--- description: Review of Shipup Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Shipup | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Returns Management (RMS) Software ](/directory/4609/returns-management/software) > [Shipup](/software/440530/shipup) # Shipup Canonical: https://www.softwareadvice.ie/software/440530/shipup Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/440530/shipup?page=2) > Shipup is a shipment tracking solution built for a post-purchase experience that empowers online retailers to reclaim the post-purchase conversation. Shipup provides online retailers with homogenized carrier data, enabling them to customize their post-purchase journey to inform \& build trust with their customers. Hundreds of B2C brands and thousands of users across the globe use Shipup to create meaningful post-purchase experiences, including Na-KD, Purple Carrot, Volcom, Carrefour, Yves Rocher, Devialet \& A.P.C. Our eCommerce brand’s customers love receiving personalized \& branded notifications, giving them instant access to their package tracking - they feel reassured and are able to build trust with the online retailer. The eCommerce brands we work with, in turn, are able to have a 360 view and understanding of their delivery data \& leverage that for optimized customer experience. - Drive more customer referrals and revenue with a personalized post-purchase journey for customers - Get real-time alerts for shipping incidents and send proactive, branded, reassuring notifications to your customers at each touchpoint from click to delivery. Send satisfaction surveys right at the reception of the package. - Increase loyalty with a branded, fully controlled shipping notifications and tracking page to increase repeat purchases and lower churn. - Use customer feedback and analytics to sharpen post-purchase experience and manage carriers. > > Verdict: Rated **4.9/5** by 7 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 7 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Shipup - **Founded**: 2016 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Pay as you go packages/month starting at 299€/month - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, German, Italian, Spanish - **Available Countries**: Belgium, France, Germany, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom, United States ## Features - API - Activity Dashboard - Alerts/Notifications - Claims Management - Customer Portal - Customisable Branding - Customisable Templates - Data Import/Export - Delivery Estimate - Delivery Record - Delivery Tracking - Dispatch Management - Drag & Drop - Driver Management - Email Templates - Exchange Management - For eCommerce - Location Tracking - Order Entry - Order Management ## Integrations (13 total) - BigCommerce - Gorgias - Klaviyo - Mailchimp - Mirakl - Nosto - PrestaShop - Shopify - WooCommerce - Yotpo - Zapier - Zendesk Suite - easiware ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Returns Management (RMS) Software ](https://www.softwareadvice.ie/directory/4609/returns-management/software) ## Related Categories - [Returns Management (RMS) Software ](https://www.softwareadvice.ie/directory/4609/returns-management/software) - [Delivery Management Software](https://www.softwareadvice.ie/directory/3911/delivery-management/software) - [Shipment Tracking Software](https://www.softwareadvice.ie/directory/4700/shipment-tracking/software) - [Shipping Software](https://www.softwareadvice.ie/directory/531/shipping/software) ## Alternatives 1. [e-Parcel](https://www.softwareadvice.ie/software/387230/e-parcel) — 4.8/5 (12 reviews) 2. [DispatchTrack](https://www.softwareadvice.ie/software/107454/dispatchtrack) — 4.5/5 (34 reviews) 3. [eShipz](https://www.softwareadvice.ie/software/324858/eshipz) — 4.5/5 (48 reviews) 4. [Consignmate](https://www.softwareadvice.ie/software/341049/consignmate) — 3.8/5 (5 reviews) 5. [LogiNext Mile](https://www.softwareadvice.ie/software/166171/loginext-mile) — 4.3/5 (75 reviews) ## Reviews ### "Best e-commerce shipping tracking solution" — 5.0/5 > **Verified Reviewer** | *14 January 2022* | Cosmetics | Recommendation rating: 9.0/10 > > **Pros**: Easy to setup Emails or SMS notifications > > **Cons**: Feedback feature is an option Reporting export option ----- ### "Shipup helps reassure our customers \!" — 5.0/5 > **Juliette** | *17 May 2022* | Apparel & Fashion | Recommendation rating: 9.0/10 > > **Pros**: We like the fact that it helps our customer follow up their shipments in a customized way that is more qualitative than the regular emails sent by Colissimo or other transporters. The Shipup page is good looking too. Also we really like that the customers can leave a review, we follow the NPS score on shipup every week. > > **Cons**: We had a little issue at first with Shipup because the integration with Mondial Relay was not working great. Otherwise we are happy with the app, even if it is slightly expensive \! And sometimes the amount of notification is big and not super easy to sort out. > > The benefits are that we have very few customers writing to us about their delivery, they seem to be very reassured compared to the past. ----- ### "Review by Kubii" — 4.0/5 > **Guillaume** | *16 October 2023* | Wholesale | Recommendation rating: 8.0/10 > > **Pros**: The integration on the site is a real success, and thanks to the work of the shipup developers, with a little customisation we end up with a product that is perfectly adapted to our CMS > > **Cons**: We're still waiting to be able to test the smart delivry estimate, which unfortunately takes a long time to deploy... > > With more than 4 carriers offered on our site, Shipup is a very good way for us to have centralised management of our orders and shipments. ----- ### "Shipup" — 5.0/5 > **Kevin** | *29 January 2024* | Furniture | Recommendation rating: 6.0/10 > > **Pros**: Belle interface, fluide et agréable. Outil très stable, aucun bug rencontré. Support disponible et réactif pour l'intégration. > > **Cons**: Le prix très élevé vs la concurrence qui propose les mêmes fonctionnalités. ----- ### "Great software\!" — 5.0/5 > **Silvina** | *23 May 2022* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The product is very easy to use, the integration was quick and we're now able to better track our packages. > > **Cons**: Reports could be easier to create. Templates would be helpful. > > With Shipup we're able to keep control over the warehouse performance and identify issues with shipping to certain countries. Based on those reports we have removed some from our shipping options. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/440530/shipup?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/440530/shipup) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data