on.

Cons

There are no cons with Heartland unless you can't find a rep in your local area. Then I say, work with them anyway, they are worth it and you will be treated like family no matter what.

Pros

ease of ACH and recurring billing set up -

Cons

did not have capability to handle employment taxes in Canada - problem for us as we had a couple of Canadian employees

Alternatives Considered

Reasons for Choosing Heartland Payments+

Reasons for Switching to Heartland Payments+

Pros

As long as we were using the point of sale system, we were very happy. Cancelling our service was a nightmare.

Cons

We were charged for 3 months after attempting to stop our service. After speaking to Customer Support [SENSITIVE CONTENT] I was told that I would receive a call or email within 3 - 5 days from the client-management team about a refund. After 7 days of no contact, I called back and had to insist on speaking to a client manager. I finally spoke to [SENSITIVE CONTENT], a Client Manager, who said that there was nothing he could do to reclaim the fees charged to us. Very poor client service.

Pros

Heartland is amazing! We have used this since we have started our company! As an employee, I love being able to go on and see what I will be paid on payday. I have the ability to look back on previous checks and check my hours, also, when it has been deposited into my account, I am notified.

Cons

One issue we had with Heartland was that whenever employees wanted to make changes on their account, they needed to go through the administratr and that was not always an easy task.

Pros

Excellent customers service. Easy to use product.

Cons

Not much. Was a very solid product and excellent benefits.

Pros

We really appreciate how Heartland Payments+ has helped us diversify our payment options which has enabled us to give our visitors the freedom to make payments in their preferred way. Heartland Payments+ financial reports save us time when doing the monthly evaluations of the payments we have received. It has always been so safe to transact through Heartland Payments+ which guarantee safety to our money.

Cons

Heartland Payments+ has done exactly what we brought it to do and therefore nothing is there to complain about.

Pros

Heartland Payments+ has the best customer support team who always show great professionalism when responding to our requests. It has an enhanced reporting tool that give us all the fine and accurate details we need to know about any processed payment. It has international standard security functionalities that keep our transactions safe from fraud allowing us to receive payments safely from all over.

Cons

In our experience with Heartland Payments+, there has been close to none issues which we have given complaints about.

Pros

The most impeccable thing about Heartland Payments+ has been just how easy it makes to process payments. It support almost all available payment types which is why we have made it our sole payment processing tool. It is very flexible and allows us to customize and scale it to fit our continually growing needs. Heartland Payments+ financial reports keeps us on the light and makes it easy to track all our processed payments.

Cons

It has never become a struggle to use any of the Heartland Payments+ features and neither has there been nothing to like least.

Pros

Heartland Payments+ has structured online payment solution, and this gives us an insightful approach that makes us do business globally.
Heartland Payments+ has confined verification security measures, and they all ensure businesses are successful and effective.
The interface has fully automated features, and they require no training.

Cons

Heartland Payments+ has made every process of making sales and payment effective and no challenges encountered.

Pros

Heartland Payments+ helps in immediate processing option, which makes companies cover all their expenses.
Heartland Payments+ has credible and optimal transaction management measures, and this increases the credibility of every opportunity.

Cons

Heartland Payments+ has dynamic and reliable payment managing measures, and no discrediting part from the tool.

Pros

Heartland Payments+ has created suitable utility management solutions.
The development of payment processing solution from the tool is ideal and accurate.
The creation of security verification in matters finance and payment is a solid factor.

Cons

Heartland Payments+ has made affordable and intelligent payment mechanisms, allowing suitable business thread to all users.

Pros

It is really easy and quick to receive and process payments with Heartland Payments+. Has very high-end transactions safety functions which safeguards our payments from theft. Very engaging payments dashboard with updated reports helps us track our payments.

Cons

No cons for Heartland Payments+. It does it work diligently and nothing has been there to dislike.

Pros

It is super easy to work with and launch. Integration and interfacing makes it a valuable resource for employees management needs. I like the customer support too.

Cons

Operates seamlessly without hindrance. It reliable and I have not heard of any complaints so far.

Pros

Heartland Payments+ has included mobile payment solutions, which helps many companies.
The speed in processing online payment gives companies more focus and high revenue.

Cons

Heartland Payments+ is the practical form that allows global payments and there is no functional challenges experienced.

Pros

Heartland Payments+ system has made payments and receiving payments very secure and quick. It's a very user-friendly and easy to use platform that requires no complex learning. Incase of help needed the customer support has always been available to help on time. This has been our go-to payment system that facilities fast and secure way to collect and receiving money.
Cost effective no extra charges for minimum amount.
Quick way to process a card and store card details.

Cons

My user experience with Heartland Payments+ has been really amazing and for sure I don't think of any negative experience.

Pros

Heartland Payments+ makes the billing process accurate and faster.
Besides, Heartland Payments+ has the best invoice processing approach

Cons

Heartland Payments+ is so extensive, where it helps us manage all the payment processing options without challenges.

Pros

Heartland Payments+ has fruitful ways of processing all payments, and sales of products are made swift and secure.
Heartland Payments+ has valuable communications strategies, and this saves all the payments needs.

Cons

Heartland Payments+ has improvised all sales and payment needs, and there are no strategic problems.

Pros

They kept some of the records well. They were easy to roll out. Kinda, but that's mostly due to how dated the product is.

Cons

The updated product (I left them April, 2023), and which I used for 2 weeks, was still in Beta when I left. I don't think it was ready to be rolled out, but the older product lacked certain analytics that I needed. When I reached out to tech support for help with the new product, I received vastly different support than other teams had previously offered. They were rude and then ghosted me.
I was disappointed that I was sold an upgrade for product without having been told it was in Beta.

Alternatives Considered

Reasons for Switching to Heartland Payments+

Pros

The online payment function that allows us to accept payments for online orders. Superior security features that safeguard our transactions from fraud and money laundering. It makes payment processing very fast. Spot on payment reports that makes it easy to monitor sales.

Cons

There has been no problem at with Heartland Payment Processing. All features are very efficient.

Pros

I like the dependable and simple to comprehend features of Heartland Payments+.
Heartland Payments+ is so accurate, fast and dependable.

Cons

I like the flawless features of Heartland Payments+.
Heartland Payments+ is so powerful.

Pros

With Heartland Payments+, we are able to get our money smoothly and faster.
Heartland Payments+ is so amazing and reliable.

Cons

Heartland Payments+ is an amazing tool.
It is flawless.

Pros

Easy to use and great customer 800 number service

Cons

I had a problem since they set up 2 verification process. Worked it out with customer service

Pros

The advanced payment protection functions that safeguards our money from fraud. It has very supportive services team who help us resolve issues expertly. Smooth payment acceptance and processing. Detailed and precise transaction reports that allow easier tracking of payments.

Cons

Heartland Payment Processing has been up standards all through. Nothing to dislike.

Pros

I like the comprehensive features of Heartland Payments+.
Heartland Payments+ is super effective.

Cons

Heartland Payments+ does not have flaws.
No issues at all.

Pros

I like the ability and ease to process payments using credit card, the process is straightforward and the result are quick and efficient.

Cons

I haven't experienced any problems with the product.

Pros

Heartland Payment+ help to verify and process payment by customer accurate and free from errors. Generating invoice and billing to charge to customer is easy and has various way to sent it to customer. Track invoice due date and sent reminder if the payment is still not cleared.

Cons

This payment platform received the least complaint from our customer about payment not through or get declined.

Pros

Heartland Payment is accurate in processing credit cards, and it is instant in solving many security challenges.

Cons

Heartland Payment is vibrant and dynamic, where it brings no payment challenge.

Pros

It's vividly love it's data security with online payments.

Cons

Dreadful and super delight for online payments.

Pros

Heartland Payments+ simplify payment processing operation for our business to accept payment from customer. It gives various payment platform and option that customer can choose to use for their payment. It gives flexibility and customer are more comfortable since their favorite payment processor is supported by the platform.

Cons

No challenge or problem with this payment platform. We are very happy after the integration.

Pros

Great support. Easy to use website, terminal and app.

Cons

Delays in funding. Funding mistakes (double funding and then deductions without notice).