--- description: Review of Ambassador Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Ambassador | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Affiliate Software](/directory/4629/affiliate/software) > [Ambassador](/software/441715/ambassador) # Ambassador Canonical: https://www.softwareadvice.ie/software/441715/ambassador Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/441715/ambassador?page=2) > Ambassador is a cloud-based referral platform that helps businesses in IT, fashion, healthcare, retail, real estate, insurance, hospitality, and other sectors track referral traffic, manage influencer marketing, and optimize programs from a unified platform. It simplifies and automates all aspects of setting up referral programs so that companies can create personalized experiences for their customers throughout the entire customer journey, from onboarding to lifetime value. Its key features include multiple campaigns, omnichannel capabilities, email automation, SSO, and advanced analytics. Ambassador provides an API, which facilitates integration with several applications, including WooCommerce, Shopify, Sendgrid, Stripe, Mailchimp, and HubSpot. > > Verdict: Rated **4.1/5** by 26 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 26 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: i2H ## Commercial Context - **Pricing model**: Flat Rate - **Pricing Details**: We have three packages available to scale with your business which are based on volume. Enterprise plans are fully customized - ask for a quote - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop) - **Supported Languages**: Chinese, Dutch, English, Finnish, French, German, Italian, Japanese, Portuguese, Spanish, Traditional Chinese - **Available Countries**: Australia, Canada, China, Finland, France, Germany, India, Italy, Japan, Netherlands, New Zealand, Portugal, Spain, United Kingdom, United States ## Features - API - Activity Dashboard - Activity Tracking - Affiliate Management - Alerts/Notifications - CRM - Campaign Analytics - Campaign Management - Commission Management - Contact Management - Conversion Tracking - Customer Segmentation - Customisable Branding - Customisable Reports - Customisable Templates - Data Import/Export - Discount Management - Email Marketing - Employee Referral Management - Engagement Tracking ## Integrations (10 total) - Adobe Commerce - HubSpot CRM - Mad Mimi - Mailchimp - Recurly - Salesforce.org Nonprofit Cloud - SendGrid - Shopify - Stripe - WooCommerce ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Affiliate Software](https://www.softwareadvice.ie/directory/4629/affiliate/software) ## Related Categories - [Affiliate Software](https://www.softwareadvice.ie/directory/4629/affiliate/software) - [Customer Loyalty Software](https://www.softwareadvice.ie/directory/4383/customer-loyalty/software) - [Referral Software](https://www.softwareadvice.ie/directory/4568/referral-management/software) ## Alternatives 1. [Referral Factory](https://www.softwareadvice.ie/software/432465/referral-factory) — 4.8/5 (150 reviews) 2. [UpViral](https://www.softwareadvice.ie/software/235774/upviral) — 4.7/5 (107 reviews) 3. [Buyapowa](https://www.softwareadvice.ie/software/162295/buyapowa) — 4.6/5 (80 reviews) 4. [ReferralCandy](https://www.softwareadvice.ie/software/152176/referralcandy) — 4.5/5 (386 reviews) 5. [Referral Rock](https://www.softwareadvice.ie/software/152167/referral-rock) — 4.6/5 (98 reviews) ## Reviews ### "Excellent way to get your customers and fans to grow your business" — 5.0/5 > **Jason** | *18 August 2015* | Internet > > **Pros**: I love how the system handles referral commission payouts. This is one of the key aspects that allows you to scale your program without having to continually hire staff to manage it. I also love how you can manage communication between you and your ambassadors. Having this all in one system makes it feasible for someone to manage. > > **Cons**: The software is priced at a premium and the percentage referral commission share is the only drawback I see at the current time. I wouldn't mind paying a larger monthly fee, versus annual subscription, for the plans that remove the referral commission share. Maybe even a lighter version would help, especially for start-ups that don't have too much cash to play with. > > Ambassador provides all of the tools and automations necessary to get your customers and fans to work for you. The marketing concept of this is great, but trying to do the tasks that this software provides separately would be time consuming and expensive. Ambassador manages these tasks (e.g. ambassador on-boarding, communications, etc.) to make it simple and easy to run your referral marketing program with ease. Lastly, they provide excellent support on the product and are willing to go the extra mile in assuring that you use the system properly to see results. ----- ### "Powerful Referral / Affiliate Platform" — 5.0/5 > **David** | *29 March 2017* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: Multi-campaign capabilities, dashboard, great referral platform and works very well as an affiliate platform as well. We also really liked the versatility in payment methods, including cash (paypal, bank transfer, dwolla), gift cards, store coupons, voucher codes. We also felt the customer on-boarding and on-going support were excellent\! > > **Cons**: Given that it is a robust platform, it does take some up front effort to get it setup properly. It also requires an on-going commitment and focus to make the program successful. The GetAmbassador team was exceptional in helping us work through the implementation and continue to work with us on maximizing the effectiveness of our campaigns > > We researched the market extensively as we were evaluating platforms to launch our referral \& affiliate programs. GetAmbassador combined all of our key requirements: ability to create and launch multiple campaigns as our referral programs vary depending on customer and prospect types. We also found this platform to be a great fit for an affiliate program with partners. Our customers and partners love the ability to track their referrals on the robust dashboard. For our team it is also invaluable as we can effectively monitor, evaluate and manage our campaigns. We also loved the ability to provide cash, gift cards and / or store credits. The most impressive part of our experience was the organized and very responsive customer on-boarding and on-going support. This is a world class company and we look forward to many more successful years working with GetAmbassador\! ----- ### "Terrible" — 1.0/5 > **Verified Reviewer** | *23 November 2022* | Education Management | Recommendation rating: 0.0/10 > > **Pros**: The software does a good job of running affiliate campaigns, the analytics are good, but... > > **Cons**: Imagine building up an entire affiliate business over 5 years — and then GetAmbassador company comes in, and says "Things are going well? We're raising our prices. So now you have to pay a lot more money, otherwise we're going to shut down all your revenue and links" And that's what happened with GA. The process was very painful and unfriendly. I didn't hear back from support until I finally left a bad review, and then somehow I got a personal phone call on my cell sweet talking me to take down the review. Just really hurt from this company, and this is your warning not to work with them. ----- ### "Great product with exceptional support" — 5.0/5 > **Jenny** | *22 February 2018* > > **Pros**: Ambassador's functionality is flexible enough to customize to our needs. There hasn't been a recent instance where I was unable to tailor the software to do something to fit my business needs. I've been able to utilize so many features from their API, to webhooks, to mobile integration. Our Customer Experience team also uses the software and has applauded its intuitive ease of use. Ambassador offers phenomenal support for the software. Starting with setup, Ambassador is there every step of the way. The integration process was pretty easy, even when we were transitioning from another referral software. My customer rep has been immensely helpful, answering any questions I couldn't find answers to on the support page, and clearly explaining aspects of the software to fit my needs. > > **Cons**: Integrating with their Editor Portal (in order to track conversions) was a little tricky at first. The software is a little pricy, but with a fixed cost the upside can be tremendous. I wish there was a little more customizability in campaign structure. ----- ### "Robust, Flexible, Integrated and Easy to Implement. It's clear why they're the leader in the space." — 5.0/5 > **Alex** | *11 December 2017* | Real Estate > > **Pros**: We did due diligence on all of the top platforms and it's clear why Ambassador is a leader in the space. It's the most flexible, robust and integrated platform on the market. Beyond the product, the team is top notch and made implementation seamless, quick and easy. > > **Cons**: This is less about Ambassador and more about referral marketing. Launching and scaling a referral program (successfully) takes commitment and resources from all relevant departments (marketing, sales, service, product, etc). Maximizing success is a byproduct of how well you integrate it into your marketing mix. Select a system that makes integrating it into your marketing mix easy. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/441715/ambassador?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/441715/ambassador) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data