---
description: Review of *astTECS IVR Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: *astTECS IVR | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [IVR Software](/directory/1572/ivr-system/software) > [\*astTECS IVR](/software/443284/asttecs-ivr)

# \*astTECS IVR

Canonical: https://www.softwareadvice.ie/software/443284/asttecs-ivr

> \*astTECS IVR simplifies communication management, saving time and resources. It enhances efficiency by automating call routing and ensuring smooth handling of high call volumes. With customizable voice menus and call flows, businesses can direct callers to the right department or agent, improving customer satisfaction. Key features like real-time call recording and speech-to-text capabilities empower businesses to capture and analyze valuable insights. Additionally, after-hours call handling ensures uninterrupted support, while seamless integration with existing phone systems enhances operational efficiency.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: iTecs Communications
- **Founded**: 2010

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Algeria, Angola, Benin, Bhutan, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo - Brazzaville, Congo - Kinshasa, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia and 53 more

## Features

- Activity Dashboard
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Computer Telephony Integration
- Customer History
- IVR
- Interaction Tracking

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [IVR Software](https://www.softwareadvice.ie/directory/1572/ivr-system/software)

## Alternatives

1. [VoIP.ms](https://www.softwareadvice.ie/software/185743/voipms) — 4.8/5 (698 reviews)
2. [Ringover](https://www.softwareadvice.ie/software/120988/ringover) — 4.7/5 (871 reviews)
3. [DeepCall](https://www.softwareadvice.ie/software/504998/DeepCall) — 4.9/5 (18 reviews)
4. [XCALLY](https://www.softwareadvice.ie/software/163156/xcally) — 4.8/5 (130 reviews)
5. [Genesys Cloud CX](https://www.softwareadvice.ie/software/323407/pureconnect) — 4.3/5 (262 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/443284/asttecs-ivr)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/call-center/asttecs-ivr-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/443284/asttecs-ivr> |
| en-GB | <https://www.softwareadvice.co.uk/software/443284/asttecs-ivr> |
| en-IE | <https://www.softwareadvice.ie/software/443284/asttecs-ivr> |
| en-NZ | <https://www.softwareadvice.co.nz/software/443284/asttecs-ivr> |

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