---
description: Review of OpenText Cloudally Backup for Microsoft 365 Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: OpenText Cloudally Backup for Microsoft 365 | Reviews, Pricing & Demos - SoftwareAdvice IE
---

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# OpenText Cloudally Backup for Microsoft 365

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> OpenText™ Cloudally Backup for Microsoft 365&#10;&#10;Backup on your terms with Microsoft 365&#10;&#10;With over 30,000 customers, CloudAlly provides an enterprise-grade SaaS backup and point-in-time recovery solution for Office 365 administrators and security-focused IT professionals. CloudAlly's cloud backup solution ensures data is protected and available during a disaster. Additionally, the included granular recovery options enable administrators to control the entire data loss and restore process by providing the ability to recover information from different tiers like the mail or data store. CloudAlly is designed for Microsoft 365 (Mail, Calendar, Contacts, and Tasks), SharePoint Online, OneDrive, and Groups/Teams.
> 
> Verdict: Rated **4.7/5** by 94 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 94 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: OpenText
- **Founded**: 2004

## Commercial Context

- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Ground breaking pricing for Top Rated Pioneers of Cloud to Cloud Backup for Microsoft Office 365, Google Workspace, Salesforce and also Box.com and Dropbox.com in one interface - with 30,000+ customers\!
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Archiving & Retention
- Automated Scheduling
- Automatic Backup
- Backup Log
- Backup Scheduling
- Backup and Recovery
- Cloud Backup
- Compliance Management
- Compression
- Continuous Backup
- Data Capture and Transfer
- Data Recovery
- Data Replication
- Data Security

## Integrations (13 total)

- Box
- Dropbox
- Gmail
- Google Workspace
- Microsoft 365
- Microsoft Outlook
- Microsoft SharePoint
- OAuth
- OfficeCalendar
- Okta
- OneDrive
- Salesforce Sales Cloud
- Salesforce.org Nonprofit Cloud

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Data Loss Prevention Software](https://www.softwareadvice.ie/directory/4270/data-loss-prevention/software)

## Related Categories

- [Data Loss Prevention Software](https://www.softwareadvice.ie/directory/4270/data-loss-prevention/software)
- [Cloud Storage Software](https://www.softwareadvice.ie/directory/4231/cloud-storage/software)
- [Disaster Recovery Systems](https://www.softwareadvice.ie/directory/4161/disaster-recovery/software)
- [Data Management Software](https://www.softwareadvice.ie/directory/4230/data-management/software)
- [Archiving Software](https://www.softwareadvice.ie/directory/4214/archiving/software)

## Alternatives

1. [IDrive](https://www.softwareadvice.ie/software/261822/idrive) — 4.6/5 (1201 reviews)
2. [Cove Data Protection](https://www.softwareadvice.ie/software/171880/solarwinds-backup) — 4.6/5 (375 reviews)
3. [Salesforce Backup](https://www.softwareadvice.ie/software/363972/salesforce-backup) — 4.8/5 (80 reviews)
4. [NAKIVO Backup & Replication](https://www.softwareadvice.ie/software/423720/nakivo-backup-and-replication) — 4.8/5 (463 reviews)
5. [Vinchin Backup & Recovery](https://www.softwareadvice.ie/software/434653/vinchin-backup-and-recovery) — 4.7/5 (181 reviews)

## Reviews

### "Best cloud backup option for the price\~" — 5.0/5

> **Kyle** | *8 June 2017* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Cloud Ally is extremely easy to use and integrates with a variety of services.  Its very easy to set it up and then forget about it, but is there when you need it\!  We use it to backup Office 365 exchange email accounts, Box accounts, and Sharepoint.  Its come in handy to recover lost files and deleted emails.
> 
> **Cons**: Sometimes it can be a little difficult finding emails to restore.  I also wish that there was a global search option for emails.  Currently, you can only search 1 mailbox backup at a time.

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### "Review CloudAlly M365 backup from a CISO point of view" — 4.0/5

> **Tim** | *3 September 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: As a CISO, what I liked most about Microsoft 365 Backup is the confidence it gives me in safeguarding critical business data. Knowing that Exchange, SharePoint, OneDrive, and Teams are automatically and securely backed up takes a huge weight off my shoulders. The ease of restoring specific files or entire mailboxes means we can respond quickly to incidents, reducing downtime and business risk. I also value the compliance and retention capabilities, which help me meet regulatory requirements without extra complexity. It allows me to focus on strategic security priorities while trusting that our Microsoft 365 data is always protected.
> 
> **Cons**: As a CISO, what I liked least about Microsoft 365 Backup is the limited flexibility in tailoring retention policies and recovery workflows to very specific organizational needs. While the core functionality works well, I found that advanced customization can sometimes be restrictive, requiring additional workarounds or third-party tools. Another challenge is the dependency on Microsoft’s ecosystem, which can create delays in certain recovery scenarios if their APIs are throttled. From a security perspective, I would have preferred more granular visibility and reporting features to better align with risk management and compliance audits. These gaps leave room for improvement.
> 
> As a CISO, my overall experience with Microsoft 365 Backup has been positive and reassuring. It delivers reliable protection for our most critical collaboration platforms—Exchange, SharePoint, OneDrive, and Teams—without adding operational complexity. It's the only thing we have to mitigate ransomware attacks. The automated backups and straightforward restore options significantly reduce both business risk and downtime in the event of data loss or a security incident. While I see room for improvement in advanced customization and reporting, the platform has proven to be a dependable layer in our security and compliance strategy. Overall, it strikes the right balance between ease of use, costs, resilience, and regulatory peace of mind.

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### "Not Enough" — 3.0/5

> **Johnnie** | *27 February 2020* | Law Enforcement | Recommendation rating: 7.0/10
> 
> **Pros**: What I liked most about Office 365 backup is that you had access to the files that you have backuped at any given time. Office 365 backup was not that hard to access and use. I like that about Office 365 backup, but at the time Office 365 backup is not what we were looking for.
> 
> **Cons**: The thing I like the least about Office 365 backup is that it wouldn't backup automatically. We were looking for something that would backup every day on its own at the time and date set up to.  Office 365 backup at that time didn' t have that to offer.  That was the main reason we didn't keep Office 365 backup.
> 
> Our overall experience was for a shot time.  During that time we had a good experience with Office 365 backup it just didn't have everything we were looking for in a backup system.

-----

### "Reliable and Seamless Data Protection for Microsoft 365" — 5.0/5

> **Abbasi** | *3 September 2025* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: The platform is highly reliable and integrates seamlessly with Microsoft 365 services. I particularly appreciate the automated backup scheduling, which gives peace of mind knowing that emails, OneDrive files, and SharePoint data are consistently protected without manual intervention. The user interface is intuitive, and the recovery process is straightforward, allowing for quick data restoration when needed.
> 
> **Cons**: While the system works well overall, the initial setup and configuration can be a bit time-consuming, especially for users with complex environments. Additionally, reporting features could be more detailed, as sometimes I need deeper insights into backup statuses and potential issues.
> 
> My overall experience has been very positive. Microsoft 365 Backup provides a strong layer of security and business continuity by ensuring critical data is recoverable in case of accidental deletion or corruption. It saves time, reduces stress, and offers confidence that essential information is safeguarded. The solution has been a valuable addition to our IT strategy.

-----

### "Good service. Needs to evolve to cover newer services from Microsoft" — 4.0/5

> **Amihai** | *3 September 2025* | Plastics | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use, easy to navigate, works well. Good support when needed.&#10;Set it once than pretty much forgot about it apart from periodic testing.
> 
> **Cons**: Cannot produce a report of total number of items backed up so we can compare it with the total number of items we have on our O365 account (Emails, files, etc.).&#10;Getting too many email notifications on grace period that we don't understand and only ignore them.&#10;No solution for backup of information stored on our Azure subscriptions such as Fabric data \&amp; configuration.
> 
> Set it once and apart from testing and using it from time to time, it pretty much works automatically without any need to make changes.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/441730/cloudally)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/441730/cloudally> |
| en | <https://www.softwareadvice.com/business-continuity/cloudally-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/441730/cloudally> |
| en-GB | <https://www.softwareadvice.co.uk/software/441730/cloudally> |
| en-IE | <https://www.softwareadvice.ie/software/441730/cloudally> |
| en-NZ | <https://www.softwareadvice.co.nz/software/441730/cloudally> |
| fr | <https://www.softwareadvice.fr/software/441730/cloudally> |

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