---
description: Review of OnSolve Platform Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: OnSolve Platform | Reviews, Pricing & Demos - SoftwareAdvice IE
---

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# OnSolve Platform

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> OnSolve is a leading critical event management software provider that proactively mitigates physical threats, allowing organizations to remain agile when a crisis strikes. Using the most trusted expertise and reliable AI-powered risk intelligence, mass notification and incident management technology, the OnSolve Platform enables enterprises, SMB organizations and all levels of government to detect, anticipate and mitigate physical threats that impact their people, places and property. &#10;&#10;With billions of alerts sent annually and proven support for both the public and private sectors, OnSolve makes it easy to communicate wherever you may be and through various channels such as call, text, email mobile app notification, social media and more. &#10;&#10;Named a Leader in The Forrester Wave: Critical Event Management Platforms, Q4 2023, OnSolve is used by thousands of entities to save lives, protect communities, safeguard critical infrastructure and enable agility for the organizations that power our economy.&#10;&#10;OnSolve maintains strict security compliance to ensure the safety of your data through various certifications such as (but not limited to) ISO, SOC, HIPPA, FedRAMP and more.
> 
> Verdict: Rated **4.7/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 6 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: GardaWorld
- **Location**: Little Rock, US

## Commercial Context

- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: American Samoa, Australia, Canada, Guam, United Kingdom, United States

## Features

- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Monitoring
- Activity Tracking
- Alerts/Notifications
- Chat/Messaging
- Communication Management
- Communications Management
- Contact Database
- Contact Management
- Crisis Management
- Customisable Reports
- Customisable Templates
- Dashboard
- Data Import/Export
- Data Visualisation
- Email Alerts
- Emergency Notification

## Integrations (11 total)

- Alertus Unified Mass Notification
- BambooHR
- Envoy
- Kisi
- Microsoft Entra ID
- Microsoft Teams
- ServiceNow Security Operations
- Slack
- TDS Fleet Management
- Twitter/X
- UKG Pro

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Risk Management Software](https://www.softwareadvice.ie/directory/4423/risk-management/software)

## Related Categories

- [Risk Management Software](https://www.softwareadvice.ie/directory/4423/risk-management/software)
- [Business Continuity Software](https://www.softwareadvice.ie/directory/4137/business-continuity/software)
- [Incident Management Software](https://www.softwareadvice.ie/directory/4577/incident-management/software)
- [Safety Management Software](https://www.softwareadvice.ie/directory/4699/safety-management/software)
- [Threat Intelligence Software](https://www.softwareadvice.ie/directory/3995/threat-intelligence/software)

## Alternatives

1. [AlertMedia](https://www.softwareadvice.ie/software/357409/alert-media) — 4.8/5 (151 reviews)
2. [Hyper-Reach](https://www.softwareadvice.ie/software/340945/alertcycle) — 4.7/5 (33 reviews)
3. [RedFlag](https://www.softwareadvice.ie/software/180142/redflag) — 4.8/5 (52 reviews)
4. [EZ Texting](https://www.softwareadvice.ie/software/175675/ez-texting) — 4.4/5 (241 reviews)
5. [Regroup Mass Notification](https://www.softwareadvice.ie/software/184291/regroup) — 4.5/5 (68 reviews)

## Reviews

### "Manage Situations Easily and Effectively with OnSolve" — 5.0/5

> **John** | *28 May 2024* | Nonprofit Organisation Management | Recommendation rating: 10.0/10
> 
> **Pros**: The platform is easy to use and allows for mass notifications using phone/text/and email.  Notifications to all three platforms are sent at the same time to speed up message notification.  The dashboard allows for message impact to be viewed to ensure messages are reaching the intended target.  You can also have different groups to send messages which makes situation management effective.  OnSolve is a smart choice for organizations.
> 
> **Cons**: We would like to see a Spanish translation service for messages which is more seamless and effective.
> 
> 100% satisfied user of OnSolve and highly recommend.

-----

### "Transitioning Emergency Notification Systems" — 5.0/5

> **Andrew** | *10 February 2021* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: This software is extremely easy to navigate and user friendly.
> 
> **Cons**: Sometimes the map feature will freeze and I need to refresh the page to get items to show up.

-----

### "MIR 3 Review" — 3.0/5

> **Bryce** | *17 February 2021* | Food Production | Recommendation rating: 4.0/10
> 
> **Pros**: I did not like using this software as it was hard to navigate. Our company switched to Alert Media
> 
> **Cons**: The pricing for this software was higher than usual.
> 
> I had issues sending out alerts with Mir3 and customer service was not very helpful in this process.

-----

### "OnSolve - Easy Messaging to keep your team in the know." — 5.0/5

> **Laura** | *16 May 2024* | Banking | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of use in setup, ongoing maintenance of employees/users as well a ability to communicate quickly and through multiple platforms to our employees.
> 
> **Cons**: Can take some time for initial set up to create templates but take the time, makes it much easier in the long run.
> 
> Great experience, platform meets the needs of our organization\!

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### "Intuitive UI for Mass Notifications" — 5.0/5

> **Micah** | *16 May 2024* | Banking | Recommendation rating: 8.0/10
> 
> **Pros**: The user interface for sending alerts is very intuitive. The learning curve for new alert initiators is minimal. The implementation team was extremely helpful and attentive.
> 
> **Cons**: The support does not always directly answer the questions raised in support cases. Requires a lot of back and forth to address questions or minor issues.
> 
> Overall the experience implementing and utilizing the OnSolve Platform has been positive.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/442406/onsolve-platform)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/emergency-notification/onsolve-critical-communications-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/442406/onsolve-platform> |
| en-GB | <https://www.softwareadvice.co.uk/software/442406/onsolve-platform> |
| en-IE | <https://www.softwareadvice.ie/software/442406/onsolve-platform> |
| en-NZ | <https://www.softwareadvice.co.nz/software/442406/onsolve-platform> |

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