---
description: Review of SimboConnect Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SimboConnect | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [SimboConnect](/software/445362/simboconnect)

# SimboConnect

Canonical: https://www.softwareadvice.ie/software/445362/simboconnect

> SimboConnect is an AI-enabled call center software that helps healthcare practices manage inbound and outbound patient calls. The cloud-based platform manages patient communications like scheduling appointments and addressing billing concerns. Key features include intelligent call routing, automated workflows, a dashboard to track tasks, and analytics.

SimboConnect summarizes patient conversation as structured data opening doors for limitless automation and analytics. SimboConnect comes with 360-degree follow-up dashboard with full patient phone communications history managed at one place.

SimboConnect is a patient delight as there is no wait times or clunky IVRs. Healthcare practices and hospitals love it as they no longer miss any patient calls and appointment requests.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Simbo AI

## Commercial Context

- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, Puerto Rico, United States

## Features

- Activity Tracking
- Alerts/Escalation
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- IVR
- Inbound Call Centre

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Centre Software](https://www.softwareadvice.ie/directory/4588/call-center/software)

## Alternatives

1. [Ringover](https://www.softwareadvice.ie/software/120988/ringover) — 4.7/5 (858 reviews)
2. [Convoso](https://www.softwareadvice.ie/software/2799/safesoft-contact) — 4.5/5 (386 reviews)
3. [DialedIn CCaaS](https://www.softwareadvice.ie/software/20027/chasedata) — 4.8/5 (314 reviews)
4. [Readymode](https://www.softwareadvice.ie/software/171343/readymode) — 4.6/5 (136 reviews)
5. [Nextiva](https://www.softwareadvice.ie/software/2683/nextiva-business-voip) — 4.6/5 (914 reviews)

## Reviews

### "Very Happy with AI Phone Assistant" — 5.0/5

> **Natalie** | *9 September 2024* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: Natural Conversation, Multilingual, Save time and energy for my staff, reduced repetitive call volume
> 
> **Cons**: The initial integration time it took to implement our workflows.
> 
> Initially, we were unsure, so we started with just one clinic in Florida. However, within three months, it became clear this was a game changer for us. It saved each front desk staff over 2 hours and reduced repetitive call volume by up to 30%. Now we have implemented the AI Phone Assistant in all 6 six clinics.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/445362/simboconnect)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/call-center/simboconnect-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/445362/simboconnect> |
| en-GB | <https://www.softwareadvice.co.uk/software/445362/simboconnect> |
| en-IE | <https://www.softwareadvice.ie/software/445362/simboconnect> |
| en-NZ | <https://www.softwareadvice.co.nz/software/445362/simboconnect> |

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