--- description: Review of Clerk Chat Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Clerk Chat | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [Clerk Chat](/software/440510/clerk-chat) # Clerk Chat Canonical: https://www.softwareadvice.ie/software/440510/clerk-chat > Clerk Chat is a business messaging platform that allows SMS and MMS messaging on existing phone numbers. It works with major phone carriers to enable messaging capabilities on current business lines, catering to companies seeking personalized, automated conversations with customers via text message. The platform features an AI-powered assistant, Clerk Assistant, which connects to CRMs and other data sources to learn about customers. This enables customized, concierge-level conversations at scale. Users can also develop workflows and messaging campaigns to automate conversations and send bulk messages to customers. Clerk Chat offers analytics for tracking the performance of human teams and AI assistants in managing conversations. The software is compatible with various platforms such as Slack, Microsoft Teams, Salesforce, and Pipedrive, allowing businesses to utilize messaging across their customers' preferred channels. Clerk Chat helps companies transform traditional phone numbers into conversational tools to enhance engagement and revenue. > > Verdict: Rated **4.2/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 5 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Clerk Chat ## Commercial Context - **Starting Price**: US$14.99 - **Pricing model**: Per User (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - 2-Way Messaging - Alerts/Notifications - Automated Responses - CRM - Campaign Planning - Campaign Scheduling - Communication Management - Compliance Management - Contact Management - Customer Segmentation - Customisable Templates - Drip Campaigns - Interaction Tracking - Marketing Automation - Mass Texting - Message Personalisation - Mobile Coupons - Multi-Channel Communication - Polls/Voting - Reporting/Analytics ## Integrations (17 total) - Clio - Dynamics 365 - Global Relay Archive - HaloPSA - HubSpot CRM - Intercom - Microsoft 365 - Microsoft Outlook - Microsoft Purview - Microsoft Teams - Pipedrive - Salesforce Platform - Shopify - Slack - Webex Suite ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software) ## Related Categories - [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software) - [Conversational AI Platforms](https://www.softwareadvice.ie/directory/4010/conversational-ai-comparison/software) - [SMS Marketing Software](https://www.softwareadvice.ie/directory/4532/sms-marketing/software) - [Chatbot Software](https://www.softwareadvice.ie/directory/3923/chatbot/software) ## Alternatives 1. [Project Broadcast](https://www.softwareadvice.ie/software/431569/project-broadcast) — 4.9/5 (647 reviews) 2. [SlickText](https://www.softwareadvice.ie/software/167722/slicktext) — 4.8/5 (268 reviews) 3. [Text Request](https://www.softwareadvice.ie/software/306855/text-request) — 4.6/5 (1193 reviews) 4. [Clearstream](https://www.softwareadvice.ie/software/321838/clearstream) — 4.8/5 (665 reviews) 5. [Messente](https://www.softwareadvice.ie/software/103340/messente) — 4.7/5 (84 reviews) ## Reviews ### "Revolutionized Customer Interaction with AI on WhatsApp" — 5.0/5 > **Arianna** | *27 November 2024* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: With Clerk Chat, we’ve been able to automate a huge portion of our customer interactions while still maintaining a personal touch. AI can handle FAQs, appointment scheduling, and even initial lead qualification seamlessly, all through WhatsApp. The setup was straightforward, and the bots integrate perfectl y with our workflows. Plus, the analytics help us continuously optimize AI responses for better engagement. > > **Cons**: The only downside is that the building Flows is complex, but that’s a small trade-off for the incredible functionality it offers > > Clerk Chat AI transformed the way we interact with customers via WhatsApp. We can now offer 24/7 support without hiring additional staff, which has saved us time and money. Customers love the quick and convenient responses, and the bots escalate complex inquiries to our team without missing a beat. It’s like having a full-time assistant for our customer service team. I highly recommend it for any business looking to scale efficiently ----- ### "SMS Integration for M" — 5.0/5 > **Magdalena** | *16 January 2025* | Media Production | Recommendation rating: 10.0/10 > > **Pros**: We didn’t have to change numbers or go through complicated setups—it just worked\! The ability to send and receive messages directly from our business line gives us a professional edge and keeps everything centralized. > > **Cons**: Nothing to complain about. If I had to nitpick, I’d say it would be nice to see even more pre-built templates for different industries > > Clerk chat walk us through the entire process, answered all our questions, and made what seemed daunting feel effortless. Since implementing Clerk Chat, we’ve been able to handle customer inquiries faster and more effectively. ----- ### "sales will use scummy tactics to force you to use their product" — 1.0/5 > **matthew** | *27 April 2025* | Nonprofit Organisation Management | Recommendation rating: 0.0/10 > > **Pros**: Nothing. The sales rep prevented us from getting that far. We will not be using this service > > **Cons**: The sales rep will use scummy tactics like ailing your \[sensitive content hidden\] after we already said no > > The sales rep we dealt with over two or three weeks decided to go over our heads and email our \[sensitive content hidden\] when we gave him a flat no and said we didn't want their service. That's pretty scummy. Despite our flat no, there was a possibility we might come back to it in the future, but after the sales rep decided to go above our heads like that, there's no possibility we would ever go with this company ever again. ----- ### "Streamlined Communication" — 5.0/5 > **Aleksandra** | *21 January 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: The ability to enable SMS on our existing Microsoft Teams numbers was seamless and professional. We can now engage with customers faster, automate follow-ups, and even book apointments without lifting a finger. > > There’s a slight learning curve when setting up advanced flows, but the support team was always available to help and made the process much easier. ----- ### "Boosted Demo Bookings with Clerk Chat AI" — 5.0/5 > **Estie** | *27 November 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Clerk Chat’s AI has completely streamlined our lead management process. We use it to automatically engage leads via SMS and WhatsApp, and the results have been outstanding. For example, when someone expresses interest in our services, the AI takes over and guides them through booking a demo without any manual intervention. It sends reminders, answers common questions, and even reschedules if necessary. This level of automation has freed up our sales team to focus on closing deals rather than chasing down leads. > > **Cons**: The only thing I’d love to see is deeper integration with our CRM to pull even more customized data into the conversation and make it bi-directional. > > Using Clerk Chat AI to book demos has been a game-changer for our business. Before, we struggled to keep up with inquiries and often lost leads who didn’t book right away. Now, the AI handles the entire process, ensuring no one slips through the cracks. We’ve seen a 30% increase in demo bookings since implementing it. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/440510/clerk-chat) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data