---
description: Review of Luciq Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Luciq | Reviews, Pricing & Demos - SoftwareAdvice IE
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Breadcrumb: [Home](/) > [Application Performance Management Software](/directory/4140/application-performance-management/software) > [Luciq](/software/445684/instabug)

# Luciq

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> What is Luciq: Luciq is a mobile-first observability platform powered by agentic AI. It helps enterprise teams detect, diagnose, and resolve app issues automatically, without manual triage or fragmented tooling. Luciq offers features such as session replay, smart triage, automated root cause analysis, and pull request generation, all designed to streamline mobile app maintenance and accelerate release cycles.&#10;&#10;Why we like Luciq: Luciq stands out for its autonomous multi-agent system, which goes beyond monitoring to act on behalf of engineering teams. It’s built specifically for mobile environments, capturing rich client-side data like UI context, performance metrics, and user feedback. Luciq integrates with existing workflows and observability stacks, helping teams reduce maintenance workload by up to 50% and improve app stability. Its focus on business impact, like reducing churn and protecting revenue, makes it a strategic tool for mobile-first organizations.&#10;&#10;Who should use Luciq: Luciq is ideal for mid-size to large enterprises where mobile is mission-critical. It’s especially valuable for VPs of Engineering, CTOs, and mobile product leaders who need to scale app quality without scaling headcount. Companies managing high-volume mobile apps or complex release cycles benefit most from Luciq’s automation and intelligence. Among teams using Luciq, the majority support apps with over 100,000 monthly active users and prioritize retention, performance, and innovation.
> 
> Verdict: Rated **4.6/5** by 95 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 95 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Luciq
- **Location**: San Franciso, US
- **Founded**: 2012

## Commercial Context

- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Enterprise Custom Plan
- **Target Audience**: 2–10, 11–50, 51–200, 501–1,000, 1,001–5,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Brazil, Canada, China, France, Germany, India, Ireland, Italy, Japan, Mexico, Netherlands, United Kingdom, United States

## Features

- API
- Alerts/Escalation
- Alerts/Notifications
- Assignment Management
- Audit Trail
- Backlog Management
- Behaviour Tracking
- Bug Tracking
- Bug/Issue Capture
- Chat/Messaging
- Collaboration Tools
- Continuous Deployment
- Continuous Integration
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Dashboard
- Data Analysis Tools
- Data Visualisation
- Debugging

## Integrations (23 total)

- Asana
- Basecamp
- Bitbucket
- Chatwork
- ClickUp
- Datadog
- Freshdesk
- GitHub
- GitLab
- Google Cloud Identity
- IBM Instana
- JIRA Service Management
- Jira
- Microsoft Azure
- Microsoft Teams

... and 8 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Application Performance Management Software](https://www.softwareadvice.ie/directory/4140/application-performance-management/software)

## Related Categories

- [Application Performance Management Software](https://www.softwareadvice.ie/directory/4140/application-performance-management/software)
- [Performance Testing Tools](https://www.softwareadvice.ie/directory/4316/performance-testing/software)
- [Website Monitoring Software](https://www.softwareadvice.ie/directory/4550/website-monitoring/software)
- [App Development Software](https://www.softwareadvice.ie/directory/4499/app-development/software)
- [Issue Tracking Software](https://www.softwareadvice.ie/directory/4318/issue-tracking/software)

## Alternatives

1. [GitHub](https://www.softwareadvice.ie/software/397820/github) — 4.8/5 (6146 reviews)
2. [Jira](https://www.softwareadvice.ie/software/4315/jira) — 4.4/5 (15287 reviews)
3. [Google Cloud](https://www.softwareadvice.ie/software/172144/google-cloud-platform) — 4.7/5 (2242 reviews)
4. [Datadog](https://www.softwareadvice.ie/software/101405/datadog) — 4.6/5 (357 reviews)
5. [New Relic](https://www.softwareadvice.ie/software/142684/new-relic-one) — 4.5/5 (195 reviews)

## Reviews

### "I use it for testing feature releases and client feedback. Absolutely love it." — 5.0/5

> **Nabil** | *15 February 2018* | Internet
> 
> **Pros**: Instant client feedback and bug reports. Ease of software use. Helpful cloemt support. User friemdly interface.
> 
> **Cons**: No app yet.

-----

### "We used Instabug for mostly beta testing of our client Mobile apps" — 5.0/5

> **Verified Reviewer** | *13 July 2018* | Recommendation rating: 9.0/10
> 
> **Pros**: Me and most of testing team just loved the app. We enabled Instabug for beta builds of our app. Whenever some bug or weird behavior is detecting, grabbing logs as well as screenshots was very easy. We had a few tricky questions when we needed to use API. Support team was so friendly. They provided us all required guidelines really quick. Also, in cooperation with Dev Team, we were able to set up crash logs collection with sufficient granularity of logs. Including crash report eventually became almost requirement when we reported new bugs (this is how much they liked these reports)
> 
> **Cons**: As we needed API access to build custom reports and client wanted some detailed statistics, we needed to use Gold plan, that was pretty expensive. At some devices shaking feature didn't work stable and I needed to shake it a few more times to get crash reported. There was also a number of cases when the app didn't recognize really similar crash reports so we needed to involve human work for consistent analysis.
> 
> Manual and beta testing teams saved 30% of their time on logs and screenshots collecting

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### "Recommended tool for bug tracking \!\!" — 3.0/5

> **Verified Reviewer** | *27 December 2018* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: Using Instabug for bug reporting is super easy. The best thing about instabug is the ability to attach screenshots, notes, and video recordings when submitting the bug. This helped our team to reduce the time they spend on clarifying the bug which resulted in more productivity.The integration with third-party tools like Jira is again a very useful funcitionality that has made Instabug a winning tool.
> 
> **Cons**: There is nothing that I dislike for now.

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### "Instabug is a great tool for tracking bugs and customer experience" — 5.0/5

> **Verified Reviewer** | *13 March 2018* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: Relatively easy to integrate with mobile apps, and 3rd parties platforms like freshdesk. We use it for bug tracking including screenshots and videos from our users, as well as general app feedback and it's an indispensable tool.
> 
> **Cons**: The price tiers are not friendly to small teams and seem geared more toward large organizations with high budgets
> 
> Instabug helps us connect with our users quickly to learn/know about bugs as soon as they crop up, as well as making sure we can fix issues as fast as possible.

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### "the best beta testing tool for mobile so far." — 5.0/5

> **Ahmed** | *5 March 2018* | Information Services | Recommendation rating: 10.0/10
> 
> **Pros**: that it doesn't have to be a crash to be reported, comments and video recording... Integration with React Native,  Native iOS and Native Android.
> 
> **Cons**: the dashboard UI, but it's not really a big deal.. it's easy to use but it's not beautiful to look at.
> 
> I delivered 2 Apps using it for beta testing, Swift 3 and React Native... it was an awesome experience using instabug with developers and product managers.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/445684/instabug)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/445684/instabug> |
| en | <https://www.softwareadvice.com/bug-tracking/instabug-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/445684/instabug> |
| en-GB | <https://www.softwareadvice.co.uk/software/445684/instabug> |
| en-IE | <https://www.softwareadvice.ie/software/445684/instabug> |
| en-NZ | <https://www.softwareadvice.co.nz/software/445684/instabug> |
| fr | <https://www.softwareadvice.fr/software/445684/instabug> |

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