About Salesforce Platform

Salesforce Platform is an enterprise platform-as-a-service (PaaS) solution that allows developers to build, test and resolve defects in cloud applications before deployment. The platform provides tools and services to automate business processes, integrate with external applications and provide a responsive layout to users. Users can run and manage apps written in open languages like Ruby, Java and PHP using Salesforce and Heroku. Heroku Enterprise provides collaboration functionality, enterprise-grade support and control features for users. Salesforce Lightning Design System provides guides and code to developers for building apps. Users can deliver apps by using reusable building blocks including maps, calendars, buttons and number-entry forms. The platform allows users to build enterprise applications by dragging and dropping components into the Lightning App Builder. Users can also modify data-object relationships with a schema builder. Users can connect their apps with external data sources by using Lighting Connect while support is provided via video tutorials, an online forum and over the phone.
Salesforce Platform Software - Lightning App Builder

Salesforce Platform pricing

Salesforce Platform has a free version and offers a free trial. Salesforce Platform paid version starts at US$25.00/month.

Starting Price:
US$25.00/month
Free Version:
Yes
Free trial:
Yes

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Salesforce Platform Reviews

Feature rating

Value for Money
3.8
Functionality
4.3
Ease of Use
4.0
Customer Support
3.9
5 reviews of 206 View all reviews
Naveen
  • Industry: Computer Software
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 16/5/2018

Flexible development platform on the cloud

The Product is very powerful. It provides flexibility to build almost any kind of applications. Business users can build useful apps without taking help from developers. Extensive set of resources are available to build expertise on the platform. Also customers/partners are always available to answer to queries.

Pros

Force.com platform (Lightning) is very powerful development platform on the browser. It can be used to build applications for any industry. The pricing is on per user per month basis.

Many tools like Validation rules, Workflows, process builder are available for business users. These tools allow business users to build apps on the platform with fairly complex logic. For additional functionality, developers are needed. Developers can build more advanced features using Apex, Visualforce and Lightning Communities.

Trailhead and developer account are free resources available to build expertise on the product.

Excellent community of customers/partners is available to support queries.

Cons

Like any complex software there is a steep learning curve. Hiring developers in the US on the platform can be expensive. The license pricing may also be expensive for small businesses.

Caleb
  • Industry: Computer & Network Security
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
0

5
Reviewed on 27/7/2022

SFDC - Easy Way to Keep Your Book of Business Organized

Pros

I have been a SFDC user for quite sometime. I really enjoyed the transition to lightning it's a much better UI and overall experience it keeps my deals organized and reporting is a plus as well.

Cons

sometimes if you don't know how to run certain reports it can be a learning curve but not too bad

Carolyn
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

3
Reviewed on 9/6/2022

Very Expensive Customizable Software

Pros

No coding needed for quick and easy business modifications. Highly customizable and multi use.

Cons

Licenses are considerably expensive. Extremely expensive if you’re hiring an admin, developer, or development company to manage the software.

Verified Reviewer
  • Industry: Education Management
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
4

5
Reviewed on 20/5/2022

A big Toolbox that can reach your goals

I will say that my first contact was a little bit complicated, you need to really take your time to understand how to use it and to understand what you can do with it, with time you will see the power of the platform and that it can be usefull for a lot of people in your company.

Pros

I really like the App Exchange of Salesforce, there is a lot of applications that can help to go faster to deploy your Salesforce.

Cons

It's a toolbox so there is a lot of things that's you need to develop by yourself or with the help of a partner

Mike
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 22/7/2022

SalesForce is a solid CRM solution

Overall we were satisfied with the software's robust list of features.

Pros

We liked the ease of use and ability to track all customer data including lead generation, calls, management and financials.

Cons

The licensing became an obstacle as we continued to grow.

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