--- description: Review of RingByName Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: RingByName | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [RingByName](/software/44284/ringbyname) # RingByName Canonical: https://www.softwareadvice.ie/software/44284/ringbyname Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/44284/ringbyname?page=2) > RingByName is a cloud-based phone and VOIP service provider that offers e-fax, teleconferencing tools, note sharing, customer relationship management (CRM) features, scheduling, agent activity tracking and more. Interactive voice response (IVR) enables users to record and upload answers to common questions that customers can access over the phone. The e-fax feature allows users to send, receive and view faxes as PDF files on desktop and mobile devices. Users can also create, schedule and send invitations to dial-in teleconference using telephone numbers and PIN codes. Other features include call recording, toll free number support and virtual phone extensions. Users can also schedule meetings, calls and discussions, and these can be shared with teammates using an event scheduling feature. RingByName integrates with third party applications such as QuickBooks, Zoho Connect, Salesforce and Google apps. Pricing is per user per month. Support is offered via email and over the phone. > > Verdict: Rated **4.6/5** by 69 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 69 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: InPhonex ## Commercial Context - **Starting Price**: US$28.95 - **Pricing model**: Per User - **Pricing Details**: RingByName is offered across four pricing plans, outlined below. Essential: $28.95 per user per month Advanced: $34.95 per user per month Enterprise: $44.95 per user per month For Call Center plans, please contact InPhonex. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Portuguese, Spanish - **Available Countries**: Argentina, Australia, Brazil, British Indian Ocean Territory, Canada, Chile, China, Costa Rica, France, Germany, Guatemala, Honduras, Hong Kong SAR China, India, Indonesia, Japan, Mexico, New Zealand, Nigeria, Pakistan and 6 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Archiving & Retention - Auto-Dialer - Automated Attendant - Automatic Call Distribution - CRM - Call Centre Management - Call Conferencing - Call Disposition - Call List Management - Call Monitoring - Call Queues - Call Recording - Call Reporting - Call Routing - Call Screening ## Integrations (4 total) - Google Contacts - Google Docs - Salesforce Sales Cloud - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Call Centre Software](https://www.softwareadvice.ie/directory/4588/call-center/software) ## Related Categories - [Call Centre Software](https://www.softwareadvice.ie/directory/4588/call-center/software) - [VoIP Software](https://www.softwareadvice.ie/directory/4508/voip/software) - [Unified Communications Software](https://www.softwareadvice.ie/directory/1556/ucaas/software) - [Online Meeting Software](https://www.softwareadvice.ie/directory/852/online-meeting/software) - [Telephony Software](https://www.softwareadvice.ie/directory/1710/computer-telephony-integration/software) ## Alternatives 1. [Ringover](https://www.softwareadvice.ie/software/120988/ringover) — 4.7/5 (890 reviews) 2. [800.com](https://www.softwareadvice.ie/software/120982/800-com) — 4.7/5 (364 reviews) 3. [Nextiva](https://www.softwareadvice.ie/software/2683/nextiva-business-voip) — 4.6/5 (919 reviews) 4. [RingEX](https://www.softwareadvice.ie/software/173497/officeuk) — 4.2/5 (1206 reviews) 5. [3CX](https://www.softwareadvice.ie/software/4936/3cx-phone-system) — 4.4/5 (468 reviews) ## Reviews ### "Excellent product and customer service" — 5.0/5 > **Ingrid** | *26 August 2021* | Retail | Recommendation rating: 10.0/10 > > **Pros**: The set up was very easy to follow . User friendly product. > > **Cons**: I cannot think of anything I dislike at the moment. > > Great customer service. I was walked thru every step of the way. ----- ### "Office manager" — 5.0/5 > **Kim** | *27 November 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Very reliable company. Always available for any issue that arises. Quick and friendly service\!\! > > **Cons**: N/A I have no cons. I love the ease of the ringbyname service. > > Always a positive experience. Very easy to use. ----- ### "not h appy" — 1.0/5 > **peter** | *25 September 2024* | Packaging & Containers | Recommendation rating: 0.0/10 > > **Pros**: price > > **Cons**: not being able to call certain numbers in the US losing functionality when you made upgrades incoming caller id is intermittent > > tech support answers call but cannot fix our problems ----- ### "RingByName; the hidden treasure\!" — 5.0/5 > **Donald** | *26 August 2021* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: What I love about it is, when I find something I don't like or prefer, they send my suggestion into their software team and BOOM, add the desired feature. I feel like a Beta tester for the best phone service (But way more than even that with all they offer) in the world currently\! > > **Cons**: There are minor bugs; but you all are always fixing them, I can't complain about that. > > I feel in love with RingByName years ago and loved it so much I push their service everywhere I go. ----- ### "Best Phone Company I have dealt with" — 5.0/5 > **Humberto** | *25 August 2021* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: The ease of use and reliability of the system has made it a breeze to manage the system. We run a school and had the system running during the 2020-2021 school year and we were able to do so much with the system and all our staff working from home. > > **Cons**: I have not found anything to complain about, can the system improve? Yes, there is always room for improvement and RingByName is always coming out with new and improved services for their system. > > I have been impressed with the RingByName software and also with the staff at RingByName. To me customer service is as important as the software. RingByName has always been there when we have needed them, proactive and also to make it clear, usually when we call is because we want to change something or do something outside the normal scope of use and RingByName always comes through. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/44284/ringbyname?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/44284/ringbyname) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data