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description: Review of SAP Crystal Reports Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: SAP Crystal Reports | Reviews, Pricing & Demos - SoftwareAdvice IE
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Breadcrumb: [Home](/) > [Business Performance Management Software](/directory/4579/business-performance-management/software) > [SAP Crystal Reports](/software/441039/sap-crystal-reports)

# SAP Crystal Reports

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> SAP Crystal Reports is a business intelligence (BI) on-premise solution for Windows that is suitable for small to midsize businesses across multiple industries. It combines the reporting capabilities of SAP Crystal Reports with the secured delivery mechanisms of SAP Crystal Server. It also allows report consumption on mobile apps for iOS and Android.&#10;&#10;&#10;The system offers the ability to write customized reports from many data sources and visualize data in reports, dashboards and scorecards, display KPIs and other metrics related to project or departmental performance.&#10;&#10;&#10;It offers multi-language support for up to 28 languages. Languages covered include English, French, German, Japanese, Spanish, Italian, Dutch, Russian and Simplified Chinese.&#10;&#10;&#10;SAP Crystal Reports is priced per user. Help and support are provided through an online community forum, email and phone.
> 
> Verdict: Rated **4.3/5** by 174 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 174 Reviews |
| Ease of Use | 3.7/5 | Based on overall reviews |
| Customer Support | 3.9/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: SAP
- **Founded**: 1999

## Commercial Context

- **Starting Price**: €479.00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: SAP Crystal Reports is available at $495.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: Chinese, Danish, Dutch, English, French, German, Italian, Japanese, Spanish
- **Available Countries**: Germany, United States

## Features

- API
- Access Controls/Permissions
- Ad hoc Query
- Ad hoc Reporting
- Audit Management
- Benchmarking
- Compliance Management
- Customisable Dashboard
- Customisable Reports
- Dashboard
- Data Connectors
- Data Import/Export
- Data Management
- Data Visualisation
- Drag & Drop
- Financial Reporting
- Forecasting
- KPI Monitoring
- Key Performance Indicators
- Marketing Reports

## Integrations (4 total)

- Microsoft Excel
- Microsoft Outlook
- Microsoft SQL Server
- Oracle Database

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Business Performance Management Software](https://www.softwareadvice.ie/directory/4579/business-performance-management/software)

## Related Categories

- [Business Performance Management Software](https://www.softwareadvice.ie/directory/4579/business-performance-management/software)
- [Reporting Tools](https://www.softwareadvice.ie/directory/4284/reporting-tools/software)
- [Business Intelligence Platform](https://www.softwareadvice.ie/directory/4336/bi/software)
- [HR Analytics Software](https://www.softwareadvice.ie/directory/3566/hr-analytics/software)
- [Data Discovery Software](https://www.softwareadvice.ie/directory/1896/data-discovery-tools/software)

## Alternatives

1. [Google Analytics 360](https://www.softwareadvice.ie/software/137155/google-analytics) — 4.7/5 (8089 reviews)
2. [Microsoft Power BI](https://www.softwareadvice.ie/software/23530/microsoft-power-bi) — 4.6/5 (1870 reviews)
3. [Tableau](https://www.softwareadvice.ie/software/1940/tableau) — 4.6/5 (2348 reviews)
4. [Better Reports](https://www.softwareadvice.ie/software/216772/better-reports) — 4.9/5 (167 reviews)
5. [Reportei](https://www.softwareadvice.ie/software/381303/reportei) — 4.7/5 (241 reviews)

## Reviews

### "Reporting made easy" — 4.0/5

> **John** | *12 June 2023* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: It is easy to use. Easy to set up. Allows a lot of datasources, and you can play with the information once you get it
> 
> **Cons**: Sometimes, it can be dificult to define the sections on te report, based on metrics and single fields.
> 
> It is very useful to create custom reports, KPIs, and visualizations that will fit your needs and the company needs. You can create powerful presentations and send them in various formats, to Management or whoever  you need.

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### "SAP Crystal Reports- an innovative tool for all your advanced reporting and Analytics" — 5.0/5

> **Verified Reviewer** | *18 August 2024* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: a. Excellent dashboard with inbuild AI coding language &#10;b. Based on python language and solid UI/UX design&#10;c. Securely linked with other tools like SAP ABAP, Tableau and google workspace &#10;d. Ample amount of storage space with Realtime tracking &#10;e. AI enabled automation available which makes your report effective and customized
> 
> **Cons**: a. Way too expensive for unlimited access license, not right for small-med enterprises  &#10;b. API integration with non google support tools are a bit problematic. It needs inhouse product team to work on.
> 
> Overall, a great tool for advanced reports with complex commands

-----

### "A perfect and particular reporting system" — 5.0/5

> **Luca** | *2 February 2018* | Recommendation rating: 9.0/10
> 
> **Pros**: Excellent reporting system, highly functional especially when combined with the use of SAP Universities (which are in practice a kind of DWH).&#10;I particularly like for his different conception of reporting with the areas subdivided into sections as "groups" that comes out a bit from the concept of a paged sheet but different reasons must be made keeping in mind how the group behaves. Surely one of the best reporting systems. Excellent pixel perfect.
> 
> **Cons**: Just its peculiarity of having the sections divided and divisible by "groups", makes the drafting of the report a little more complicated, but it is something that is understood and you can easily manage it by working day after day. For the rest I think he has no particular points to the detriment of his duty and does it well.
> 
> Knowledge on reporting systems and different point of view on several platforms.

-----

### "Good reporting solution for small and medium enterprise" — 3.0/5

> **Daniel** | *5 May 2025* | Automotive | Recommendation rating: 6.0/10
> 
> **Pros**: Ability to create nice report and connect to a multiple data source. Good solution for small and medium business.
> 
> **Cons**: A bit complex at the beginning to setup reports. Especially formulas.
> 
> Good solution for financial reports like sales or productivity report.

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### "Get it DONE with SAP Crystal Reports\!" — 5.0/5

> **Richelle** | *16 June 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: SAP makes invoicing for clients extremely easy\! It also allows you to track time for services rendered extremely easy\!
> 
> **Cons**: Nothing\! It is very efficient for what I do within in.  Most of all, it is easy to use and easy to understand.
> 
> SAP Crystal Reports has helped me tremendously with keeping up with our services time and making sure that I am billing correctly.

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## Links

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| de | <https://www.softwareadvice.de/software/441039/sap-crystal-reports> |
| en | <https://www.softwareadvice.com/accounting/sap-crystal-reports-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/441039/sap-crystal-reports> |
| en-GB | <https://www.softwareadvice.co.uk/software/441039/sap-crystal-reports> |
| en-IE | <https://www.softwareadvice.ie/software/441039/sap-crystal-reports> |
| en-NZ | <https://www.softwareadvice.co.nz/software/441039/sap-crystal-reports> |
| fr | <https://www.softwareadvice.fr/software/441039/sap-crystal-reports> |

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