--- description: Review of Brightpearl Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Brightpearl | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [ERP Systems](/directory/4365/erp/software) > [Brightpearl](/software/439392/brightpearl) # Brightpearl Canonical: https://www.softwareadvice.ie/software/439392/brightpearl Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.ie/software/439392/brightpearl?page=2) > Brightpearl is a complete retail operating system for brands, retailers, and wholesalers, designed to scale with fast-growing eCommerce brands. The platform offers flexibility to respond to rapid changes in demand with plug \& play integrations, intuitive inventory planning and powerful automation. Brightpearl helps businesses automate various processes, from order management to accounting, inventory, warehouse management, returns and more. Brightpearl is designed for use by merchants. Every new feature is relevant to retail, so you know that everything is retail-focused. Retail merchants need a platform that can handle seasonal volume. Brightpearl provides tools to help merchants manage orders, SKUs, channels, reporting and financials operatons. > > Verdict: Rated **4.4/5** by 195 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 195 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Sage - **Founded**: 1981 ## Commercial Context - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Denmark, Germany, Ireland, New Zealand, Norway, Sweden, United Kingdom, United States ## Features - 3PL Management - API - Access Controls/Permissions - Accounting - Accounting Integration - Accounts Payable - Accounts Receivable - Activity Dashboard - Alerts/Notifications - Audit Management - Audit Trail - Backorder Management - Bank Reconciliation - Barcode Recognition - Barcode/Ticket Scanning - Barcoding/RFID - Billing & Invoicing - Bills of Material - Business Intelligence - CRM ## Integrations (41 total) - Adobe Commerce - Authorize.Net Connector - Avalara - BILL Accounts Payable & Receivable - Backbone - BigCommerce - Dotdigital - EKM - EasyPost - FedEx Ship Manager - FreightPOP - Glew - InfoPlus - Klaviyo - Lightspeed Retail ... and 26 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [ERP Systems](https://www.softwareadvice.ie/directory/4365/erp/software) ## Related Categories - [Retail Inventory Management Software](https://www.softwareadvice.ie/directory/30/inventory-management-software/software) - [Accounting Software](https://www.softwareadvice.ie/directory/4220/accounting/software) - [Distribution Inventory Management Software](https://www.softwareadvice.ie/directory/195/inventory-management-software/software) - [Sporting Goods POS Software](https://www.softwareadvice.ie/directory/109/sporting-goods-store-software/software) - [CPG Software](https://www.softwareadvice.ie/directory/3610/cpg/software) ## Alternatives 1. [Fishbowl](https://www.softwareadvice.ie/software/1700/fishbowl-inventory-scm) — 4.2/5 (1116 reviews) 2. [Booqable](https://www.softwareadvice.ie/software/77802/booqable) — 4.8/5 (1147 reviews) 3. [Agiliron](https://www.softwareadvice.ie/software/7930/agiliron) — 4.5/5 (49 reviews) 4. [NetSuite](https://www.softwareadvice.ie/software/25483/netsuite-wholesale-distribution-edition) — 4.2/5 (2041 reviews) 5. [Focus X](https://www.softwareadvice.ie/software/3600/focus) — 3.8/5 (119 reviews) ## Reviews ### "Deputy CEO" — 5.0/5 > **VICKI** | *25 March 2026* | Retail | Recommendation rating: 7.0/10 > > **Pros**: value the partnership and appreciate the team’s dedication and support. Also like the fact that you can take care payments, and there are loads of different plug ins that can be used > > **Cons**: Bugs the error issues can be an issue for our sales and warehouse teams, as it can sometimes take up to 5 minutes for it to come back on > > We’ve been working with Brightpearl for many years, and this year we began implementing their WMS. While the journey hasn’t been without its challenges, \[sensitive content hidden\] has been fantastic—consistently going above and beyond to find solutions that ensure the system works effectively for our business. Our account managers, \[sensitive content hidden\], have also been a pleasure to work with. They are approachable, responsive, and always supportive, making collaboration easy and productive. We have experienced a few issues with system errors recently, but \[sensitive content hidden\] has been proactive in addressing these and is keeping us well informed on progress and improvements. ----- ### "Top ERP system" — 5.0/5 > **Rob** | *8 April 2026* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: easy to use system that is very intuitive to use and really speeds up our internal business processes > > **Cons**: nothing really. the system just works and provides automated ways in which to process orders and ship goods out. > > Top tier ERP system that once live is pretty bomb proof. No down time. Everything works as it should. Automation engine is rock solid and working with partners such as b.solutions means the platform can easily link with other tools. ----- ### "Very expensive for little gain" — 2.0/5 > **MARTIN** | *25 May 2021* | Retail | Recommendation rating: 2.0/10 > > **Pros**: The only thing that I really like about this software is that they have good support staff. I was initially attracted to Brightpearl because it included integrated accounts. It has taken me 6 years to realise that this was a false way of thinking as there is other software that integrates seamlessly with reasonably-priced good quality accounting software like Xero, Quickbooks and Sage. Essentially with Brightpearl you are paying a high price for an accounting system that is used by a relatively small number of users (online it says Brightpearl has about 1,000 users - that is a very small number to finance a piece of accounting software. Eventually I realised how much it was missing in other areas. > > **Cons**: The biggest drawback with Brightpearl is the small number of marketplaces it support compared to many of its competitors. They claim to integrate with Amazon, but this is only partially true. Amazon Europe have added 3 new marketplaces but BRightpearl have ingnored them where similar software providers have integrations at no extra cost. Brightpearl haven't added a single marketplace integration in 6 years, and the only one planned, OnBuy, a small marketplace unlikely to generate much revenue, comes at an extra cost. When I started with Brightpearl they were advertising it as the software to automate your online selling, but it was very limited as far as automation was concerned. After a couple of years they launched the Brightpearl Automation App. Funny that you should need an additional app, at extra cost, to do what the software was promising to do 2 years earlier. many things come at extra cost with Brightpearl but are available at no extra cost with other software. Brightpearl doesn't calculate VAT correctly. If you get an order from the Channel Islands, Brightpearl will add 20% VAT even though there is no VAT in th Channel Islands. (it does the same with the Canary Islands which also are not subject to VAT. It would be simply to write a filter to catch these and put correct 0 VAT on them, but they just don't seem to care if their customers are paying the tax men a bit more than they should be. > > Just too many things that BRightpearl doesn't do. Its website claimed that you could list directly from Brightpearl onto eBay but it turned out to be untrue as Brightpearl didn't support eBay Postage Policies (That's eBayspeak for shipping tables). Nor could it list directly to any of the Amazon websites, nor to Shopify or anywhere else. Yet other software can do all of that, and has Google Translate Professional built in so that you can list directly to Amazon Poland without you having to employ a translator. So Brightpearl just falls flat on its face in far too many areas compared to the competition. The worst thing is trying to leave. I am leaving and would like to keep read only access for a year to make it easy to check any warranty claims. Brightpearl have quoted £10,080 for that when full acess costs me less than half of that. So if you are considering BRightpearl, keep looking, there are much better deals available. ----- ### "Smooth Transition and Exceptional Support – Brightpearl Works for Our Business" — 5.0/5 > **Jamie Moxey** | *3 March 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Strong onboarding support, with structured weekly training that made a complex transition feel manageable. \[sensitive content hidden\] took time to understand how Dusk Lighting operates and ensured the system was configured to suit our business processes rather than forcing us into a rigid structure. Clear, detailed answers to questions, with practical guidance that helped us make confident decisions. Excellent knowledge of Shopify and how the two systems integrate, which was critical during migration from Visualsoft. Collaborative approach with partners such as Business Solutions and Shiptheory, ensuring smooth integration across our wider tech stack. Willingness to work through challenges and find practical solutions when issues arose. Comprehensive functionality for stock management, order processing and reporting, giving us better operational visibility. Reliable ongoing support post-launch, which provides reassurance as we continue to embed the system. > > **Cons**: One operational limitation for us is the requirement to manually create Purchase Orders. There isn’t currently an option for a cumulative PO that builds automatically in the background based on demand. A cumulative PO would allow us to monitor value and quantities throughout the day or week, rather than being forced to create multiple POs immediately. As a result, we often generate several smaller POs daily, many of which fall below carriage-paid thresholds. Because we operate largely on a just-in-time model while also holding some stock, this has required a shift in how we manage purchasing. Merging POs while maintaining accurate auto-fulfilment can be complex, and naturally introduces potential for human error if not managed carefully. That said, this is more about adapting our internal processes to the system’s current structure than a fundamental flaw with Brightpearl. > > Our overall experience with Brightpearl has been extremely positive. Transitioning Dusk Lighting from Visualsoft to Shopify and Brightpearl was a daunting task, but \[sensitive content hidden\] and the wider Brightpearl team made the process far more manageable. From weekly training sessions to opportunities to test real-world scenarios, the support was consistent, thorough, and tailored to our business. \[sensitive content hidden\] took the time to understand how we operate, ensuring the system was implemented in a way that supported our workflows. Challenges inevitably arose with such a major change, but the team worked proactively to find practical solutions, often collaborating effectively with partners like Business Solutions and Shiptheory, and even coordinating with Visualsoft when needed. Today, Brightpearl provides a robust platform for stock management, order processing, and reporting. While there are occasional teething issues, the support is reliable, and we feel confident in the system’s ability to meet our needs. Overall, it has been a highly positive experience, and we would recommend Brightpearl to any growing retailer looking for a comprehensive and supportive operations platform. ----- ### "Efficient, Reliable, and Great for Small Businesses" — 5.0/5 > **Monica** | *26 March 2026* | Electrical/Electronic Manufacturing | Recommendation rating: 9.0/10 > > **Pros**: I really appreciate how reliable and secure Brightpearl is. Order management is smooth and well-organized, and staff management is simple and effective. The platform is intuitive and helps keep everything organized, which is perfect for a small business. > > **Cons**: There have been very few minor bugs, but they are quickly resolved. I’d say sometimes the interface can feel a bit overwhelming at first, but it’s easy to get used to. > > Overall, my experience has been very positive. Brightpearl has improved efficiency, made daily operations easier, and comes with excellent customer support. It’s a reliable, scalable solution that supports business growth and I would definitely recommend it to other small businesses. ----- Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.ie/software/439392/brightpearl?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/439392/brightpearl) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data